Best Internet Providers in Helena, AL
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Helena, AL
Helena has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Helena.
Ranks compare Helena with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Helena, AL at a Glance
Helena Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
C Spire
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Helena ratings may vary and are shown below.
Who is the Best Internet Provider in Helena, AL?
C Spire is the best internet provider in Helena based on Alabama customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, C Spire had the best reviews at the local, state, and national levels versus all available providers in Helena, making it a solid recommendation among providers with reviews. Unfortunately, C Spire is an option for 34.07% of the city.
Which Providers are Available at my Home in Helena?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Helena
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- C Spire - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Spectrum - fiber coverage map
How Helena Compares to Places Its Size
Helena's report card score is in the top 3% and its connectivity index is in the top 13%.
| Measure | Helena | Rank among US towns of 10,000 to 24,999 people | Shelby County | Alabama | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 97.8% | top 18% | 87.3% | 73.5% | 71.5% | 115 places at 100.0% |
| Average top speed | 5,812 Mbps | top 16% | 4,269 Mbps | 3,295 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 8.8 | top 10% | 8.2 | 7 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.9 | top 15% | 2.7 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 20% | top 20% | 17% | 9% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 98% | top 14% | 97% | 94% | 96% | 86 places at 100% |
| Homes with internet | 96% | top 14% | 95% | 88% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 84% | top 23% | 82% | 68% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 91% | top 15% | 87% | 72% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $133,845 | top 17% | $109,573 | $72,899 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 17% | top 19% | 16% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 97.8% of homes in Helena, against 87.3% across Shelby County and 73.5% across Alabama. Households in Helena are larger than the US average (2.9 people against 2.7); 20% of workers work from home (US 15%); and the median household income is $133,845 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Helena
Which Fiber Internet Providers are Available in Helena?
EarthLink Fiber in Helena, AL
Availability:
96.6%
Customer Rating:
(6)
Avg. Download Speed
4,575 Mbps
EarthLink offers Fiber service to 96.6% of Helena homes. Across the city, EarthLink Fiber has speeds up to 4,575 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Helena from EarthLink in terms of customer satisfaction.
AT&T Fiber in Helena, AL
Availability:
96.6%
Customer Rating:
(542)
Avg. Download Speed
4,575 Mbps
AT&T offers Fiber service to 96.6% of Helena homes. Across the city, AT&T Fiber has speeds up to 4,575 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Helena from AT&T in terms of customer satisfaction.
C Spire Fiber in Helena, AL
Availability:
34.1%
Customer Rating:
(24)
Avg. Download Speed
8,000 Mbps
C Spire offers Fiber service to 34.1% of Helena homes. Across the city, C Spire Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Spectrum Fiber in Helena, AL
Availability:
2.9%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.9% of Helena homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Helena?
T-Mobile Home Internet Fixed Wireless in Helena, AL
Availability:
97.7%
Customer Rating:
(342)
Avg. Download Speed
78 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.7% of Helena homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 78 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in Helena, AL
Availability:
96.0%
Customer Rating:
(362)
Avg. Download Speed
245 Mbps
Verizon offers Fixed Wireless service to 96.0% of Helena homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 245 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
EarthLink Fixed Wireless in Helena, AL
Availability:
96.0%
Customer Rating:
(4)
Avg. Download Speed
36 Mbps
EarthLink offers Fixed Wireless service to 96.0% of Helena homes. Across the city, EarthLink Fixed Wireless has speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.6 Mbps throughout the city.
AT&T Fixed Wireless in Helena, AL
Availability:
96.0%
Customer Rating:
(205)
Avg. Download Speed
36 Mbps
AT&T offers Fixed Wireless service to 96.0% of Helena homes. Across the city, AT&T Fixed Wireless has speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.6 Mbps throughout the city.
Which Cable Internet Providers are Available in Helena?
Spectrum Cable in Helena, AL
Availability:
95.8%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 95.8% of Helena homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Helena?
EarthLink DSL in Helena, AL
Availability:
85.4%
Customer Rating:
(5)
Avg. Download Speed
67 Mbps
EarthLink offers DSL service to 85.4% of Helena homes. Across the city, EarthLink DSL has speeds up to 67 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Helena from EarthLink in terms of customer satisfaction.
AT&T DSL in Helena, AL
Availability:
85.4%
Customer Rating:
(304)
Avg. Download Speed
67 Mbps
AT&T offers DSL service to 85.4% of Helena homes. Across the city, AT&T DSL has speeds up to 67 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Helena from AT&T in terms of customer satisfaction.
Internet in Helena by Neighborhood and ZIP Code
Helena has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Helena
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Helena
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 35080 | 20,949 | 97.3% | 5,981 Mbps | 8.9 | A | 89/100 |
How Helena Compares to Nearby Places
The 10 places nearest to Helena that have their own pages are all within 10 miles. Among them, Indian Springs Village has the most homes with fiber (99.1%) and Bessemer the fewest (69.5%); Helena has 97.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Helena (this page) | 24,490 | 97.8% | 5,812 Mbps | 8.8 | A | 86/100 |
| Hoover | 99,464 | 89.3% | 4,369 Mbps | 8.5 | A- | 82/100 |
| Bessemer | 45,906 | 69.5% | 3,479 Mbps | 7.6 | B | 59/100 |
| Alabaster | 27,738 | 91.8% | 4,460 Mbps | 8.6 | A- | 79/100 |
| Pelham | 22,489 | 89.9% | 4,541 Mbps | 8.6 | A- | 84/100 |
| Maylene | 8,695 | 91.1% | 5,026 Mbps | 8.5 | A- | 91/100 |
| Indian Springs Village | 5,257 | 99.1% | 4,970 Mbps | 8.8 | A | 79/100 |
| Kimbrell | 1,481 | 93.4% | 4,625 Mbps | 8.3 | A- | 80/100 |
| Ryan | 1,379 | 71.7% | 3,862 Mbps | 8.3 | B+ | 67/100 |
| Saginaw | 300 | 31.0% | 2,240 Mbps | 7 | B- | 68/100 |
| Dargin | 68 | 0.0% | 756 Mbps | 5.3 | D | 72/100 |
Who is the Fastest Internet Provider in Helena?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, C Spire should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Helena
| C Spire | 8,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Helena. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Helena Internet Providers
Based on 100 reviews from Alabama internet customers, C Spire is the best internet service provider for Helena residents. C Spire was rated at an average of 4.40 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Alabama, with 3.70 out of 5 stars and 99.9% coverage in Helena.
At a national level, based on 4200 national reviews for any of the providers listed above, C Spire is rated higher than any other provider, with a rating of 4.26 out of 5.
Local, State, and National Ratings for all Helena Internet Providers
The table below shows average customer ratings from customers in Helena, Alabama, and customers throughout the country.
| ISP / Tech Type | Helena Overall | Alabama Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| C Spire |  (0) | (5) | (27) | View Plans | ||
| Verizon |  (1) | (4) | (816) | View Plans | ||
| AT&T | (0) | (37) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| HughesNet | (0) |  (4) | (25) | View Plans | ||
| Spectrum | (0) | (49) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Helena
Based on data reported by Helena ISPs to the FCC, the fastest speeds in the city are available through C Spire. The company offers speeds up to 8,000 Mbps in Helena. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Helena Speed | Alabama Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (37) | (1051) | View Plans | ||
| C Spire | (0) | (5) | (27) | View Plans | ||
| Verizon | (1) | (4) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Spectrum | (0) | (49) | (1949) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Helena?
Of the providers in Helena, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Helena where enough of them have reviewed a provider, otherwise across Alabama or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.20 out of 5 for price, which is higher than the average across all internet providers in the country. C Spire is rated second for affordability, with an average price rating of 3.60 out of 5.
The table below shows how customers in Helena, Alabama, and the United States rated the affordability of their internet service.
Rated Affordability in Helena
| ISP / Tech Type | Helena Affordability | Alabama Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| C Spire | (0) | (5) | (27) | View Plans | ||
| Verizon | (1) | (4) | (816) | View Plans | ||
| AT&T | (0) | (37) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Spectrum | (0) | (49) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Alabama
Customer Reviews
ISPReports User
Dragonfly Internet
November 05, 2026 Borderline unusable internet, they'll charge you for "up to" 500mbps and you wont even crack 30 on their best days. Genuinely hope a class action lawsuit comes for these people and their scam.
Jon S
TEC Fiber
October 28, 2026 Fine when it works. Fails an average of once in every 2 weeks.
Fuck u is my name
Buzz Broadband
October 08, 2026 There ass leather shove a cactus up my ass then use them
An Alabama Customer
C Spire Fiber
June 17, 2026 Joseph G
AT&T Fiber
June 07, 2026 ATT's install was fairly straight forward although its really only done through service contractors rather than ATT employees which I guess is standard. They were however very helpful and I even got one of their direct numbers if there is ever an issue. I do wish Their standard equipment came with an option to modify the band the WIFI broadcasts on because all my neighbors operate on the same band, leading to clutter. I have not had any noticeable outages other than those related to power outages. Having symmetric upload/download is also a plus with no data caps. They do offer incentives if you sign up yourself, and another incentive if you place a service in the cart but leave and come back.
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Helena?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Helena is C Spire.
- The fastest internet provider should be C Spire. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Helena is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Helena, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.