Best Internet Providers in Hawaii County, HI
All 3 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Hawaii County, HI
Hawaii County has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Hawaii County.
The Best Internet in Hawaii County, HI at a Glance
Hawaii County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hawaii County ratings may vary and are shown below.
Who is the Best Internet Provider in Hawaii County, HI?
T-Mobile Home Internet is the highest-rated internet provider in Hawaii County based on 38 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Hawaii County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Hawaii County
How Hawaii County Compares to the Rest of Hawaii
Fiber reaches 92.6% of homes in Hawaii County, against 89.3% across Hawaii. Households in Hawaii County are larger than the US average (2.8 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $85,058 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Hawaii County Compares to Its Neighbors
Map of Hawaii County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Hawaii County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
Internet in Hawaii County by City and ZIP Code
Fiber reaches from 12.5% of homes in Pepeekeo to 100.0% in Wainaku; by ZIP code, from 13.1% in 96783 (Pepeekeo) to 99.1% in 96749 (Hawaiian Paradise Park). Each row links to that place’s page.
Cities and towns in Hawaii County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Hilo | 44,509 | 97.3% | 2,828 Mbps | 3.9 | B- | 68/100 |
| Kailua-Kona | 16,098 | 98.2% | 2,813 Mbps | 4.1 | B- | 77/100 |
| Hawaiian Paradise Park | 14,853 | 100.0% | 2,850 Mbps | 3.9 | B | 81/100 |
| Kalaoa | 12,579 | 99.2% | 2,831 Mbps | 3.9 | B | 81/100 |
| Holualoa | 9,290 | 99.4% | 2,832 Mbps | 3.7 | B- | 84/100 |
| Mountain View | 8,399 | 97.3% | 2,791 Mbps | 3.3 | B- | 47/100 |
| Waikoloa | 7,568 | 94.6% | 2,746 Mbps | 3.5 | B- | 76/100 |
| Keaau | 6,651 | 96.4% | 2,782 Mbps | 3.3 | B- | 52/100 |
| Waimea | 6,327 | 98.9% | 2,835 Mbps | 3.1 | B- | 75/100 |
| Kahaluu-Keauhou | 5,218 | 96.0% | 2,614 Mbps | 3.8 | B- | 67/100 |
| Hawaiian Ocean View | 4,864 | 89.1% | 2,582 Mbps | 2 | C | 43/100 |
| Hawaiian Beaches | 4,422 | 93.5% | 2,502 Mbps | 3.5 | C+ | 60/100 |
| Ainaloa | 4,363 | 100.0% | 2,850 Mbps | 3.5 | B | 54/100 |
| Honokaa | 4,345 | 73.2% | 2,313 Mbps | 3.3 | C | 57/100 |
| Kuhio Village | 4,154 | 95.1% | 2,824 Mbps | 3.5 | B- | 79/100 |
| Captain Cook | 3,943 | 93.1% | 2,742 Mbps | 3.5 | C+ | 76/100 |
| Pahoa | 3,791 | 94.6% | 2,734 Mbps | 3.1 | C+ | 45/100 |
| Volcano | 3,000 | 36.9% | 1,625 Mbps | 2.6 | D+ | 66/100 |
| Kapaau | 2,999 | 97.7% | 2,834 Mbps | 3.9 | B- | 64/100 |
| Kealakekua | 2,553 | 98.3% | 2,825 Mbps | 4.4 | B | 62/100 |
| Hawi | 2,500 | 96.3% | 2,787 Mbps | 3.7 | B- | 71/100 |
| Kurtistown | 2,462 | 92.4% | 2,700 Mbps | 3.5 | C+ | 55/100 |
| Naalehu | 2,192 | 99.0% | 2,789 Mbps | 3.8 | B- | 49/100 |
| Pepeekeo | 2,097 | 12.5% | 1,238 Mbps | 2.1 | D | 54/100 |
| Honaunau-Napoopoo | 2,086 | 93.4% | 2,743 Mbps | 4.1 | B- | 80/100 |
| Papaikou | 1,559 | 43.2% | 1,625 Mbps | 2.8 | C- | 79/100 |
| Nanawale Estates | 1,527 | 98.8% | 2,106 Mbps | 3.4 | B- | 47/100 |
| Pahala | 1,508 | 96.5% | 2,850 Mbps | 4 | B- | 84/100 |
| Paauilo | 1,397 | 23.6% | 1,287 Mbps | 2.2 | D+ | 40/100 |
| Wainaku | 1,284 | 100.0% | 2,850 Mbps | 3.7 | B | 52/100 |
| Kawaihae | 1,259 | 82.0% | 2,594 Mbps | 3.5 | C+ | 75/100 |
| Fern Forest | 1,234 | 74.3% | 2,382 Mbps | 2 | C | 27/100 |
| Kukui | 920 | 100.0% | 2,850 Mbps | 4 | B | 52/100 |
| Puako | 909 | 96.9% | 2,711 Mbps | 3.6 | B- | 72/100 |
| Laupahoehoe | 738 | 67.1% | 2,277 Mbps | 2.3 | C | 61/100 |
| Papa | 737 | 97.6% | 2,359 Mbps | 2.5 | C+ | 66/100 |
| Umikoa | 688 | 68.9% | 2,147 Mbps | 2.1 | C- | 40/100 |
| Honomu | 677 | 74.5% | 2,341 Mbps | 2.4 | C | 54/100 |
| Papaaloa | 636 | 83.3% | 2,850 Mbps | 2.5 | C | 59/100 |
| Hookena | 491 | 0.0% | 1,000 Mbps | 2.6 | D- | 82/100 |
| Opihikao | 439 | 65.6% | 2,344 Mbps | 3.2 | C | 57/100 |
| Puukohola Heiau National Historic Site | 410 | 83.7% | 2,548 Mbps | 3.4 | C+ | 72/100 |
| Hakalau | 387 | 53.5% | 2,100 Mbps | 1.5 | C- | 50/100 |
| Kalapana | 302 | 98.0% | 2,850 Mbps | 4.4 | B | 17/100 |
| Kukuihaele | 299 | 96.0% | 2,776 Mbps | 2.7 | C+ | 70/100 |
| Waiohinu | 213 | 88.3% | 2,527 Mbps | 3.1 | C+ | 21/100 |
| Ookala | 188 | 0.0% | 1,000 Mbps | 2.1 | D- | 42/100 |
| Ninole | 187 | 19.8% | 1,061 Mbps | 1 | D | 58/100 |
| Onomea | 162 | 39.5% | 1,404 Mbps | 1.7 | D+ | 67/100 |
| Kapulena | 156 | 14.7% | 1,273 Mbps | 1.2 | D | 70/100 |
| Honaunau | 142 | 100.0% | 2,850 Mbps | 2.1 | B- | 52/100 |
| Piihonua | 131 | 77.1% | 2,237 Mbps | 2.6 | C | 50/100 |
| Ocean View | 107 | 82.2% | 2,850 Mbps | 3 | C+ | 22/100 |
| Honomakau | 101 | 73.3% | 2,850 Mbps | 3.6 | C+ | 82/100 |
| Waikoloa Village | 94 | 100.0% | 2,850 Mbps | 2.6 | B- | 68/100 |
| Wailea | 82 | 56.1% | 2,850 Mbps | 2.7 | C | 63/100 |
| Niulii | 79 | 100.0% | 2,850 Mbps | 2 | B- | 76/100 |
| Waipio | 77 | 32.5% | 2,850 Mbps | 1.4 | C- | 78/100 |
| Milo Village | 72 | 0.0% | 25 Mbps | 0 | F | 34/100 |
| Punaluu | 53 | 50.9% | 2,850 Mbps | 2.6 | C- | 32/100 |
| Paauhau | 49 | 49.0% | 2,850 Mbps | 3 | C- | 64/100 |
| Keaukaha | 47 | 100.0% | 2,850 Mbps | 3.4 | B | 41/100 |
| Waiakea | 25 | 24.0% | 692 Mbps | 1.5 | D- | 64/100 |
ZIP codes in Hawaii County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 96720 (Hilo) | 46,615 | 97.4% | 2,828 Mbps | 3.9 | B- | 68/100 |
| 96740 (Kailua-Kona) | 35,658 | 98.4% | 2,792 Mbps | 4 | B- | 81/100 |
| 96749 (Hawaiian Paradise Park) | 20,513 | 99.1% | 2,833 Mbps | 3.8 | B- | 75/100 |
| 96778 (Hawaiian Beaches) | 14,178 | 95.4% | 2,619 Mbps | 3.4 | B- | 52/100 |
| 96743 (Waimea) | 13,065 | 95.6% | 2,798 Mbps | 3.3 | B- | 76/100 |
| 96771 (Mountain View) | 9,024 | 94.5% | 2,750 Mbps | 3.3 | C+ | 40/100 |
| 96738 (Waikoloa) | 7,528 | 94.2% | 2,734 Mbps | 3.5 | B- | 76/100 |
| 96704 (Captain Cook) | 6,767 | 87.8% | 2,593 Mbps | 3.4 | C+ | 79/100 |
| 96725 (Holualoa) | 5,839 | 98.6% | 2,824 Mbps | 3.7 | B- | 79/100 |
| 96727 (Honokaa) | 5,106 | 74.8% | 2,371 Mbps | 3.1 | C | 57/100 |
| 96760 (Kurtistown) | 5,038 | 94.1% | 2,723 Mbps | 2.9 | C+ | 58/100 |
| 96737 (Hawaiian Ocean View) | 4,923 | 88.6% | 2,584 Mbps | 2 | C | 43/100 |
| 96750 (Kealakekua) | 4,637 | 99.0% | 2,836 Mbps | 4.2 | B | 59/100 |
| 96755 (Kapaau) | 3,046 | 96.2% | 2,834 Mbps | 3.9 | B- | 65/100 |
| 96719 (Hawi) | 2,691 | 97.3% | 2,792 Mbps | 3.7 | B- | 72/100 |
| 96785 (Volcano) | 2,611 | 41.4% | 1,693 Mbps | 2.7 | D+ | 68/100 |
| 96772 (Naalehu) | 2,474 | 97.8% | 2,767 Mbps | 3.7 | B- | 44/100 |
| 96783 (Pepeekeo) | 2,177 | 13.1% | 1,198 Mbps | 2 | D | 55/100 |
| 96776 (Paauilo) | 1,680 | 23.9% | 1,218 Mbps | 2.1 | D+ | 43/100 |
| 96781 (Papaikou) | 1,645 | 43.1% | 1,620 Mbps | 2.8 | C- | 80/100 |
| 96777 (Pahala) | 1,559 | 95.1% | 2,850 Mbps | 4 | B- | 82/100 |
| 96764 (Laupahoehoe) | 957 | 63.6% | 2,284 Mbps | 2.2 | C- | 58/100 |
| 96728 (Honomu) | 672 | 71.0% | 2,374 Mbps | 2.4 | C | 55/100 |
| 96780 (Papaaloa) | 540 | 92.6% | 2,850 Mbps | 2.6 | C+ | 56/100 |
| 96710 (Hakalau) | 527 | 63.6% | 2,354 Mbps | 1.7 | C- | 55/100 |
| 96718 (Volcano) | 363 | 0.0% | 1,000 Mbps | 1.9 | D- | 57/100 |
| 96773 (Ninole) | 313 | 39.3% | 1,847 Mbps | 1.6 | D+ | 58/100 |
| 96774 (Ookala) | 282 | 0.0% | 958 Mbps | 2.1 | D- | 45/100 |
| 96726 (Honaunau-Napoopoo) | 201 | 48.3% | 1,893 Mbps | 3.2 | C- | 85/100 |
Who is the Fastest Internet Provider in Hawaii County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Hawaiian Telcom should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Hawaii County
| Hawaiian Telcom | 2,850 |
|---|---|
| Spectrum | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Hawaii County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Hawaii County Internet Providers
Based on 38 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Hawaii County residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.80 out of 5 stars and 95.4% coverage in Hawaii County.
At a national level, based on 2310 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Hawaii County Internet Providers
The table below shows average customer ratings from customers in Hawaii County, Hawaii, and customers throughout the country.
| ISP / Tech Type | Hawaii County Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (5) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Spectrum | (1) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Hawaii County
Based on data reported by Hawaii County ISPs to the FCC, the fastest speeds in the county are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Hawaii County. Therefore, the average customer can get up to 2,731 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Hawaii County Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (5) | (19) | (19) | View Plans | ||
| Spectrum | (1) | (17) | (1949) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Hawaii County?
Of the providers in Hawaii County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Hawaii County where enough of them have reviewed a provider, otherwise across Hawaii or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated second for affordability, with an average price rating of 3.80 out of 5.
The table below shows how customers in Hawaii County, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Hawaii County
| ISP / Tech Type | Hawaii County Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (5) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Spectrum | (1) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Fiber, 5G, Cable and DSL Internet in Hawaii County
Which Fiber Internet Providers are Available in Hawaii County?
Hawaiian Telcom Fiber in Hawaii County, HI
Hawaiian Telcom offers Fiber service to 92.0% of Hawaii County homes. Across the county, Hawaiian Telcom Fiber has speeds up to 2,832 Mbps, with speeds from 940 Mpbs up to 2,850 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 2,850, with an average of 2,828 Mbps throughout the county. Hawaiian Telcom Fiber is rated the same as other types of internet service available in Hawaii County from Hawaiian Telcom in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Hawaii County?
T-Mobile Home Internet Fixed Wireless in Hawaii County, HI
T-Mobile Home Internet offers Fixed Wireless service to 80.9% of Hawaii County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
Which Cable Internet Providers are Available in Hawaii County?
Which DSL Internet Providers are Available in Hawaii County?
Hawaiian Telcom DSL in Hawaii County, HI
Hawaiian Telcom offers DSL service to 77.0% of Hawaii County homes. Across the county, Hawaiian Telcom DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.3 Mbps throughout the county.
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
Bindhu S
Hawaiian Telcom Fiber
July 22, 2025 The internet speed is satisfactory, and the onsite customer service has been consistently reliable. However, the telephone customer service experience has been disappointing. Calls are routed internationally, and the representatives often struggle to understand or resolve the issues effectively. Technical support is also lacking; wait times to connect with a technician are excessively long. If alternative providers become available, I would strongly consider exploring them. Additionally, pricing becomes inconsistent after the first year. Based on feedback from neighbors, promotional rates are typically not extended beyond the initial term.
A Hawaiian Paradise Park, HI Customer
Hawaiian Telcom Fiber
October 06, 2024 The internet provider used in my household has been easy to set up and has quality customer service. I had to have a fiber optic line rerouted recently and they were out to do the work within a day and were so easy to communicate and work with. For a fairly rural area, I was pleasantly surprised when purchasing my home in 2019 that there was even the option of fiber optic internet service in the area. The service itself is fast and rarely do we have any down service time.
Gary M
Hawaiian Telcom Fiber
August 20, 2024 Everywhere is different for provider availability; rural Hawaii I believe is as tough as any. I like our provider, Hawaiian Telcom, for the pricing and the speed. We also have a 5 year deal at this price. It is a sign of the times in that multiple providers are now available. Spectrum was our previous provider until about five years ago. They maintained they could not reach us for the ten years before that where I bugged them periodically. They finally arrived with a reliable 100 Mb speed, when along came Hawaiian Telcom knocking on doors. Their price for a locked-in period was faster and cheaper than Spectrum; and it was fiber. Over time the speeds have been higher and more consistent than previous. Ten years is really not a short time but that long ago this same Hawaiian provider stated they could only reach our street with a 3 Mb on a good day DSL line.
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Hawaii County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Hawaii County is T-Mobile Home Internet.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Hawaii County is T-Mobile Home Internet.
- Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Hawaii County, available to 95.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
(25)