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8 Best Internet Providers in Southampton, MA

Find internet availability by address in Southampton, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Southampton ISP Report Card | Business Internet in Southampton

Southampton ISP Report at a Glance
ISP grade Southampton ISP Report Card C
Average speed Download Speed for Most Households 1,160 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Southampton Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Southampton has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Southampton.

Southampton overview

Southampton has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Southampton.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

99.9%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Cable

99.9%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

XFINITY

XFINITY logo

Availability:

16.0%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Cable

16.0%

2,000 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(1,910)

Whip City Fiber

Whip City Fiber logo

Availability:

10.6%

Customer Rating:

4.5 of 5 stars

(4)

View Plans

Price: Starting at $69.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Fiber

10.6%

1,000 Mbps

1,000 Mbps

Fiber: 4.5 of 5 stars

(4)

EarthLink

EarthLink logo

Availability:

80.5%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Fixed Wireless

80.5%

40 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Above are the top 4 providers in Southampton, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.6%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Fixed Wireless

96.6%

60 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

80.5%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Fixed Wireless

80.5%

40 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Netafy

Netafy logo

Availability:

65.4%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price: Starting at $48.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Fixed Wireless

65.4%

150 Mbps

150 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

49.5%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Southampton.

Max Download Speed InfoCalculated from the maximum speeds available to most Southampton residents, weighted by user distribution.

Customer Rating

Fixed Wireless

49.5%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Southampton residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: $55.00 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: $54.99 - $124.99 / mo.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: $55.00 - $130.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Southampton ratings may vary and are shown below.

Who is the Best Internet Provider in Southampton, MA?

AT&T is the highest-rated internet provider in Southampton based on 142 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Southampton, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Southampton

Whip City Fiber4.674.49
AT&T4.673.66
T-Mobile Home Internet4.504.04
Verizon3.823.82
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Southampton Internet Providers

ISP / Tech TypeSouthampton OverallMassachusetts OverallNational OverallFor Service
Whip City Fiber (3) (4) (4)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
Spectrum (0) (17) (1738)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
Netafy (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on 142 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Southampton residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 96.6% coverage in Southampton.

At a national level, based on 5910 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Which Providers are Available at my Home in Southampton?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Southampton, MA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Southampton?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Southampton

Max Advertised Speed in Southampton, MA

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Whip City Fiber1,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
Netafy150 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Southampton

Whip City Fiber5.004.76
AT&T4.673.75
T-Mobile Home Internet4.503.96
Verizon3.974.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSouthampton SpeedMassachusetts SpeedNational SpeedFor Service
Whip City Fiber (3) (4) (4)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
XFINITY (0) (107) (2164)View Plans
Spectrum (0) (17) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Netafy (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Southampton ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Southampton. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Southampton?

Massachusetts customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Southampton customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Southampton, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Southampton

Whip City Fiber4.003.76
AT&T4.673.51
T-Mobile Home Internet4.504.11
Verizon3.353.50
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSouthampton AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
Whip City Fiber (3) (4) (4)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
Spectrum (0) (17) (1738)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
Netafy (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Southampton Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Southampton below, including the metrics used and how Southampton compares to the rest of Massachusetts and nation.

Southampton ISP Report Card: C
Metric

(hover for details)
Southampton Massachusetts USA
10.59% 60.79% 67.25%
1,160 Mbps 1,986 Mbps 3,293 Mbps
5.0 5.6 6.8

 

Southampton Digital Connectivity Index: 85 / 100
Metric

(hover for details)
Southampton Massachusetts USA
2.6 2.5 2.7
12% 17% 14%
99% 95% 95%
96% 92% 90%
91% 82% 75%
91% 83% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Southampton ISP Report Card & Digital Connectivity Index

The ISP Report Card in Southampton is C, which is much better than other cities. The local demand for broadband internet connectivity in Southampton is high with a score of 85 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Southampton have done a great job meeting the needs of its residents.

The Southampton ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of Southampton households have an internet connection despite having 99.88% availability. 91% of households have fiber, cable, or DSL, 6% have satellite, 1% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 91% of households have a broadband connection such as fiber, cable or DSL available to their home, 91% subscribe to it. A very large amount of Southampton residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Southampton?

Easthampton, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 63 / 100
Loudville, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 61 / 100
Montgomery, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 67 / 100

Holyoke, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 37 / 100
Westfield, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 60 / 100
Westhampton, MA

  • ISP Report Card: D
  • Digital Connectivity Index: 61 / 100

Florence, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 66 / 100
South Hadley, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 67 / 100
Goss Heights, MA

  • ISP Report Card: D
  • Digital Connectivity Index: 67 / 100

How Much Speed does a Southampton Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Southampton is 2.6, which is larger than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Southampton's average household income is $129,231 which is much higher than the Massachusetts average of $114,796 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Southampton also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Massachusetts average of 16%. Additionally, 12% of residents work from home, which is lower than the 17% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Southampton has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Southampton households are much more technology-engaged. 99% of households have some sort of computing device, 99% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Southampton?

Whip City Fiber in Southampton, MA

Whip City Fiber logo

Availability:

10.6%

Customer Rating:

4.5 of 5 stars

(4)

Avg. Download Speed

1,000 Mbps

Whip City Fiber offers Fiber service to 10.6% of Southampton homes. Across the city, Whip City Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Whip City Fiber. Whip City Fiber is rated the same as other types of internet service available in Southampton from Whip City Fiber in terms of customer satisfaction.

Which Cable Internet Providers are Available in Southampton?

Spectrum Cable in Southampton, MA

Spectrum logo

Availability:

99.9%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.9% of Southampton homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Southampton from Spectrum in terms of customer satisfaction.

XFINITY Cable in Southampton, MA

XFINITY logo

Availability:

16.0%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

2,000 Mbps

XFINITY from Comcast offers Cable service to 16.0% of Southampton homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 250, with an average of 250 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Southampton from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Southampton?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Southampton, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Southampton?

T-Mobile Home Internet Fixed Wireless in Southampton, MA

T-Mobile Home Internet logo

Availability:

96.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

60 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.6% of Southampton homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Southampton from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Southampton, MA

EarthLink logo

Availability:

80.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

40 Mbps

EarthLink offers Fixed Wireless service to 80.5% of Southampton homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Southampton from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Southampton, MA

AT&T logo

Availability:

80.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

40 Mbps

AT&T offers Fixed Wireless service to 80.5% of Southampton homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Southampton from AT&T in terms of customer satisfaction.

Netafy Fixed Wireless in Southampton, MA

Netafy logo

Availability:

65.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

150 Mbps

Netafy offers Fixed Wireless service to 65.4% of Southampton homes. Across the city, Netafy Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps, with speeds from 150 Mpbs up to 150 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Netafy Fixed Wireless. Netafy Fixed Wireless is rated other types of internet service available in Southampton from Netafy in terms of customer satisfaction.

Verizon Fixed Wireless in Southampton, MA

Verizon logo

Availability:

49.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 49.5% of Southampton homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Southampton from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Southampton?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Southampton is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Southampton is AT&T.
  • Spectrum, HughesNet, and Viasat has the broadest coverage in Southampton, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Southampton compare to other cities with a similar population?

To see how Southampton stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Southampton's C ISP Report Card and 85 / 100 Digital Connectivity Index.

Columbia, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 78 / 100
Coldspring, TX

  • ISP Report Card: C
  • Digital Connectivity Index: 32 / 100
Coldwater, OH

  • ISP Report Card: A
  • Digital Connectivity Index: 57 / 100

Colfax, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 65 / 100
Colgate, WI

  • ISP Report Card: C+
  • Digital Connectivity Index: 90 / 100
College Grove, TN

  • ISP Report Card: B
  • Digital Connectivity Index: 84 / 100

Collins, MS

  • ISP Report Card: C
  • Digital Connectivity Index: 17 / 100
Collinsville, AL

  • ISP Report Card: C-
  • Digital Connectivity Index: 30 / 100
Colona, IL

  • ISP Report Card: A-
  • Digital Connectivity Index: 61 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

Customer Reviews

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DL

Verizon Fiber

January 21, 2026

The speed of the internet is good but I wish the price was a little lower. There is also no data cap which I love. My old provider (Comcast) had a data cap which was horrible. The equipment Verizon provided me is also pretty good.

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Overall Rating:

A Malden, MA Customer

Verizon Fiber

January 19, 2026
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Amee P.

T-Mobile Home Internet Fixed Wireless

January 05, 2026

I love how many devices I can put on my router. It can handle up to 64 devices without losing its speed. The price is not bad but its not locked in so it did just go up. However, it stretches far distance wise and covers an entire 3 story house including the basement without issue. It is great for streaming videos like netflix, using computers and even handles gaming pretty well. However, it too many people are trying to game at the same time, it does slow down. Overall for the price though, it's much better than most providers.

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A Holyoke, MA Customer

Verizon Fiber

December 29, 2025

My internet provider is too expensive and the rates keep rising without a lot of explanation. I've experienced a lot of of weather-related problems (every time it rained, the internet. would go out). When I moved apartments, I also was required to get a land line and a separate internet account and I wasn't able to bundle them. I wish my city had fiberoptic.

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A Bolton, MA Customer

XFINITY Cable

December 26, 2025

While their services are generally reliable in terms of speed and uptime, customer support can be inconsistent—sometimes helpful, other times difficult to reach or slow to resolve issues. Pricing transparency is another challenge; promotional rates may increase without clear communication, and it can be hard to understand the full cost of service with added fees and equipment charges. In my area, however, Xfinity is the only available internet provider, leaving me with no alternative options despite these limitations. This lack of competition means I have to rely solely on their offerings, even if they don't fully meet my expectations for service quality or pricing clarity. It’s a frustrating situation where I’m essentially locked into a provider—not by choice, but by necessity.

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