5 Best Internet Providers in Townsend, NY
Find internet availability by address in Townsend, NY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Townsend ISP Report Card | Business Internet in Townsend
| Townsend ISP Report Card | D+ | |
| Download Speed for Most Households | 915 Mbps | |
| Number of Internet Service Providers | 5 | |
| Real Townsend Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Townsend has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Townsend.
Townsend overview
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Townsend has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Townsend.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Empire Access
Connection
Customer Rating
Fiber
Spectrum
Connection
Customer Rating
Cable
Haefele Connect
Connection
Customer Rating
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Townsend, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Townsend ratings may vary and are shown below.
Who is the Best Internet Provider in Townsend, NY?
T-Mobile Home Internet is the best internet provider in Townsend based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Townsend, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.93% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Townsend, New York, and customers throughout the country.
Top Rated Internet Providers in Townsend
Local, State, and National Ratings for all Townsend Internet Providers
| ISP / Tech Type | Townsend Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Verizon | (0) | (134) | (783) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum | (0) | (186) | (1882) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 345 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Townsend residents. T-Mobile Home Internet was rated at an average of 4.18 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.75 out of 5 stars and 83.4% coverage in Townsend.
At a national level, based on 2996 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Townsend?
a different provider.

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Townsend?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Empire Access and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Townsend
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Spectrum | 1,000 Mbps | ||
| Empire Access | 1,000 Mbps | ||
| Haefele Connect | 300 Mbps | ||
| Verizon | 300 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Townsend
| ISP / Tech Type | Townsend Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (134) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Spectrum | (0) | (186) | (1882) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Townsend ISPs to the FCC, the fastest speeds in the city are available through Empire Access and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Townsend. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Townsend?
New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.06 out of 5, which is higher than the average across all internet providers in the country. Haefele Connect is rated in second place for affordability by the company’s Townsend customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in Townsend, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Townsend
| ISP / Tech Type | Townsend Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Verizon | (0) | (134) | (783) | View Plans | ||
| Spectrum | (0) | (186) | (1882) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Townsend Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Townsend below, including the metrics used and how Townsend compares to the rest of New York and nation.
| Metric
(hover for details)
|
Townsend | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Townsend that have a Fiber internet connection available to their home. | 57.68% | 86.39% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 915 Mbps | 4,235 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Townsend. | 3.2 | 5.2 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 3% | 15% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 92% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 59% | 77% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 59% | 78% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Townsend ISP Report Card & Digital Connectivity Index
The ISP Report Card in Townsend is D+, which is worse than other cities. The local demand for broadband internet connectivity in Townsend is high with a score of 38 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Townsend have done a poor job meeting the needs of its residents.
The Townsend ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of Townsend households have an internet connection despite having 100.00% availability. 59% of households have fiber, cable, or DSL, 17% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 59% of households have a broadband connection such as fiber, cable or DSL available to their home, 59% subscribe to it. A low number of Townsend residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Townsend?
- ISP Report Card: D+
- Digital Connectivity Index: 42 / 100
- ISP Report Card: C
- Digital Connectivity Index: 44 / 100
- ISP Report Card: D
- Digital Connectivity Index: 32 / 100
- ISP Report Card: D
- Digital Connectivity Index: 53 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C
- Digital Connectivity Index: 65 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 49 / 100
How Much Speed does a Townsend Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Townsend is 2.5, which is smaller than the New York average of 2.6 and smaller than the national average of 2.7. Townsend’s average household income is $67,098 which is lower than the New York average of $100,975 and lower than the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Townsend also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 3% of residents work from home, which is lower than the 15% of residents in New York who work from home. This and other factors you can see above show us that the community of Townsend has a low need for internet connectivity and speeds.
Compared to the rest of the country, Townsend households are more technology-disengaged. 92% of households have some sort of computing device, 82% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Townsend?
Empire Access Fiber in Townsend, NY
Empire Access offers Fiber service to 57.7% of Townsend homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Townsend?
Spectrum Cable in Townsend, NY
Spectrum offers Cable service to 55.2% of Townsend homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Haefele Connect Cable in Townsend, NY
Haefele Connect offers Cable service to 27.8% of Townsend homes. Across the city, Haefele Connect Cable is the only type of service available from the company, with speeds up to 300 Mbps
Which DSL Internet Providers are Available in Townsend?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Townsend, NY.
Which Fixed Wireless and LTE Internet Providers are Available in Townsend?
T-Mobile Home Internet Fixed Wireless in Townsend, NY
T-Mobile Home Internet offers Fixed Wireless service to 97.9% of Townsend homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 92 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the city.
Verizon Fixed Wireless in Townsend, NY
Verizon offers Fixed Wireless service to 83.4% of Townsend homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 207 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
Which ISP Should You Choose in Townsend?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Townsend is T-Mobile Home Internet.
- The fastest internet provider should be Empire Access and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Townsend is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Townsend, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Townsend compare to other cities with a similar population?
To see how Townsend stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Townsend’s D+ ISP Report Card and 38 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 31 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 80 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 21 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: F
- Digital Connectivity Index: 59 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 26 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Optimum Cable
September 06, 2026 More
An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
More
A Constableville, NY Customer
Verizon Fiber
June 08, 2026 Horrible service, and it goes down a lot, unlike the price keeps going up. The people you deal with are more like trying to sell you crap or tack on costs
More
A New York, NY Customer
Spectrum Cable
May 20, 2026 constant outages. All my emails are gone, they cannot retrieve it, access to it is constantly down, the reps are terrible, rude, and doesn't fix it. They constantly jack up the price regularly without warning. The worst nightmare
More
A Plattsburgh, NY Customer
Spectrum Cable
May 05, 2026 More
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