11 Best Internet Providers in Botetourt County, VA
Find internet availability by address in Botetourt County, VA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Botetourt County ISP Report Card | Business Internet in Botetourt County
| Botetourt County ISP Report Card | B | |
| Download Speed for Most Households | 1,889 Mbps | |
| Number of Internet Service Providers | 11 | |
| Real Botetourt County Customer Ratings | 5 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Botetourt County has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Botetourt County.
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Botetourt County has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Botetourt County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Lumos Networks
Connection
Customer Rating
Fiber
DSL
XFINITY
Connection
Customer Rating
Fiber
Cable
Bee Online Advantage
Connection
Customer Rating
Fiber
Shentel
Connection
Customer Rating
Fiber
Above are the top 4 providers in Botetourt County, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Botetourt County ratings may vary and are shown below.
Who is the Best Internet Provider in Botetourt County, VA?
XFINITY from Comcast is the best internet provider in Botetourt County based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, XFINITY from Comcast had the best reviews at the local, state, and national levels versus all available providers in Botetourt County, making it a solid recommendation among providers with reviews. XFINITY from Comcast is an option for 68.00% of the county.
Click here to get XFINITY from Comcast
or call 1-877-244-3013
The chart and table below show average customer ratings from customers in Botetourt County, Virginia, and customers throughout the country.
Top Rated Internet Providers in Botetourt County
Local, State, and National Ratings for all Botetourt County Internet Providers
| ISP / Tech Type | Botetourt County Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (75) | (2164) | View Plans | ||
| Lumos Networks | (1) | (3) | (25) | View Plans | ||
| Shentel | (1) | (25) | (33) | View Plans | ||
| Cox | (1) | (37) | (406) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Verizon | (0) | (76) | (723) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Zitel | (0) | (0) | (0) | View Plans | ||
| Bee Online Advantage | (0) | (0) | (0) | View Plans |
Based on 228 reviews from Virginia internet customers, XFINITY from Comcast is the best internet service provider for Botetourt County residents. XFINITY from Comcast was rated at an average of 3.52 out of 5 in our report for overall customer satisfaction. Lumos Networks wins for second-place in Virginia, with 4.00 out of 5 stars and 84.7% coverage in Botetourt County.
At a national level, based on 4615 national reviews for any of the providers listed above, Lumos Networks is rated higher than any other provider, with a rating of 4.28 out of 5.
Which Providers are Available at my Home in Botetourt County?
a different provider.

Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Botetourt County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Shentel. On the other hand, based on data provided by the internet providers to the FCC, Cox Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Botetourt County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Lumos Networks | 5,000 Mbps | ||
| Cox Communications | 2,000 Mbps | ||
| Shentel | 1,200 Mbps | ||
| XFINITY from Comcast | 1,200 Mbps | ||
| Bee Online Advantage | 1,000 Mbps | ||
| Zitel | 960 Mbps | ||
| Verizon | 300 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| US Cellular | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Botetourt County
| ISP / Tech Type | Botetourt County Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (1) | (25) | (33) | View Plans | ||
| XFINITY | (2) | (75) | (2164) | View Plans | ||
| Lumos Networks | (1) | (3) | (25) | View Plans | ||
| Cox | (1) | (37) | (406) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| Verizon | (0) | (76) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Zitel | (0) | (0) | (0) | View Plans | ||
| Bee Online Advantage | (0) | (0) | (0) | View Plans |
Based on data reported by Botetourt County ISPs to the FCC, the fastest speeds in the county are available through Cox Communications. The company offers speeds up to 5,000 Mbps in Botetourt County. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the county rated their satisfaction with internet speed highest with Shentel. This indicates Shentel reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Botetourt County?
Virginia customers rate XFINITY from Comcast as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
XFINITY from Comcast received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Lumos Networks is rated in second place for affordability by the company’s Botetourt County customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Botetourt County, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Botetourt County
| ISP / Tech Type | Botetourt County Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (75) | (2164) | View Plans | ||
| Lumos Networks | (1) | (3) | (25) | View Plans | ||
| Cox | (1) | (37) | (406) | View Plans | ||
| Shentel | (1) | (25) | (33) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Verizon | (0) | (76) | (723) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Zitel | (0) | (0) | (0) | View Plans | ||
| Bee Online Advantage | (0) | (0) | (0) | View Plans |
Botetourt County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Botetourt County below, including the metrics used and how Botetourt County compares to the rest of Virginia and nation.
| Metric
(hover for details)
|
Botetourt County | Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Botetourt County that have a Fiber internet connection available to their home. | 88.95% | 76.30% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,889 Mbps | 1,990 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Botetourt County. | 5.6 | 5.6 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 12% | 16% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 91% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 91% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 67% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 68% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Botetourt County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Botetourt County is B, which is comparable to other counties. The local demand for broadband internet connectivity in Botetourt County is high with a score of 56 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Botetourt County have done a average job meeting the needs of its residents.
The Botetourt County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Botetourt County households have an internet connection despite having 99.79% availability. 67% of households have fiber, cable, or DSL, 11% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 67% of households have a broadband connection such as fiber, cable or DSL available to their home, 68% subscribe to it. A moderate amount of Botetourt County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Botetourt County?
- ISP Report Card: D+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 47 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C
- Digital Connectivity Index: 31 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 35 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 25 / 100
How Much Speed does a Botetourt County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Botetourt County is 2.6, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Botetourt County's average household income is $82,438 which is lower than the Virginia average of $107,027 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Botetourt County also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 12% of residents work from home, which is lower than the 16% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Botetourt County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Botetourt County households are more technology-disengaged. 91% of households have some sort of computing device, 81% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Botetourt County?
Lumos Networks Fiber in Botetourt County, VA
Lumos Networks offers Fiber service to 84.5% of Botetourt County homes. Across the county, Lumos Networks Fiber has speeds up to 1,866 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Lumos Networks Fiber. Lumos Networks Fiber is rated the same as other types of internet service available in Botetourt County from Lumos Networks in terms of customer satisfaction.
XFINITY Fiber in Botetourt County, VA
XFINITY from Comcast offers Fiber service to 8.3% of Botetourt County homes. Across the county, XFINITY Fiber has speeds up to 1,180 Mbps, with speeds from 1,000 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 130 Mbps throughout the county. XFINITY Fiber is rated about the same as other types of internet service available in Botetourt County from XFINITY in terms of customer satisfaction.
Bee Online Advantage Fiber in Botetourt County, VA
Bee Online Advantage offers Fiber service to 7.0% of Botetourt County homes. Across the county, Bee Online Advantage Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Shentel Fiber in Botetourt County, VA
Shentel offers Fiber service to 5.6% of Botetourt County homes. Across the county, Shentel Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Zitel Fiber in Botetourt County, VA
Zitel offers Fiber service to 1.5% of Botetourt County homes. Across the county, Zitel Fiber is the only type of service available from the company, with speeds up to 960 Mbps
Which Cable Internet Providers are Available in Botetourt County?
XFINITY Cable in Botetourt County, VA
XFINITY from Comcast offers Cable service to 67.1% of Botetourt County homes. Across the county, XFINITY Cable has speeds up to 1,200 Mbps
Cox Cable in Botetourt County, VA
Cox Communications offers Cable service to 4.8% of Botetourt County homes. Across the county, Cox Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Botetourt County?
Lumos Networks DSL in Botetourt County, VA
Lumos Networks offers DSL service to 31.5% of Botetourt County homes. Across the county, Lumos Networks DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Botetourt County?
US Cellular Fixed Wireless in Botetourt County, VA
US Cellular offers Fixed Wireless service to 92.2% of Botetourt County homes. Across the county, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.8 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Botetourt County, VA
T-Mobile Home Internet offers Fixed Wireless service to 91.5% of Botetourt County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
EarthLink Fixed Wireless in Botetourt County, VA
EarthLink offers Fixed Wireless service to 61.1% of Botetourt County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the county.
AT&T Fixed Wireless in Botetourt County, VA
AT&T offers Fixed Wireless service to 61.1% of Botetourt County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the county.
Verizon Fixed Wireless in Botetourt County, VA
Verizon offers Fixed Wireless service to 36.7% of Botetourt County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Botetourt County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Botetourt County is XFINITY.
- The fastest internet provider should be Cox Communications. Considering speed for the money and reliability in speeds, Shentel may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Botetourt County is XFINITY.
- US Cellular, Viasat, and HughesNet has the broadest coverage in Botetourt County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Botetourt County compare to other cities with a similar population?
To see how Botetourt County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Botetourt County's B ISP Report Card and 56 / 100 Digital Connectivity Index.
- ISP Report Card: B-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 22 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 58 / 100
- ISP Report Card: C
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 38 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 36 / 100
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