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AT&T vs. Shentel

Whether you’re researching AT&T vs. Shentel internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

AT&T
Price: $65.00 - $90.00 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Fixed wireless, DSL, and fiber
Rating (Reviews): (924)

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Shentel
Price: Unavailable, please see site for details
Speed: 10 - 10,000 Mbps
Internet Type: Cable, fiber, and DSL
Rating (Reviews): (33)

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AT&T and Shentel compete directly in approximately 0.11% of their service areas, with AT&T covering 251,049,052 people nationwide and Shentel serving 463,587. AT&T primarily delivers internet through a DSL connection; Shentel specializes in cable connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of AT&T and Shentel’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

AT&T vs. Shentel | Pros & Cons

AT&T Logo

Pros:

  • Gigabit speeds available
  • Widespread national availability
  • Up-front month-to-month pricing
  • Wide range of plan options

Cons:

  • Coverage strength varies within service areas
  • Performance depends on local infrastructure
  • Higher speeds require premium pricing

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Shentel Logo

Pros:

  • Gigabit speeds available
  • Service available in rural areas
  • Fiber service available
  • Includes standard security features

Cons:

  • Limited service availability
  • Customers report dissatisfaction with pricing
  • Performance depends on local infrastructure

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AT&T vs. Shentel | Availability

AT&T and Shentel have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | AT&T Available | Shentel Available | No Coverage

AT&T currently offers internet service in 39,788 cities and 2,871 counties across 48 states, reaching approximately 251,049,052 residents. Their service area includes major markets like Los Angeles, CA; Chicago, IL; and Dallas, TX. By comparison, Shentel serves 463,587 residents in 503 cities and 57 counties in 4 states, with a presence in population centers such as Christiansburg, VA; Forest, VA; and Radford, VA.

AT&T has particularly strong coverage nationwide, where they serve 0 cities and 0 zip codes. Their Rural Coverage Ratio of 14 indicates they focuses heavily on urban areas, with limited service available in rural communities..

Shentel is prominent in the South Atlantic with service to 503 cities and 265 zip codes. With a Rural Coverage Ratio of 69, Shentel offers a balanced distribution of coverage across urban and rural areas.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about AT&T and Shentel at your location, use our address search tool:

AT&T vs. Shentel | Speeds & Technology

AT&T and Shentel utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, AT&T primarily delivers internet through DSL, available to 44.5% of their customers. They also offer fiber to 27.9% of their coverage area. Shentel relies on cable technology, which comprises 88.9% of their network, with fiber available in 22.3% of their service locations.

In terms of potential speeds across the country, Shentel offers higher overall speeds, with speeds for most covered areas averaging 1,670 Mbps compared to AT&T’s average speed of 1,274 Mbps. When examining their overlapping service areas, Shentel delivers faster speeds in 0.33% of locations where both providers operate, similar speeds in 0.03%, and slower speeds in 99.64%.

The availability of each provider’s fastest technology varies significantly by location. AT&T’s premium Fiber service reaches 27.9% of their coverage area. Meanwhile, Shentel’s top-tier Fiber is available to 22.3% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

AT&T vs. Shentel | Plans & Pricing

Below are the current internet plans and pricing details for AT&T and Shentel, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

AT&T Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
Internet 300 (Fiber 300)$40.00 ($55.00 regular price)300 Mbps300 MbpsFiber
AT&T Internet (DSL)$60.00100 Mbps20 MbpsDSL
AT&T Internet Air$65.00225 Mbps10 MbpsFixed Wireless
Internet 500 (Fiber 500)$50.00 ($65.00 regular price)500 Mbps500 MbpsFiber
Internet 1000 (Fiber 1 Gig)$48.00 ($80.00 regular price)1000 Mbps1000 MbpsFiber
Internet 2000 (Fiber 2 Gig)$93.00 ($145.00 regular price)2000 Mbps2000 MbpsFiber
Internet 5000 (Fiber 5 Gig)$123.00 ($180.00 regular price)5000 Mbps5000 MbpsFiber

Sourced directly from AT&T's FCC-mandated machine-readable broadband label data, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

AT&T Plans

Shentel Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
1.2 Gig Internet$85.001200 Mbps50 MbpsCable

Sourced directly from Shentel's FCC-mandated machine-readable broadband label data, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

Shentel Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

AT&T vs. Shentel | Customer Ratings & Reviews

Compare how real customers rate AT&T and Shentel based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, AT&T earns an overall rating of 3.63 / 5 stars from 945 customer reviews, while Shentel maintains a 3.48 / 5 rating from 33 reviews. AT&T outperforms Shentel by 0.1 points in overall satisfaction. AT&T’s best-rated service is their Fiber offering at 3.85 / 5 stars, compared to Shentel’s highest-rated service, Fiber, at 4.33 / 5 stars.

AT&T Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 3.85 of 5 stars

(472)

DSL

DSL: 3.28 of 5 stars

(289)

Fixed Wireless

Fixed Wireless: 3.60 of 5 stars

(184)

AT&T has an overall rating of 3.63 out of 5, with a total of 945 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into AT&T’s ratings, their Fiber service (50% of reviews) averages 3.85 / 5 stars, lower than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our AT&T Internet Reviews page.

Shentel Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 4.33 of 5 stars

(6)

Cable

Cable: 3.22 of 5 stars

(23)

DSL

DSL: 3.75 of 5 stars

(4)

Shentel has an overall rating of 3.48 out of 5, with a total of 33 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Shentel’s ratings, their Cable service (70% of reviews) averages 3.22 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Shentel Internet Reviews page.

AT&T vs. Shentel | Fees & Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

AT&T Service

Fee

Activation Fee

$35.00

Installation Fee

$150.00

Shentel Service

Fee

No additional fees listed

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

AT&T vs. Shentel | Top Cities

AT&T serves 39,788 cities while Shentel is available in 503 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

AT&T Cities

Los Angeles, CA
  • Availability: 94.20%
  • Avg. Download Speed: 1,484 Mbps
Chicago, IL
  • Availability: 96.73%
  • Avg. Download Speed: 1,124 Mbps
Dallas, TX
  • Availability: 93.64%
  • Avg. Download Speed: 2,868 Mbps
Houston, TX
  • Availability: 93.43%
  • Avg. Download Speed: 3,310 Mbps
New York, NY
  • Availability: 30.35%
  • Avg. Download Speed: 54 Mbps

Overlapping Cities

Christiansburg, VA
  • AT&T Avg. Speed: 37 Mbps
  • Shentel Avg. Speed: 2,074 Mbps
Forest, VA
  • AT&T Avg. Speed: 34 Mbps
  • Shentel Avg. Speed: 2,241 Mbps
Radford, VA
  • AT&T Avg. Speed: 37 Mbps
  • Shentel Avg. Speed: 3,444 Mbps
Bedford, VA
  • AT&T Avg. Speed: 34 Mbps
  • Shentel Avg. Speed: 1,364 Mbps
Strasburg, VA
  • AT&T Avg. Speed: 57 Mbps
  • Shentel Avg. Speed: 983 Mbps

Shentel Cities

Christiansburg, VA
  • Availability: 92.53%
  • Avg. Download Speed: 2,076 Mbps
Forest, VA
  • Availability: 96.84%
  • Avg. Download Speed: 2,000 Mbps
Radford, VA
  • Availability: 90.49%
  • Avg. Download Speed: 3,161 Mbps
Rocky Mount, VA
  • Availability: 92.22%
  • Avg. Download Speed: 2,002 Mbps
Bedford, VA
  • Availability: 83.19%
  • Avg. Download Speed: 1,337 Mbps