Best Internet Providers in Washington Heights, Chicago, IL
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Washington Heights, Chicago, IL
Washington Heights has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Washington Heights.
Ranks compare Washington Heights with the 135 neighborhoods in Chicago.
The Best Internet in Washington Heights, Chicago, IL at a Glance
Washington Heights Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
Astound Broadband
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Washington Heights ratings may vary and are shown below.
Who is the Best Internet Provider in Washington Heights, Chicago, IL?
XFINITY from Comcast is the highest-rated internet provider in Washington Heights based on 309 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get XFINITY from Comcast
or call 1-877-244-3013
Which Providers are Available at my Home in Washington Heights?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Washington Heights, Chicago
- Astound Broadband - cable coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
How Washington Heights Compares to the Rest of Chicago
Washington Heights's report card score is tied 80th of 135 and its connectivity index is tied 65th of 135.
| Measure | Washington Heights | Rank among neighborhoods in Chicago | Chicago | Cook County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 4.1% | 105th of 135 | 40.1% | 39.1% | 71.5% | North Mayfair and Wicker Park (100.0%) |
| Average top speed | 1,531 Mbps | 123rd of 135 | 2,907 Mbps | 2,635 Mbps | 3,486 Mbps | Schorsch (4,365 Mbps) |
| Providers at a typical address | 7.7 | Tied 48th of 135 | 7.5 | 7.4 | 7.1 | Bricktown and Near South Side (9.5) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.7 | Tied 42nd of 135 | 2.7 | 2.6 | 2.7 | Garfield Manor (3.6) |
| Workers who work from home | 16% | Tied 60th of 135 | 17% | 18% | 15% | Andersonville (42%) |
| Homes with a computer, tablet or phone | 93% | Tied 87th of 135 | 96% | 95% | 96% | Gold Coast and Greektown (100%) |
| Homes with internet | 89% | Tied 67th of 135 | 92% | 91% | 91% | Andersonville and Bricktown and 3 more (97%) |
| Homes on fiber, cable or DSL | 70% | Tied 75th of 135 | 78% | 76% | 76% | Ravenswood Gardens (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 75% | Tied 77th of 135 | 83% | 80% | 81% | Greektown and Loop and 2 more (97%) |
| Median household income | $67,283 | 84th of 135 | $102,722 | $94,315 | $93,246 | Wicker Park ($187,651) |
| Residents in school (6th grade to college) | 17% | Tied 34th of 135 | 16% | 16% | 16% | Hyde Park (37%) |
Fiber reaches 4.1% of homes in Washington Heights, against 40.1% across Chicago and 39.1% across Cook County. Households in Washington Heights are the same size as the US average (2.7 people against 2.7); 16% of workers work from home (US 15%); and the median household income is $67,283 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Washington Heights
Which Fiber Internet Providers are Available in Washington Heights?
EarthLink Fiber in Washington Heights, Chicago, IL
Availability:
4.1%
Customer Rating:
(6)
Avg. Download Speed
1,000 Mbps
EarthLink offers Fiber service to 4.1% of Washington Heights homes. Across the neighborhood, EarthLink Fiber has speeds up to 1,000 Mbps
AT&T Fiber in Washington Heights, Chicago, IL
Availability:
4.1%
Customer Rating:
(542)
Avg. Download Speed
1,000 Mbps
AT&T offers Fiber service to 4.1% of Washington Heights homes. Across the neighborhood, AT&T Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Washington Heights?
T-Mobile Home Internet Fixed Wireless in Washington Heights, Chicago, IL
Availability:
99.7%
Customer Rating:
(342)
Avg. Download Speed
63 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Washington Heights homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Washington Heights, Chicago, IL
Availability:
93.5%
Customer Rating:
(4)
Avg. Download Speed
48 Mbps
EarthLink offers Fixed Wireless service to 93.5% of Washington Heights homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.3 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Washington Heights, Chicago, IL
Availability:
93.5%
Customer Rating:
(205)
Avg. Download Speed
48 Mbps
AT&T offers Fixed Wireless service to 93.5% of Washington Heights homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.3 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Washington Heights, Chicago, IL
Availability:
84.8%
Customer Rating:
(362)
Avg. Download Speed
250 Mbps
Verizon offers Fixed Wireless service to 84.8% of Washington Heights homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Washington Heights?
XFINITY Cable in Washington Heights, Chicago, IL
Availability:
99.8%
Customer Rating:
(2077)
Avg. Download Speed
1,249 Mbps
XFINITY from Comcast offers Cable service to 99.8% of Washington Heights homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,249 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 48 Mbps throughout the neighborhood.
Astound Broadband Cable in Washington Heights, Chicago, IL
Availability:
99.8%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 99.8% of Washington Heights homes. Across the neighborhood, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Washington Heights?
EarthLink DSL in Washington Heights, Chicago, IL
Availability:
94.6%
Customer Rating:
(5)
Avg. Download Speed
74 Mbps
EarthLink offers DSL service to 94.6% of Washington Heights homes. Across the neighborhood, EarthLink DSL has speeds up to 74 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Washington Heights from EarthLink in terms of customer satisfaction.
AT&T DSL in Washington Heights, Chicago, IL
Availability:
94.6%
Customer Rating:
(304)
Avg. Download Speed
74 Mbps
AT&T offers DSL service to 94.6% of Washington Heights homes. Across the neighborhood, AT&T DSL has speeds up to 74 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Washington Heights from AT&T in terms of customer satisfaction.
How Washington Heights Compares to Its Neighbors
The 10 neighborhoods nearest to Washington Heights that have their own pages are all within 3 miles. Among them, Chatham has the most homes with fiber (38.6%) and Pullman the fewest (0.0%); Washington Heights has 4.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Washington Heights (this page) | 23,483 | 4.1% | 1,531 Mbps | 7.7 | C+ | 61/100 |
| Roseland | 36,438 | 0.2% | 1,570 Mbps | 7.5 | C+ | 45/100 |
| Morgan Park | 20,956 | 2.1% | 1,593 Mbps | 7.7 | C+ | 56/100 |
| Beverly | 20,032 | 6.7% | 1,590 Mbps | 7.2 | C+ | 82/100 |
| Chatham | 19,252 | 38.6% | 2,063 Mbps | 7.2 | B- | 47/100 |
| Auburn Gresham | 18,291 | 29.1% | 2,283 Mbps | 7.8 | B- | 46/100 |
| South Englewood | 13,732 | 5.6% | 1,753 Mbps | 6.9 | C+ | 41/100 |
| Brainerd | 8,054 | 8.8% | 1,609 Mbps | 7.6 | C+ | 43/100 |
| Pullman | 6,844 | 0.0% | 1,485 Mbps | 7.4 | C | 51/100 |
| Chester Highlands | 6,417 | 25.7% | 2,120 Mbps | 7.8 | B- | 42/100 |
| Auburn Park | 5,014 | 12.4% | 1,499 Mbps | 6.9 | C+ | 34/100 |
Who is the Fastest Internet Provider in Washington Heights?
Based on both FCC data and unbiased customer ratings, the fastest internet in the neighborhood comes from Astound Broadband.
Data Reported to FCC by ISPs: Average Maximum Available in Washington Heights
| XFINITY from Comcast | 2,000 |
|---|---|
| Astound Broadband | 1,500 |
| AT&T | 1,000 |
| EarthLink | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Washington Heights. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Washington Heights Internet Providers
Based on 309 reviews from Illinois internet customers, XFINITY from Comcast is the best internet service provider for Washington Heights residents. XFINITY from Comcast was rated at an average of 3.19 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Illinois, with 3.94 out of 5 stars and 99.7% coverage in Washington Heights.
At a national level, based on 4725 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Washington Heights Internet Providers
The table below shows average customer ratings from customers in Washington Heights, Illinois, and customers throughout the country.
| ISP / Tech Type | Washington Heights Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Astound Broadband | (1) | (21) | (122) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| AT&T |  (2) | (51) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Washington Heights
Based on data reported by Washington Heights ISPs to the FCC, the fastest speeds in the neighborhood are available through Astound Broadband. The company offers speeds up to 1,500 Mbps in Washington Heights. Therefore, the average customer can get up to 1,500 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Astound Broadband. This indicates Astound Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Washington Heights Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Astound Broadband |  (1) | (21) | (122) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| AT&T | (2) | (51) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Washington Heights?
Of the providers in Washington Heights, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Washington Heights where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.78 out of 5 for price, which is similar to the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Washington Heights, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Washington Heights
| ISP / Tech Type | Washington Heights Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Astound Broadband | (1) | (21) | (122) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| AT&T | (2) | (51) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Sean M.
AT&T Fixed Wireless
August 22, 2025 Incredibly slow`
An Illinois Customer
XFINITY Cable
July 08, 2025 I am pretty satisfied with my provider. I don’t like that whenever there is an issue, it seems always to default to sending a tech out, nor that they can see an issue without my calling. I also don’t like that every time I call it’s so difficult to deal with the issue without being upsold. Last week, I was trying to deal with a problem and the chat agent was working with another department to resolve it, but the entire time was also asking me to upgrade because “you are very valued customer.†I pay enough that I would just like to talk about what I would like to talk about.
An Illinois Customer
AT&T Fixed Wireless
September 25, 2023 An Illinois Customer
Astound Broadband Cable
May 17, 2023 ISPReports User
Pavlov Media Fiber
November 13, 2026 Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Washington Heights?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Washington Heights is XFINITY.
- The fastest internet provider should be Astound Broadband. Considering speed for the money and reliability in speeds, Astound Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Washington Heights is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Washington Heights, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.