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8 Best Internet Providers in South Portsmouth, KY

Find internet availability by address in South Portsmouth, KY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | South Portsmouth ISP Report Card | Business Internet in South Portsmouth

South Portsmouth ISP Report at a Glance
ISP grade South Portsmouth ISP Report Card C-
Average speed Download Speed for Most Households 998 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real South Portsmouth Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

South Portsmouth has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in South Portsmouth.

South Portsmouth overview

▼

South Portsmouth has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in South Portsmouth.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Cable

99.7%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Windstream

Windstream logo

Availability:

89.8%

Customer Rating:

3.3 of 5 stars

(95)

View Plans

1-866-558-4090 Price: Starting at $19.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

DSL

89.8%

114 Mbps

200 Mbps

DSL: 3.0 of 5 stars

(51)

EarthLink

EarthLink logo

Availability:

78.7%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Fixed Wireless

78.7%

66 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

97.8%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Fixed Wireless

97.8%

76 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in South Portsmouth, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

AT&T

AT&T logo

Availability:

78.7%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Fixed Wireless

78.7%

66 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

JTN Communications

JTN Communications logo

Availability:

71.8%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Fixed Wireless

71.8%

50 Mbps

50 Mbps

Wireless: 0.0 of 5 stars

(0)

Ohio Transparent Telecom

Ohio Transparent Telecom logo

Availability:

61.6%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $39.00 - $59.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Fixed Wireless

61.6%

49 Mbps

50 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

15.8%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in South Portsmouth.

Max Download Speed InfoCalculated from the maximum speeds available to most South Portsmouth residents, weighted by block population.

Customer Rating

Fixed Wireless

15.8%

280 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for South Portsmouth residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local South Portsmouth ratings may vary and are shown below.

Who is the Best Internet Provider in South Portsmouth, KY?

T-Mobile Home Internet is the highest-rated internet provider in South Portsmouth based on 116 Kentucky customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in South Portsmouth, Kentucky, and customers throughout the country.

Top Rated Internet Providers in South Portsmouth

Verizon4.333.77
T-Mobile Home Internet4.004.04
EarthLink4.003.40
AT&T3.413.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all South Portsmouth Internet Providers

ISP / Tech TypeSouth Portsmouth OverallKentucky OverallNational OverallFor Service
Verizon (0) (3) (783)View Plans
EarthLink (0) (1) (15)View Plans
T-Mobile Home Internet (0) (5) (322)View Plans
AT&T (0) (17) (1007)View Plans
Spectrum (0) (71) (1881)View Plans
Windstream (0) (19) (95)View Plans
Viasat (0) (1) (12)View Plans
HughesNet (0) (0) (24)View Plans
Ohio Transparent Telecom (0) (0) (0)View Plans
JTN Communications (0) (0) (0)View Plans

Based on 116 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for South Portsmouth residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Kentucky, with 4.33 out of 5 stars and 15.8% coverage in South Portsmouth.

At a national level, based on 4103 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in South Portsmouth?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

South Portsmouth, KY map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in South Portsmouth?

Based on both FCC data and unbiased customer ratings in South Portsmouth, the fastest internet in the city comes from Spectrum.

Data Reported to FCC by ISPs: Average Maximum Available in South Portsmouth

Max Advertised Speed in South Portsmouth, KY

Spectrum1,000 Mbps
Verizon300 Mbps
Windstream200 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
JTN Communications50 Mbps
Ohio Transparent Telecom50 Mbps

ISP / Tech TypeMax Advertised Speed
Spectrum1,000 Mbps
Verizon300 Mbps
Windstream200 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
Ohio Transparent Telecom50 Mbps
JTN Communications50 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in South Portsmouth

T-Mobile Home Internet4.203.96
Verizon4.003.98
AT&T3.713.74
Spectrum3.773.61
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSouth Portsmouth SpeedKentucky SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (5) (322)View Plans
Verizon (0) (3) (783)View Plans
AT&T (0) (17) (1007)View Plans
Spectrum (0) (71) (1881)View Plans
Windstream (0) (19) (95)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (1) (15)View Plans
HughesNet (0) (0) (24)View Plans
Ohio Transparent Telecom (0) (0) (0)View Plans
JTN Communications (0) (0) (0)View Plans

Based on data reported by South Portsmouth ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in South Portsmouth. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in South Portsmouth?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s South Portsmouth customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in South Portsmouth, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in South Portsmouth

T-Mobile Home Internet4.804.09
Verizon4.003.45
AT&T3.293.45
Spectrum3.072.90
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSouth Portsmouth AffordabilityKentucky AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (5) (322)View Plans
Verizon (0) (3) (783)View Plans
AT&T (0) (17) (1007)View Plans
Spectrum (0) (71) (1881)View Plans
Windstream (0) (19) (95)View Plans
EarthLink (0) (1) (15)View Plans
Viasat (0) (1) (12)View Plans
HughesNet (0) (0) (24)View Plans
Ohio Transparent Telecom (0) (0) (0)View Plans
JTN Communications (0) (0) (0)View Plans

South Portsmouth Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for South Portsmouth below, including the metrics used and how South Portsmouth compares to the rest of Kentucky and nation.

South Portsmouth ISP Report Card: C-
Metric

(hover for details)
South Portsmouth Kentucky USA
0.84% 79.73% 71.53%
998 Mbps 2,777 Mbps 3,583 Mbps
5.9 6.7 7.1

 

South Portsmouth Digital Connectivity Index: 60 / 100
Metric

(hover for details)
South Portsmouth Kentucky USA
2.4 2.5 2.7
11% 10% 15%
96% 94% 96%
88% 89% 91%
78% 71% 76%
78% 72% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

South Portsmouth ISP Report Card & Digital Connectivity Index

The ISP Report Card in South Portsmouth is C-, which is better than other cities. The local demand for broadband internet connectivity in South Portsmouth is high with a score of 60 / 100 in our Digital Connectivity Index. This means that internet service providers operating in South Portsmouth have done a good job meeting the needs of its residents.

The South Portsmouth ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of South Portsmouth households have an internet connection despite having 100.00% availability. 78% of households have fiber, cable, or DSL, 11% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 78% subscribe to it. A large amount of South Portsmouth residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to South Portsmouth?

South Shore, KY

  • ISP Report Card: D+
  • Digital Connectivity Index: 34 / 100
Friendship, OH

  • ISP Report Card: D+
  • Digital Connectivity Index: 31 / 100
West Portsmouth, OH

  • ISP Report Card: C
  • Digital Connectivity Index: 41 / 100

Letitia, KY

  • ISP Report Card: F
  • Digital Connectivity Index: 33 / 100
Maloneton, KY

  • ISP Report Card: D
  • Digital Connectivity Index: 60 / 100
Portsmouth, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 44 / 100

New Boston, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 39 / 100
Rosemount, OH

  • ISP Report Card: A
  • Digital Connectivity Index: 70 / 100
Siloam, KY

  • ISP Report Card: D+
  • Digital Connectivity Index: 64 / 100

How Much Speed does a South Portsmouth Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in South Portsmouth is 2.4, which is smaller than the Kentucky average of 2.5 and smaller than the national average of 2.7. South Portsmouth’s average household income is $49,661 which is lower than the Kentucky average of $71,265 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

South Portsmouth also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 11% of residents work from home, which is higher than the 10% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of South Portsmouth has a high need for internet connectivity and speeds.

Compared to the rest of the country, South Portsmouth households are more technology-engaged. 96% of households have some sort of computing device, 72% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in South Portsmouth?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in South Portsmouth, KY.

Which Cable Internet Providers are Available in South Portsmouth?

Spectrum Cable in South Portsmouth, KY

Spectrum logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.7% of South Portsmouth homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 899 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in South Portsmouth from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in South Portsmouth?

Windstream DSL in South Portsmouth, KY

Windstream logo

Availability:

89.8%

Customer Rating:

3.0 of 5 stars

(51)

Avg. Download Speed

114 Mbps

Windstream offers DSL service to 89.8% of South Portsmouth homes. Across the city, Windstream DSL is the only type of service available from the company, with speeds up to 114 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in South Portsmouth from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in South Portsmouth?

T-Mobile Home Internet Fixed Wireless in South Portsmouth, KY

T-Mobile Home Internet logo

Availability:

97.8%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

76 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 97.8% of South Portsmouth homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 76 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in South Portsmouth from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in South Portsmouth, KY

EarthLink logo

Availability:

78.7%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

66 Mbps

EarthLink offers Fixed Wireless service to 78.7% of South Portsmouth homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in South Portsmouth from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in South Portsmouth, KY

AT&T logo

Availability:

78.7%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

66 Mbps

AT&T offers Fixed Wireless service to 78.7% of South Portsmouth homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in South Portsmouth from AT&T in terms of customer satisfaction.

JTN Communications Fixed Wireless in South Portsmouth, KY

JTN Communications logo

Availability:

71.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

50 Mbps

JTN Communications offers Fixed Wireless service to 71.8% of South Portsmouth homes. Across the city, JTN Communications Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 50 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 10, with an average of 10 Mbps throughout the city. JTN Communications Fixed Wireless is rated other types of internet service available in South Portsmouth from JTN Communications in terms of customer satisfaction.

Ohio Transparent Telecom Fixed Wireless in South Portsmouth, KY

Ohio Transparent Telecom logo

Availability:

61.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

49 Mbps

Ohio Transparent Telecom offers Fixed Wireless service to 61.6% of South Portsmouth homes. Across the city, Ohio Transparent Telecom Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 9.7 Mbps throughout the city. Ohio Transparent Telecom Fixed Wireless is rated other types of internet service available in South Portsmouth from Ohio Transparent Telecom in terms of customer satisfaction.

Verizon Fixed Wireless in South Portsmouth, KY

Verizon logo

Availability:

15.8%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

280 Mbps

Verizon offers Fixed Wireless service to 15.8% of South Portsmouth homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 280 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in South Portsmouth from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in South Portsmouth?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in South Portsmouth is T-Mobile Home Internet.
  • The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in South Portsmouth is T-Mobile Home Internet.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in South Portsmouth, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does South Portsmouth compare to other cities with a similar population?

To see how South Portsmouth stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to South Portsmouth’s C- ISP Report Card and 60 / 100 Digital Connectivity Index.

Readsboro, VT

  • ISP Report Card: B
  • Digital Connectivity Index: 53 / 100
Mount Hope, KS

  • ISP Report Card: B-
  • Digital Connectivity Index: 46 / 100
Murry, MO

  • ISP Report Card: B+
  • Digital Connectivity Index: 65 / 100

Musella, GA

  • ISP Report Card: B
  • Digital Connectivity Index: 49 / 100
New Concord, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
New Straitsville, OH

  • ISP Report Card: D-
  • Digital Connectivity Index: 43 / 100

Normangee, TX

  • ISP Report Card: C+
  • Digital Connectivity Index: 37 / 100
Point Roberts, WA

  • ISP Report Card: D
  • Digital Connectivity Index: 75 / 100
Powell, AL

  • ISP Report Card: C+
  • Digital Connectivity Index: 43 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Kentucky

Customer Reviews

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Scott G.

Windstream Fiber

May 02, 2026

I left Windstream DSL for two years for cable from Cox. Cox raised their prices so I went back to windstream and they then had fiber internet. Their service has been better since I came back.

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A Bowling Green, KY Customer

XFINITY Cable

May 02, 2026
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A Dayton, KY Customer

Spectrum Cable

April 30, 2026

I recently had an internet outage and there was no text about it which was atypical. But the outage itself was atypical so I didn't worry too much. I did explore after a few hours to learn that the outage was fairly small. I had called 3x and not gotten a satisfactory answer beyond we will let you know when service returns. While I was calling around the time when it did return, I spoke with a person for the first time in 6 hours since I woke up. I let him know that I needed the internet for my work and that I chose Spectrum for its reliability. I also chose it for its good communications but this time I didn't receive any texts. The apologies were sincere and I responded that I anticipated Spectrum would restore its good communications. It will take more than one outage to get me to make a change even though it's a costlier service. I will give their usual reliability another chance at being very, very rare.

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Christy T.

Spectrum Cable

April 24, 2026

The pricing of the internet service keeps going up and our cable bill is very high. It seems like every year it gets more and more expensive. I have not priced our service against the other companies to see if it is in line with the competition.

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A Mount Sterling, KY Customer

AT&T Fiber

April 20, 2026

I like my current internet provider. The speeds are great and it does not get bogged down when we have a lot of devices connected. Any time we've had an issue their customer service has been fantastic and they've resolved issues quickly. The installation process was pretty quick even though they had to drill a hole in my wall and bury a cable in my yard. Any questions or concerns we had they addressed immediately. The process for signing up was quick and painless.

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