8 Best Internet Providers in Uptown, Chicago, IL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Uptown, Chicago, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Uptown ratings may vary and are shown below.

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Who is the Best Internet Provider in Uptown, Chicago, IL?

Astound Broadband is the best internet provider in Uptown based on Chicago customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Astound Broadband had the best reviews at the local, state, and national levels versus all available providers in Uptown, making it a solid recommendation among providers with reviews. Astound Broadband is an option for 99.97% of the neighborhood.

The chart and table below show average customer ratings from customers in Uptown, Illinois, and customers throughout the country.

Top Rated Internet Providers in Uptown

Local, State, and National Ratings for all Uptown Internet Providers

Based on 306 reviews from Chicago internet customers, Astound Broadband is the best internet service provider for Uptown residents. Astound Broadband was rated at an average of 3.61 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Chicago, with 2.33 out of 5 stars and 100.0% coverage in Uptown.

At a national level, based on 4340 national reviews for any of the providers listed above, Zentro Internet is rated higher than any other provider, with a rating of 3.97 out of 5.

Who is the Fastest Internet Provider in Uptown?

Based on both FCC data and unbiased customer ratings in Uptown, the fastest internet in the neighborhood comes from XFINITY from Comcast.

Data Reported to FCC by ISPs: Average Maximum Available in Uptown

	ISP / Tech Type	Max Advertised Speed
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Astound Broadband	1,500 Mbps
	Google Fiber	1,000 Mbps
	Zentro Internet	1,000 Mbps
	Verizon	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Uptown

Based on data reported by Uptown ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 5,000 Mbps in Uptown. Therefore, the average customer can get up to 1,598 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Uptown?

Chicago customers rate Astound Broadband as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Astound Broadband received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Uptown customers with an average price rating of 2.33 out of 5.

The chart and graph below show how customers in Uptown, Chicago, and the United States rated the affordability of their internet service.

Rated Affordability in Uptown

Uptown Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Uptown below, including the metrics used and how Uptown compares to the rest of Chicago and nation.

Uptown ISP Report Card: B

	Metric (hover for details)	Uptown	Illinois	USA
	Fiber Availability Percent The percentage of households in Uptown that have a Fiber internet connection available to their home.	24.18%	36.25%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,119 Mbps	2,718 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Uptown.	8.6	7.3	6.8

 

Uptown Digital Connectivity Index: 65 / 100

	Metric (hover for details)	Uptown	Illinois	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	1.7	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	29%	15%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	97%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	81%	78%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	81%	78%	76%

Uptown ISP Report Card & Digital Connectivity Index

The ISP Report Card in Uptown is B, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Uptown is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Uptown have done a good job meeting the needs of its residents.

The Uptown ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Uptown households have an internet connection despite having 99.97% availability. 81% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 81% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Uptown residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Uptown?

How Much Speed does a Uptown Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Uptown is 1.7, which is smaller than the Chicago average of 2.7 and smaller than the national average of 2.7. Uptown's average household income is $78,992 which is about average for the Chicago average of $100,111 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Uptown also has 10% of its population enrolled in school between the 6th grade and college level, this is lower than the Chicago average of 16%. Additionally, 29% of residents work from home, which is higher than the 15% of residents in Chicago who work from home. This and other factors you can see above show us that the community of Uptown has a high need for internet connectivity and speeds.

Compared to the rest of the country, Uptown households are more technology-engaged. 97% of households have some sort of computing device, 88% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Uptown?

Which Cable Internet Providers are Available in Uptown?

Which DSL Internet Providers are Available in Uptown?

Which Fixed Wireless and LTE Internet Providers are Available in Uptown?

Which ISP Should You Choose in Uptown?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Uptown is Astound Broadband.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Uptown is Astound Broadband.
• Astound Broadband, EarthLink, HughesNet, Viasat, XFINITY from Comcast, and AT&T has the broadest coverage in Uptown, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Uptown compare to other cities with a similar population?

To see how Uptown stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Uptown's B ISP Report Card and 65 / 100 Digital Connectivity Index.