Best Internet Providers in Henrico County, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Henrico County, VA
Henrico County has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Henrico County.
Ranks compare Henrico County with the 133 Virginia counties.
The Best Internet in Henrico County, VA at a Glance
Henrico County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Henrico County ratings may vary and are shown below.
Who is the Best Internet Provider in Henrico County, VA?
AT&T is the highest-rated internet provider in Henrico County based on 183 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Henrico County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Henrico County Compares to the Rest of Virginia
Henrico County's report card score is tied 33rd of 133 and its connectivity index is tied 17th of 133.
| Measure | Henrico County | Rank among Virginia counties | Virginia | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 91.8% | Tied 30th of 133 | 79.0% | 71.5% | Bristol City and Falls Church City and 1 more (99.9%) |
| Average top speed | 1,517 Mbps | 71st of 133 | 2,389 Mbps | 3,486 Mbps | Staunton City (7,648 Mbps) |
| Providers at a typical address | 6.1 | Tied 22nd of 133 | 5.7 | 7.1 | Bristol City and Charlottesville City (7.5) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.5 | Tied 41st of 133 | 2.6 | 2.7 | Manassas Park City (3.7) |
| Workers who work from home | 23% | Tied 9th of 133 | 18% | 15% | Arlington County (35%) |
| Homes with a computer, tablet or phone | 96% | Tied 28th of 133 | 96% | 96% | Fairfax City and Falls Church City and 3 more (99%) |
| Homes with internet | 93% | Tied 18th of 133 | 92% | 91% | Falls Church City (99%) |
| Homes on fiber, cable or DSL | 81% | Tied 14th of 133 | 77% | 76% | Falls Church City (95%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 85% | Tied 24th of 133 | 83% | 81% | Falls Church City (96%) |
| Median household income | $107,219 | 22nd of 133 | $109,990 | $93,246 | Loudoun County ($186,288) |
| Residents in school (6th grade to college) | 15% | Tied 38th of 133 | 16% | 16% | Williamsburg City (46%) |
Fiber reaches 91.8% of homes in Henrico County, against 79.0% across Virginia. Households in Henrico County are smaller than the US average (2.5 people against 2.7); 23% of workers work from home (US 15%); and the median household income is $107,219 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Henrico County Compares to Its Neighbors
Henrico County has 7 neighbors. Among them, New Kent County has the most homes with fiber (96.4%) and Charles City County the fewest (3.1%); Henrico County has 91.8%.
Map of Henrico County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Henrico County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Henrico County (this page) | 334,389 | 91.8% | 1,517 Mbps | 6.1 | B- | 74/100 |
| Chesterfield County | 364,548 | 88.6% | 1,538 Mbps | 5.9 | B- | 86/100 |
| Richmond City | 226,610 | 84.8% | 1,621 Mbps | 6.1 | B- | 53/100 |
| Hanover County | 109,979 | 84.0% | 4,979 Mbps | 5.5 | B | 69/100 |
| Powhatan County | 30,333 | 28.9% | 1,331 Mbps | 3.9 | C- | 68/100 |
| Goochland County | 24,727 | 42.6% | 1,288 Mbps | 4.1 | C- | 57/100 |
| New Kent County | 22,945 | 96.4% | 1,814 Mbps | 5.1 | B- | 69/100 |
| Charles City County | 6,773 | 3.1% | 1,162 Mbps | 3 | D | 18/100 |
Internet in Henrico County by City and ZIP Code
Fiber reaches from 64.9% of homes in Montrose Heights to 100.0% in Wyndham; by ZIP code, from 68.4% in 23231 (Montrose Heights) to 98.2% in 23075 (Highland Springs). Each row links to that place’s page.
Cities and towns in Henrico County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Glen Allen | 54,995 | 95.5% | 1,568 Mbps | 6.3 | B | 84/100 |
| Tuckahoe | 49,979 | 94.5% | 1,276 Mbps | 5.9 | B- | 79/100 |
| Montrose Heights | 26,117 | 64.9% | 1,525 Mbps | 5.5 | C+ | 59/100 |
| Short Pump | 23,284 | 94.2% | 1,604 Mbps | 6.4 | B | 86/100 |
| Lakeside | 22,517 | 90.5% | 1,805 Mbps | 6.2 | B | 58/100 |
| East Highland Park | 17,029 | 96.0% | 2,552 Mbps | 6.5 | B+ | 49/100 |
| Laurel | 16,265 | 90.5% | 1,530 Mbps | 6.1 | B- | 72/100 |
| Sandston | 12,939 | 94.3% | 1,469 Mbps | 5.6 | B- | 60/100 |
| Highland Springs | 12,549 | 96.9% | 1,835 Mbps | 6.4 | B | 49/100 |
| Wyndham | 11,150 | 100.0% | 1,270 Mbps | 5.8 | B | 97/100 |
| Innsbrook | 8,650 | 93.9% | 1,607 Mbps | 6.4 | B | 88/100 |
| Montrose | 7,964 | 92.5% | 1,483 Mbps | 6.1 | B- | 46/100 |
| Chamberlayne | 5,581 | 100.0% | 1,207 Mbps | 5.9 | B | 69/100 |
| Varina | 344 | 0.0% | 1,200 Mbps | 5 | D+ | 46/100 |
ZIP codes in Henrico County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23223 (Richmond) | 51,980 | 83.2% | 1,783 Mbps | 6.3 | B- | 43/100 |
| 23231 (Montrose Heights) | 37,401 | 68.4% | 1,511 Mbps | 5.5 | C+ | 57/100 |
| 23060 (Glen Allen) | 37,344 | 97.4% | 1,465 Mbps | 6.3 | B | 85/100 |
| 23228 (Lakeside) | 36,961 | 90.2% | 1,692 Mbps | 6.2 | B | 63/100 |
| 23229 (Tuckahoe) | 34,695 | 94.6% | 1,271 Mbps | 5.9 | B- | 81/100 |
| 23233 (Short Pump) | 33,892 | 94.8% | 1,518 Mbps | 6.3 | B | 86/100 |
| 23238 (Tuckahoe) | 26,256 | 91.1% | 1,263 Mbps | 5.6 | B- | 78/100 |
| 23227 (Richmond) | 25,133 | 95.6% | 1,658 Mbps | 6.3 | B | 52/100 |
| 23294 (Richmond) | 17,575 | 89.9% | 1,606 Mbps | 6 | B- | 70/100 |
| 23226 (Richmond) | 16,971 | 94.7% | 1,560 Mbps | 6 | B | 75/100 |
| 23150 (Sandston) | 12,310 | 97.3% | 1,457 Mbps | 5.6 | B | 59/100 |
| 23075 (Highland Springs) | 10,474 | 98.2% | 1,835 Mbps | 6.3 | B+ | 47/100 |
| 23230 (Richmond) | 8,396 | 94.7% | 1,787 Mbps | 6.4 | B | 59/100 |
Who is the Fastest Internet Provider in Henrico County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Henrico County
| XFINITY from Comcast | 2,000 |
|---|---|
| Verizon | 1,000 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Henrico County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Henrico County Internet Providers
Based on 183 reviews from Virginia internet customers, AT&T is the best internet service provider for Henrico County residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Virginia, with 4.00 out of 5 stars and 99.5% coverage in Henrico County.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Henrico County Internet Providers
The table below shows average customer ratings from customers in Henrico County, Virginia, and customers throughout the country.
| ISP / Tech Type | Henrico County Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (82) | (2379) | View Plans | ||
| T-Mobile Home Internet | (1) | (10) | (342) | View Plans | ||
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Verizon | (5) | (85) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Henrico County
Based on data reported by Henrico County ISPs to the FCC, the fastest speeds in the county are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Henrico County. Therefore, the average customer can get up to 1,521 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Henrico County Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (5) | (85) | (816) | View Plans | ||
| XFINITY | (2) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Henrico County?
Of the providers in Henrico County, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Henrico County where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.67 out of 5 for price, which is similar to the average across all internet providers in the country. XFINITY from Comcast is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Henrico County, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Henrico County
| ISP / Tech Type | Henrico County Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (82) | (2379) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (1) | (10) | (342) | View Plans | ||
| Verizon | (5) | (85) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Fiber, 5G, Cable and DSL Internet in Henrico County
Which Fiber Internet Providers are Available in Henrico County?
EarthLink Fiber in Henrico County, VA
Availability:
91.8%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 91.8% of Henrico County homes. Across the county, EarthLink Fiber has speeds up to 980 Mbps, with speeds from 75 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 880, with an average of 880 Mbps throughout the county. EarthLink Fiber is rated about the same as other types of internet service available in Henrico County from EarthLink in terms of customer satisfaction.
Verizon Fiber in Henrico County, VA
Availability:
91.8%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 91.8% of Henrico County homes. Across the county, Verizon Fiber has speeds up to 980 Mbps, with speeds from 75 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 880, with an average of 880 Mbps throughout the county. Verizon Fiber is rated about the same as other types of internet service available in Henrico County from Verizon in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Henrico County?
T-Mobile Home Internet Fixed Wireless in Henrico County, VA
Availability:
95.4%
Customer Rating:
(342)
Avg. Download Speed
70 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.4% of Henrico County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the county.
EarthLink Fixed Wireless in Henrico County, VA
Availability:
90.6%
Customer Rating:
(4)
Avg. Download Speed
40 Mbps
EarthLink offers Fixed Wireless service to 90.6% of Henrico County homes. Across the county, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the county.
AT&T Fixed Wireless in Henrico County, VA
Availability:
90.6%
Customer Rating:
(205)
Avg. Download Speed
40 Mbps
AT&T offers Fixed Wireless service to 90.6% of Henrico County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the county.
Verizon Fixed Wireless in Henrico County, VA
Availability:
46.6%
Customer Rating:
(362)
Avg. Download Speed
198 Mbps
Verizon offers Fixed Wireless service to 46.6% of Henrico County homes. Across the county, Verizon Fixed Wireless has speeds up to 198 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 15 Mbps throughout the county.
Which Cable Internet Providers are Available in Henrico County?
XFINITY Cable in Henrico County, VA
Availability:
99.5%
Customer Rating:
(2077)
Avg. Download Speed
1,521 Mbps
XFINITY from Comcast offers Cable service to 99.5% of Henrico County homes. Across the county, XFINITY Cable is the only type of service available from the company, with speeds up to 1,521 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 122 Mbps throughout the county.
Which DSL Internet Providers are Available in Henrico County?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Henrico County, VA.
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
A Glen Allen, VA Customer
T-Mobile Home Internet Fixed Wireless
May 11, 2026 T-Mobile was the WORST mobile provider, especially with respect to customer service. I dreaded having to call in (after waiting so long for a text/chat option lost during the Sprint merger, it disappeared within weeks of availability) because of long wait times and barely knowledgable staff. But T-Mobile internet's customer service is so much better! The service has really improved over the three years I've been a customer; moving to 5G really helped. The one remaining point of contention is that the $35/month and $45/month deals are only for new customers. As much as I don't care for Verizon, at least their deals are for everyone.
Cassie C.
XFINITY Cable
September 29, 2024 Our internet provider has been really great for our family. We have not had any issues with the speed of our internet at all. The best part about it is that the price of our internet service has remained the same for years. You don't often see a company who doesn't raise the price.
A Laurel, VA Customer
Verizon Fiber
June 20, 2023 KB
Verizon Fiber
June 15, 2023 They seem like the only game in town that is halfway reliable so we kinda feel stuck sometimes. In getting rid of our landline, the cost of just having internet was pretty high. The speeds they were offering (our existing one was supposedly slower than they offer anymore) at the prices they were offering were insane. In all of the years we've had internet, each time they have ƒ??upgradedƒ? the speed of internet, we have never once noticed an improvement in that speed.
H.C.
Verizon Fiber
May 01, 2023 Overall, I've been pretty happy with my ISP. Any issues I've had have been resolved quickly, usually through the app. Installation was quick and easy, and I have never had issues with the router I rent from them. I feel like the price is a little steep for the speed tier I pay for, but not so steep that I'm unhappy to pay it.
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Which ISP Should You Choose in Henrico County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Henrico County is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Henrico County is AT&T.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Henrico County, available to 99.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.