Advertiser Disclosure: We may earn commissions when you buy through links on our site. Learn more

Astound Broadband vs. FiberFirst

Whether you’re researching Astound Broadband vs. FiberFirst internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Astound Broadband
Price: $20.00 - $290.00 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Cable, fiber, and DSL
Rating (Reviews): (109)

View Plans

FiberFirst
Price: Unavailable, please see site for details
Speed: 5,000 Mbps
Internet Type: Fiber
Rating (Reviews): (2)

View Plans

Astound Broadband and FiberFirst compete directly in approximately 0.10% of their service areas, with Astound Broadband covering 12,865,516 people nationwide and FiberFirst serving 598,104. Astound Broadband primarily delivers internet through a cable connection; FiberFirst specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Astound Broadband and FiberFirst's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Astound Broadband vs. FiberFirst | Pros & Cons

Astound Broadband Logo

Pros:

  • Gigabit speeds available
  • Offers discounted intro pricing
  • Wide range of plan options
  • No contracts required

Cons:

  • Limited service availability
  • Limited fiber availability
  • Installation fees apply

View Plans

FiberFirst Logo

Pros:

  • Multi-gig speeds available
  • Extensive fiber network
  • Connects multiple devices simultaneously
  • Compatible with standard Wi-Fi devices

Cons:

  • Limited service availability
  • May require credit check for service activation
  • Speeds fluctuate during peak usage hours

View Plans

Astound Broadband vs. FiberFirst | Availability

Astound Broadband and FiberFirst have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Astound Broadband Available | FiberFirst Available | No Coverage

Astound Broadband currently offers internet service in 1,036 cities and 138 counties across 13 states, reaching approximately 12,865,516 residents. Their service area includes major markets like Chicago, IL; New York, NY; and Boston, MA. By comparison, FiberFirst serves 598,104 residents in 54 cities and 14 counties in 7 states, with a presence in population centers such as Dallas, TX; Omaha, NE; and Killeen, TX.

Astound Broadband has particularly strong coverage nationwide, where they serve 0 cities and 0 zip codes. Their Rural Coverage Ratio of 4 indicates they focuses heavily on urban areas, with limited service available in rural communities..

FiberFirst is prominent in nationwide with service to 0 cities and 0 zip codes. With a Rural Coverage Ratio of 5, FiberFirst focuses heavily on urban areas, with limited service available in rural communities.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Astound Broadband and FiberFirst at your location, use our address search tool:

Astound Broadband vs. FiberFirst | Speeds & Technology

Astound Broadband and FiberFirst utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Astound Broadband primarily delivers internet through cable, available to 87.5% of their customers. They also offer fiber to 18.5% of their coverage area. FiberFirst relies on fiber technology, which comprises 100.0% of their network, this is the only connection type they offer.

In terms of potential speeds across the country, FiberFirst offers higher overall speeds, with speeds for most covered areas averaging 5,000 Mbps compared to Astound Broadband's average speed of 1,563 Mbps. When examining their overlapping service areas, FiberFirst delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 100.00%.

The availability of each provider's fastest technology varies significantly by location. Astound Broadband's premium Fiber service reaches 18.5% of their coverage area. Meanwhile, FiberFirst's top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Astound Broadband vs. FiberFirst | Plans & Pricing

Below are the current internet plans and pricing details for Astound Broadband, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, FiberFirst has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Astound Broadband plan details below to help you understand their offerings while we await FiberFirst's compliance with federal transparency requirements.

Astound Broadband Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
Internet 300$20.00 ($35.99 after 12 months)300 Mbps20 MbpsCable
Internet 600$25.00 ($45.99 after 12 months)600 Mbps20 MbpsCable
Internet 1 Gig$40.00 ($55.99 after 12 months)1000 Mbps20 MbpsCable
Internet 1.5 Gig$50.00 ($85.99 after 12 months)1500 Mbps1000 MbpsFiber
Internet 5 Gig$280.00 ($290.00 after 12 months)5000 Mbps5000 MbpsFiber

Note: These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas.

Astound Broadband Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Astound Broadband vs. FiberFirst | Customer Ratings & Reviews

Compare how real customers rate Astound Broadband and FiberFirst based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Astound Broadband earns an overall rating of 3.35 / 5 stars from 109 customer reviews, while FiberFirst maintains a 4.50 / 5 rating from 2 reviews. FiberFirst outperforms Astound Broadband by 1.15 points in overall satisfaction. Astound Broadband's best-rated service is their fixed wireless offering at 4.75 / 5 stars, compared to FiberFirst's highest-rated service, fiber, at 4.50 / 5 stars.

Astound Broadband Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 3.37 of 5 stars

19

Cable

Cable: 3.31 of 5 stars

81

DSL

DSL: 2.67 of 5 stars

3

Fixed Wireless

Fixed Wireless: 4.75 of 5 stars

4

Astound Broadband has an overall rating of 3.35 out of 5, with a total of 109 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Astound Broadband's ratings, their cable service (74% of reviews) averages 3.31 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Astound Broadband Internet Reviews page.

FiberFirst Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.50 of 5 stars

2

FiberFirst has an overall rating of 4.50 out of 5, with a total of 2 reviews and ratings across the United States. Their overall satisfaction score places them higher than other internet providers nationwide.

Looking deeper into FiberFirst's ratings, their fiber service (100% of reviews) averages 4.50 / 5 stars, equal to their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our FiberFirst Internet Reviews page.

Astound Broadband vs. FiberFirst | Fees & Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

FiberFirst has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting FiberFirst directly or reviewing their terms of service documentation.

Astound Broadband Service

Fee

Pro install (optional)

$79.95

Activation (new acct)

$9.99

Network access fee

~$10/mo

Equipment rental

$14.49/mo​

FiberFirst Service

Fee

Not Provided by FiberFirst

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Astound Broadband vs. FiberFirst | Top Cities

Astound Broadband serves 1,036 cities while FiberFirst is available in 54 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

Astound Broadband Cities

Chicago, IL
  • Availability: 28.29%
  • Avg. Download Speed: 1,500 Mbps
New York, NY
  • Availability: 8.93%
  • Avg. Download Speed: 1,500 Mbps
Boston, MA
  • Availability: 25.54%
  • Avg. Download Speed: 1,500 Mbps
Manhattan, NY
  • Availability: 60.02%
  • Avg. Download Speed: 1,500 Mbps
San Francisco, CA
  • Availability: 17.74%
  • Avg. Download Speed: 1,504 Mbps

Overlapping Cities

Harker Heights, TX
  • Astound Broadband Avg. Speed: 1,500 Mbps
  • FiberFirst Avg. Speed: 5,000 Mbps
Dallas, TX
  • Astound Broadband Avg. Speed: 1,500 Mbps
  • FiberFirst Avg. Speed: 5,000 Mbps
Northlake, TX
  • Astound Broadband Avg. Speed: 1,500 Mbps
  • FiberFirst Avg. Speed: 5,000 Mbps
Georgetown, TX
  • Astound Broadband Avg. Speed: 1,426 Mbps
  • FiberFirst Avg. Speed: 5,000 Mbps
Austin, TX
  • Astound Broadband Avg. Speed: 1,493 Mbps
  • FiberFirst Avg. Speed: 5,000 Mbps

FiberFirst Cities

Dallas, TX
  • Availability: 2.94%
  • Avg. Download Speed: 5,000 Mbps
Omaha, NE
  • Availability: 11.43%
  • Avg. Download Speed: 5,000 Mbps
Killeen, TX
  • Availability: 49.34%
  • Avg. Download Speed: 5,000 Mbps
Keller, TX
  • Availability: 62.46%
  • Avg. Download Speed: 5,000 Mbps
Phoenix, AZ
  • Availability: 1.39%
  • Avg. Download Speed: 5,000 Mbps