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Best Internet Providers in Story, IN

All 3 providers, ranked by coverage, speed and customer ratings

Story has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Story.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber100.0%Brown County 93.6%top 1%
Average top speed2,000 MbpsBrown County 1,140 Mbpstop 16%
Providers32.5 at a typical addressbottom 22%
Homes with internet90%Brown County 89%top 29%
ISP Report CardB-score 55 of 100top 26%
Connectivity index38/100Brown County 49/100bottom 47%

Ranks compare Story with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in Story, IN at a Glance

Top rankedSee the full rankingFirst in our Story ranking by coverage, speed and customer ratings.See plans
FastestJackson County REMCUp to 2,000 Mbps advertised to the FCCCompare speeds
Best ratedJackson County REMCRated 4.33 out of 5 by its customers, available to 100.00% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Story Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Jackson County REMC

Jackson County REMC logo

Availability:

100.0%

Customer Rating:

4.3 of 5 stars

(3)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Story.

Max Download Speed InfoCalculated from the maximum speeds available to most Story residents, weighted by block population.

Customer Rating

Fiber

100.0%

2,000 Mbps

2,000 Mbps

Fiber: 4.3 of 5 stars

(3)

EarthLink

EarthLink logo

Availability:

75.7%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Story.

Max Download Speed InfoCalculated from the maximum speeds available to most Story residents, weighted by block population.

Customer Rating

Fixed Wireless

75.7%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

75.7%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Story.

Max Download Speed InfoCalculated from the maximum speeds available to most Story residents, weighted by block population.

Customer Rating

Fixed Wireless

75.7%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for Story residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Story ratings may vary and are shown below.

Who is the Best Internet Provider in Story, IN?

Jackson County REMC is the best internet provider in Story based on Indiana customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Jackson County REMC had the best reviews at the local, state, and national levels versus all available providers in Story, making it a solid recommendation among providers with reviews. Jackson County REMC is an option for 100.00% of the city.

Which Providers are Available at my Home in Story?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Story, IN map of internet availability

How Story Compares to Places Its Size

Story's report card score is in the top 26% and its connectivity index is in the bottom 47%.

B-score 55 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.top 26%
38/100Brown County 49/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.bottom 47%
Measure Story Rank among US places under 1,000 people Brown County Indiana US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 100.0% top 1% 93.6% 76.3% 71.5% Tied with 6,945 other places at 100.0%
Average top speed 2,000 Mbps top 16% 1,140 Mbps 3,867 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 2.5 bottom 22% 4.3 7.6 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 1.9 bottom 5% 2.4 2.5 2.7 Paguate, NM (13.4)
Workers who work from home 15% top 20% 13% 11% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 94% top 39% 94% 95% 96% 1,494 places at 100%
Homes with internet 90% top 29% 89% 90% 91% 370 places at 100%
Homes on fiber, cable or DSL 60% top 45% 67% 72% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 63% bottom 26% 78% 77% 81% 72 places at 100%
Median household income $89,167 top 20% $81,069 $81,120 $93,246 22 places at $250,001
Residents in school (6th grade to college) 8% bottom 22% 11% 16% 16% University at Buffalo, NY (100%)

Fiber reaches 100.0% of homes in Story, against 93.6% across Brown County and 76.3% across Indiana. Households in Story are smaller than the US average (1.9 people against 2.7); 15% of workers work from home (US 15%); and the median household income is $89,167 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Story

Which Fiber Internet Providers are Available in Story?

Jackson County REMC Fiber in Story, IN

Jackson County REMC logo

Availability:

100.0%

Customer Rating:

4.3 of 5 stars

(3)

Avg. Download Speed

2,000 Mbps

Jackson County REMC offers Fiber service to 100.0% of Story homes. Across the city, Jackson County REMC Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1,000 and as high as 1,000, with an average of 1,000 Mbps throughout the city. Jackson County REMC Fiber is rated the same as other types of internet service available in Story from Jackson County REMC in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Story?

EarthLink Fixed Wireless in Story, IN

EarthLink logo

Availability:

75.7%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 75.7% of Story homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Story from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Story, IN

AT&T logo

Availability:

75.7%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 75.7% of Story homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Story from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Story?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Story, IN.

Which DSL Internet Providers are Available in Story?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Story, IN.

Internet in Story by Neighborhood and ZIP Code

Each row links to that place’s page.

Neighborhoods in Story

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Story

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

How Story Compares to Nearby Places

The 10 places nearest to Story that have their own pages are all within 10 miles. Among them, Freetown has the most homes with fiber (100.0%) and Nashville the fewest (88.7%); Story has 100.0%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Story (this page)103 100.0%2,000 Mbps2.5B-38/100
Nashville5,707 88.7%1,085 Mbps4.9C+52/100
Freetown1,810 100.0%2,000 Mbps3.9B-43/100
Stony Lonesome940 71.7%1,417 Mbps6.5B-75/100
Gnaw Bone569 82.2%998 Mbps4.1C42/100
Mount Healthy475 100.0%2,000 Mbps5.6B+24/100
Belmont342 98.8%989 Mbps4.5C+58/100
Houston289 100.0%2,000 Mbps4.1B59/100
Pikes Peak117 100.0%2,000 Mbps3.2B-40/100
Spurgeons Corner98 100.0%2,000 Mbps4B38/100
Elkinsville93 75.3%2,000 Mbps3.8C67/100

Who is the Fastest Internet Provider in Story?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Jackson County REMC should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Story

Max Advertised Speed in Story, IN
Jackson County REMC2,000
Viasat100
HughesNet25
AT&T25
EarthLink25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Story. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Story Internet Providers

Based on 33 reviews from Indiana internet customers, Jackson County REMC is the best internet service provider for Story residents. Jackson County REMC was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Indiana, with 3.73 out of 5 stars and 75.7% coverage in Story.

At a national level, based on 1069 national reviews for any of the providers listed above, Jackson County REMC is rated higher than any other provider, with a rating of 4.33 out of 5.

Local, State, and National Ratings for all Story Internet Providers

The table below shows average customer ratings from customers in Story, Indiana, and customers throughout the country.

ISP / Tech TypeStory OverallIndiana OverallNational OverallFor Service
Jackson County REMCNo rating yet (0)4.5 of 5 stars (3)4.5 of 5 stars (3)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (30)3.5 of 5 stars (1051)View Plans
HughesNetNo rating yet (0)2.5 of 5 stars (2)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Story

Based on data reported by Story ISPs to the FCC, the fastest speeds in the city are available through Jackson County REMC. The company offers speeds up to 2,000 Mbps in Story. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeStory SpeedIndiana SpeedNational SpeedFor Service
Jackson County REMCNo rating yet (0)4.5 of 5 stars (3)4.5 of 5 stars (3)View Plans
AT&TNo rating yet (0)4 of 5 stars (30)4 of 5 stars (1051)View Plans
HughesNetNo rating yet (0)3 of 5 stars (2)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Story?

Of the providers in Story, customers rate Jackson County REMC the best for price. Data comes from customers rating their satisfaction with pricing: in Story where enough of them have reviewed a provider, otherwise across Indiana or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Jackson County REMC is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.40 out of 5.

The table below shows how customers in Story, Indiana, and the United States rated the affordability of their internet service.

Rated Affordability in Story

ISP / Tech TypeStory AffordabilityIndiana AffordabilityNational AffordabilityFor Service
Jackson County REMCNo rating yet (0)4 of 5 stars (3)4 of 5 stars (3)View Plans
HughesNetNo rating yet (0)3.5 of 5 stars (2)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (30)3.5 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Indiana

Customer Reviews

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ISPReports User

Frontier Fiber

1 of 5 stars October 08, 2026

When it works, it is good, but there is no real customer service. The site says you can call till 9 PM ET, but when you try, it tells you they are closed. The chatbot sucks and never knows what you are talking about. Their app works like it was made by a first-year high school student. The people chatting have to translate to whatever language they speak, so it is slow and not always in the right order; it is like talking to Yoda half the time. This is one of the worst places to deal with or get help when it is needed.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 1 of 5 stars

Jjames A

Kosciusko Connect Fiber

5 of 5 stars October 04, 2026

Service excellent Number of units using is up to 13. Watches, 4 computers, 3 iPads, 4 cell phones and two tvs

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

phyllis t

Surf Fiber

5 of 5 stars September 30, 2026

great

Plan Pricing: No rating yet
Internet Speed: No rating yet
Overall Rating: 5 of 5 stars

Sam F

Spectrum Cable

1 of 5 stars July 31, 2026

Service is pretty good but moving service is a headache. Not suggested for anyone planning to move whether near or far future.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 1 of 5 stars

Tim

Surf Fiber

5 of 5 stars July 27, 2026

have had surf since late December of 2024 and there awesome my speeds up and down always run above 250 and i have no complaints and have had very few outages over the course of time maybe t or three tops so i understated all ISP can have an outage from time to time this should be anticipated and is not a serious ding

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

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Which ISP Should You Choose in Story?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Story is Jackson County REMC.
  • The fastest internet provider should be Jackson County REMC. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Story is Jackson County REMC.
  • Viasat, Jackson County REMC, and HughesNet has the broadest coverage in Story, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.