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3 Best Internet Providers in Story, IN

Find internet availability by address in Story, IN

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Story ISP Report Card | Business Internet in Story

Story ISP Report at a Glance
ISP grade Story ISP Report Card B-
Average speed Download Speed for Most Households 2,000 Mbps
ISP count Number of Internet Service Providers 3
Customer review count Real Story Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Story has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Story.

Story overview

▼

Story has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Story.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Jackson County REMC

Jackson County REMC logo

Availability:

100.0%

Customer Rating:

4.3 of 5 stars

(3)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Story.

Max Download Speed InfoCalculated from the maximum speeds available to most Story residents, weighted by block population.

Customer Rating

Fiber

100.0%

2,000 Mbps

2,000 Mbps

Fiber: 4.3 of 5 stars

(3)

EarthLink

EarthLink logo

Availability:

75.7%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Story.

Max Download Speed InfoCalculated from the maximum speeds available to most Story residents, weighted by block population.

Customer Rating

Fixed Wireless

75.7%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

75.7%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Story.

Max Download Speed InfoCalculated from the maximum speeds available to most Story residents, weighted by block population.

Customer Rating

Fixed Wireless

75.7%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(196)

Above are the top 4 providers in Story, IN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Story residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Story ratings may vary and are shown below.

Who is the Best Internet Provider in Story, IN?

Jackson County REMC is the best internet provider in Story based on Indiana customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Jackson County REMC had the best reviews at the local, state, and national levels versus all available providers in Story, making it a solid recommendation among providers with reviews. Jackson County REMC is an option for 100.00% of the city.

The chart and table below show average customer ratings from customers in Story, Indiana, and customers throughout the country.

Top Rated Internet Providers in Story

Jackson County REMC4.334.33
AT&T3.733.64
HughesNet2.502.25
EarthLinkN/A3.40
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Story Internet Providers

ISP / Tech TypeStory OverallIndiana OverallNational OverallFor Service
Jackson County REMC (0) (3) (3)View Plans
AT&T (0) (30) (1007)View Plans
HughesNet (0) (2) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 33 reviews from Indiana internet customers, Jackson County REMC is the best internet service provider for Story residents. Jackson County REMC was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Indiana, with 3.73 out of 5 stars and 75.7% coverage in Story.

At a national level, based on 1025 national reviews for any of the providers listed above, Jackson County REMC is rated higher than any other provider, with a rating of 4.33 out of 5.

Which Providers are Available at my Home in Story?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Story, IN map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Story?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Jackson County REMC should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Story

Max Advertised Speed in Story, IN

Jackson County REMC2,000 Mbps
AT&T25 Mbps
EarthLink25 Mbps

ISP / Tech TypeMax Advertised Speed
Jackson County REMC2,000 Mbps
Viasat100 Mbps
EarthLink25 Mbps
AT&T25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Story

Jackson County REMC4.334.33
AT&T3.773.74
HughesNet3.002.42
EarthLinkN/A2.87
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeStory SpeedIndiana SpeedNational SpeedFor Service
Jackson County REMC (0) (3) (3)View Plans
AT&T (0) (30) (1007)View Plans
HughesNet (0) (2) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Story ISPs to the FCC, the fastest speeds in the city are available through Jackson County REMC. The company offers speeds up to 2,000 Mbps in Story. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Story?

Indiana customers rate Jackson County REMC as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Jackson County REMC received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Story customers with an average price rating of 3.40 out of 5.

The chart and graph below show how customers in Story, Indiana, and the United States rated the affordability of their internet service.

Rated Affordability in Story

Jackson County REMC4.004.00
HughesNet3.502.63
AT&T3.403.45
EarthLinkN/A2.87
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeStory AffordabilityIndiana AffordabilityNational AffordabilityFor Service
Jackson County REMC (0) (3) (3)View Plans
HughesNet (0) (2) (24)View Plans
AT&T (0) (30) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Story Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Story below, including the metrics used and how Story compares to the rest of Indiana and nation.

Story ISP Report Card: B-
Metric

(hover for details)
Story Indiana USA
100.00% 76.27% 71.53%
2,000 Mbps 3,867 Mbps 3,583 Mbps
2.5 7.6 7.1

 

Story Digital Connectivity Index: 38 / 100
Metric

(hover for details)
Story Indiana USA
1.9 2.5 2.7
15% 11% 15%
94% 95% 96%
90% 90% 91%
60% 72% 76%
60% 73% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Story ISP Report Card & Digital Connectivity Index

The ISP Report Card in Story is B-, which is worse than other cities. The local demand for broadband internet connectivity in Story is high with a score of 38 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Story have done a poor job meeting the needs of its residents.

The Story ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Story households have an internet connection despite having 100.00% availability. 60% of households have fiber, cable, or DSL, 4% have satellite, 1% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 60% of households have a broadband connection such as fiber, cable or DSL available to their home, 60% subscribe to it. A low number of Story residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Story?

Pikes Peak, IN

  • ISP Report Card: B-
  • Digital Connectivity Index: 40 / 100
Spurgeons Corner, IN

  • ISP Report Card: B
  • Digital Connectivity Index: 38 / 100
Nashville, IN

  • ISP Report Card: C+
  • Digital Connectivity Index: 52 / 100

Elkinsville, IN

  • ISP Report Card: C
  • Digital Connectivity Index: 67 / 100
Belmont, IN

  • ISP Report Card: C+
  • Digital Connectivity Index: 58 / 100
Gnaw Bone, IN

  • ISP Report Card: C
  • Digital Connectivity Index: 42 / 100

Houston, IN

  • ISP Report Card: B
  • Digital Connectivity Index: 59 / 100
Freetown, IN

  • ISP Report Card: B-
  • Digital Connectivity Index: 43 / 100
Mount Healthy, IN

  • ISP Report Card: B+
  • Digital Connectivity Index: 24 / 100

How Much Speed does a Story Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Story is 1.9, which is smaller than the Indiana average of 2.5 and smaller than the national average of 2.7. Story’s average household income is $89,167 which is much higher than the Indiana average of $81,120 and higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Story also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the Indiana average of 16%. Additionally, 15% of residents work from home, which is higher than the 11% of residents in Indiana who work from home. This and other factors you can see above show us that the community of Story has a low need for internet connectivity and speeds.

Compared to the rest of the country, Story households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 65% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Story?

Jackson County REMC Fiber in Story, IN

Jackson County REMC logo

Availability:

100.0%

Customer Rating:

4.3 of 5 stars

(3)

Avg. Download Speed

2,000 Mbps

Jackson County REMC offers Fiber service to 100.0% of Story homes. Across the city, Jackson County REMC Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1,000 and as high as 1,000, with an average of 1,000 Mbps throughout the city. Jackson County REMC Fiber is rated the same as other types of internet service available in Story from Jackson County REMC in terms of customer satisfaction.

Which Cable Internet Providers are Available in Story?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Story, IN.

Which DSL Internet Providers are Available in Story?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Story, IN.

Which Fixed Wireless and LTE Internet Providers are Available in Story?

EarthLink Fixed Wireless in Story, IN

EarthLink logo

Availability:

75.7%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 75.7% of Story homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Story from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Story, IN

AT&T logo

Availability:

75.7%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 75.7% of Story homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Story from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Story?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Story is Jackson County REMC.
  • The fastest internet provider should be Jackson County REMC. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Story is Jackson County REMC.
  • Viasat, Jackson County REMC, and HughesNet has the broadest coverage in Story, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Story compare to other cities with a similar population?

To see how Story stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Story’s B- ISP Report Card and 38 / 100 Digital Connectivity Index.

Simms, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 55 / 100
Majorsville, WV

  • ISP Report Card: B+
  • Digital Connectivity Index: 19 / 100
Makatoka, NC

  • ISP Report Card: C-
  • Digital Connectivity Index: 68 / 100

Manning, KS

  • ISP Report Card: D-
  • Digital Connectivity Index: 72 / 100
Maple Mount, KY

  • ISP Report Card: A-
  • Digital Connectivity Index: 30 / 100
Margaret, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 49 / 100

Shepard, ND

  • ISP Report Card: B
  • Digital Connectivity Index: 37 / 100
Sheridan, NV

  • ISP Report Card: D
  • Digital Connectivity Index: 63 / 100
Shields, TX

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Indiana

Customer Reviews

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phyllis t

Surf Fiber

September 30, 2026

great

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Sam F

Spectrum Cable

July 31, 2026

Service is pretty good but moving service is a headache. Not suggested for anyone planning to move whether near or far future.

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Tim

Surf Fiber

July 27, 2026

have had surf since late December of 2024 and there awesome my speeds up and down always run above 250 and i have no complaints and have had very few outages over the course of time maybe t or three tops so i understated all ISP can have an outage from time to time this should be anticipated and is not a serious ding

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A Brazil, IN Customer

Joink Fiber

June 20, 2026

Internet service is great, but installers damaged our yard and tore up our landscaping and made no effort to fix it.

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A Butlerville, IN Customer

rev Fiber

June 03, 2026

Great people but terrible service. I’ve had less than 2 months and have out more outages than with any company ever. Speeds never get anywhere where they are supposed to be.

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