5 Best Internet Providers in Troy, NY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Troy, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Troy ratings may vary and are shown below.

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Who is the Best Internet Provider in Troy, NY?

Verizon is the best internet provider in Troy based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Troy, making it a solid recommendation among providers with reviews. Verizon is an option for 72.89% of the city.

The chart and table below show average customer ratings from customers in Troy, New York, and customers throughout the country.

Top Rated Internet Providers in Troy

Local, State, and National Ratings for all Troy Internet Providers

Based on 371 reviews from New York internet customers, Verizon is the best internet service provider for Troy residents. Verizon was rated at an average of 3.76 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in New York, with 2.00 out of 5 stars and 95.8% coverage in Troy.

At a national level, based on 2775 national reviews for any of the providers listed above, Massivemesh is rated higher than any other provider, with a rating of 5.00 out of 5.

Who is the Fastest Internet Provider in Troy?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and Fidium Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Troy

	ISP / Tech Type	Max Advertised Speed
	Massivemesh	1,000 Mbps
	Spectrum	1,000 Mbps
	Verizon	940 Mbps
	Hudson Valley Wireless	200 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Troy

Based on data reported by Troy ISPs to the FCC, the fastest speeds in the city are available through Spectrum and Fidium Fiber. These internet providers offer speeds up to 1,000 Mbps in Troy. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Troy?

New York customers rate Verizon as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Verizon received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Troy customers with an average price rating of 2.00 out of 5.

The chart and graph below show how customers in Troy, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Troy

Troy Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Troy below, including the metrics used and how Troy compares to the rest of New York and nation.

Troy ISP Report Card: D+

	Metric (hover for details)	Troy	New York	USA
	Fiber Availability Percent The percentage of households in Troy that have a Fiber internet connection available to their home.	2.61%	83.33%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,000 Mbps	4,072 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Troy.	3.7	4.9	6.8

 

Troy Digital Connectivity Index: 64 / 100

	Metric (hover for details)	Troy	New York	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.2	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	13%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	94%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	80%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	83%	77%	76%

Troy ISP Report Card & Digital Connectivity Index

The ISP Report Card in Troy is D+, which is much better than other cities. The local demand for broadband internet connectivity in Troy is high with a score of 64 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Troy have done a good job meeting the needs of its residents.

The Troy ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Troy households have an internet connection despite having 95.87% availability. 80% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 83% subscribe to it. A very large amount of Troy residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Troy?

How Much Speed does a Troy Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Troy is 2.2, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Troy's average household income is $74,632 which is lower than the New York average of $98,794 and about average for the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Troy also has 21% of its population enrolled in school between the 6th grade and college level, this is higher than the New York average of 16%. Additionally, 13% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Troy has a high need for internet connectivity and speeds.

Compared to the rest of the country, Troy households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 84% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Troy?

Which Cable Internet Providers are Available in Troy?

Which DSL Internet Providers are Available in Troy?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Troy, NY.

Which Fixed Wireless and LTE Internet Providers are Available in Troy?

Which ISP Should You Choose in Troy?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Troy is Verizon.
• The fastest internet provider should be Spectrum and Fidium Fiber. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Troy is Verizon.
• Viasat, Spectrum, and HughesNet has the broadest coverage in Troy, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Troy compare to other cities with a similar population?

To see how Troy stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Troy's D+ ISP Report Card and 64 / 100 Digital Connectivity Index.