Best Internet Providers in Troy, NY
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Troy, NY
Troy has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Troy.
Ranks compare Troy with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Troy, NY at a Glance
Troy Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Verizon
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Troy ratings may vary and are shown below.
Who is the Best Internet Provider in Troy, NY?
Verizon is the highest-rated internet provider in Troy based on 348 New York customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Troy?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Troy
How Troy Compares to Places Its Size
Troy's report card score is 749th of 749 and its connectivity index is tied 496th of 749.
| Measure | Troy | Rank among US small cities (50,000 to 99,999 people) | Rensselaer County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 18.6% | 723rd of 749 | 23.9% | 86.4% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 1,000 Mbps | Tied 738th of 749 | 999 Mbps | 4,235 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 4 | 741st of 749 | 3.9 | 5.2 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | Tied 705th of 749 | 2.4 | 2.6 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 15% | Tied 321st of 749 | 15% | 15% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 95% | Tied 539th of 749 | 96% | 95% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 91% | Tied 516th of 749 | 92% | 91% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 82% | Tied 281st of 749 | 82% | 77% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 79% | Tied 518th of 749 | 82% | 80% | 81% | Sammamish, WA (99%) |
| Median household income | $73,955 | 544th of 749 | $91,178 | $100,975 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 21% | Tied 50th of 749 | 16% | 16% | 16% | East Lansing, MI (58%) |
Fiber reaches 18.6% of homes in Troy, against 23.9% across Rensselaer County and 86.4% across New York. Households in Troy are smaller than the US average (2.2 people against 2.7); 15% of workers work from home (US 15%); and the median household income is $73,955 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Troy
Which Fiber Internet Providers are Available in Troy?
Spectrum Fiber in Troy, NY
Availability:
16.5%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 16.5% of Troy homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Massivemesh Fiber in Troy, NY
Availability:
1.8%
Customer Rating:
(0)
Avg. Download Speed
711 Mbps
Massivemesh offers Fiber service to 1.8% of Troy homes. Across the city, Massivemesh Fiber has speeds up to 711 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Massivemesh Fiber.
Which Fixed Wireless and LTE Internet Providers are Available in Troy?
T-Mobile Home Internet Fixed Wireless in Troy, NY
Availability:
94.2%
Customer Rating:
(342)
Avg. Download Speed
60 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.2% of Troy homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
Verizon Fixed Wireless in Troy, NY
Availability:
91.1%
Customer Rating:
(362)
Avg. Download Speed
247 Mbps
Verizon offers Fixed Wireless service to 91.1% of Troy homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 247 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
Hudson Valley Wireless Fixed Wireless in Troy, NY
Availability:
73.8%
Customer Rating:
(0)
Avg. Download Speed
147 Mbps
Hudson Valley Wireless offers Fixed Wireless service to 73.8% of Troy homes. Across the city, Hudson Valley Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 147 Mbps, with speeds from 25 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 20, with an average of 15 Mbps throughout the city.
Massivemesh Fixed Wireless in Troy, NY
Availability:
10.3%
Customer Rating:
(1)
Avg. Download Speed
25 Mbps
Massivemesh offers Fixed Wireless service to 10.3% of Troy homes. Across the city, Massivemesh Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 10, with an average of 10 Mbps throughout the city.
Which Cable Internet Providers are Available in Troy?
Spectrum Cable in Troy, NY
Availability:
95.9%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 95.9% of Troy homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Troy?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Troy, NY.
Internet in Troy by Neighborhood and ZIP Code
Troy has 1 neighborhood and 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Troy
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown Troy | 9,327 | 26.3% | 1,000 Mbps | 4.5 | D+ | 59/100 |
ZIP codes in Troy
How Troy Compares to Nearby Places
The 10 places nearest to Troy that have their own pages are all within 7 miles. Among them, Latham has the most homes with fiber (89.8%) and Melrose the fewest (1.6%); Troy has 18.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Troy (this page) | 68,545 | 18.6% | 1,000 Mbps | 4 | D+ | 65/100 |
| Cohoes | 23,149 | 44.4% | 999 Mbps | 4.5 | C- | 61/100 |
| Latham | 22,468 | 89.8% | 1,000 Mbps | 5.5 | C+ | 79/100 |
| Watervliet | 19,959 | 56.3% | 999 Mbps | 5 | C- | 59/100 |
| Waterford | 11,273 | 85.0% | 999 Mbps | 5 | C | 65/100 |
| Wynantskill | 8,424 | 5.8% | 1,000 Mbps | 3.6 | D | 85/100 |
| Menands | 4,554 | 25.1% | 1,000 Mbps | 4.3 | D+ | 66/100 |
| Green Island | 2,934 | 26.9% | 999 Mbps | 4.3 | D+ | 35/100 |
| Poestenkill | 2,147 | 24.5% | 996 Mbps | 4 | D+ | 79/100 |
| Melrose | 1,775 | 1.6% | 1,000 Mbps | 3.7 | D | 71/100 |
| Quackenkill | 441 | 0.0% | 1,000 Mbps | 3.4 | D- | 86/100 |
Who is the Fastest Internet Provider in Troy?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Troy
| Spectrum | 1,000 |
|---|---|
| Massivemesh | 1,000 |
| Verizon | 980 |
| Hudson Valley Wireless | 200 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Troy. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Troy Internet Providers
Based on 348 reviews from New York internet customers, Verizon is the best internet service provider for Troy residents. Verizon was rated at an average of 3.74 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.22 out of 5 stars and 94.2% coverage in Troy.
At a national level, based on 3108 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Troy Internet Providers
The table below shows average customer ratings from customers in Troy, New York, and customers throughout the country.
| ISP / Tech Type | Troy Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (140) | (816) | View Plans | ||
| Massivemesh | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum |  (1) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Hudson Valley Wireless | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Troy
Based on data reported by Troy ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Troy. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Troy Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (140) | (816) | View Plans | ||
| Massivemesh | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Hudson Valley Wireless | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Troy?
Of the providers in Troy, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Troy where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.11 out of 5.
The table below shows how customers in Troy, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Troy
| ISP / Tech Type | Troy Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (140) | (816) | View Plans | ||
| Massivemesh | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Hudson Valley Wireless | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
A Troy, NY Customer
Verizon Fixed Wireless
May 21, 2024 I used to use spectrum but i needed to switch and signed up with verizon. Since they are reliable for phone service i assumed they were reliable. This is true. The speeds are well into the 300mbps for a fraction of what others cost.
A Troy, NY Customer
Spectrum Cable
February 06, 2023 ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 Rate your provider
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Which ISP Should You Choose in Troy?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Troy is Verizon.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Troy is Verizon.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Troy, available to 95.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.