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7 Best Internet Providers in Victoria, VA

Find internet availability by address in Victoria, VA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Victoria ISP Report Card | Business Internet in Victoria

Victoria ISP Report at a Glance
ISP grade Victoria ISP Report Card B-
Average speed Download Speed for Most Households 1,444 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Victoria Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Victoria has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Victoria.

Victoria overview

▼

Victoria has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Victoria.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Brightspeed

Brightspeed logo

Availability:

97.9%

Customer Rating:

3.1 of 5 stars

(75)

View Plans

1-888-787-8580 Price: $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Fiber

47.1%

2,000 Mbps

2,000 Mbps

Fiber: 3.8 of 5 stars

(31)

DSL

70.0%

44 Mbps

100 Mbps

DSL: 2.6 of 5 stars

(43)

Fixed Wireless

3.6%

10 Mbps

10 Mbps

Wireless: 0.0 of 5 stars

(0)

Kinex Telecom

Kinex Telecom logo

Availability:

67.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Fiber

67.5%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

XFINITY

XFINITY logo

Availability:

49.8%

Customer Rating:

3.4 of 5 stars

(2322)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Cable

49.8%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(2029)

EarthLink

EarthLink logo

Availability:

53.1%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Fixed Wireless

53.1%

26 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Above are the top 4 providers in Victoria, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

92.5%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Fixed Wireless

92.5%

61 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

85.4%

Customer Rating:

3.8 of 5 stars

(784)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Fixed Wireless

85.4%

178 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(351)

AT&T

AT&T logo

Availability:

53.1%

Customer Rating:

3.6 of 5 stars

(1011)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Victoria.

Max Download Speed InfoCalculated from the maximum speeds available to most Victoria residents, weighted by block population.

Customer Rating

Fixed Wireless

53.1%

26 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Victoria residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Victoria ratings may vary and are shown below.

Who is the Best Internet Provider in Victoria, VA?

AT&T is the highest-rated internet provider in Victoria based on 180 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Victoria, Virginia, and customers throughout the country.

Top Rated Internet Providers in Victoria

AT&T4.403.64
T-Mobile Home Internet4.254.04
Verizon3.743.77
XFINITY3.533.35
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Victoria Internet Providers

ISP / Tech TypeVictoria OverallVirginia OverallNational OverallFor Service
AT&T (0) (5) (1011)View Plans
T-Mobile Home Internet (0) (8) (322)View Plans
Verizon (0) (81) (784)View Plans
XFINITY (0) (80) (2322)View Plans
HughesNet (0) (1) (24)View Plans
Brightspeed (0) (6) (75)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
Kinex Telecom (0) (0) (0)View Plans

Based on 180 reviews from Virginia internet customers, AT&T is the best internet service provider for Victoria residents. AT&T was rated at an average of 4.40 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 4.25 out of 5 stars and 92.5% coverage in Victoria.

At a national level, based on 4529 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Victoria?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Victoria, VA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Victoria?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Victoria

Max Advertised Speed in Victoria, VA

Brightspeed2,000 Mbps
XFINITY1,200 Mbps
Kinex Telecom1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Brightspeed2,000 Mbps
XFINITY from Comcast1,200 Mbps
Kinex Telecom1,000 Mbps
Verizon300 Mbps
EarthLink100 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Victoria

AT&T4.203.74
Verizon3.833.98
XFINITY3.783.77
T-Mobile Home Internet3.633.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeVictoria SpeedVirginia SpeedNational SpeedFor Service
AT&T (0) (5) (1011)View Plans
Verizon (0) (81) (784)View Plans
XFINITY (0) (80) (2322)View Plans
T-Mobile Home Internet (0) (8) (322)View Plans
HughesNet (0) (1) (24)View Plans
Viasat (0) (1) (12)View Plans
Brightspeed (0) (6) (75)View Plans
EarthLink (0) (0) (15)View Plans
Kinex Telecom (0) (0) (0)View Plans

Based on data reported by Victoria ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in Victoria. Therefore, the average customer can get up to 1,200 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Victoria?

Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.13 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Victoria customers with an average price rating of 3.80 out of 5.

The chart and graph below show how customers in Victoria, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Victoria

T-Mobile Home Internet4.134.09
AT&T3.803.46
Verizon3.403.45
Brightspeed3.333.43
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeVictoria AffordabilityVirginia AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (8) (322)View Plans
AT&T (0) (5) (1011)View Plans
Verizon (0) (81) (784)View Plans
Brightspeed (0) (6) (75)View Plans
XFINITY (0) (80) (2322)View Plans
HughesNet (0) (1) (24)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
Kinex Telecom (0) (0) (0)View Plans

Victoria Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Victoria below, including the metrics used and how Victoria compares to the rest of Virginia and nation.

Victoria ISP Report Card: B-
Metric

(hover for details)
Victoria Virginia USA
93.01% 79.01% 71.53%
1,444 Mbps 2,389 Mbps 3,583 Mbps
5.2 5.7 7.1

 

Victoria Digital Connectivity Index: 11 / 100
Metric

(hover for details)
Victoria Virginia USA
2.3 2.6 2.7
3% 18% 15%
80% 96% 96%
68% 92% 91%
39% 77% 76%
39% 78% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Victoria ISP Report Card & Digital Connectivity Index

The ISP Report Card in Victoria is B-, which is much worse than other cities. The local demand for broadband internet connectivity in Victoria is high with a score of 11 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Victoria have done a very poor job meeting the needs of its residents.

The Victoria ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

68% of Victoria households have an internet connection despite having 99.72% availability. 39% of households have fiber, cable, or DSL, 16% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 39% of households have a broadband connection such as fiber, cable or DSL available to their home, 39% subscribe to it. A very low number of Victoria residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Victoria?

Lunenburg, VA

  • ISP Report Card: D
  • Digital Connectivity Index: 3 / 100
Fort Mitchell, VA

  • ISP Report Card: C-
  • Digital Connectivity Index: 5 / 100
Kenbridge, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 23 / 100

Nottoway, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 16 / 100
Rehoboth, VA

  • ISP Report Card: D+
  • Digital Connectivity Index: 13 / 100
Green Bay, VA

  • ISP Report Card: D+
  • Digital Connectivity Index: 20 / 100

Meherrin, VA

  • ISP Report Card: C-
  • Digital Connectivity Index: 20 / 100
Dundas, VA

  • ISP Report Card: D-
  • Digital Connectivity Index: 11 / 100
Darvills, VA

  • ISP Report Card: C+
  • Digital Connectivity Index: 22 / 100

How Much Speed does a Victoria Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Victoria is 2.3, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Victoria’s average household income is $53,721 which is much lower than the Virginia average of $109,990 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Victoria also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 3% of residents work from home, which is lower than the 18% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Victoria has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Victoria households are much more technology-disengaged. 80% of households have some sort of computing device, 61% have desktops or laptops in the home, and 79% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Victoria?

Kinex Telecom Fiber in Victoria, VA

Kinex Telecom logo

Availability:

67.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Kinex Telecom offers Fiber service to 67.5% of Victoria homes. Across the city, Kinex Telecom Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Kinex Telecom Fiber. Kinex Telecom Fiber is rated other types of internet service available in Victoria from Kinex Telecom in terms of customer satisfaction.

Brightspeed Fiber in Victoria, VA

Brightspeed logo

Availability:

47.1%

Customer Rating:

3.8 of 5 stars

(31)

Avg. Download Speed

2,000 Mbps

Brightspeed offers Fiber service to 47.1% of Victoria homes. Across the city, Brightspeed Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Victoria from Brightspeed in terms of customer satisfaction.

Which Cable Internet Providers are Available in Victoria?

XFINITY Cable in Victoria, VA

XFINITY logo

Availability:

49.8%

Customer Rating:

3.3 of 5 stars

(2029)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Cable service to 49.8% of Victoria homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Victoria from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Victoria?

Brightspeed DSL in Victoria, VA

Brightspeed logo

Availability:

70.0%

Customer Rating:

2.6 of 5 stars

(43)

Avg. Download Speed

44 Mbps

Brightspeed offers DSL service to 70.0% of Victoria homes. Across the city, Brightspeed DSL has speeds up to 44 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.0 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Victoria from Brightspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Victoria?

T-Mobile Home Internet Fixed Wireless in Victoria, VA

T-Mobile Home Internet logo

Availability:

92.5%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

61 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 92.5% of Victoria homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 61 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Victoria from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Victoria, VA

Verizon logo

Availability:

85.4%

Customer Rating:

3.6 of 5 stars

(351)

Avg. Download Speed

178 Mbps

Verizon offers Fixed Wireless service to 85.4% of Victoria homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 178 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Victoria from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Victoria, VA

EarthLink logo

Availability:

53.1%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

26 Mbps

EarthLink offers Fixed Wireless service to 53.1% of Victoria homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.2 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Victoria from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Victoria, VA

AT&T logo

Availability:

53.1%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

26 Mbps

AT&T offers Fixed Wireless service to 53.1% of Victoria homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.2 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Victoria from AT&T in terms of customer satisfaction.

Brightspeed Fixed Wireless in Victoria, VA

Brightspeed logo

Availability:

3.6%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Brightspeed offers Fixed Wireless service to 3.6% of Victoria homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Brightspeed Fixed Wireless is rated other types of internet service available in Victoria from Brightspeed in terms of customer satisfaction.

Which ISP Should You Choose in Victoria?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Victoria is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Victoria is T-Mobile Home Internet.
  • Viasat, HughesNet, and Brightspeed has the broadest coverage in Victoria, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Victoria compare to other cities with a similar population?

To see how Victoria stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Victoria’s B- ISP Report Card and 11 / 100 Digital Connectivity Index.

Worden, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 67 / 100
Wingdale, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 74 / 100
Winneconne, WI

  • ISP Report Card: C-
  • Digital Connectivity Index: 54 / 100

Winner, SD

  • ISP Report Card: C+
  • Digital Connectivity Index: 57 / 100
Wolfeboro, NH

  • ISP Report Card: C
  • Digital Connectivity Index: 78 / 100
Willamina, OR

  • ISP Report Card: B-
  • Digital Connectivity Index: 53 / 100

Woodbourne, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 85 / 100
Woodbury Heights, NJ

  • ISP Report Card: B
  • Digital Connectivity Index: 79 / 100
Woodsfield, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 19 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Virginia

Customer Reviews

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ISPReports User

FiberLync Fiber

September 22, 2026
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ISPReports User

Brightspeed

August 24, 2026

Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)

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Sheena L.

Shentel Cable

May 06, 2026

Shentel seems to be a great internet provider. We very rarely have slow or no internet. We have had to get a new router, but they were quick to get us up and running again. We usually have over 100Mbps speeds. We are able to have the whole family gaming at once and no buffering. The pricing seems to be adequate, roughly $120/ month for wall to wall. We have a large house ( just over 3,000 sq. ft.) and we are able to have connections even in the attic! I am definitely satisfied with our company.

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Jane G.

XFINITY Cable

May 03, 2026

We have had Xfinity for over 20 years since we moved to our home and I've always been happy with it. During the pandemic, when we had 3 adults working from home and 2 students, we still had great download speed and conectivity. Xfinity seems to consistently upgrade their system and equipment, and we able to adust our service depending on our internet needs.

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Joe C

Optimum Cable

April 30, 2026

At my apartment, we have not had any problems with Optimum. They are the only provider that we are allowed to have, but the connection and internet speeds have been surprisingly good since we've been here. The one issue is that Optimum's customer service is terrible. One time we were on hold for like two hours and we just ended up giving up on our problem. When it does connect us to a representative, they are kind and helpful, but it seems like Optimum goes out of their way to make sure you don't speak to anyone.

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