11 Best Internet Providers in West Frankfort, IL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in West Frankfort, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Frankfort ratings may vary and are shown below.

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Who is the Best Internet Provider in West Frankfort, IL?

Mediacom is the best internet provider in West Frankfort based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Mediacom had the best reviews at the local, state, and national levels versus all available providers in West Frankfort, making it a solid recommendation among providers with reviews. Mediacom is an option for 76.92% of the city.

The chart and table below show average customer ratings from customers in West Frankfort, Illinois, and customers throughout the country.

Top Rated Internet Providers in West Frankfort

Local, State, and National Ratings for all West Frankfort Internet Providers

Based on 100 reviews from Illinois internet customers, Mediacom is the best internet service provider for West Frankfort residents. Mediacom was rated at an average of 3.24 out of 5 in our report for overall customer satisfaction. Sparklight wins for second-place in Illinois, with 4.00 out of 5 stars and 98.7% coverage in West Frankfort.

At a national level, based on 2276 national reviews for any of the providers listed above, ProTek Communications is rated higher than any other provider, with a rating of 3.00 out of 5.

Who is the Fastest Internet Provider in West Frankfort?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Sparklight. On the other hand, based on data provided by the internet providers to the FCC, ProTek Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in West Frankfort

	ISP / Tech Type	Max Advertised Speed
	ProTek Communications	10,000 Mbps
	Sparklight	7,000 Mbps
	Frontier Communications	5,000 Mbps
	Hamilton County Communications	1,000 Mbps
	Mediacom	1,000 Mbps
	Wisper Internet	400 Mbps
	Verizon	300 Mbps
	Southern Illinois Wireless Internet	100 Mbps
	T-Mobile Home Internet	100 Mbps
	EarthLink	100 Mbps
	AT&T	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in West Frankfort

Based on data reported by West Frankfort ISPs to the FCC, the fastest speeds in the city are available through ProTek Communications. The company offers speeds up to 10,000 Mbps in West Frankfort. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Sparklight. This indicates Sparklight reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in West Frankfort?

Illinois customers rate Mediacom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Mediacom received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Sparklight is rated in second place for affordability by the company’s West Frankfort customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in West Frankfort, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in West Frankfort

West Frankfort Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Frankfort below, including the metrics used and how West Frankfort compares to the rest of Illinois and nation.

West Frankfort ISP Report Card: A

	Metric (hover for details)	West Frankfort	Illinois	USA
	Fiber Availability Percent The percentage of households in West Frankfort that have a Fiber internet connection available to their home.	99.10%	44.05%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	7,282 Mbps	2,791 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for West Frankfort.	7.8	7.1	6.8

 

West Frankfort Digital Connectivity Index: 32 / 100

	Metric (hover for details)	West Frankfort	Illinois	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	6%	14%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	92%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	86%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	52%	74%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	53%	75%	76%

West Frankfort ISP Report Card & Digital Connectivity Index

The ISP Report Card in West Frankfort is A, which is worse than other cities. The local demand for broadband internet connectivity in West Frankfort is high with a score of 32 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Frankfort have done a poor job meeting the needs of its residents.

The West Frankfort ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of West Frankfort households have an internet connection despite having 99.18% availability. 52% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 52% of households have a broadband connection such as fiber, cable or DSL available to their home, 53% subscribe to it. A low number of West Frankfort residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to West Frankfort?

How Much Speed does a West Frankfort Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Frankfort is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. West Frankfort's average household income is $53,252 which is much lower than the Illinois average of $93,298 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

West Frankfort also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 6% of residents work from home, which is lower than the 14% of residents in Illinois who work from home. This and other factors you can see above show us that the community of West Frankfort has a low need for internet connectivity and speeds.

Compared to the rest of the country, West Frankfort households are more technology-disengaged. 92% of households have some sort of computing device, 68% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in West Frankfort?

Which Cable Internet Providers are Available in West Frankfort?

Which DSL Internet Providers are Available in West Frankfort?

Which Fixed Wireless and LTE Internet Providers are Available in West Frankfort?

Which ISP Should You Choose in West Frankfort?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in West Frankfort is Mediacom.
• The fastest internet provider should be ProTek Communications. Considering speed for the money and reliability in speeds, Sparklight may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in West Frankfort is Mediacom.
• Viasat, Sparklight, and HughesNet has the broadest coverage in West Frankfort, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does West Frankfort compare to other cities with a similar population?

To see how West Frankfort stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Frankfort's A ISP Report Card and 32 / 100 Digital Connectivity Index.