3 Best Internet Providers in Hawaii County, HI

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Hawaii County, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hawaii County ratings may vary and are shown below.

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3. Hawaii County, HI Internet Service Providers

Who is the Best Internet Provider in Hawaii County, HI?

The chart and table below show average customer ratings from customers in Hawaii County, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Hawaii County

Local, State, and National Ratings for all Hawaii County Internet Providers

Based on 37 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for Hawaii County residents. Hawaiian Telcom was rated at an average of 3.84 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Hawaii, with 4.50 out of 5 stars and 80.9% coverage in Hawaii County.

At a national level, based on 2222 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Hawaii County?

Data Reported to FCC by ISPs: Average Maximum Available in Hawaii County

	ISP / Tech Type	Max Advertised Speed
	Hawaiian Telcom	2,850 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Hawaii County

Based on data reported by Hawaii County ISPs to the FCC, the fastest speeds in the county are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Hawaii County. Therefore, the average customer can get up to 2,731 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the county rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Hawaii County?

Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Hawaiian Telcom received a local rating of 3.80 out of 5, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Hawaii County customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Hawaii County, Hawaii, and the United States rated the affordability of their internet service.

Rated Affordability in Hawaii County

Hawaii County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Hawaii County below, including the metrics used and how Hawaii County compares to the rest of Hawaii and nation.

Hawaii County ISP Report Card: C+

	Metric (hover for details)	Hawaii County	Hawaii	USA
	Fiber Availability Percent The percentage of households in Hawaii County that have a Fiber internet connection available to their home.	92.58%	89.35%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,703 Mbps	2,707 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Hawaii County.	3.6	3.8	7.1

 

Hawaii County Digital Connectivity Index: 69 / 100

	Metric (hover for details)	Hawaii County	Hawaii	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.8	3.1	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	13%	10%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	96%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	91%	92%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	75%	80%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	76%	84%	77%

Hawaii County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Hawaii County is C+, which is better than other counties. The local demand for broadband internet connectivity in Hawaii County is high with a score of 69 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Hawaii County have done a good job meeting the needs of its residents.

The Hawaii County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Hawaii County households have an internet connection despite having 98.41% availability. 75% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Hawaii County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Hawaii County?

How Much Speed does a Hawaii County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Hawaii County is 2.8, which is smaller than the Hawaii average of 3.1 and larger than the national average of 2.7. Hawaii County’s average household income is $85,058 which is lower than the Hawaii average of $109,587 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Hawaii County also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Hawaii average of 14%. Additionally, 13% of residents work from home, which is higher than the 10% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Hawaii County has a high need for internet connectivity and speeds.

Compared to the rest of the country, Hawaii County households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 81% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Hawaii County?

Which Cable Internet Providers are Available in Hawaii County?

Which DSL Internet Providers are Available in Hawaii County?

Which Fixed Wireless and LTE Internet Providers are Available in Hawaii County?

Which ISP Should You Choose in Hawaii County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Hawaii County is Hawaiian Telcom.
• The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Hawaii County is Hawaiian Telcom.
• Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Hawaii County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Hawaii County compare to other cities with a similar population?

To see how Hawaii County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Hawaii County’s C+ ISP Report Card and 69 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii County