7 Best Internet Providers in Washington Heights, Manhattan, NY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Washington Heights, Manhattan, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Washington Heights ratings may vary and are shown below.

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3. Washington Heights, Manhattan, NY Internet Service Providers

Who is the Best Internet Provider in Washington Heights, Manhattan, NY?

The chart and table below show average customer ratings from customers in Washington Heights, New York, and customers throughout the country.

Top Rated Internet Providers in Washington Heights

Local, State, and National Ratings for all Washington Heights Internet Providers

Based on 346 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Washington Heights residents. T-Mobile Home Internet was rated at an average of 4.18 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.75 out of 5 stars and 98.3% coverage in Washington Heights.

At a national level, based on 3143 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.21 out of 5.

Who is the Fastest Internet Provider in Washington Heights?

Data Reported to FCC by ISPs: Average Maximum Available in Washington Heights

	ISP / Tech Type	Max Advertised Speed
	EarthLink	2,300 Mbps
	Verizon	2,300 Mbps
	Astound Broadband	1,500 Mbps
	Andrena	1,000 Mbps
	Spectrum	1,000 Mbps
	Starry	800 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Washington Heights

Based on data reported by Washington Heights ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink. The company offers speeds up to 2,300 Mbps in Washington Heights. Therefore, the average customer can get up to 2,144 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Washington Heights?

New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.06 out of 5, which is higher than the average across all internet providers in the country. Starry is rated in second place for affordability by the company’s Washington Heights customers with an average price rating of 4.67 out of 5.

The chart and graph below show how customers in Washington Heights, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Washington Heights

Washington Heights Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Washington Heights below, including the metrics used and how Washington Heights compares to the rest of Manhattan and nation.

Washington Heights ISP Report Card: B

	Metric (hover for details)	Washington Heights	New York	USA
	Fiber Availability Percent The percentage of households in Washington Heights that have a Fiber internet connection available to their home.	95.59%	94.97%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,092 Mbps	2,137 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Washington Heights.	6.3	7.0	7.1

 

Washington Heights Digital Connectivity Index: 64 / 100

	Metric (hover for details)	Washington Heights	New York	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.7	2.1	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	17%	25%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	94%	96%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	92%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	71%	81%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	72%	83%	77%

Washington Heights ISP Report Card & Digital Connectivity Index

The ISP Report Card in Washington Heights is B, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Washington Heights is high with a score of 64 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Washington Heights have done a good job meeting the needs of its residents.

The Washington Heights ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Washington Heights households have an internet connection despite having 98.79% availability. 71% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 71% of households have a broadband connection such as fiber, cable or DSL available to their home, 72% subscribe to it. A moderate amount of Washington Heights residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Washington Heights?

How Much Speed does a Washington Heights Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Washington Heights is 2.7, which is larger than the Manhattan average of 2.1 and larger than the national average of 2.7. Washington Heights’s average household income is $70,812 which is much lower than the Manhattan average of $126,800 and about average for the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Washington Heights also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Manhattan average of 15%. Additionally, 17% of residents work from home, which is lower than the 25% of residents in Manhattan who work from home. This and other factors you can see above show us that the community of Washington Heights has a high need for internet connectivity and speeds.

Compared to the rest of the country, Washington Heights households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 76% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Washington Heights?

Which Cable Internet Providers are Available in Washington Heights?

Which DSL Internet Providers are Available in Washington Heights?

Which Fixed Wireless and LTE Internet Providers are Available in Washington Heights?

Which ISP Should You Choose in Washington Heights?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Washington Heights is T-Mobile Home Internet.
• The fastest internet provider should be EarthLink. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Washington Heights is T-Mobile Home Internet.
• Spectrum, Viasat, and HughesNet has the broadest coverage in Washington Heights, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Washington Heights compare to other cities with a similar population?

To see how Washington Heights stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Washington Heights’s B ISP Report Card and 64 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in New York