14 Best Internet Providers in Wichita Falls, TX
Find internet availability by address in Wichita Falls, TX
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Wichita Falls ISP Report Card | Business Internet in Wichita Falls
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Wichita Falls ISP Report Card | A- |
 |
Download Speed for Most Households | 2,503 Mbps |
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Number of Internet Service Providers | 14 |
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Real Wichita Falls Customer Ratings | 5 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Wichita Falls has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Wichita Falls.
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Wichita Falls has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Wichita Falls.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
MetroNet
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Above are the top 4 providers in Wichita Falls, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wichita Falls ratings may vary and are shown below.
Who is the Best Internet Provider in Wichita Falls, TX?
Community Telephone Company is the highest-rated internet provider in Wichita Falls based on 400 Texas customer reviews, and Community Telephone Company has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Wichita Falls, Texas, and customers throughout the country.
Top Rated Internet Providers in Wichita Falls
Local, State, and National Ratings for all Wichita Falls Internet Providers
| ISP / Tech Type | Wichita Falls Overall | Texas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Community Telephone Company |  (1) | (2) | (2) | View Plans | ||
| Spectrum | (4) | (176) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (26) | (284) | View Plans | ||
| Verizon | (0) | (13) | (723) | View Plans | ||
| AT&T | (0) | (167) | (924) | View Plans | ||
| Rise Broadband | (0) | (11) | (18) | View Plans | ||
| HughesNet | (0) |  (3) |  (18) | View Plans | ||
| Viasat | (0) |  (1) | (11) | View Plans | ||
| MetroNet | (0) | (0) | (38) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| Web Fire Communications | (0) | (0) | (0) | View Plans | ||
| Connex Broadband | (0) | (0) | (0) | View Plans | ||
| Texhoma Wireless | (0) | (0) | (0) | View Plans | ||
| Syntrio | (0) | (0) | (0) | View Plans | ||
| Cobalt Ridge | (0) | (0) | (0) | View Plans |
Based on 400 reviews from Texas internet customers, Community Telephone Company is the best internet service provider for Wichita Falls residents. Community Telephone Company was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Texas, with 3.75 out of 5 stars and 93.1% coverage in Wichita Falls.
At a national level, based on 3783 national reviews for any of the providers listed above, Community Telephone Company is rated higher than any other provider, with a rating of 5.00 out of 5.
Which Providers are Available at my Home in Wichita Falls?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Wichita Falls?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Community Telephone Company. On the other hand, based on data provided by the internet providers to the FCC, MetroNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Wichita Falls
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| MetroNet | 5,120 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Cobalt Ridge | 1,000 Mbps | ||
| Community Telephone Company | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Syntrio | 1,000 Mbps | ||
| Rise Broadband | 400 Mbps | ||
| Verizon | 300 Mbps | ||
| Texhoma Wireless | 300 Mbps | ||
| Connex Broadband | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| US Cellular | 25 Mbps | ||
| HughesNet | 25 Mbps | ||
| Web Fire Communications | 10 Mbps |
Customer Ratings for Internet Provider Speeds in Wichita Falls
| ISP / Tech Type | Wichita Falls Speed | Texas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Community Telephone Company | (1) | (2) |  (2) | View Plans | ||
| Spectrum | (4) | (176) | (1738) | View Plans | ||
| Verizon | (0) | (13) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (26) | (284) | View Plans | ||
| AT&T | (0) | (167) | (924) | View Plans | ||
| Rise Broadband | (0) | (11) | (18) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) |  (3) | (18) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| MetroNet | (0) | (0) | (38) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| Web Fire Communications | (0) | (0) | (0) | View Plans | ||
| Connex Broadband | (0) | (0) | (0) | View Plans | ||
| Texhoma Wireless | (0) | (0) | (0) | View Plans | ||
| Syntrio | (0) | (0) | (0) | View Plans | ||
| Cobalt Ridge | (0) | (0) | (0) | View Plans |
Based on data reported by Wichita Falls ISPs to the FCC, the fastest speeds in the city are available through MetroNet. The company offers speeds up to 5,120 Mbps in Wichita Falls. Therefore, the average customer can get up to 2,657 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Community Telephone Company. This indicates Community Telephone Company reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Wichita Falls?
Texas customers rate Community Telephone Company as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Community Telephone Company received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Wichita Falls customers with an average price rating of 3.75 out of 5.
The chart and graph below show how customers in Wichita Falls, Texas, and the United States rated the affordability of their internet service.
Rated Affordability in Wichita Falls
| ISP / Tech Type | Wichita Falls Affordability | Texas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Community Telephone Company | (1) | (2) | (2) | View Plans | ||
| Spectrum | (4) | (176) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (26) | (284) | View Plans | ||
| Verizon | (0) | (13) | (723) | View Plans | ||
| AT&T | (0) | (167) | (924) | View Plans | ||
| Rise Broadband | (0) | (11) | (18) | View Plans | ||
| HughesNet | (0) | (3) | (18) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| MetroNet | (0) | (0) | (38) | View Plans | ||
| Web Fire Communications | (0) | (0) | (0) | View Plans | ||
| Connex Broadband | (0) | (0) | (0) | View Plans | ||
| Texhoma Wireless | (0) | (0) | (0) | View Plans | ||
| Syntrio | (0) | (0) | (0) | View Plans | ||
| Cobalt Ridge | (0) | (0) | (0) | View Plans |
Wichita Falls Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Wichita Falls below, including the metrics used and how Wichita Falls compares to the rest of Texas and nation.
| Metric
(hover for details)
|
Wichita Falls | Texas | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Wichita Falls that have a Fiber internet connection available to their home. | 86.69% | 78.37% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,503 Mbps | 3,946 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Wichita Falls. | 11.5 | 7.8 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.8 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 13% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 96% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 87% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 71% | 73% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 72% | 74% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Wichita Falls ISP Report Card & Digital Connectivity Index
The ISP Report Card in Wichita Falls is A-, which is better than other cities. The local demand for broadband internet connectivity in Wichita Falls is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Wichita Falls have done a average job meeting the needs of its residents.
The Wichita Falls ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
87% of Wichita Falls households have an internet connection despite having 98.91% availability. 71% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 71% of households have a broadband connection such as fiber, cable or DSL available to their home, 72% subscribe to it. A large amount of Wichita Falls residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Wichita Falls?
- ISP Report Card: B-
- Digital Connectivity Index: 32 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 29 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 30 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 30 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 18 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 63 / 100
How Much Speed does a Wichita Falls Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Wichita Falls is 2.5, which is smaller than the Texas average of 2.8 and smaller than the national average of 2.7. Wichita Falls's average household income is $67,727 which is lower than the Texas average of $89,715 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Wichita Falls also has 16% of its population enrolled in school between the 6th grade and college level, this is lower than the Texas average of 17%. Additionally, 8% of residents work from home, which is lower than the 13% of residents in Texas who work from home. This and other factors you can see above show us that the community of Wichita Falls has an average need for internet connectivity and speeds.
Compared to the rest of the country, Wichita Falls households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 75% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Wichita Falls?
MetroNet Fiber in Wichita Falls, TX
Availability:
68.1%
Customer Rating:
(39)
Avg. Download Speed
2,657 Mbps
MetroNet offers Fiber service to 68.1% of Wichita Falls homes. Across the city, MetroNet Fiber is the only type of service available from the company, with speeds up to 2,657 Mbps, with speeds from 1,000 Mpbs up to 5,120 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for MetroNet Fiber.
Community Telephone Company Fiber in Wichita Falls, TX
Availability:
45.9%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Community Telephone Company offers Fiber service to 45.9% of Wichita Falls homes. Across the city, Community Telephone Company Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Syntrio Fiber in Wichita Falls, TX
Availability:
31.8%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Syntrio offers Fiber service to 31.8% of Wichita Falls homes. Across the city, Syntrio Fiber has speeds up to 1,000 Mbps
EarthLink Fiber in Wichita Falls, TX
Availability:
20.1%
Customer Rating:
(5)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 20.1% of Wichita Falls homes. Across the city, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Wichita Falls, TX
Availability:
20.1%
Customer Rating:
(544)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 20.1% of Wichita Falls homes. Across the city, AT&T Fiber has speeds up to 5,000 Mbps
Texhoma Wireless Fiber in Wichita Falls, TX
Availability:
15.6%
Customer Rating:
(0)
Avg. Download Speed
200 Mbps
Texhoma Wireless offers Fiber service to 15.6% of Wichita Falls homes. Across the city, Texhoma Wireless Fiber has speeds up to 200 Mbps
Spectrum Fiber in Wichita Falls, TX
Availability:
1.9%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.9% of Wichita Falls homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Wichita Falls?
Spectrum Cable in Wichita Falls, TX
Availability:
91.5%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 91.5% of Wichita Falls homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Wichita Falls?
EarthLink DSL in Wichita Falls, TX
Availability:
54.0%
Customer Rating:
(4)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 54.0% of Wichita Falls homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Wichita Falls from EarthLink in terms of customer satisfaction.
AT&T DSL in Wichita Falls, TX
Availability:
54.0%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 54.0% of Wichita Falls homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Wichita Falls from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Wichita Falls?
Syntrio Fixed Wireless in Wichita Falls, TX
Availability:
98.8%
Customer Rating:
(0)
Avg. Download Speed
249 Mbps
Syntrio offers Fixed Wireless service to 98.8% of Wichita Falls homes. Across the city, Syntrio Fixed Wireless has speeds up to 249 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 57 Mbps throughout the city.
US Cellular Fixed Wireless in Wichita Falls, TX
Availability:
94.4%
Customer Rating:
(0)
Avg. Download Speed
22 Mbps
US Cellular offers Fixed Wireless service to 94.4% of Wichita Falls homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 22 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.6 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Wichita Falls, TX
Availability:
92.1%
Customer Rating:
(0)
Avg. Download Speed
68 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 92.1% of Wichita Falls homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Texhoma Wireless Fixed Wireless in Wichita Falls, TX
Availability:
84.9%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Texhoma Wireless offers Fixed Wireless service to 84.9% of Wichita Falls homes. Across the city, Texhoma Wireless Fixed Wireless has speeds up to 300 Mbps
Web Fire Communications Fixed Wireless in Wichita Falls, TX
Availability:
82.3%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Web Fire Communications offers Fixed Wireless service to 82.3% of Wichita Falls homes. Across the city, Web Fire Communications Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Rise Broadband Fixed Wireless in Wichita Falls, TX
Availability:
81.1%
Customer Rating:
(0)
Avg. Download Speed
320 Mbps
Rise Broadband offers Fixed Wireless service to 81.1% of Wichita Falls homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 320 Mbps, with speeds from 50 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 80, with an average of 64 Mbps throughout the city.
Verizon Fixed Wireless in Wichita Falls, TX
Availability:
67.3%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 67.3% of Wichita Falls homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Cobalt Ridge Fixed Wireless in Wichita Falls, TX
Availability:
39.9%
Customer Rating:
(0)
Avg. Download Speed
680 Mbps
Cobalt Ridge offers Fixed Wireless service to 39.9% of Wichita Falls homes. Across the city, Cobalt Ridge Fixed Wireless is the only type of service available from the company, with speeds up to 680 Mbps, with speeds from 45 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 1,000, with an average of 666 Mbps throughout the city.
EarthLink Fixed Wireless in Wichita Falls, TX
Availability:
35.5%
Customer Rating:
(0)
Avg. Download Speed
37 Mbps
EarthLink offers Fixed Wireless service to 35.5% of Wichita Falls homes. Across the city, EarthLink Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the city.
AT&T Fixed Wireless in Wichita Falls, TX
Availability:
35.5%
Customer Rating:
(0)
Avg. Download Speed
37 Mbps
AT&T offers Fixed Wireless service to 35.5% of Wichita Falls homes. Across the city, AT&T Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the city.
Connex Broadband Fixed Wireless in Wichita Falls, TX
Availability:
19.2%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Connex Broadband offers Fixed Wireless service to 19.2% of Wichita Falls homes. Across the city, Connex Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which ISP Should You Choose in Wichita Falls?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Wichita Falls is Community Telephone Company.
- The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, Community Telephone Company may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Wichita Falls is Community Telephone Company.
- Viasat, Syntrio, and HughesNet has the broadest coverage in Wichita Falls, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Wichita Falls compare to other cities with a similar population?
To see how Wichita Falls stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Wichita Falls's A- ISP Report Card and 53 / 100 Digital Connectivity Index.
- ISP Report Card: D-
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 24 / 100
- ISP Report Card: D
- Digital Connectivity Index: 50 / 100
- ISP Report Card: B
- Digital Connectivity Index: 62 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 12 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 46 / 100
- ISP Report Card: D
- Digital Connectivity Index: 19 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 74 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 29 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Texas
Customer Reviews
Paul C
VEXUS Fiber
April 24, 2023 I recently had Spectrum because that was the only option available in my area. Earlier this year, Vexus started laying fiber in my neighborhood and I switched to them on October 1, the first day they became available. I am paying for 400 mb up/down and am consistently getting 550+ mb up/down. I am ecstatic because I have a very stable internet connection and am paying less than half of what I did for Spectrum. I am very, very pleased with my Vexus service thus far.
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CD
Spectrum Cable
April 17, 2023 This company advertises no contract. But, I guess the reason for no contract is that they can go up on the price every other month. Like clockwork every couple of months my bill is higher. The service has gone downhill also. It takes forever for something to download. For the price I pay it should be lightning fast.
More
A Wichita Falls, TX Customer
Spectrum Fiber
February 24, 2023 My family has had Spectrum for a long time now and, at first, it was horrible. The speed was slow and fiber optic internet was not a thing an average person could get. Considering the other internet providers that existed at the time, Spectrum was still the best option. As time passed, Spectrum has upgraded my family with newer modems/routers and with fiber optic internet for only a small price increase on the internet bill. There have been free upgrades as well that we have taken advantage of too - like an increase in bandwidth speed (download). It seems like Spectrum cares more about their customers now, and I have no complaints besides one. I am not sure if it is a manufacturing defect, but sometimes Spectrum modems/routers seem to disconnect devices from the internet more often than other modems/routers. So, do not be afraid to request a replacement modem that is not defective.
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LD
Spectrum Cable
February 11, 2023 I have had a great experience with Spectrum. I needed to increase my Internet speed to be able to teach online, and I was able to do it for only about ten dollars more each month. I have Internet outages only rarely. Spectrum is great to text about service issues and give estimation times on resolving them. I can get in touch with customer service also quite easily.
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