7 Best Internet Providers in West Side, Charleston, WV

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in West Side, Charleston, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Side ratings may vary and are shown below.

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3. West Side, Charleston, WV Internet Service Providers

Who is the Best Internet Provider in West Side, Charleston, WV?

The chart and table below show average customer ratings from customers in West Side, West Virginia, and customers throughout the country.

Top Rated Internet Providers in West Side

Local, State, and National Ratings for all West Side Internet Providers

Based on 37 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for West Side residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in West Virginia, with 2.00 out of 5 stars and 96.8% coverage in West Side.

At a national level, based on 2569 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in West Side?

Data Reported to FCC by ISPs: Average Maximum Available in West Side

	ISP / Tech Type	Max Advertised Speed
	Frontier Communications	7,000 Mbps
	Optimum	2,000 Mbps
	Verizon	300 Mbps
	Local2u	200 Mbps
	T-Mobile Home Internet	100 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in West Side

Based on data reported by West Side ISPs to the FCC, the fastest speeds in the neighborhood are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in West Side. Therefore, the average customer can get up to 7,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in West Side?

West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s West Side customers with an average price rating of 1.00 out of 5.

The chart and graph below show how customers in West Side, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in West Side

West Side Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Side below, including the metrics used and how West Side compares to the rest of Charleston and nation.

West Side ISP Report Card: B+

	Metric (hover for details)	West Side	West Virginia	USA
	Fiber Availability Percent The percentage of households in West Side that have a Fiber internet connection available to their home.	94.68%	60.09%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	6,681 Mbps	4,775 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for West Side.	5.8	5.6	7.1

 

West Side Digital Connectivity Index: 31 / 100

	Metric (hover for details)	West Side	West Virginia	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.0	2.3	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	7%	12%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	93%	94%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	83%	90%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	65%	75%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	65%	76%	77%

West Side ISP Report Card & Digital Connectivity Index

The ISP Report Card in West Side is B+, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in West Side is high with a score of 31 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Side have done a poor job meeting the needs of its residents.

The West Side ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

83% of West Side households have an internet connection despite having 99.90% availability. 65% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 65% subscribe to it. A moderate amount of West Side residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to West Side?

How Much Speed does a West Side Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Side is 2.0, which is smaller than the Charleston average of 2.3 and smaller than the national average of 2.7. West Side’s average household income is $34,938 which is much lower than the Charleston average of $73,816 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

West Side also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Charleston average of 14%. Additionally, 7% of residents work from home, which is lower than the 12% of residents in Charleston who work from home. This and other factors you can see above show us that the community of West Side has a low need for internet connectivity and speeds.

Compared to the rest of the country, West Side households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 66% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in West Side?

Which Cable Internet Providers are Available in West Side?

Which DSL Internet Providers are Available in West Side?

Which Fixed Wireless and LTE Internet Providers are Available in West Side?

Which ISP Should You Choose in West Side?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in West Side is T-Mobile Home Internet.
• The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in West Side is T-Mobile Home Internet.
• HughesNet, Optimum, and Viasat has the broadest coverage in West Side, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does West Side compare to other cities with a similar population?

To see how West Side stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Side’s B+ ISP Report Card and 31 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in West Virginia