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3 Best Internet Providers in Captain Cook, HI

Find internet availability by address in Captain Cook, HI

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Captain Cook ISP Report Card | Business Internet in Captain Cook

Captain Cook ISP Report at a Glance
ISP grade Captain Cook ISP Report Card C+
Average speed Download Speed for Most Households 2,742 Mbps
ISP count Number of Internet Service Providers 3
Customer review count Real Captain Cook Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Captain Cook has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Captain Cook.

Captain Cook overview

▼

Captain Cook has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Captain Cook.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Hawaiian Telcom

Hawaiian Telcom logo

Availability:

97.4%

Customer Rating:

3.8 of 5 stars

(19)

View Plans

1-877-374-1571 Price: $12.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Captain Cook.

Max Download Speed InfoCalculated from the maximum speeds available to most Captain Cook residents, weighted by block population.

Customer Rating

Fiber

93.1%

2,850 Mbps

2,850 Mbps

Fiber: 3.8 of 5 stars

(19)

DSL

80.1%

13 Mbps

25 Mbps

DSL: 0.0 of 5 stars

(0)

Spectrum

Spectrum logo

Availability:

84.1%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Captain Cook.

Max Download Speed InfoCalculated from the maximum speeds available to most Captain Cook residents, weighted by block population.

Customer Rating

Cable

84.1%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

85.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Captain Cook.

Max Download Speed InfoCalculated from the maximum speeds available to most Captain Cook residents, weighted by block population.

Customer Rating

Fixed Wireless

85.6%

96 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Captain Cook, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Captain Cook residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Captain Cook ratings may vary and are shown below.

Who is the Best Internet Provider in Captain Cook, HI?

T-Mobile Home Internet is the highest-rated internet provider in Captain Cook based on 37 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Captain Cook, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Captain Cook

T-Mobile Home Internet4.504.04
Hawaiian Telcom3.843.84
Spectrum2.813.27
HughesNetN/A2.25
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Captain Cook Internet Providers

ISP / Tech TypeCaptain Cook OverallHawaii OverallNational OverallFor Service
T-Mobile Home Internet (0) (2) (322)View Plans
Hawaiian Telcom (0) (19) (19)View Plans
Spectrum (0) (16) (1881)View Plans
HughesNet (0) (0) (24)View Plans
Viasat (0) (0) (12)View Plans

Based on 37 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Captain Cook residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.84 out of 5 stars and 97.4% coverage in Captain Cook.

At a national level, based on 2222 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Captain Cook?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Captain Cook, HI map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Captain Cook?

Based on both FCC data and unbiased customer ratings in Captain Cook, the fastest internet in the city comes from Hawaiian Telcom.

Data Reported to FCC by ISPs: Average Maximum Available in Captain Cook

Max Advertised Speed in Captain Cook, HI

Hawaiian Telcom2,850 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Hawaiian Telcom2,850 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Captain Cook

T-Mobile Home Internet4.503.96
Hawaiian Telcom4.054.05
Spectrum3.383.61
HughesNetN/A2.42
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCaptain Cook SpeedHawaii SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (2) (322)View Plans
Hawaiian Telcom (0) (19) (19)View Plans
Spectrum (0) (16) (1881)View Plans
HughesNet (0) (0) (24)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Captain Cook ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Captain Cook. Therefore, the average customer can get up to 2,724 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Captain Cook?

Hawaii customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated in second place for affordability by the company’s Captain Cook customers with an average price rating of 3.68 out of 5.

The chart and graph below show how customers in Captain Cook, Hawaii, and the United States rated the affordability of their internet service.

Rated Affordability in Captain Cook

T-Mobile Home Internet4.004.09
Hawaiian Telcom3.683.68
Spectrum2.312.90
HughesNetN/A2.63
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCaptain Cook AffordabilityHawaii AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (2) (322)View Plans
Hawaiian Telcom (0) (19) (19)View Plans
Spectrum (0) (16) (1881)View Plans
HughesNet (0) (0) (24)View Plans
Viasat (0) (0) (12)View Plans

Captain Cook Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Captain Cook below, including the metrics used and how Captain Cook compares to the rest of Hawaii and nation.

Captain Cook ISP Report Card: C+
Metric

(hover for details)
Captain Cook Hawaii USA
93.08% 89.35% 71.53%
2,742 Mbps 2,707 Mbps 3,583 Mbps
3.5 3.8 7.1

 

Captain Cook Digital Connectivity Index: 76 / 100
Metric

(hover for details)
Captain Cook Hawaii USA
3.1 3.1 2.7
17% 10% 15%
96% 96% 96%
94% 92% 91%
75% 80% 76%
76% 84% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Captain Cook ISP Report Card & Digital Connectivity Index

The ISP Report Card in Captain Cook is C+, which is better than other cities. The local demand for broadband internet connectivity in Captain Cook is high with a score of 76 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Captain Cook have done a good job meeting the needs of its residents.

The Captain Cook ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

94% of Captain Cook households have an internet connection despite having 98.71% availability. 75% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Captain Cook residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Captain Cook?

Honaunau-Napoopoo, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 80 / 100
Kealakekua, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 62 / 100
Hookena, HI

  • ISP Report Card: D-
  • Digital Connectivity Index: 82 / 100

Kahaluu-Keauhou, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100
Holualoa, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 84 / 100
Papa, HI

  • ISP Report Card: C+
  • Digital Connectivity Index: 66 / 100

Kailua-Kona, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 77 / 100
Kalaoa, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 81 / 100
Hawaiian Ocean View, HI

  • ISP Report Card: C
  • Digital Connectivity Index: 43 / 100

How Much Speed does a Captain Cook Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Captain Cook is 3.1, which is larger than the Hawaii average of 3.1 and larger than the national average of 2.7. Captain Cook’s average household income is $96,722 which is about average for the Hawaii average of $109,587 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Captain Cook also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Hawaii average of 14%. Additionally, 17% of residents work from home, which is higher than the 10% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Captain Cook has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Captain Cook households are more technology-engaged. 96% of households have some sort of computing device, 79% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Captain Cook?

Hawaiian Telcom Fiber in Captain Cook, HI

Hawaiian Telcom logo

Availability:

93.1%

Customer Rating:

3.8 of 5 stars

(19)

Avg. Download Speed

2,850 Mbps

Hawaiian Telcom offers Fiber service to 93.1% of Captain Cook homes. Across the city, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps, with speeds from 2,850 Mpbs up to 2,850 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hawaiian Telcom Fiber. Hawaiian Telcom Fiber is rated the same as other types of internet service available in Captain Cook from Hawaiian Telcom in terms of customer satisfaction.

Which Cable Internet Providers are Available in Captain Cook?

Spectrum Cable in Captain Cook, HI

Spectrum logo

Availability:

84.1%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 84.1% of Captain Cook homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 981 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Captain Cook from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Captain Cook?

Hawaiian Telcom DSL in Captain Cook, HI

Hawaiian Telcom logo

Availability:

80.1%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

13 Mbps

Hawaiian Telcom offers DSL service to 80.1% of Captain Cook homes. Across the city, Hawaiian Telcom DSL has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.3 Mbps throughout the city. Hawaiian Telcom DSL is rated other types of internet service available in Captain Cook from Hawaiian Telcom in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Captain Cook?

T-Mobile Home Internet Fixed Wireless in Captain Cook, HI

T-Mobile Home Internet logo

Availability:

85.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

96 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 85.6% of Captain Cook homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 96 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Captain Cook from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Captain Cook?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Captain Cook is T-Mobile Home Internet.
  • The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Captain Cook is T-Mobile Home Internet.
  • Hawaiian Telcom, Viasat, and HughesNet has the broadest coverage in Captain Cook, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Captain Cook compare to other cities with a similar population?

To see how Captain Cook stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Captain Cook’s C+ ISP Report Card and 76 / 100 Digital Connectivity Index.

Cassatt, SC

  • ISP Report Card: B-
  • Digital Connectivity Index: 39 / 100
Rosemont, IL

  • ISP Report Card: C-
  • Digital Connectivity Index: 34 / 100
Mabton, WA

  • ISP Report Card: C+
  • Digital Connectivity Index: 53 / 100

Bishop, GA

  • ISP Report Card: A-
  • Digital Connectivity Index: 91 / 100
Cambridge, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 49 / 100
Weaverville, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 54 / 100

Ottawa Lake, MI

  • ISP Report Card: B-
  • Digital Connectivity Index: 56 / 100
Riner, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 49 / 100
Roseau, MN

  • ISP Report Card: C+
  • Digital Connectivity Index: 62 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii

Customer Reviews

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ISPReports User

Hawaiian Telcom Fiber

August 02, 2026
More
Plan Pricing:
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Overall Rating:

Ab

Hawaiian Telcom Fiber

June 11, 2026

Doesn’t cover all of my home nor garage area

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Overall Rating:

Carl H

AT&T Fixed Wireless

March 21, 2026

AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.

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Tracy C.

Spectrum Cable

March 19, 2026

Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying

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Spencer H.

Hawaiian Telcom Fiber

January 07, 2026

We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.

The switch was relatively painless, quick, and significantly cheaper.

The installation was on time and the technician was fast and knowledgeable.

The download speed advertised is what I receive regularly and we have not experienced any outages yet.

We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.

Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.

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