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5 Best Internet Providers in Woodlawn, Chicago, IL

Find internet availability by address in Woodlawn, Chicago, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Woodlawn ISP Report Card | Business Internet in Woodlawn

Woodlawn ISP Report at a Glance
ISP grade Woodlawn ISP Report Card C+
Average speed Download Speed for Most Households 2,045 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Woodlawn Customer Ratings 1

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Woodlawn has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Woodlawn.

Woodlawn overview

▼

Woodlawn has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Woodlawn.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

93.3%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Woodlawn.

Max Download Speed InfoCalculated from the maximum speeds available to most Woodlawn residents, weighted by block population.

Customer Rating

Cable

93.3%

1,735 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

EarthLink

EarthLink logo

Availability:

93.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $64.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Woodlawn.

Max Download Speed InfoCalculated from the maximum speeds available to most Woodlawn residents, weighted by block population.

Customer Rating

Fiber

22.2%

2,615 Mbps

5,000 Mbps

Fiber: 3.7 of 5 stars

(6)

DSL

92.9%

75 Mbps

100 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

73.3%

37 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

93.0%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: $60.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Woodlawn.

Max Download Speed InfoCalculated from the maximum speeds available to most Woodlawn residents, weighted by block population.

Customer Rating

Fiber

22.2%

2,615 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(516)

DSL

92.9%

75 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(295)

Fixed Wireless

73.3%

37 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

90.8%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Woodlawn.

Max Download Speed InfoCalculated from the maximum speeds available to most Woodlawn residents, weighted by block population.

Customer Rating

Fixed Wireless

90.8%

63 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Woodlawn, Chicago, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

Verizon

Verizon logo

Availability:

80.5%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Woodlawn.

Max Download Speed InfoCalculated from the maximum speeds available to most Woodlawn residents, weighted by block population.

Customer Rating

Fixed Wireless

80.5%

209 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Woodlawn residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Woodlawn ratings may vary and are shown below.

Who is the Best Internet Provider in Woodlawn, Chicago, IL?

T-Mobile Home Internet is the best internet provider in Woodlawn based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Woodlawn, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.85% of the neighborhood.

The chart and table below show average customer ratings from customers in Woodlawn, Illinois, and customers throughout the country.

Top Rated Internet Providers in Woodlawn

XFINITY3.163.35
Verizon4.003.77
T-Mobile Home Internet4.004.04
AT&T3.543.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Woodlawn Internet Providers

ISP / Tech TypeWoodlawn OverallIllinois OverallNational OverallFor Service
XFINITY (1) (202) (2318)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1007)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Based on 278 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Woodlawn residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 80.5% coverage in Woodlawn.

At a national level, based on 4445 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Woodlawn?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Woodlawn, Chicago, IL map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Woodlawn?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Woodlawn

Max Advertised Speed in Woodlawn, Chicago, IL

AT&T5,000 Mbps
EarthLink5,000 Mbps
XFINITY2,000 Mbps
Verizon1,000 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
EarthLink5,000 Mbps
AT&T5,000 Mbps
XFINITY from Comcast2,000 Mbps
Verizon1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Woodlawn

XFINITY3.563.76
Verizon3.673.98
T-Mobile Home Internet3.883.96
AT&T3.463.74
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWoodlawn SpeedIllinois SpeedNational SpeedFor Service
XFINITY (1) (202) (2318)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1007)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Based on data reported by Woodlawn ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Woodlawn. Therefore, the average customer can get up to 1,735 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Woodlawn?

Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Woodlawn customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Woodlawn, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Woodlawn

XFINITY2.803.01
Verizon4.003.45
T-Mobile Home Internet3.824.09
AT&T3.423.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWoodlawn AffordabilityIllinois AffordabilityNational AffordabilityFor Service
XFINITY (1) (202) (2318)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1007)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans

Woodlawn Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Woodlawn below, including the metrics used and how Woodlawn compares to the rest of Chicago and nation.

Woodlawn ISP Report Card: C+
Metric

(hover for details)
Woodlawn Illinois USA
22.15% 40.13% 71.53%
2,045 Mbps 2,907 Mbps 3,583 Mbps
6.9 7.5 7.1

 

Woodlawn Digital Connectivity Index: 46 / 100
Metric

(hover for details)
Woodlawn Illinois USA
2.2 2.7 2.7
17% 17% 15%
94% 96% 96%
87% 92% 91%
65% 78% 76%
70% 79% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Woodlawn ISP Report Card & Digital Connectivity Index

The ISP Report Card in Woodlawn is C+, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Woodlawn is high with a score of 46 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Woodlawn have done a average job meeting the needs of its residents.

The Woodlawn ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

87% of Woodlawn households have an internet connection despite having 93.26% availability. 65% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 70% subscribe to it. A moderate amount of Woodlawn residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Woodlawn?

Washington Park, Chicago, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 51 / 100
Hyde Park, Chicago, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 70 / 100
Essex, Chicago, IL

  • ISP Report Card: D+
  • Digital Connectivity Index: 22 / 100

Grand Crossing, Chicago, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 40 / 100
South Shore, Chicago, IL

  • ISP Report Card: C-
  • Digital Connectivity Index: 37 / 100
Italian Bowery, Chicago, IL

  • ISP Report Card: C-
  • Digital Connectivity Index: 19 / 100

Kenwood, Chicago, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Becks Park, Chicago, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 37 / 100
Avalon Highlands, Chicago, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 24 / 100

How Much Speed does a Woodlawn Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Woodlawn is 2.2, which is smaller than the Chicago average of 2.7 and smaller than the national average of 2.7. Woodlawn’s average household income is $45,341 which is much lower than the Chicago average of $102,722 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Woodlawn also has 23% of its population enrolled in school between the 6th grade and college level, this is higher than the Chicago average of 16%. Additionally, 17% of residents work from home, which is lower than the 17% of residents in Chicago who work from home. This and other factors you can see above show us that the community of Woodlawn has an average need for internet connectivity and speeds.

Compared to the rest of the country, Woodlawn households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 72% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Woodlawn?

EarthLink Fiber in Woodlawn, Chicago, IL

EarthLink logo

Availability:

22.2%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

2,615 Mbps

EarthLink offers Fiber service to 22.2% of Woodlawn homes. Across the neighborhood, EarthLink Fiber has speeds up to 2,615 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Woodlawn from EarthLink in terms of customer satisfaction.

AT&T Fiber in Woodlawn, Chicago, IL

AT&T logo

Availability:

22.2%

Customer Rating:

3.9 of 5 stars

(516)

Avg. Download Speed

2,615 Mbps

AT&T offers Fiber service to 22.2% of Woodlawn homes. Across the neighborhood, AT&T Fiber has speeds up to 2,615 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Woodlawn from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Woodlawn?

XFINITY Cable in Woodlawn, Chicago, IL

XFINITY logo

Availability:

93.3%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,735 Mbps

XFINITY from Comcast offers Cable service to 93.3% of Woodlawn homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,735 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 186 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Woodlawn from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Woodlawn?

EarthLink DSL in Woodlawn, Chicago, IL

EarthLink logo

Availability:

92.9%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

75 Mbps

EarthLink offers DSL service to 92.9% of Woodlawn homes. Across the neighborhood, EarthLink DSL has speeds up to 75 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Woodlawn from EarthLink in terms of customer satisfaction.

AT&T DSL in Woodlawn, Chicago, IL

AT&T logo

Availability:

92.9%

Customer Rating:

3.3 of 5 stars

(295)

Avg. Download Speed

75 Mbps

AT&T offers DSL service to 92.9% of Woodlawn homes. Across the neighborhood, AT&T DSL has speeds up to 75 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Woodlawn from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Woodlawn?

T-Mobile Home Internet Fixed Wireless in Woodlawn, Chicago, IL

T-Mobile Home Internet logo

Availability:

90.8%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

63 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 90.8% of Woodlawn homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Woodlawn from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Woodlawn, Chicago, IL

Verizon logo

Availability:

80.5%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

209 Mbps

Verizon offers Fixed Wireless service to 80.5% of Woodlawn homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 209 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 18 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Woodlawn from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Woodlawn, Chicago, IL

EarthLink logo

Availability:

73.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

37 Mbps

EarthLink offers Fixed Wireless service to 73.3% of Woodlawn homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.6 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Woodlawn from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Woodlawn, Chicago, IL

AT&T logo

Availability:

73.3%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

37 Mbps

AT&T offers Fixed Wireless service to 73.3% of Woodlawn homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.6 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Woodlawn from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Woodlawn?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Woodlawn is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Woodlawn is T-Mobile Home Internet.
  • Viasat, XFINITY from Comcast, and HughesNet has the broadest coverage in Woodlawn, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Woodlawn compare to other cities with a similar population?

To see how Woodlawn stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Woodlawn’s C+ ISP Report Card and 46 / 100 Digital Connectivity Index.

Stanford University, Stanford, CA

  • ISP Report Card: C+
  • Digital Connectivity Index: 46 / 100
Morris Park, Philadelphia, PA

  • ISP Report Card: A-
  • Digital Connectivity Index: 53 / 100
Northampton, Hampton, VA

  • ISP Report Card: B+
  • Digital Connectivity Index: 64 / 100

Olympia Heights, Miami, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 80 / 100
Potomac West, Alexandria, VA

  • ISP Report Card: B+
  • Digital Connectivity Index: 68 / 100
Prospect Hill, San Antonio, TX

  • ISP Report Card: A
  • Digital Connectivity Index: 46 / 100

Rice Military, Houston, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 78 / 100
Rochdale Village, Queens, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 56 / 100
Sand Lake, Anchorage, AK

  • ISP Report Card: C-
  • Digital Connectivity Index: 82 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Hitesh Patel

Astound Broadband

July 29, 2026

this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.

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ISPReports User

ProTek Communications Fiber

July 08, 2026
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