Best Internet Providers in Franklin County, IL
All 11 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin County, IL
Franklin County has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklin County.
Ranks compare Franklin County with the 102 Illinois counties.
The Best Internet in Franklin County, IL at a Glance
Franklin County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Sparklight
Connection
Customer Rating
Fiber
Cable
Mediacom
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin County ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin County, IL?
T-Mobile Home Internet is the best internet provider in Franklin County based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Franklin County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 80.75% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Franklin County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin County
- Frontier - fiber coverage map
- Sparklight - fiber coverage map
- ProTek Communications - fiber coverage map
- Sparklight - cable coverage map
- Mediacom - cable coverage map
- Wisper Internet - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Hamilton County Communications - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- 4SIWI - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Mediacom - fiber coverage map
- Frontier - dsl coverage map
How Franklin County Compares to the Rest of Illinois
Franklin County's report card score is tied 10th of 102 and its connectivity index is tied 87th of 102.
| Measure | Franklin County | Rank among Illinois counties | Illinois | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 82.6% | 19th of 102 | 47.6% | 71.5% | Hardin County (99.4%) |
| Average top speed | 6,263 Mbps | 4th of 102 | 3,187 Mbps | 3,486 Mbps | Champaign County (6,608 Mbps) |
| Providers at a typical address | 6.9 | Tied 31st of 102 | 7.3 | 7.1 | Champaign County (9.4) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.3 | Tied 59th of 102 | 2.6 | 2.7 | Calhoun County (3.6) |
| Workers who work from home | 8% | Tied 52nd of 102 | 16% | 15% | DuPage County (22%) |
| Homes with a computer, tablet or phone | 92% | Tied 61st of 102 | 95% | 96% | DuPage County and Kendall County and 1 more (98%) |
| Homes with internet | 84% | Tied 81st of 102 | 91% | 91% | Kendall County and McHenry County (96%) |
| Homes on fiber, cable or DSL | 54% | 90th of 102 | 75% | 76% | Kendall County (86%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 65% | Tied 81st of 102 | 81% | 81% | Kendall County (90%) |
| Median household income | $58,219 | 95th of 102 | $95,616 | $93,246 | Lake County ($124,748) |
| Residents in school (6th grade to college) | 13% | Tied 42nd of 102 | 16% | 16% | Champaign County (31%) |
Fiber reaches 82.6% of homes in Franklin County, against 47.6% across Illinois. Households in Franklin County are smaller than the US average (2.3 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $58,219 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Franklin County Compares to Its Neighbors
Franklin County has 6 neighbors. Among them, Williamson County has the most homes with fiber (94.7%) and Perry County the fewest (55.6%); Franklin County has 82.6%.
Map of Franklin County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Franklin County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin County (this page) | 37,804 | 82.6% | 6,263 Mbps | 6.9 | B+ | 29/100 |
| Williamson County | 67,153 | 94.7% | 6,594 Mbps | 7.4 | A- | 37/100 |
| Jackson County | 52,974 | 80.7% | 6,002 Mbps | 7.1 | B+ | 35/100 |
| Jefferson County | 37,113 | 61.3% | 3,692 Mbps | 6.5 | B- | 31/100 |
| Saline County | 23,768 | 94.3% | 6,048 Mbps | 6.7 | B+ | 22/100 |
| Perry County | 20,945 | 55.6% | 3,950 Mbps | 6 | B- | 33/100 |
| Hamilton County | 7,993 | 75.3% | 3,286 Mbps | 5.4 | B- | 21/100 |
Internet in Franklin County by City and ZIP Code
Fiber reaches from 37.8% of homes in Zeigler to 96.1% in Christopher; by ZIP code, from 34.6% in 62983 (Royalton) to 96.2% in 62822 (Christopher). Each row links to that place’s page.
Cities and towns in Franklin County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| West Frankfort | 10,722 | 92.9% | 6,808 Mbps | 8 | A- | 32/100 |
| Benton | 9,568 | 88.1% | 6,248 Mbps | 7.8 | A- | 35/100 |
| Sesser | 2,864 | 80.5% | 5,762 Mbps | 5.7 | B | 42/100 |
| Christopher | 2,715 | 96.1% | 6,808 Mbps | 6.2 | B+ | 23/100 |
| Thompsonville | 2,269 | 90.5% | 8,199 Mbps | 6.1 | B+ | 16/100 |
| Royalton | 1,631 | 38.9% | 4,157 Mbps | 4.9 | C+ | 42/100 |
| Zeigler | 1,555 | 37.8% | 4,199 Mbps | 5.7 | C+ | 22/100 |
| Mulkeytown | 1,387 | 73.2% | 6,531 Mbps | 4.7 | B- | 11/100 |
| West City | 666 | 95.2% | 6,712 Mbps | 7.7 | A- | 21/100 |
| North City | 665 | 65.0% | 4,765 Mbps | 5.6 | B- | 25/100 |
| Whittington | 632 | 46.4% | 3,234 Mbps | 6.3 | B- | 47/100 |
| Valier | 630 | 89.8% | 6,362 Mbps | 6.6 | B+ | 34/100 |
| Ewing | 625 | 28.6% | 1,516 Mbps | 4.2 | C- | 40/100 |
| Buckner | 510 | 91.2% | 6,389 Mbps | 6.4 | B+ | 36/100 |
| Orient | 393 | 86.5% | 6,305 Mbps | 4.2 | B- | 16/100 |
| Kegley | 325 | 86.8% | 8,717 Mbps | 5.8 | B | 15/100 |
| Hanaford | 320 | 100.0% | 10,000 Mbps | 5.6 | A- | 15/100 |
| Frisco | 160 | 76.9% | 1,580 Mbps | 3.3 | C | 37/100 |
| Steel City | 160 | 86.2% | 5,121 Mbps | 6.3 | B+ | 36/100 |
| Logan | 146 | 100.0% | 9,733 Mbps | 5.9 | A- | 14/100 |
| Plumfield | 128 | 86.7% | 8,325 Mbps | 6 | B+ | 16/100 |
| Parrish | 110 | 96.4% | 10,000 Mbps | 5.9 | B+ | 14/100 |
| Rend City | 74 | 9.5% | 1,024 Mbps | 5.8 | C- | 34/100 |
| Akin | 44 | 100.0% | 9,591 Mbps | 5.6 | A- | 15/100 |
ZIP codes in Franklin County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 62896 (West Frankfort) | 11,397 | 93.4% | 6,974 Mbps | 8 | A- | 31/100 |
| 62812 (Benton) | 10,909 | 88.1% | 6,246 Mbps | 7.7 | A- | 33/100 |
| 62884 (Sesser) | 2,942 | 80.5% | 5,761 Mbps | 5.8 | B | 43/100 |
| 62822 (Christopher) | 2,790 | 96.2% | 6,778 Mbps | 6.2 | B+ | 23/100 |
| 62890 (Thompsonville) | 2,676 | 82.7% | 7,598 Mbps | 5.6 | B | 15/100 |
| 62865 (Mulkeytown) | 2,057 | 68.2% | 6,012 Mbps | 4.8 | B- | 12/100 |
| 62999 (Zeigler) | 1,533 | 36.2% | 4,051 Mbps | 5.7 | C+ | 22/100 |
| 62983 (Royalton) | 1,481 | 34.6% | 3,745 Mbps | 4.9 | C+ | 44/100 |
| 62836 (Ewing) | 753 | 31.7% | 1,379 Mbps | 4.1 | C- | 41/100 |
| 62860 (Macedonia) | 583 | 55.2% | 2,791 Mbps | 3.4 | C | 19/100 |
| 62891 (Valier) | 546 | 96.3% | 6,780 Mbps | 6.7 | A- | 34/100 |
| 62897 (Whittington) | 510 | 38.2% | 3,194 Mbps | 6.5 | B- | 49/100 |
| 62819 (Buckner) | 422 | 97.9% | 6,853 Mbps | 6.7 | A- | 40/100 |
| 62874 (Orient) | 344 | 94.2% | 6,695 Mbps | 4.1 | B | 17/100 |
| 62856 (Hanaford) | 326 | 100.0% | 10,000 Mbps | 5.6 | A- | 15/100 |
| 62825 (North City) | 157 | 49.0% | 3,943 Mbps | 4.6 | C+ | 34/100 |
Who is the Fastest Internet Provider in Franklin County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin County
| ProTek Communications | 10,000 |
|---|---|
| Frontier Communications | 7,000 |
| Sparklight | 7,000 |
| Mediacom | 1,000 |
| Hamilton County Communications | 1,000 |
| Wisper Internet | 400 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Southern Illinois Wireless Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin County Internet Providers
Based on 112 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Franklin County residents. T-Mobile Home Internet was rated at an average of 3.94 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 81.7% coverage in Franklin County.
At a national level, based on 2582 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin County Internet Providers
The table below shows average customer ratings from customers in Franklin County, Illinois, and customers throughout the country.
| ISP / Tech Type | Franklin County Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (18) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Sparklight | (1) | (6) | (82) | View Plans | ||
| Wisper Internet | (0) |  (1) | (3) | View Plans | ||
| Mediacom | (0) | (20) | (93) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| ProTek Communications | (0) | (2) | (2) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| Hamilton County Communications | (0) | (0) |  (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| 4SIWI | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin County
Based on data reported by Franklin County ISPs to the FCC, the fastest speeds in the county are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Franklin County. Therefore, the average customer can get up to 4,929 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin County Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Mediacom | (0) | (20) | (93) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Sparklight | (1) | (6) | (82) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| ProTek Communications | (0) | (2) | (2) | View Plans | ||
| Hamilton County Communications | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| 4SIWI | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Franklin County?
Of the providers in Franklin County, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin County where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.78 out of 5.
The table below shows how customers in Franklin County, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin County
| ISP / Tech Type | Franklin County Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (9) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Sparklight | (1) | (6) | (82) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| ProTek Communications | (0) | (2) | (2) | View Plans | ||
| Mediacom | (0) | (20) | (93) | View Plans | ||
| Hamilton County Communications | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| 4SIWI | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Franklin County
Which Fiber Internet Providers are Available in Franklin County?
Frontier Fiber in Franklin County, IL
Availability:
58.0%
Customer Rating:
(119)
Avg. Download Speed
6,345 Mbps
Frontier Communications offers Fiber service to 58.0% of Franklin County homes. Across the county, Frontier Fiber has speeds up to 6,345 Mbps, with speeds from 5,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Franklin County from Frontier in terms of customer satisfaction.
Sparklight Fiber in Franklin County, IL
Availability:
47.3%
Customer Rating:
(23)
Avg. Download Speed
7,000 Mbps
Sparklight offers Fiber service to 47.3% of Franklin County homes. Across the county, Sparklight Fiber has speeds up to 7,000 Mbps
ProTek Communications Fiber in Franklin County, IL
Availability:
14.5%
Customer Rating:
(2)
Avg. Download Speed
10,000 Mbps
ProTek Communications offers Fiber service to 14.5% of Franklin County homes. Across the county, ProTek Communications Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Hamilton County Communications Fiber in Franklin County, IL
Availability:
12.4%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Hamilton County Communications offers Fiber service to 12.4% of Franklin County homes. Across the county, Hamilton County Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Mediacom Fiber in Franklin County, IL
Availability:
1.8%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Mediacom offers Fiber service to 1.8% of Franklin County homes. Across the county, Mediacom Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin County?
Wisper Internet Fixed Wireless in Franklin County, IL
Availability:
88.1%
Customer Rating:
(2)
Avg. Download Speed
312 Mbps
Wisper Internet offers Fixed Wireless service to 88.1% of Franklin County homes. Across the county, Wisper Internet Fixed Wireless is the only type of service available from the company, with speeds up to 312 Mbps, with speeds from 25 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 30, with an average of 27 Mbps throughout the county.
Verizon Fixed Wireless in Franklin County, IL
Availability:
81.7%
Customer Rating:
(362)
Avg. Download Speed
216 Mbps
Verizon offers Fixed Wireless service to 81.7% of Franklin County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 216 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Franklin County, IL
Availability:
80.8%
Customer Rating:
(342)
Avg. Download Speed
50 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 80.8% of Franklin County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.8 Mbps throughout the county.
EarthLink Fixed Wireless in Franklin County, IL
Availability:
76.5%
Customer Rating:
(4)
Avg. Download Speed
39 Mbps
EarthLink offers Fixed Wireless service to 76.5% of Franklin County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.2 Mbps throughout the county.
AT&T Fixed Wireless in Franklin County, IL
Availability:
76.5%
Customer Rating:
(205)
Avg. Download Speed
39 Mbps
AT&T offers Fixed Wireless service to 76.5% of Franklin County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.2 Mbps throughout the county.
4SIWI Fixed Wireless in Franklin County, IL
Availability:
30.5%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Southern Illinois Wireless Internet offers Fixed Wireless service to 30.5% of Franklin County homes. Across the county, 4SIWI Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Franklin County?
Sparklight Cable in Franklin County, IL
Availability:
44.4%
Customer Rating:
(58)
Avg. Download Speed
1,000 Mbps
Sparklight offers Cable service to 44.4% of Franklin County homes. Across the county, Sparklight Cable has speeds up to 1,000 Mbps
Mediacom Cable in Franklin County, IL
Availability:
28.1%
Customer Rating:
(82)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 28.1% of Franklin County homes. Across the county, Mediacom Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Franklin County?
Frontier DSL in Franklin County, IL
Availability:
39.0%
Customer Rating:
(58)
Avg. Download Speed
20 Mbps
Frontier Communications offers DSL service to 39.0% of Franklin County homes. Across the county, Frontier DSL has speeds up to 20 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.5 Mbps throughout the county. Frontier DSL is rated higher than other types of internet service available in Franklin County from Frontier in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
ISPReports User
Pavlov Media Fiber
November 13, 2026 Carol
McDonough Telephone Cooperative Fiber
October 26, 2026 Fast, friendly service. Appreciate being able to get quick help by calling. Actually get a person on the phone
ISPReports User
McDonough Telephone Cooperative Fiber
October 09, 2026 61438
McDonough Telephone Cooperative Fiber
October 08, 2026 MTC has been a great internet for my family. Rather it be gaming system speed, or just watching tv in multiple rooms, The internet seems to run smoothly. I very seldom have internet interruption. When we do it is usually due to storm taking out a pole, or upgrading the system. It usually has been a short time when it does happen.
ISPReports User
MTC Technologies Fiber
October 08, 2026 Rate your provider
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Which ISP Should You Choose in Franklin County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin County is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin County is Verizon.
- Wisper Internet, Viasat, and HughesNet has the broadest coverage in Franklin County, available to 88.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.