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5 Best Internet Providers in Townsend, NY

Find internet availability by address in Townsend, NY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Townsend ISP Report Card | Business Internet in Townsend

Townsend ISP Report at a Glance
ISP grade Townsend ISP Report Card C-
Average speed Download Speed for Most Households 975 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Townsend Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Townsend has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Townsend.

Townsend overview

Townsend has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Townsend.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Empire Access

Empire Access logo

Availability:

57.7%

Customer Rating:

3.6 of 5 stars

(7)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Townsend.

Max Download Speed InfoCalculated from the maximum speeds available to most Townsend residents, weighted by user distribution.

Customer Rating

Fiber

57.7%

1,000 Mbps

1,000 Mbps

Fiber: 3.2 of 5 stars

(5)

Spectrum

Spectrum logo

Availability:

55.2%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Townsend.

Max Download Speed InfoCalculated from the maximum speeds available to most Townsend residents, weighted by user distribution.

Customer Rating

Cable

55.2%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Haefele Connect

Haefele Connect logo

Availability:

27.8%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price: Starting at $34.50 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Townsend.

Max Download Speed InfoCalculated from the maximum speeds available to most Townsend residents, weighted by user distribution.

Customer Rating

Cable

27.8%

300 Mbps

300 Mbps

Cable: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

79.7%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Townsend.

Max Download Speed InfoCalculated from the maximum speeds available to most Townsend residents, weighted by user distribution.

Customer Rating

Fixed Wireless

79.7%

41 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Townsend, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Verizon

Verizon logo

Availability:

52.3%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Townsend.

Max Download Speed InfoCalculated from the maximum speeds available to most Townsend residents, weighted by user distribution.

Customer Rating

Fixed Wireless

52.3%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Townsend residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Townsend ratings may vary and are shown below.

Who is the Best Internet Provider in Townsend, NY?

Haefele Connect is the best internet provider in Townsend based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Haefele Connect had the best reviews at the local, state, and national levels versus all available providers in Townsend, making it a solid recommendation among providers with reviews. Unfortunately, Haefele Connect is an option for 27.80% of the city.

The chart and table below show average customer ratings from customers in Townsend, New York, and customers throughout the country.

Top Rated Internet Providers in Townsend


Haefele Connect5.005.00
T-Mobile Home Internet4.134.04
Verizon3.763.82
Empire Access3.573.80
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Townsend Internet Providers

ISP / Tech TypeTownsend OverallNew York OverallNational OverallFor Service
Haefele Connect (0) (1) (1)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Verizon (0) (177) (723)View Plans
Empire Access (0) (7) (7)View Plans
Spectrum (0) (177) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on 379 reviews from New York internet customers, Haefele Connect is the best internet service provider for Townsend residents. Haefele Connect was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.13 out of 5 stars and 79.7% coverage in Townsend.

At a national level, based on 2782 national reviews for any of the providers listed above, Empire Access is rated higher than any other provider, with a rating of 3.80 out of 5.

Which Providers are Available at my Home in Townsend?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Townsend, NY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Townsend?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Haefele Connect. On the other hand, based on data provided by the internet providers to the FCC, Empire Access and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Townsend

Max Advertised Speed in Townsend, NY


ISP / Tech TypeMax Advertised Speed
Spectrum1,000 Mbps
Empire Access1,000 Mbps
Haefele Connect300 Mbps
Verizon300 Mbps
Viasat100 Mbps
T-Mobile Home Internet100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Townsend


Haefele Connect5.005.00
Verizon4.164.00
T-Mobile Home Internet4.063.96
Spectrum3.443.61
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeTownsend SpeedNew York SpeedNational SpeedFor Service
Haefele Connect (0) (1) (1)View Plans
Verizon (0) (177) (723)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Spectrum (0) (177) (1738)View Plans
Empire Access (0) (7) (7)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Townsend ISPs to the FCC, the fastest speeds in the city are available through Empire Access and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Townsend. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Haefele Connect. This indicates Haefele Connect reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Townsend?

New York customers rate Haefele Connect as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Haefele Connect received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Townsend customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Townsend, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Townsend


Haefele Connect5.005.00
T-Mobile Home Internet4.004.11
Empire Access3.713.92
Verizon3.313.50
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeTownsend AffordabilityNew York AffordabilityNational AffordabilityFor Service
Haefele Connect (0) (1) (1)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Empire Access (0) (7) (7)View Plans
Verizon (0) (177) (723)View Plans
Spectrum (0) (177) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Townsend Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Townsend below, including the metrics used and how Townsend compares to the rest of New York and nation.

Townsend ISP Report Card: C-
Metric

(hover for details)
Townsend New York USA
57.68% 83.33% 67.25%
975 Mbps 4,072 Mbps 3,293 Mbps
2.9 4.9 6.8

 

Townsend Digital Connectivity Index: 34 / 100
Metric

(hover for details)
Townsend New York USA
2.4 2.7 2.7
4% 13% 14%
94% 94% 95%
87% 90% 90%
53% 76% 75%
56% 77% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Townsend ISP Report Card & Digital Connectivity Index

The ISP Report Card in Townsend is C-, which is worse than other cities. The local demand for broadband internet connectivity in Townsend is high with a score of 34 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Townsend have done a poor job meeting the needs of its residents.

The Townsend ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

87% of Townsend households have an internet connection despite having 93.36% availability. 53% of households have fiber, cable, or DSL, 18% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 53% of households have a broadband connection such as fiber, cable or DSL available to their home, 56% subscribe to it. A low number of Townsend residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Townsend?

Wedgewood, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 33 / 100
Watkins Glen, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 37 / 100
Tyrone, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 39 / 100
Moreland, NY

  • ISP Report Card: D-
  • Digital Connectivity Index: 48 / 100
Beaver Dams, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 46 / 100
Reading Center, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 24 / 100
Monterey, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 34 / 100
Chambers, NY

  • ISP Report Card: D-
  • Digital Connectivity Index: 65 / 100
Montour Falls, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 53 / 100

How Much Speed does a Townsend Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Townsend is 2.4, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Townsend's average household income is $58,925 which is much lower than the New York average of $98,794 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Townsend also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 4% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Townsend has a low need for internet connectivity and speeds.

Compared to the rest of the country, Townsend households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 79% have desktops or laptops in the home, and 86% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Townsend?

Empire Access Fiber in Townsend, NY

Empire Access logo

Availability:

57.7%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

1,000 Mbps

Empire Access offers Fiber service to 57.7% of Townsend homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city. Empire Access Fiber is rated lower than other types of internet service available in Townsend from Empire Access in terms of customer satisfaction.

Which Cable Internet Providers are Available in Townsend?

Spectrum Cable in Townsend, NY

Spectrum logo

Availability:

55.2%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 55.2% of Townsend homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Townsend from Spectrum in terms of customer satisfaction.

Haefele Connect Cable in Townsend, NY

Haefele Connect logo

Availability:

27.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Haefele Connect offers Cable service to 27.8% of Townsend homes. Across the city, Haefele Connect Cable is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 25, with an average of 25 Mbps throughout the city. Haefele Connect Cable is rated other types of internet service available in Townsend from Haefele Connect in terms of customer satisfaction.

Which DSL Internet Providers are Available in Townsend?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Townsend, NY.

Which Fixed Wireless and LTE Internet Providers are Available in Townsend?

T-Mobile Home Internet Fixed Wireless in Townsend, NY

T-Mobile Home Internet logo

Availability:

79.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

41 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 79.7% of Townsend homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.5 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Townsend from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Townsend, NY

Verizon logo

Availability:

52.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 52.3% of Townsend homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Townsend from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Townsend?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Townsend is Haefele Connect.
  • The fastest internet provider should be Empire Access and Spectrum. Considering speed for the money and reliability in speeds, Haefele Connect may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Townsend is Haefele Connect.
  • HughesNet, Viasat, and T-Mobile Home Internet has the broadest coverage in Townsend, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Townsend compare to other cities with a similar population?

To see how Townsend stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Townsend's C- ISP Report Card and 34 / 100 Digital Connectivity Index.

DeKoven, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 22 / 100
Crary, ND

  • ISP Report Card: B-
  • Digital Connectivity Index: 73 / 100
Crawford, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 22 / 100
Cripple Creek, VA

  • ISP Report Card: C+
  • Digital Connectivity Index: 34 / 100
Crouch, ID

  • ISP Report Card: F
  • Digital Connectivity Index: 65 / 100
Crystal Dale, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 40 / 100
Crystal, ND

  • ISP Report Card: C
  • Digital Connectivity Index: 77 / 100
Tawawa, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 22 / 100
Currie, TN

  • ISP Report Card: B-
  • Digital Connectivity Index: 25 / 100

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