Best Internet Providers in Surprise, NE
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Surprise, NE
Surprise has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fixed Wireless, Fiber, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Surprise.
Ranks compare Surprise with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Surprise, NE at a Glance
Surprise Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Windstream
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
GigFire
Connection
Customer Rating
Fixed Wireless
Rise Broadband
Connection
Customer Rating
Fixed Wireless
FiberFast
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Surprise ratings may vary and are shown below.
Who is the Best Internet Provider in Surprise, NE?
Windstream is the highest-rated internet provider in Surprise based on 4 Nebraska customer reviews, and GigFire has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-866-558-4090
Which Providers are Available at my Home in Surprise?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Surprise
- GigFire - fixed wireless coverage map
- Windstream - fiber coverage map
- Windstream - dsl coverage map
- Rise Broadband - fixed wireless coverage map
- Windstream - fixed wireless coverage map
- Viaero - fixed wireless coverage map
- BIG RED Communications - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- FiberFast - fiber coverage map
How Surprise Compares to Places Its Size
Surprise's report card score is in the bottom 12% and its connectivity index is in the top 14%.
| Measure | Surprise | Rank among US places under 1,000 people | Butler County | Nebraska | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 4.8% | bottom 24% | 52.9% | 84.3% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 204 Mbps | bottom 10% | 996 Mbps | 2,533 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.6 | bottom 23% | 5.1 | 7.3 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 29% | 2.4 | 2.5 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 14% | top 24% | 8% | 12% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 94% | top 39% | 89% | 96% | 96% | 1,494 places at 100% |
| Homes with internet | 95% | top 9% | 87% | 91% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 72% | top 21% | 63% | 75% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 79% | top 27% | 69% | 80% | 81% | 72 places at 100% |
| Median household income | $114,336 | top 6% | $79,999 | $86,676 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 15% | top 22% | 13% | 17% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 4.8% of homes in Surprise, against 52.9% across Butler County and 84.3% across Nebraska. Households in Surprise are smaller than the US average (2.6 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $114,336 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Surprise
Which Fiber Internet Providers are Available in Surprise?
Windstream Fiber in Surprise, NE
Availability:
2.6%
Customer Rating:
(40)
Avg. Download Speed
2,000 Mbps
Windstream offers Fiber service to 2.6% of Surprise homes. Across the city, Windstream Fiber has speeds up to 2,000 Mbps
FiberFast Fiber in Surprise, NE
Availability:
2.1%
Customer Rating:
(1)
Avg. Download Speed
100 Mbps
FiberFast by NNTC offers Fiber service to 2.1% of Surprise homes. Across the city, FiberFast Fiber is the only type of service available from the company, with speeds up to 100 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Surprise?
GigFire Fixed Wireless in Surprise, NE
Availability:
88.4%
Customer Rating:
(1)
Avg. Download Speed
146 Mbps
GigFire offers Fixed Wireless service to 88.4% of Surprise homes. Across the city, GigFire Fixed Wireless is the only type of service available from the company, with speeds up to 146 Mbps, with speeds from 100 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 130, with an average of 122 Mbps throughout the city.
Windstream Fixed Wireless in Surprise, NE
Availability:
56.1%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
Windstream offers Fixed Wireless service to 56.1% of Surprise homes. Across the city, Windstream Fixed Wireless has speeds up to 25 Mbps
Rise Broadband Fixed Wireless in Surprise, NE
Availability:
25.4%
Customer Rating:
(15)
Avg. Download Speed
88 Mbps
Rise Broadband offers Fixed Wireless service to 25.4% of Surprise homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 88 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 60, with an average of 18 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Surprise, NE
Availability:
9.0%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 9.0% of Surprise homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Viaero Fixed Wireless in Surprise, NE
Availability:
7.9%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Viaero Wireless offers Fixed Wireless service to 7.9% of Surprise homes. Across the city, Viaero Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
BIG RED Communications Fixed Wireless in Surprise, NE
Availability:
2.6%
Customer Rating:
(0)
Avg. Download Speed
200 Mbps
BIG RED Communications offers Fixed Wireless service to 2.6% of Surprise homes. Across the city, BIG RED Communications Fixed Wireless is the only type of service available from the company, with speeds up to 200 Mbps
Which Cable Internet Providers are Available in Surprise?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Surprise, NE.
Which DSL Internet Providers are Available in Surprise?
Windstream DSL in Surprise, NE
Availability:
64.0%
Customer Rating:
(52)
Avg. Download Speed
78 Mbps
Windstream offers DSL service to 64.0% of Surprise homes. Across the city, Windstream DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.9 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Surprise from Windstream in terms of customer satisfaction.
Internet in Surprise by Neighborhood and ZIP Code
Surprise has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Surprise
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Surprise
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 68667 | 119 | 3.4% | 162 Mbps | 2.2 | D- | 63/100 |
How Surprise Compares to Nearby Places
The 10 places nearest to Surprise that have their own pages are all within 14 miles. Among them, Shelby has the most homes with fiber (97.5%) and David City the fewest (81.8%); Surprise has 4.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Surprise (this page) | 189 | 4.8% | 204 Mbps | 2.6 | D- | 63/100 |
| David City | 3,310 | 81.8% | 1,549 Mbps | 5.9 | B- | 50/100 |
| Stromsburg | 1,398 | 92.8% | 1,725 Mbps | 7.5 | B+ | 31/100 |
| Osceola | 1,135 | 95.7% | 1,834 Mbps | 6.5 | B | 37/100 |
| Shelby | 1,123 | 97.5% | 1,960 Mbps | 5.2 | B | 59/100 |
| Rising City | 690 | 10.9% | 1,330 Mbps | 4.5 | C- | 31/100 |
| Staplehurst | 530 | 94.5% | 190 Mbps | 3.7 | C- | 43/100 |
| Dwight | 523 | 28.1% | 234 Mbps | 4.4 | D+ | 31/100 |
| Gresham | 522 | 0.4% | 194 Mbps | 3.6 | D- | 49/100 |
| Ulysses | 316 | 99.7% | 113 Mbps | 2.1 | C- | 62/100 |
| Garrison | 230 | 35.6% | 359 Mbps | 3.2 | D | 55/100 |
Who is the Fastest Internet Provider in Surprise?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Windstream. On the other hand, based on data provided by the internet providers to the FCC, GigFire should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Surprise
| Windstream | 2,000 |
|---|---|
| Rise Broadband | 300 |
| BIG RED Communications | 200 |
| GigFire | 150 |
| Viasat | 100 |
| Viaero Wireless | 100 |
| FiberFast by NNTC | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Surprise. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Surprise Internet Providers
Based on 4 reviews from Nebraska internet customers, Windstream is the best internet service provider for Surprise residents. Windstream was rated at an average of 3.00 out of 5 in our report for overall customer satisfaction.
At a national level, based on 461 national reviews for any of the providers listed above, GigFire is rated higher than any other provider, with a rating of 3.00 out of 5.
Local, State, and National Ratings for all Surprise Internet Providers
The table below shows average customer ratings from customers in Surprise, Nebraska, and customers throughout the country.
| ISP / Tech Type | Surprise Overall | Nebraska Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| FiberFast | (0) | (1) | (1) | View Plans | ||
| Windstream | (0) | (3) |  (99) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| Rise Broadband | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Viaero | (0) | (0) | (0) | View Plans | ||
| BIG RED Communications | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Surprise
Based on data reported by Surprise ISPs to the FCC, the fastest speeds in the city are available through GigFire. The company offers speeds up to 150 Mbps in Surprise. Therefore, the average customer can get up to 146 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Windstream. This indicates Windstream reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Surprise Speed | Nebraska Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| FiberFast | (0) |  (1) | (1) | View Plans | ||
| Windstream | (0) | (3) | (99) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| Rise Broadband | (0) | (0) | (18) | View Plans | ||
| GigFire | (0) | (0) |  (1) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Viaero | (0) | (0) | (0) | View Plans | ||
| BIG RED Communications | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Surprise?
Of the providers in Surprise, customers rate Windstream the best for price. Data comes from customers rating their satisfaction with pricing: in Surprise where enough of them have reviewed a provider, otherwise across Nebraska or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Windstream is rated 2.33 out of 5 for price, which is much lower than the average across all internet providers in the country.
The table below shows how customers in Surprise, Nebraska, and the United States rated the affordability of their internet service.
Rated Affordability in Surprise
| ISP / Tech Type | Surprise Affordability | Nebraska Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| FiberFast | (0) |  (1) | (1) | View Plans | ||
| Windstream | (0) | (3) | (99) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| Rise Broadband | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Viaero | (0) | (0) | (0) | View Plans | ||
| BIG RED Communications | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Nebraska
Customer Reviews
A Valley, NE Customer
Quantum Fiber
March 16, 2026 The customer service for Quantum Fiber is the most horrible I've ever seen in my life sadly. Today the customer service gal named Deanne or Deanna, I couldn't understand her, that I got was rude, she kept making me repeat myself several times throughout the phone calls because she wasn't paying attention, she hung up on me three different times and I had to keep calling back, and I asked to talk to a manager several times and she absolutely refused to connect me to a manager so if you ever have any problems with this service guess what you will not get connected with a service manager to resolve any issues because the customer service people that answer the phone are very controlling and they need to know every single detail before they'll even think about POSSIBLY letting you talk to a service manager. Our service was supposed to be set up a few days after we paid for it and it didn't end up getting set up for 3 weeks! Don't waste your time or money!
A Lincoln, NE Customer
Allo Fiber
March 15, 2026 Allo has been very willing to work with me on any issues i have. They were also willing to open up some ports and even gave me the password so i could do it myself. Allo has also been very upfront of why the price barely increased, and are very open to where the money we pay goes to. Allo beats the competition (windstream and spectrum) by ten fold, not even close. They were very easy to contact and start a service through. even going as far to trench in my fiber line and lay grass where it got torn up a little. Not to mention i can do everything online with them, even trouble shooting.
A Gretna, NE Customer
Cox Cable
March 04, 2026 Cox is a large, impersonal provider. Historically, in this area they have not been threatened so are not motivated to have a fair price for their service. Recently a Fiber Optic company came into the area and only now have they offered a lower price, but only if you lock into it for two years. It feels icky. Not only that, but when I did lock in with them, they required me to get a new router and sent one which was damaged. It took an in-person visit to get it corrected and when I did the rep said I actually did not need the new router.
A Omaha, NE Customer
Cox Cable
January 21, 2026 They are trying to make it so we will be needing their internet more. We just switched from Century Link and we’re getting faster internet, for less. In two years, they said that the price will increase. My wife and I are hoping century link will pull it together because we dislike how Cox treats its customers. We cannot stand them but they are the only other option in our market for the speeds we want.
A Omaha, NE Customer
CenturyLink DSL
December 15, 2025 I have had century link since I bought my house and it has never worked well on my phone. Every time I get home I have to disconnect my phone from WiFi to do anything. It works for my home security and cameras and streaming devices, but for my phone specifically the signal is just awful and there seems to be no fix.
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Which ISP Should You Choose in Surprise?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Surprise is Windstream.
- The fastest internet provider should be GigFire. Considering speed for the money and reliability in speeds, Windstream may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Surprise is Windstream.
- Viasat, HughesNet, and GigFire has the broadest coverage in Surprise, available to 88.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.