Best Internet Providers in Wilmington, NY
All 2 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Wilmington, NY
Wilmington has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Wilmington.
Ranks compare Wilmington with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Wilmington, NY at a Glance
Wilmington Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wilmington ratings may vary and are shown below.
Who is the Best Internet Provider in Wilmington, NY?
Frontier Communications is the best internet provider in Wilmington based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Frontier Communications had the best reviews at the local, state, and national levels versus all available providers in Wilmington, making it a solid recommendation among providers with reviews. Frontier Communications is an option for 99.01% of the city.
Click here to get Frontier Communications
or call 1-866-557-9907
Which Providers are Available at my Home in Wilmington?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Wilmington
How Wilmington Compares to Places Its Size
Wilmington's report card score is in the top 40% and its connectivity index is in the top 15%.
| Measure | Wilmington | Rank among US towns of 1,000 to 9,999 people | Essex County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 97.8% | top 22% | 70.8% | 86.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 4,941 Mbps | top 12% | 1,511 Mbps | 4,235 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 2.6 | bottom 5% | 3.2 | 5.2 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 42% | 2.1 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 14% | top 25% | 14% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 98% | top 10% | 95% | 95% | 96% | 515 places at 100% |
| Homes with internet | 95% | top 13% | 92% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 82% | top 14% | 78% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 89% | top 11% | 80% | 80% | 81% | 12 places at 100% |
| Median household income | $82,318 | top 37% | $74,907 | $100,975 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 9% | bottom 17% | 10% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 97.8% of homes in Wilmington, against 70.8% across Essex County and 86.4% across New York. Households in Wilmington are smaller than the US average (2.4 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $82,318 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Wilmington
Which Fiber Internet Providers are Available in Wilmington?
Frontier Fiber in Wilmington, NY
Availability:
97.8%
Customer Rating:
(119)
Avg. Download Speed
5,000 Mbps
Frontier Communications offers Fiber service to 97.8% of Wilmington homes. Across the city, Frontier Fiber has speeds up to 5,000 Mbps
Spectrum Fiber in Wilmington, NY
Availability:
22.8%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 22.8% of Wilmington homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Wilmington?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in Wilmington, NY.
Which Cable Internet Providers are Available in Wilmington?
Spectrum Cable in Wilmington, NY
Availability:
94.2%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 94.2% of Wilmington homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Wilmington?
Frontier DSL in Wilmington, NY
Availability:
37.9%
Customer Rating:
(58)
Avg. Download Speed
12 Mbps
Frontier Communications offers DSL service to 37.9% of Wilmington homes. Across the city, Frontier DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 90 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.1 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Wilmington from Frontier in terms of customer satisfaction.
Internet in Wilmington by Neighborhood and ZIP Code
Wilmington has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Wilmington
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Wilmington
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 12997 | 1,129 | 97.7% | 4,929 Mbps | 2.5 | B- | 73/100 |
How Wilmington Compares to Nearby Places
The 10 places nearest to Wilmington that have their own pages are all within 11 miles. Among them, Jay has the most homes with fiber (99.0%) and Lake Placid the fewest (27.3%); Wilmington has 97.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Wilmington (this page) | 1,012 | 97.8% | 4,941 Mbps | 2.6 | B- | 73/100 |
| Lake Placid | 4,514 | 27.3% | 998 Mbps | 3.3 | D+ | 63/100 |
| Au Sable Forks | 1,632 | 97.5% | 4,814 Mbps | 3.7 | B- | 42/100 |
| Jay | 1,146 | 99.0% | 5,000 Mbps | 3.1 | B- | 68/100 |
| Keene | 624 | 99.5% | 1,000 Mbps | 1.6 | C | 78/100 |
| Upper Jay | 410 | 99.0% | 4,776 Mbps | 2.1 | B- | 66/100 |
| North Jay | 289 | 93.8% | 3,052 Mbps | 2.9 | C+ | 52/100 |
| Franklin Falls | 288 | 0.0% | 880 Mbps | 3 | D- | 52/100 |
| Black Brook | 157 | 52.2% | 3,114 Mbps | 2.6 | C- | 61/100 |
| Union Falls | 88 | 69.3% | 1,000 Mbps | 1.8 | D+ | 52/100 |
| Hawkeye | 29 | 100.0% | 1,000 Mbps | 2.1 | C | 53/100 |
Who is the Fastest Internet Provider in Wilmington?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Frontier Communications.
Data Reported to FCC by ISPs: Average Maximum Available in Wilmington
| Frontier Communications | 5,000 |
|---|---|
| Spectrum | 1,000 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Wilmington. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Wilmington Internet Providers
Based on 191 reviews from New York internet customers, Frontier Communications is the best internet service provider for Wilmington residents. Frontier Communications was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in New York, with 3.07 out of 5 stars and 94.2% coverage in Wilmington.
At a national level, based on 2126 national reviews for any of the providers listed above, Frontier Communications is rated higher than any other provider, with a rating of 3.33 out of 5.
Local, State, and National Ratings for all Wilmington Internet Providers
The table below shows average customer ratings from customers in Wilmington, New York, and customers throughout the country.
| ISP / Tech Type | Wilmington Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Frontier |  (0) |  (2) | (177) | View Plans | ||
| Spectrum | (0) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Wilmington
Based on data reported by Wilmington ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 5,000 Mbps in Wilmington. Therefore, the average customer can get up to 4,941 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Wilmington Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Wilmington?
Of the providers in Wilmington, customers rate Frontier Communications the best for price. Data comes from customers rating their satisfaction with pricing: in Wilmington where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Frontier Communications is rated 3.50 out of 5 for price, which is lower than the average across all internet providers in the country. Spectrum is rated second for affordability, with an average price rating of 2.70 out of 5.
The table below shows how customers in Wilmington, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Wilmington
| ISP / Tech Type | Wilmington Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Wilmington?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Wilmington is Frontier.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Wilmington is Frontier.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Wilmington, available to 99.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.