Best Internet Providers in West Point, NY
All 3 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in West Point, NY
West Point has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in West Point.
Ranks compare West Point with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in West Point, NY at a Glance
West Point Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Verizon
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Point ratings may vary and are shown below.
Who is the Best Internet Provider in West Point, NY?
T-Mobile Home Internet is the best internet provider in West Point based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in West Point, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 2.34% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in West Point?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in West Point
How West Point Compares to Places Its Size
West Point's report card score is in the bottom 3% and its connectivity index is in the top 1%.
| Measure | West Point | Rank among US towns of 1,000 to 9,999 people | Orange County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 0.0% | bottom 8% | 74.0% | 86.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,000 Mbps | bottom 35% | 4,407 Mbps | 4,235 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 2.7 | bottom 5% | 5 | 5.2 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.6 | top 2% | 3.1 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 26% | top 5% | 13% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 98% | top 10% | 89% | 95% | 96% | 515 places at 100% |
| Homes with internet | 97% | top 5% | 86% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 90% | top 3% | 74% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 98% | top 1% | 76% | 80% | 81% | 12 places at 100% |
| Median household income | $135,333 | top 6% | $103,680 | $100,975 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 53% | top 1% | 18% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 0.0% of homes in West Point, against 74.0% across Orange County and 86.4% across New York. Households in West Point are larger than the US average (3.6 people against 2.7); 26% of workers work from home (US 15%); and the median household income is $135,333 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in West Point
Which Fiber Internet Providers are Available in West Point?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in West Point, NY.
Which Fixed Wireless and LTE Internet Providers are Available in West Point?
Verizon Fixed Wireless in West Point, NY
Availability:
2.3%
Customer Rating:
(362)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 2.3% of West Point homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
T-Mobile Home Internet Fixed Wireless in West Point, NY
Availability:
2.3%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 2.3% of West Point homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in West Point?
Spectrum Cable in West Point, NY
Availability:
2.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 2.7% of West Point homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in West Point?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in West Point, NY.
Internet in West Point by Neighborhood and ZIP Code
West Point has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in West Point
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in West Point
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 10996 | 7,276 | 0.0% | 1,000 Mbps | 2.7 | D- | 96/100 |
How West Point Compares to Nearby Places
The 10 places nearest to West Point that have their own pages are all within 6 miles. Among them, Lake Peekskill has the most homes with fiber (100.0%) and Highland Falls the fewest (23.8%); West Point has 0.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| West Point (this page) | 6,239 | 0.0% | 1,000 Mbps | 2.7 | D- | 96/100 |
| Cornwall | 5,794 | 100.0% | 2,298 Mbps | 4.7 | B | 81/100 |
| Highland Falls | 5,257 | 23.8% | 1,033 Mbps | 2.8 | D+ | 80/100 |
| Cold Spring | 4,575 | 79.6% | 6,570 Mbps | 3.5 | C+ | 76/100 |
| Garrison | 4,394 | 67.2% | 3,374 Mbps | 3.9 | C+ | 77/100 |
| Cornwall On Hudson | 3,287 | 98.9% | 2,197 Mbps | 4.6 | B | 72/100 |
| Lake Peekskill | 2,684 | 100.0% | 8,000 Mbps | 5.7 | A- | 80/100 |
| Fort Montgomery | 1,443 | 35.8% | 1,000 Mbps | 3.2 | D+ | 65/100 |
| Nelsonville | 1,151 | 87.5% | 7,176 Mbps | 3.1 | B- | 87/100 |
| Mountainville | 425 | 95.8% | 2,135 Mbps | 4.8 | B- | 69/100 |
| Cortlandt | 65 | 100.0% | 8,000 Mbps | 5 | B+ | 63/100 |
Who is the Fastest Internet Provider in West Point?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in West Point
| Spectrum | 1,000 |
|---|---|
| Verizon | 300 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in West Point. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for West Point Internet Providers
Based on 347 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for West Point residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 2.3% coverage in West Point.
At a national level, based on 3107 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all West Point Internet Providers
The table below shows average customer ratings from customers in West Point, New York, and customers throughout the country.
| ISP / Tech Type | West Point Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in West Point
Based on data reported by West Point ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in West Point. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | West Point Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in West Point?
Of the providers in West Point, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in West Point where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.31 out of 5.
The table below shows how customers in West Point, New York, and the United States rated the affordability of their internet service.
Rated Affordability in West Point
| ISP / Tech Type | West Point Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in West Point?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in West Point is T-Mobile Home Internet.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in West Point is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in West Point, available to 2.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.