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5 Best Internet Providers in Surprise, NY

Find internet availability by address in Surprise, NY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Surprise ISP Report Card | Business Internet in Surprise

Surprise ISP Report at a Glance
ISP grade Surprise ISP Report Card C+
Average speed Download Speed for Most Households 4,189 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Surprise Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Surprise has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Surprise.

Surprise overview

▼

Surprise has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Surprise.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Mid-Hudson Cable

Mid-Hudson Cable logo

Availability:

100.0%

Customer Rating:

3.0 of 5 stars

(7)

View Plans

Price: $92.90 - $132.85 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Surprise.

Max Download Speed InfoCalculated from the maximum speeds available to most Surprise residents, weighted by block population.

Customer Rating

Fiber

82.3%

5,000 Mbps

5,000 Mbps

Fiber: 3.0 of 5 stars

(2)

Cable

68.0%

400 Mbps

400 Mbps

Cable: 3.0 of 5 stars

(5)

Mid-Hudson Data Corp

Mid-Hudson Data Corp logo

Availability:

47.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $92.90 - $132.90 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Surprise.

Max Download Speed InfoCalculated from the maximum speeds available to most Surprise residents, weighted by block population.

Customer Rating

Fiber

46.9%

5,000 Mbps

5,000 Mbps

Fiber: 0.0 of 5 stars

(0)

StateTel

StateTel logo

Availability:

4.1%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $41.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Surprise.

Max Download Speed InfoCalculated from the maximum speeds available to most Surprise residents, weighted by block population.

Customer Rating

Fiber

4.1%

500 Mbps

500 Mbps

Fiber: 0.0 of 5 stars

(0)

DSL

4.1%

10 Mbps

10 Mbps

DSL: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

70.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Surprise.

Max Download Speed InfoCalculated from the maximum speeds available to most Surprise residents, weighted by block population.

Customer Rating

Fixed Wireless

70.6%

29 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Surprise, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Verizon

Verizon logo

Availability:

66.7%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Surprise.

Max Download Speed InfoCalculated from the maximum speeds available to most Surprise residents, weighted by block population.

Customer Rating

Fixed Wireless

66.7%

227 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Surprise residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Surprise ratings may vary and are shown below.

Who is the Best Internet Provider in Surprise, NY?

T-Mobile Home Internet is the best internet provider in Surprise based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Surprise, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 70.63% of the city.

The chart and table below show average customer ratings from customers in Surprise, New York, and customers throughout the country.

Top Rated Internet Providers in Surprise

T-Mobile Home Internet4.184.04
Verizon3.753.77
Mid-Hudson Cable3.003.00
HughesNetN/A2.25
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Surprise Internet Providers

ISP / Tech TypeSurprise OverallNew York OverallNational OverallFor Service
T-Mobile Home Internet (0) (17) (322)View Plans
Verizon (0) (134) (783)View Plans
Mid-Hudson Cable (0) (7) (7)View Plans
HughesNet (0) (0) (24)View Plans
Viasat (0) (0) (12)View Plans
StateTel (0) (0) (0)View Plans
Mid-Hudson Data Corp (0) (0) (0)View Plans

Based on 158 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Surprise residents. T-Mobile Home Internet was rated at an average of 4.18 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.75 out of 5 stars and 66.7% coverage in Surprise.

At a national level, based on 1112 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Surprise?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Surprise, NY map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Surprise?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Mid-Hudson Data Corp should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Surprise

Max Advertised Speed in Surprise, NY

Mid-Hudson Cable5,000 Mbps
Mid-Hudson Data Corp5,000 Mbps
StateTel500 Mbps
Verizon300 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Mid-Hudson Data Corp5,000 Mbps
Mid-Hudson Cable5,000 Mbps
StateTel500 Mbps
Verizon300 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Surprise

Verizon4.183.98
Mid-Hudson Cable3.863.86
T-Mobile Home Internet4.063.96
HughesNetN/A2.42
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSurprise SpeedNew York SpeedNational SpeedFor Service
Verizon (0) (134) (783)View Plans
Mid-Hudson Cable (0) (7) (7)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
Viasat (0) (0) (12)View Plans
StateTel (0) (0) (0)View Plans
Mid-Hudson Data Corp (0) (0) (0)View Plans

Based on data reported by Surprise ISPs to the FCC, the fastest speeds in the city are available through Mid-Hudson Data Corp. The company offers speeds up to 5,000 Mbps in Surprise. Therefore, the average customer can get up to 4,932 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Surprise?

New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.06 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Surprise customers with an average price rating of 3.33 out of 5.

The chart and graph below show how customers in Surprise, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Surprise

T-Mobile Home Internet4.064.09
Verizon3.333.45
Mid-Hudson Cable2.712.71
HughesNetN/A2.63
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSurprise AffordabilityNew York AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (17) (322)View Plans
Verizon (0) (134) (783)View Plans
Mid-Hudson Cable (0) (7) (7)View Plans
HughesNet (0) (0) (24)View Plans
Viasat (0) (0) (12)View Plans
StateTel (0) (0) (0)View Plans
Mid-Hudson Data Corp (0) (0) (0)View Plans

Surprise Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Surprise below, including the metrics used and how Surprise compares to the rest of New York and nation.

Surprise ISP Report Card: C+
Metric

(hover for details)
Surprise New York USA
86.39% 86.39% 71.53%
4,189 Mbps 4,235 Mbps 3,583 Mbps
3.4 5.2 7.1

 

Surprise Digital Connectivity Index: 52 / 100
Metric

(hover for details)
Surprise New York USA
2.6 2.6 2.7
8% 15% 15%
97% 95% 96%
91% 91% 91%
64% 77% 76%
64% 78% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Surprise ISP Report Card & Digital Connectivity Index

The ISP Report Card in Surprise is C+, which is comparable to other cities. The local demand for broadband internet connectivity in Surprise is high with a score of 52 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Surprise have done a average job meeting the needs of its residents.

The Surprise ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Surprise households have an internet connection despite having 100.00% availability. 64% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 64% of households have a broadband connection such as fiber, cable or DSL available to their home, 64% subscribe to it. A moderate amount of Surprise residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Surprise?

Greenville Center, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 50 / 100
Earlton, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Climax, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100

Freehold, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 53 / 100
Greenville, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 45 / 100
Hannacroix, NY

  • ISP Report Card: B
  • Digital Connectivity Index: 70 / 100

Alcove, NY

  • ISP Report Card: B
  • Digital Connectivity Index: 56 / 100
Cairo, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 50 / 100
South Westerlo, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 51 / 100

How Much Speed does a Surprise Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Surprise is 2.6, which is smaller than the New York average of 2.6 and smaller than the national average of 2.7. Surprise’s average household income is $68,930 which is lower than the New York average of $100,975 and about average for the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Surprise also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 8% of residents work from home, which is lower than the 15% of residents in New York who work from home. This and other factors you can see above show us that the community of Surprise has an average need for internet connectivity and speeds.

Compared to the rest of the country, Surprise households are more technology-engaged. 97% of households have some sort of computing device, 65% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Surprise?

Mid-Hudson Cable Fiber in Surprise, NY

Mid-Hudson Cable logo

Availability:

82.3%

Customer Rating:

3.0 of 5 stars

(2)

Avg. Download Speed

5,000 Mbps

Mid-Hudson Cable offers Fiber service to 82.3% of Surprise homes. Across the city, Mid-Hudson Cable Fiber has speeds up to 5,000 Mbps, with speeds from 5,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Mid-Hudson Cable Fiber. Mid-Hudson Cable Fiber is rated the same as other types of internet service available in Surprise from Mid-Hudson Cable in terms of customer satisfaction.

Mid-Hudson Data Corp Fiber in Surprise, NY

Mid-Hudson Data Corp logo

Availability:

46.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

5,000 Mbps

Mid-Hudson Data Corp offers Fiber service to 46.9% of Surprise homes. Across the city, Mid-Hudson Data Corp Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps, with speeds from 5,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Mid-Hudson Data Corp Fiber. Mid-Hudson Data Corp Fiber is rated other types of internet service available in Surprise from Mid-Hudson Data Corp in terms of customer satisfaction.

StateTel Fiber in Surprise, NY

StateTel logo

Availability:

4.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

500 Mbps

StateTel offers Fiber service to 4.1% of Surprise homes. Across the city, StateTel Fiber has speeds up to 500 Mbps, with speeds from 500 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 250, with an average of 250 Mbps throughout the city. StateTel Fiber is rated other types of internet service available in Surprise from StateTel in terms of customer satisfaction.

Which Cable Internet Providers are Available in Surprise?

Mid-Hudson Cable in Surprise, NY

Mid-Hudson Cable logo

Availability:

68.0%

Customer Rating:

3.0 of 5 stars

(5)

Avg. Download Speed

400 Mbps

Mid-Hudson Cable offers Cable service to 68.0% of Surprise homes. Across the city, Mid-Hudson Cable has speeds up to 400 Mbps, with speeds from 400 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 25, with an average of 25 Mbps throughout the city. Mid-Hudson Cable is rated the same as other types of internet service available in Surprise from Mid-Hudson Cable in terms of customer satisfaction.

Which DSL Internet Providers are Available in Surprise?

StateTel DSL in Surprise, NY

StateTel logo

Availability:

4.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

StateTel offers DSL service to 4.1% of Surprise homes. Across the city, StateTel DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. StateTel DSL is rated other types of internet service available in Surprise from StateTel in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Surprise?

T-Mobile Home Internet Fixed Wireless in Surprise, NY

T-Mobile Home Internet logo

Availability:

70.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

29 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 70.6% of Surprise homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.9 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Surprise from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Surprise, NY

Verizon logo

Availability:

66.7%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

227 Mbps

Verizon offers Fixed Wireless service to 66.7% of Surprise homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 227 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Surprise from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Surprise?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Surprise is T-Mobile Home Internet.
  • The fastest internet provider should be Mid-Hudson Data Corp. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Surprise is T-Mobile Home Internet.
  • Viasat, Mid-Hudson Cable, and HughesNet has the broadest coverage in Surprise, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Surprise compare to other cities with a similar population?

To see how Surprise stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Surprise’s C+ ISP Report Card and 52 / 100 Digital Connectivity Index.

Sumac, TN

  • ISP Report Card: A
  • Digital Connectivity Index: 34 / 100
Sykes, TN

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100
Swift, TN

  • ISP Report Card: C+
  • Digital Connectivity Index: 33 / 100

Sweetland Center, IA

  • ISP Report Card: C
  • Digital Connectivity Index: 45 / 100
Sweet, ID

  • ISP Report Card: F
  • Digital Connectivity Index: 32 / 100
Sweden, MO

  • ISP Report Card: C+
  • Digital Connectivity Index: 16 / 100

Superior, IA

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100
Sumner, OK

  • ISP Report Card: C+
  • Digital Connectivity Index: 38 / 100
Sumner, NE

  • ISP Report Card: D
  • Digital Connectivity Index: 37 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in New York

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Optimum Cable

September 06, 2026
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An angry resident of Glenville, NY

Spectrum Cable

July 06, 2026

Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.

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A Constableville, NY Customer

Verizon Fiber

June 08, 2026

Horrible service, and it goes down a lot, unlike the price keeps going up. The people you deal with are more like trying to sell you crap or tack on costs

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A New York, NY Customer

Spectrum Cable

May 20, 2026

constant outages. All my emails are gone, they cannot retrieve it, access to it is constantly down, the reps are terrible, rude, and doesn't fix it. They constantly jack up the price regularly without warning. The worst nightmare

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April C.

Spectrum Cable

April 30, 2026

I do not have many options for internet service providers in my area, maybe just 2 or 3 and Spectrum is one of them. I have had Time Warner Cable now Spectrum internet services for over 20 years. The service is reliable and offered area wide, even in some of the most remote locations. Spectrum offers cable, internet, cellular services and so much more. Spectrum also offers a wide variety of packages and pricing options making it easier to find what I need at the prices I want to pay.

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