13 Best Internet Providers in Walla Walla County, WA
Find internet availability by address in Walla Walla County, WA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Walla Walla County ISP Report Card | Business Internet in Walla Walla County
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Walla Walla County ISP Report Card | B+ |
 |
Download Speed for Most Households | 2,799 Mbps |
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Number of Internet Service Providers | 13 |
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Real Walla Walla County Customer Ratings | 3 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Walla Walla County has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Walla Walla County.
Walla Walla County overview
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Walla Walla County has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Walla Walla County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Centurylink
Connection
Customer Rating
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
Ziply
Connection
Customer Rating
Fiber
Fixed Wireless
PocketiNet
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Above are the top 4 providers in Walla Walla County, WA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Walla Walla County ratings may vary and are shown below.
Who is the Best Internet Provider in Walla Walla County, WA?
T-Mobile Home Internet is the highest-rated internet provider in Walla Walla County based on 88 Washington customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Walla Walla County, Washington, and customers throughout the country.
Top Rated Internet Providers in Walla Walla County
Local, State, and National Ratings for all Walla Walla County Internet Providers
| ISP / Tech Type | Walla Walla County Overall | Washington Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (13) | (322) | View Plans | ||
| Spectrum |  (2) | (9) | (1881) | View Plans | ||
| Quantum Fiber | (0) |  (3) | (50) | View Plans | ||
| AT&T | (0) | (1) | (1007) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Ziply | (0) | (31) | (67) | View Plans | ||
| Centurylink | (0) | (24) | (179) | View Plans | ||
| HughesNet | (0) |  (2) | (24) | View Plans | ||
| Columbia iConnect | (0) | (0) |  (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| 360 Communications | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans |
Based on 88 reviews from Washington internet customers, T-Mobile Home Internet is the best internet service provider for Walla Walla County residents. T-Mobile Home Internet was rated at an average of 3.92 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Washington, with 4.00 out of 5 stars and 84.2% coverage in Walla Walla County.
At a national level, based on 4305 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Walla Walla County?
a different provider.
Coverage map for each provider in Walla Walla County
- Ziply - fiber coverage map
- Spectrum - cable coverage map
- PocketiNet - fiber coverage map
- Columbia iConnect - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Columbia iConnect - fiber coverage map
- PocketiNet - fixed wireless coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- Quantum Fiber - fiber coverage map
- Centurylink - dsl coverage map
- 360 Communications - fixed wireless coverage map
- PocketiNet - dsl coverage map
- Ziply - fixed wireless coverage map
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Walla Walla County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Ziply should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Walla Walla County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Ziply | 6,000 Mbps | ||
| Quantum Fiber | 2,000 Mbps | ||
| PocketiNet | 2,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Centurylink | 1,000 Mbps | ||
| Columbia iConnect | 1,000 Mbps | ||
| Wi-Fiber | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| xyTel | 25 Mbps | ||
| 360 Communications (Washington) | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Walla Walla County
| ISP / Tech Type | Walla Walla County Speed | Washington Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (13) | (322) | View Plans | ||
| Spectrum | (2) | (9) | (1881) | View Plans | ||
| Quantum Fiber | (0) | (3) | (50) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Ziply | (0) | (31) | (67) | View Plans | ||
| AT&T | (0) | (1) | (1007) | View Plans | ||
| Centurylink | (0) | (24) | (179) | View Plans | ||
| HughesNet | (0) | (2) | (24) | View Plans | ||
| Columbia iConnect | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| 360 Communications | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans |
Based on data reported by Walla Walla County ISPs to the FCC, the fastest speeds in the county are available through Ziply. The company offers speeds up to 6,000 Mbps in Walla Walla County. Therefore, the average customer can get up to 5,735 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Walla Walla County?
Washington customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Walla Walla County customers with an average price rating of 2.00 out of 5.
The chart and graph below show how customers in Walla Walla County, Washington, and the United States rated the affordability of their internet service.
Rated Affordability in Walla Walla County
| ISP / Tech Type | Walla Walla County Affordability | Washington Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (13) | (322) | View Plans | ||
| Spectrum |  (2) | (9) | (1881) | View Plans | ||
| Quantum Fiber | (0) | (3) | (50) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Centurylink | (0) | (24) | (179) | View Plans | ||
| Ziply | (0) | (31) | (67) | View Plans | ||
| AT&T | (0) | (1) | (1007) | View Plans | ||
| HughesNet | (0) | (2) | (24) | View Plans | ||
| Columbia iConnect | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| 360 Communications | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans |
Walla Walla County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Walla Walla County below, including the metrics used and how Walla Walla County compares to the rest of Washington and nation.
| Metric
(hover for details)
|
Walla Walla County | Washington | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Walla Walla County that have a Fiber internet connection available to their home. | 66.39% | 53.55% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,799 Mbps | 2,784 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Walla Walla County. | 8.9 | 6.5 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 13% | 19% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 97% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 94% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 71% | 80% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 74% | 81% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Walla Walla County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Walla Walla County is B+, which is better than other counties. The local demand for broadband internet connectivity in Walla Walla County is high with a score of 60 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Walla Walla County have done a average job meeting the needs of its residents.
The Walla Walla County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Walla Walla County households have an internet connection despite having 96.44% availability. 71% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 71% of households have a broadband connection such as fiber, cable or DSL available to their home, 74% subscribe to it. A large amount of Walla Walla County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Walla Walla County?
- ISP Report Card: B-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: B
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 31 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B
- Digital Connectivity Index: 58 / 100
How Much Speed does a Walla Walla County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Walla Walla County is 2.6, which is smaller than the Washington average of 2.6 and smaller than the national average of 2.7. Walla Walla County’s average household income is $76,517 which is lower than the Washington average of $109,860 and about average for the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Walla Walla County also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the Washington average of 15%. Additionally, 13% of residents work from home, which is lower than the 19% of residents in Washington who work from home. This and other factors you can see above show us that the community of Walla Walla County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Walla Walla County households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 82% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Walla Walla County?
Ziply Fiber in Walla Walla County, WA
Availability:
34.2%
Customer Rating:
(56)
Avg. Download Speed
5,966 Mbps
Ziply offers Fiber service to 34.2% of Walla Walla County homes. Across the county, Ziply Fiber has speeds up to 5,966 Mbps, with speeds from 1,000 Mpbs up to 6,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Ziply Fiber. Ziply Fiber is rated about the same as other types of internet service available in Walla Walla County from Ziply in terms of customer satisfaction.
PocketiNet Fiber in Walla Walla County, WA
Availability:
24.3%
Customer Rating:
(0)
Avg. Download Speed
1,346 Mbps
PocketiNet offers Fiber service to 24.3% of Walla Walla County homes. Across the county, PocketiNet Fiber has speeds up to 1,346 Mbps, with speeds from 300 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for PocketiNet Fiber.
Columbia iConnect Fiber in Walla Walla County, WA
Availability:
14.6%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Columbia iConnect offers Fiber service to 14.6% of Walla Walla County homes. Across the county, Columbia iConnect Fiber has speeds up to 1,000 Mbps
Spectrum Fiber in Walla Walla County, WA
Availability:
9.7%
Customer Rating:
(199)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 9.7% of Walla Walla County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Quantum Fiber in Walla Walla County, WA
Availability:
1.5%
Customer Rating:
(50)
Avg. Download Speed
1,960 Mbps
Quantum Fiber offers Fiber service to 1.5% of Walla Walla County homes. Across the county, Quantum Fiber is the only type of service available from the company, with speeds up to 1,960 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 940 and as high as 1,000, with an average of 998 Mbps throughout the county.
Which Cable Internet Providers are Available in Walla Walla County?
Spectrum Cable in Walla Walla County, WA
Availability:
83.4%
Customer Rating:
(1681)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 83.4% of Walla Walla County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Walla Walla County?
Centurylink DSL in Walla Walla County, WA
Availability:
89.6%
Customer Rating:
(118)
Avg. Download Speed
22 Mbps
Centurylink offers DSL service to 89.6% of Walla Walla County homes. Across the county, Centurylink DSL is the only type of service available from the company, with speeds up to 22 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 40, with an average of 2.2 Mbps throughout the county.
PocketiNet DSL in Walla Walla County, WA
Availability:
7.4%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
PocketiNet offers DSL service to 7.4% of Walla Walla County homes. Across the county, PocketiNet DSL has speeds up to 25 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 3.0 Mbps throughout the county.
Which Fixed Wireless and LTE Internet Providers are Available in Walla Walla County?
T-Mobile Home Internet Fixed Wireless in Walla Walla County, WA
Availability:
93.4%
Customer Rating:
(322)
Avg. Download Speed
68 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.4% of Walla Walla County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the county.
PocketiNet Fixed Wireless in Walla Walla County, WA
Availability:
91.9%
Customer Rating:
(0)
Avg. Download Speed
128 Mbps
PocketiNet offers Fixed Wireless service to 91.9% of Walla Walla County homes. Across the county, PocketiNet Fixed Wireless has speeds up to 128 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 500, with an average of 35 Mbps throughout the county.
Columbia iConnect Fixed Wireless in Walla Walla County, WA
Availability:
90.2%
Customer Rating:
(1)
Avg. Download Speed
218 Mbps
Columbia iConnect offers Fixed Wireless service to 90.2% of Walla Walla County homes. Across the county, Columbia iConnect Fixed Wireless has speeds up to 218 Mbps, with speeds from 10 Mpbs up to 930 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 930, with an average of 152 Mbps throughout the county.
EarthLink Fixed Wireless in Walla Walla County, WA
Availability:
84.2%
Customer Rating:
(4)
Avg. Download Speed
51 Mbps
EarthLink offers Fixed Wireless service to 84.2% of Walla Walla County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.0 Mbps throughout the county.
AT&T Fixed Wireless in Walla Walla County, WA
Availability:
84.2%
Customer Rating:
(196)
Avg. Download Speed
51 Mbps
AT&T offers Fixed Wireless service to 84.2% of Walla Walla County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.0 Mbps throughout the county.
Verizon Fixed Wireless in Walla Walla County, WA
Availability:
73.6%
Customer Rating:
(350)
Avg. Download Speed
250 Mbps
Verizon offers Fixed Wireless service to 73.6% of Walla Walla County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the county.
360 Communications Fixed Wireless in Walla Walla County, WA
Availability:
62.0%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
360 Communications (Washington) offers Fixed Wireless service to 62.0% of Walla Walla County homes. Across the county, 360 Communications Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Wi-Fiber Fixed Wireless in Walla Walla County, WA
Availability:
6.0%
Customer Rating:
(0)
Avg. Download Speed
346 Mbps
Wi-Fiber offers Fixed Wireless service to 6.0% of Walla Walla County homes. Across the county, Wi-Fiber Fixed Wireless is the only type of service available from the company, with speeds up to 346 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 231, with an average of 187 Mbps throughout the county.
xyTel Fixed Wireless in Walla Walla County, WA
Availability:
5.9%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
xyTel offers Fixed Wireless service to 5.9% of Walla Walla County homes. Across the county, xyTel Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Ziply Fixed Wireless in Walla Walla County, WA
Availability:
1.4%
Customer Rating:
(1)
Avg. Download Speed
10 Mbps
Ziply offers Fixed Wireless service to 1.4% of Walla Walla County homes. Across the county, Ziply Fixed Wireless has speeds up to 10 Mbps
Which ISP Should You Choose in Walla Walla County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Walla Walla County is T-Mobile Home Internet.
- The fastest internet provider should be Ziply. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Walla Walla County is T-Mobile Home Internet.
- HughesNet, T-Mobile Home Internet, and Viasat has the broadest coverage in Walla Walla County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Walla Walla County compare to other cities with a similar population?
To see how Walla Walla County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Walla Walla County’s B+ ISP Report Card and 60 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: C
- Digital Connectivity Index: 42 / 100
- ISP Report Card: B
- Digital Connectivity Index: 49 / 100
- ISP Report Card: A
- Digital Connectivity Index: 50 / 100
- ISP Report Card: C
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 35 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Walla Walla County
Customer Reviews
A Walla Walla, WA Customer
Spectrum Cable
November 23, 2023 More
TW
Spectrum Cable
June 03, 2023 I have two main issues with Charter. The first is how aggressively they market their other services. I've had to tell them repeatedly that I'm not interested in Cable, I'm not interested in a landline, I'm certainly not interested in having my cellphone service through them etc. The second issue is the services reliability. It's not uncommon to have weird slowdowns in the service or even service outages.
More
A Walla Walla, WA Customer
T-Mobile Home Internet Fixed Wireless
January 16, 2023 More
ISPReports User
HughesNet Satellite
August 05, 2026 ### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.
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andy o
Ziply Fiber
May 03, 2026 The service seems to be lacking in speed, which is a problem. Overall, it seems generally reliable. The only alternative is Comcast so Ziply is the lesser of two evils, I guess lol
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