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Optimum vs. Setel

Which is better where you live? Coverage, speed, price and customer ratings, side by side

Whether you’re researching Optimum vs. Setel internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Which is better, Optimum or Setel?

Faster
Cheaper to start
Better rated
Available to more people
Optimum
Price: $35.00 - $300.00 / mo.
Speed: 10 - 8,000 Mbps
Internet Type: Cable and fiber
Rating (Reviews): 3 of 5 stars (267)

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Setel
Price: Unavailable, please see site for details
Speed: 10 - 1,000 Mbps
Internet Type: Fiber and fixed wireless
Rating (Reviews): No rating yet (0)

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Optimum vs. Setel at a glance

Measure Optimum Setel

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Optimum and Setel are available

Optimum and Setel have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Optimum Available | Setel Available | No Coverage

Optimum currently offers internet service in 3,300 cities and 356 counties across 21 states, reaching approximately 20,813,462 residents. Their service area includes major markets like New York, NY; Brooklyn, NY; and Bronx, NY. By comparison, Setel serves 2,720 residents in 3 cities and 2 counties in 1 state, with a presence in population centers such as Jacksonville, FL; Macclenny, FL; and Glen St. Mary, FL.

Each provider’s own page has its full coverage map, county by county: Optimum coverage map and Setel coverage map.

Availability changes from one street to the next. Check your address to see whether Optimum, Setel or both are offered at your home.

Optimum vs. Setel Speeds and Technology

Optimum and Setel utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Optimum offers higher overall speeds, with speeds for most covered areas averaging 4,833 Mbps compared to SETEL’s average speed of 999 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Optimum’s premium Fiber service reaches 57.1% of their coverage area. Meanwhile, Setel’s top-tier Fiber is available to 99.9% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Optimum vs. Setel Plans and Prices

Below are the current internet plans and pricing details for Optimum, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Setel has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Setel, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Optimum Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
300 Mbps Fiber Internet$35.00 ($75.00 regular price)300 Mbps300 MbpsFiber
100 Mbps Internet$94.99100 Mbps5 MbpsCable
500 Mbps Fiber Internet$45.00 ($95.00 regular price)500 Mbps500 MbpsFiber
300 Mbps Internet$35.00 ($104.99 regular price)300 Mbps20 MbpsCable
1 Gig Fiber Internet$55.00 ($115.00 regular price)1000 Mbps1000 MbpsFiber
500 Mbps Internet$45.00 ($124.99 regular price)500 Mbps20 MbpsCable
2 Gig Fiber Internet$65.00 ($135.00 regular price)2000 Mbps2000 MbpsFiber
1 Gig Internet$55.00 ($144.99 regular price)1000 Mbps35 MbpsCable
5 Gig Fiber Internet$200.005000 Mbps5000 MbpsFiber
8 Gig Fiber Internet$300.008000 Mbps8000 MbpsFiber

Sourced from pricing published on Optimum's official website, last verified November 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Optimum vs. Setel Customer Ratings and Reviews

Compare how real customers rate Optimum and Setel based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Optimum earns an overall rating of 3.09 / 5 stars from 279 customer reviews, while Setel maintains a 5.00 / 5 rating from 1 reviews. Setel outperforms Optimum by 1.9 points in overall satisfaction. Optimum’s best-rated service is their Fiber offering at 3.40 / 5 stars, compared to Setel’s highest-rated service, Fiber, at 5.00 / 5 stars.

Optimum Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 3.40 of 5 stars

(55)

Cable

Cable: 3.02 of 5 stars

(223)

Optimum has an overall rating of 3.09 out of 5, with a total of 279 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Optimum’s ratings, their Cable service (80% of reviews) averages 3.02 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Optimum Internet Reviews page.

Setel Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 5.00 of 5 stars

(1)

Setel has an overall rating of 5.00 out of 5, with a total of 1 reviews and ratings across the United States. Their overall satisfaction score places them higher than other internet providers nationwide.

Looking deeper into Setel’s ratings, their Fiber service (100% of reviews) averages 5.00 / 5 stars, equal to their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Setel Internet Reviews page.

Optimum vs. Setel Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Setel has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting Setel directly or reviewing their terms of service documentation.

Optimum Service

Fee

Professional Installation Fee

$100

Setel Service

Fee

Not Provided by Setel

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Optimum vs. Setel Pros and Cons

Optimum

Pros

    Cons

      Setel

      Pros

        Cons

          Optimum vs. Setel Top Cities

          Optimum serves 3,300 cities while Setel is available in 3 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

          Optimum Cities

          New York, NY
          • Availability: 59.86%
          • Avg. Download Speed: 7,084 Mbps
          Brooklyn, NY
          • Availability: 79.50%
          • Avg. Download Speed: 6,443 Mbps
          Bronx, NY
          • Availability: 99.09%
          • Avg. Download Speed: 6,655 Mbps
          Bridgeport, CT
          • Availability: 69.83%
          • Avg. Download Speed: 7,828 Mbps
          Dallas, TX
          • Availability: 6.40%
          • Avg. Download Speed: 940 Mbps

          Overlapping Cities

          Setel Cities

          Jacksonville, FL
          • Availability: 0.17%
          • Avg. Download Speed: 999 Mbps
          Macclenny, FL
          • Availability: 1.94%
          • Avg. Download Speed: 985 Mbps
          Glen St. Mary, FL
          • Availability: 0.22%
          • Avg. Download Speed: 1,000 Mbps