Optimum vs. CrossTel

Which is better where you live? Coverage, speed, price and customer ratings, side by side

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Whether you’re researching Optimum vs. CrossTel internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026November 4, 2026

Which is better, Optimum or CrossTel?

Faster

Cheaper to start

Better rated

Available to more people

Optimum

Price: $35.00 - $300.00 / mo.
Speed: 10 - 8,000 Mbps
Internet Type: Cable and fiber
Rating (Reviews): (267)
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CrossTel

Price: $57.00 - $97.00 / mo.
Speed: 25 - 1,000 Mbps
Internet Type: Fixed wireless, DSL, and fiber
Rating (Reviews): (0)
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Optimum vs. CrossTel at a glance

Measure	Optimum	CrossTel

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Optimum and CrossTel are available

Optimum and CrossTel have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Optimum Available | CrossTel Available | No Coverage

Optimum currently offers internet service in 3,300 cities and 356 counties across 21 states, reaching approximately 20,813,462 residents. Their service area includes major markets like New York, NY; Brooklyn, NY; and Bronx, NY.

Each provider’s own page has its full coverage map, county by county: Optimum coverage map and CrossTel coverage map.

Availability changes from one street to the next. Check your address to see whether Optimum, CrossTel or both are offered at your home.

Optimum vs. CrossTel Speeds and Technology

Optimum and CrossTel utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Optimum offers higher overall speeds, with speeds for most covered areas averaging 4,833 Mbps compared to CrossTel’s average speed of 224 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Optimum’s premium Fiber service reaches 57.1% of their coverage area. Meanwhile, CrossTel’s top-tier Fiber is available to 17.7% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Optimum vs. CrossTel Plans and Prices

Below are the current internet plans and pricing details for Optimum and CrossTel, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Optimum Internet Plans & Pricing

Plan	Monthly Price	Typical Download Speed	Typical Upload Speed	Connection Type
300 Mbps Fiber Internet	$35.00 ($75.00 regular price)	300 Mbps	300 Mbps	Fiber
100 Mbps Internet	$94.99	100 Mbps	5 Mbps	Cable
500 Mbps Fiber Internet	$45.00 ($95.00 regular price)	500 Mbps	500 Mbps	Fiber
300 Mbps Internet	$35.00 ($104.99 regular price)	300 Mbps	20 Mbps	Cable
1 Gig Fiber Internet	$55.00 ($115.00 regular price)	1000 Mbps	1000 Mbps	Fiber
500 Mbps Internet	$45.00 ($124.99 regular price)	500 Mbps	20 Mbps	Cable
2 Gig Fiber Internet	$65.00 ($135.00 regular price)	2000 Mbps	2000 Mbps	Fiber
1 Gig Internet	$55.00 ($144.99 regular price)	1000 Mbps	35 Mbps	Cable
5 Gig Fiber Internet	$200.00	5000 Mbps	5000 Mbps	Fiber
8 Gig Fiber Internet	$300.00	8000 Mbps	8000 Mbps	Fiber

Sourced from pricing published on Optimum's official website, last verified November 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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CrossTel Internet Plans & Pricing

Plan	Monthly Price	Typical Download Speed	Typical Upload Speed	Connection Type
The Easy Scroller	$57.00	25 Mbps	5 Mbps	DSL
Office Warrior	$62.00	50 Mbps	10 Mbps	DSL
Connected Home	$67.00	100 Mbps	10 Mbps	DSL
Daily Streamer	$67.00	250 Mbps	100 Mbps	Fiber
Digital Family	$87.00	600 Mbps	100 Mbps	Fiber
Platinum	$89.99	100 Mbps	20 Mbps	Fixed Wireless
XStream	$97.00	1000 Mbps	500 Mbps	Fiber

Sourced from pricing published on CrossTel's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Optimum vs. CrossTel Customer Ratings and Reviews

Compare how real customers rate Optimum and CrossTel based on our comprehensive database of verified customer reviews across all service types.

Optimum Ratings & Reviews

Connection

Customer Rating

Fiber

(55)

Cable

(223)

Optimum has an overall rating of 3.09 out of 5, with a total of 279 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Optimum’s ratings, their Cable service (80% of reviews) averages 3.02 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Optimum Internet Reviews page.

Optimum vs. CrossTel Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Optimum Service

Fee

Professional Installation Fee

$100

CrossTel Service

Fee

Not Provided by CrossTel

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Optimum vs. CrossTel Pros and Cons

Optimum

Pros

Cons

CrossTel

Pros

Cons

Optimum vs. CrossTel Top Cities

Optimum serves 3,300 cities while CrossTel is available in 59 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.