Best Internet Providers in South Charleston, WV
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in South Charleston, WV
South Charleston has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in South Charleston.
Ranks compare South Charleston with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in South Charleston, WV at a Glance
South Charleston Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local South Charleston ratings may vary and are shown below.
Who is the Best Internet Provider in South Charleston, WV?
T-Mobile Home Internet is the best internet provider in South Charleston based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in South Charleston, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 98.61% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in South Charleston?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in South Charleston
How South Charleston Compares to Places Its Size
South Charleston's report card score is in the bottom 10% and its connectivity index is in the bottom 37%.
| Measure | South Charleston | Rank among US towns of 10,000 to 24,999 people | Kanawha County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 11.3% | bottom 9% | 41.9% | 59.9% | 71.5% | 115 places at 100.0% |
| Average top speed | 1,675 Mbps | bottom 25% | 3,566 Mbps | 3,962 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 5.4 | bottom 19% | 5.5 | 5.4 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 11% | 2.3 | 2.4 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 14% | top 40% | 11% | 10% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 96% | top 44% | 93% | 92% | 96% | 86 places at 100% |
| Homes with internet | 90% | bottom 37% | 89% | 87% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 78% | top 48% | 75% | 70% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 78% | bottom 38% | 73% | 71% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $70,418 | bottom 29% | $68,989 | $65,649 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 10% | bottom 8% | 12% | 14% | 16% | Stanford, CA (84%) |
Fiber reaches 11.3% of homes in South Charleston, against 41.9% across Kanawha County and 59.9% across West Virginia. Households in South Charleston are smaller than the US average (2.2 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $70,418 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in South Charleston
Which Fiber Internet Providers are Available in South Charleston?
Frontier Fiber in South Charleston, WV
Availability:
11.3%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 11.3% of South Charleston homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in South Charleston?
Verizon Fixed Wireless in South Charleston, WV
Availability:
98.7%
Customer Rating:
(362)
Avg. Download Speed
293 Mbps
Verizon offers Fixed Wireless service to 98.7% of South Charleston homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 293 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in South Charleston, WV
Availability:
98.6%
Customer Rating:
(342)
Avg. Download Speed
78 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 98.6% of South Charleston homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 78 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in South Charleston, WV
Availability:
89.5%
Customer Rating:
(4)
Avg. Download Speed
30 Mbps
EarthLink offers Fixed Wireless service to 89.5% of South Charleston homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the city.
AT&T Fixed Wireless in South Charleston, WV
Availability:
89.5%
Customer Rating:
(205)
Avg. Download Speed
30 Mbps
AT&T offers Fixed Wireless service to 89.5% of South Charleston homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the city.
Local2u Fixed Wireless in South Charleston, WV
Availability:
17.5%
Customer Rating:
(0)
Avg. Download Speed
200 Mbps
Local2u offers Fixed Wireless service to 17.5% of South Charleston homes. Across the city, Local2u Fixed Wireless is the only type of service available from the company, with speeds up to 200 Mbps
Which Cable Internet Providers are Available in South Charleston?
Optimum Cable in South Charleston, WV
Availability:
99.5%
Customer Rating:
(223)
Avg. Download Speed
991 Mbps
Optimum offers Cable service to 99.5% of South Charleston homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 991 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 200, with an average of 43 Mbps throughout the city.
Which DSL Internet Providers are Available in South Charleston?
Frontier DSL in South Charleston, WV
Availability:
32.3%
Customer Rating:
(58)
Avg. Download Speed
26 Mbps
Frontier Communications offers DSL service to 32.3% of South Charleston homes. Across the city, Frontier DSL has speeds up to 26 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 12, with an average of 2.3 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in South Charleston from Frontier in terms of customer satisfaction.
Internet in South Charleston by Neighborhood and ZIP Code
South Charleston has 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in South Charleston
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in South Charleston
How South Charleston Compares to Nearby Places
The 10 places nearest to South Charleston that have their own pages are all within 8 miles. Among them, St. Albans has the most homes with fiber (62.3%) and Tornado the fewest (0.9%); South Charleston has 11.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| South Charleston (this page) | 15,015 | 11.3% | 1,675 Mbps | 5.4 | C | 58/100 |
| Charleston | 76,605 | 60.1% | 4,775 Mbps | 5.6 | B- | 56/100 |
| St. Albans | 18,838 | 62.3% | 4,753 Mbps | 5.8 | B- | 60/100 |
| Cross Lanes | 10,385 | 20.4% | 2,220 Mbps | 6.2 | C+ | 60/100 |
| Dunbar | 9,799 | 33.3% | 2,894 Mbps | 6.4 | B- | 36/100 |
| Alum Creek | 2,231 | 1.2% | 1,989 Mbps | 3.1 | D+ | 62/100 |
| Tornado | 1,516 | 0.9% | 2,043 Mbps | 5.2 | C | 65/100 |
| Jefferson | 372 | 77.7% | 5,884 Mbps | 6.7 | B | 64/100 |
| Institute | 337 | 0.0% | 940 Mbps | 5.9 | D+ | 44/100 |
| Loudendale | 330 | 67.0% | 5,348 Mbps | 4.7 | B- | 57/100 |
| Rand | 26 | 0.0% | 940 Mbps | 4 | D | 31/100 |
Who is the Fastest Internet Provider in South Charleston?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in South Charleston
| Frontier Communications | 7,000 |
|---|---|
| Optimum | 2,000 |
| Verizon | 300 |
| Local2u | 200 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in South Charleston. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for South Charleston Internet Providers
Based on 40 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for South Charleston residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in West Virginia, with 3.00 out of 5 stars and 89.5% coverage in South Charleston.
At a national level, based on 2680 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all South Charleston Internet Providers
The table below shows average customer ratings from customers in South Charleston, West Virginia, and customers throughout the country.
| ISP / Tech Type | South Charleston Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (1) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (2) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Local2u | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in South Charleston
Based on data reported by South Charleston ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in South Charleston. Therefore, the average customer can get up to 1,844 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | South Charleston Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Optimum | (2) | (28) | (279) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Local2u | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in South Charleston?
Of the providers in South Charleston, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in South Charleston where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in South Charleston, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in South Charleston
| ISP / Tech Type | South Charleston Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum |  (2) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Local2u | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in South Charleston?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in South Charleston is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in South Charleston is T-Mobile Home Internet.
- Viasat, Optimum, and HughesNet has the broadest coverage in South Charleston, available to 99.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.