Best Internet Providers in Alabaster, AL
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Alabaster, AL
Alabaster has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Alabaster.
Ranks compare Alabaster with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Alabaster, AL at a Glance
Alabaster Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Alabaster ratings may vary and are shown below.
Who is the Best Internet Provider in Alabaster, AL?
AT&T is the highest-rated internet provider in Alabaster based on 95 Alabama customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Alabaster?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Alabaster
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Alabaster Compares to Places Its Size
Alabaster's report card score is in the top 13% and its connectivity index is in the top 33%.
| Measure | Alabaster | Rank among US suburban and regional cities (25,000 to 49,999 people) | Shelby County | Alabama | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 91.8% | top 35% | 87.3% | 73.5% | 71.5% | 25 places at 100.0% |
| Average top speed | 4,460 Mbps | top 30% | 4,269 Mbps | 3,295 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 8.6 | top 17% | 8.2 | 7 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.7 | top 36% | 2.7 | 2.6 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 19% | top 27% | 17% | 9% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 97% | top 32% | 97% | 94% | 96% | 16 places at 100% |
| Homes with internet | 94% | top 38% | 95% | 88% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 80% | top 49% | 82% | 68% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 84% | top 48% | 87% | 72% | 81% | University Park, TX (99%) |
| Median household income | $90,448 | bottom 48% | $109,573 | $72,899 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 15% | top 47% | 16% | 16% | 16% | Rexburg, ID (71%) |
Fiber reaches 91.8% of homes in Alabaster, against 87.3% across Shelby County and 73.5% across Alabama. Households in Alabaster are the same size as the US average (2.7 people against 2.7); 19% of workers work from home (US 15%); and the median household income is $90,448 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Alabaster
Which Fiber Internet Providers are Available in Alabaster?
EarthLink Fiber in Alabaster, AL
Availability:
91.5%
Customer Rating:
(6)
Avg. Download Speed
4,761 Mbps
EarthLink offers Fiber service to 91.5% of Alabaster homes. Across the city, EarthLink Fiber has speeds up to 4,761 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Alabaster from EarthLink in terms of customer satisfaction.
AT&T Fiber in Alabaster, AL
Availability:
91.5%
Customer Rating:
(542)
Avg. Download Speed
4,761 Mbps
AT&T offers Fiber service to 91.5% of Alabaster homes. Across the city, AT&T Fiber has speeds up to 4,761 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Alabaster from AT&T in terms of customer satisfaction.
Spectrum Fiber in Alabaster, AL
Availability:
6.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 6.3% of Alabaster homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Alabaster?
T-Mobile Home Internet Fixed Wireless in Alabaster, AL
Availability:
99.3%
Customer Rating:
(342)
Avg. Download Speed
55 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.3% of Alabaster homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city.
Verizon Fixed Wireless in Alabaster, AL
Availability:
94.6%
Customer Rating:
(362)
Avg. Download Speed
252 Mbps
Verizon offers Fixed Wireless service to 94.6% of Alabaster homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 252 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
EarthLink Fixed Wireless in Alabaster, AL
Availability:
93.3%
Customer Rating:
(4)
Avg. Download Speed
29 Mbps
EarthLink offers Fixed Wireless service to 93.3% of Alabaster homes. Across the city, EarthLink Fixed Wireless has speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.0 Mbps throughout the city.
AT&T Fixed Wireless in Alabaster, AL
Availability:
93.3%
Customer Rating:
(205)
Avg. Download Speed
29 Mbps
AT&T offers Fixed Wireless service to 93.3% of Alabaster homes. Across the city, AT&T Fixed Wireless has speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.0 Mbps throughout the city.
Which Cable Internet Providers are Available in Alabaster?
Spectrum Cable in Alabaster, AL
Availability:
99.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.3% of Alabaster homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Alabaster?
EarthLink DSL in Alabaster, AL
Availability:
92.1%
Customer Rating:
(5)
Avg. Download Speed
68 Mbps
EarthLink offers DSL service to 92.1% of Alabaster homes. Across the city, EarthLink DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Alabaster from EarthLink in terms of customer satisfaction.
AT&T DSL in Alabaster, AL
Availability:
92.1%
Customer Rating:
(304)
Avg. Download Speed
68 Mbps
AT&T offers DSL service to 92.1% of Alabaster homes. Across the city, AT&T DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Alabaster from AT&T in terms of customer satisfaction.
Internet in Alabaster by Neighborhood and ZIP Code
Alabaster has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Alabaster
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Alabaster
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 35007 | 29,235 | 91.7% | 4,537 Mbps | 8.6 | A- | 80/100 |
How Alabaster Compares to Nearby Places
The 10 places nearest to Alabaster that have their own pages are all within 10 miles. Among them, Helena has the most homes with fiber (97.8%) and Marvel the fewest (9.1%); Alabaster has 91.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Alabaster (this page) | 27,738 | 91.8% | 4,460 Mbps | 8.6 | A- | 79/100 |
| Helena | 24,490 | 97.8% | 5,812 Mbps | 8.8 | A | 86/100 |
| Pelham | 22,489 | 89.9% | 4,541 Mbps | 8.6 | A- | 84/100 |
| Calera | 17,202 | 83.4% | 3,266 Mbps | 7.7 | B+ | 77/100 |
| Montevallo | 12,180 | 64.6% | 3,729 Mbps | 7.9 | B | 62/100 |
| Maylene | 8,695 | 91.1% | 5,026 Mbps | 8.5 | A- | 91/100 |
| Ryan | 1,379 | 71.7% | 3,862 Mbps | 8.3 | B+ | 67/100 |
| Marvel | 1,203 | 9.1% | 1,033 Mbps | 5.3 | C- | 64/100 |
| Siluria | 312 | 73.4% | 3,998 Mbps | 6.8 | B | 83/100 |
| Saginaw | 300 | 31.0% | 2,240 Mbps | 7 | B- | 68/100 |
| Dargin | 68 | 0.0% | 756 Mbps | 5.3 | D | 72/100 |
Who is the Fastest Internet Provider in Alabaster?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Alabaster
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Alabaster. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Alabaster Internet Providers
Based on 95 reviews from Alabama internet customers, AT&T is the best internet service provider for Alabaster residents. AT&T was rated at an average of 3.70 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Alabama, with 3.80 out of 5 stars and 99.3% coverage in Alabaster.
At a national level, based on 4173 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Alabaster Internet Providers
The table below shows average customer ratings from customers in Alabaster, Alabama, and customers throughout the country.
| ISP / Tech Type | Alabaster Overall | Alabama Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (0) | (4) | (816) | View Plans | ||
| AT&T | (0) | (37) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| HughesNet | (0) |  (4) | (25) | View Plans | ||
| Spectrum | (0) | (49) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Alabaster
Based on data reported by Alabaster ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Alabaster. Therefore, the average customer can get up to 4,378 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Alabaster Speed | Alabama Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (37) | (1051) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Spectrum | (0) | (49) | (1949) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Alabaster?
Of the providers in Alabaster, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Alabaster where enough of them have reviewed a provider, otherwise across Alabama or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.20 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.25 out of 5.
The table below shows how customers in Alabaster, Alabama, and the United States rated the affordability of their internet service.
Rated Affordability in Alabaster
| ISP / Tech Type | Alabaster Affordability | Alabama Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| AT&T | (0) | (37) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Spectrum | (0) | (49) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Alabama
Customer Reviews
ISPReports User
Dragonfly Internet
November 05, 2026 Borderline unusable internet, they'll charge you for "up to" 500mbps and you wont even crack 30 on their best days. Genuinely hope a class action lawsuit comes for these people and their scam.
Jon S
TEC Fiber
October 28, 2026 Fine when it works. Fails an average of once in every 2 weeks.
Fuck u is my name
Buzz Broadband
October 08, 2026 There ass leather shove a cactus up my ass then use them
An Alabama Customer
C Spire Fiber
June 17, 2026 Joseph G
AT&T Fiber
June 07, 2026 ATT's install was fairly straight forward although its really only done through service contractors rather than ATT employees which I guess is standard. They were however very helpful and I even got one of their direct numbers if there is ever an issue. I do wish Their standard equipment came with an option to modify the band the WIFI broadcasts on because all my neighbors operate on the same band, leading to clutter. I have not had any noticeable outages other than those related to power outages. Having symmetric upload/download is also a plus with no data caps. They do offer incentives if you sign up yourself, and another incentive if you place a service in the cart but leave and come back.
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Which ISP Should You Choose in Alabaster?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Alabaster is AT&T.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Alabaster is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Alabaster, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.