6 Best Internet Providers in Urban, KY
Find internet availability by address in Urban, KY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Urban ISP Report Card | Business Internet in Urban
| Urban ISP Report Card | C- | |
| Download Speed for Most Households | 1,234 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Urban Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Urban has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Urban.
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Urban has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Urban.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Windstream
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Cable
Peoples Telecommunications
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Urban, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Urban ratings may vary and are shown below.
Who is the Best Internet Provider in Urban, KY?
T-Mobile Home Internet is the best internet provider in Urban based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Urban, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 69.66% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Urban, Kentucky, and customers throughout the country.
Top Rated Internet Providers in Urban
Local, State, and National Ratings for all Urban Internet Providers
| ISP / Tech Type | Urban Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| EarthLink | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| Windstream | (0) | (17) | (87) | View Plans | ||
| AT&T | (0) | (17) | (924) | View Plans | ||
| Spectrum | (0) | (69) | (1738) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| Peoples Telecommunications | (0) | (0) | (1) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Based on 110 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Urban residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Kentucky, with 4.00 out of 5 stars and 10.9% coverage in Urban.
At a national level, based on 3075 national reviews for any of the providers listed above, Peoples Telecommunications is rated higher than any other provider, with a rating of 4.00 out of 5.
Which Providers are Available at my Home in Urban?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Urban?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and Peoples Telecommunications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Urban
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Windstream | 2,000 Mbps | ||
| Peoples Telecommunications | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Viasat | 100 Mbps | ||
| AT&T | 25 Mbps | ||
| EarthLink | 25 Mbps | ||
| T-Mobile Home Internet | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Urban
| ISP / Tech Type | Urban Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| AT&T | (0) | (17) | (924) | View Plans | ||
| Windstream | (0) | (17) | (87) | View Plans | ||
| Spectrum | (0) | (69) | (1738) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Peoples Telecommunications | (0) | (0) | (1) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Based on data reported by Urban ISPs to the FCC, the fastest speeds in the city are available through Spectrum and Peoples Telecommunications. These internet providers offer speeds up to 2,000 Mbps in Urban. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Urban?
Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Urban customers with an average price rating of 3.35 out of 5.
The chart and graph below show how customers in Urban, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Urban
| ISP / Tech Type | Urban Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| AT&T | (0) | (17) | (924) | View Plans | ||
| Spectrum | (0) | (69) | (1738) | View Plans | ||
| Windstream | (0) | (17) | (87) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Peoples Telecommunications | (0) | (0) | (1) | View Plans |
Urban Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Urban below, including the metrics used and how Urban compares to the rest of Kentucky and nation.
| Metric
(hover for details)
|
Urban | Kentucky | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Urban that have a Fiber internet connection available to their home. | 28.84% | 76.05% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,234 Mbps | 2,544 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Urban. | 3.3 | 6.1 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.8 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 82% | 93% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 84% | 88% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 77% | 70% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 77% | 71% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Urban ISP Report Card & Digital Connectivity Index
The ISP Report Card in Urban is C-, which is better than other cities. The local demand for broadband internet connectivity in Urban is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Urban have done a average job meeting the needs of its residents.
The Urban ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
84% of Urban households have an internet connection despite having 100.00% availability. 77% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 77% of households have a broadband connection such as fiber, cable or DSL available to their home, 77% subscribe to it. A large amount of Urban residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Urban?
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 39 / 100
- ISP Report Card: D
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B
- Digital Connectivity Index: 64 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 59 / 100
How Much Speed does a Urban Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Urban is 2.8, which is larger than the Kentucky average of 2.5 and larger than the national average of 2.7. Urban's average household income is $56,439 which is about average for the Kentucky average of $69,860 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Urban also has 3% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 6% of residents work from home, which is lower than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Urban has a high need for internet connectivity and speeds.
Compared to the rest of the country, Urban households are much more technology-disengaged. 82% of households have some sort of computing device, 44% have desktops or laptops in the home, and 82% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Urban?
Windstream Fiber in Urban, KY
Windstream offers Fiber service to 28.8% of Urban homes. Across the city, Windstream Fiber has speeds up to 2,000 Mbps
Peoples Telecommunications Fiber in Urban, KY
Peoples Telecommunications offers Fiber service to 27.0% of Urban homes. Across the city, Peoples Telecommunications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Urban?
Spectrum Cable in Urban, KY
Spectrum offers Cable service to 93.3% of Urban homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Urban?
Windstream DSL in Urban, KY
Windstream offers DSL service to 94.4% of Urban homes. Across the city, Windstream DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 52, with an average of 19 Mbps throughout the city. Windstream DSL is rated lower than other types of internet service available in Urban from Windstream in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Urban?
T-Mobile Home Internet Fixed Wireless in Urban, KY
T-Mobile Home Internet offers Fixed Wireless service to 69.7% of Urban homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
EarthLink Fixed Wireless in Urban, KY
EarthLink offers Fixed Wireless service to 10.9% of Urban homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Urban, KY
AT&T offers Fixed Wireless service to 10.9% of Urban homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Urban?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Urban is T-Mobile Home Internet.
- The fastest internet provider should be Spectrum and Peoples Telecommunications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Urban is T-Mobile Home Internet.
- Windstream, Viasat, and HughesNet has the broadest coverage in Urban, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Urban compare to other cities with a similar population?
To see how Urban stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Urban's C- ISP Report Card and 54 / 100 Digital Connectivity Index.
- ISP Report Card: C
- Digital Connectivity Index: 45 / 100
- ISP Report Card: F
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 27 / 100
- ISP Report Card: F
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C
- Digital Connectivity Index: 22 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: F
- Digital Connectivity Index: 47 / 100
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