Shentel Internet Reviews

This page provides comprehensive Shentel Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

(6)

Cable

(24)

DSL

(4)

Shentel has 34 reviews and ratings across the United States. Ratings by service type include: Fiber: 4.33, Cable: 3.25, DSL: 3.75.

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Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026September 24, 2026Do you work for Shentel? Update this listing

Shentel Reviews by State

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Customer Reviews for Shentel Internet Service

Here are all 34 customer reviews for Shentel for you to sort and filter through. You can filter by Fiber, Cable and DSL, and by state.

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Customer Reviews

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Sheena L.

Shentel Cable

May 06, 2026

Shentel seems to be a great internet provider. We very rarely have slow or no internet. We have had to get a new router, but they were quick to get us up and running again. We usually have over 100Mbps speeds. We are able to have the whole family gaming at once and no buffering. The pricing seems to be adequate, roughly $120/ month for wall to wall. We have a large house ( just over 3,000 sq. ft.) and we are able to have connections even in the attic! I am definitely satisfied with our company.

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A Welch, WV Customer

Shentel DSL

August 07, 2025

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A Lynchburg, VA Customer

Shentel Fiber

May 09, 2025

I know this will blow you away - My service provided wants to save me money, yet increase my speed on downloads. They actually did this when I called for another issue. I will not go anywhere else for internet. Shentel is the best!

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A Woodstock, VA Customer

Shentel Cable

May 02, 2025

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A Appomattox, VA Customer

Shentel Cable

April 29, 2025

I feel that compared to the surrounding areas Shentel's internet just can't compete. Their prices are nearly double their competitors. Not only are their prices significantly higher, but typically other providers actually have faster Internet for less money. The only reason I've stuck with shentel is because they're the only option currently, but fiber is being ran in my neighborhood, and I plan to switch to that when available. I also experience fairly frequent internet outages.

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