Best Internet Providers in Charleston, IL
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Charleston, IL
Charleston has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Charleston.
Ranks compare Charleston with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Charleston, IL at a Glance
Charleston Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Mediacom
Connection
Customer Rating
Fiber
Cable
Fidium
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
GigFire
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Charleston ratings may vary and are shown below.
Who is the Best Internet Provider in Charleston, IL?
T-Mobile Home Internet is the best internet provider in Charleston based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Charleston, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 50.44% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Charleston?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Charleston
- Fidium - fiber coverage map
- Mediacom - cable coverage map
- Nextlink - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Mediacom - fiber coverage map
- GigFire - fixed wireless coverage map
- Fidium - dsl coverage map
- Community Fiber Solutions - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
How Charleston Compares to Places Its Size
Charleston's report card score is in the top 40% and its connectivity index is in the bottom 19%.
| Measure | Charleston | Rank among US towns of 10,000 to 24,999 people | Coles County | Illinois | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 81.3% | bottom 50% | 74.6% | 47.6% | 71.5% | 115 places at 100.0% |
| Average top speed | 1,841 Mbps | bottom 31% | 1,786 Mbps | 3,187 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 8.7 | top 11% | 7.4 | 7.3 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.0 | bottom 3% | 2.1 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 11% | bottom 45% | 8% | 16% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 97% | top 28% | 94% | 95% | 96% | 86 places at 100% |
| Homes with internet | 85% | bottom 13% | 86% | 91% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 69% | bottom 25% | 69% | 75% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 82% | top 49% | 76% | 81% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $61,395 | bottom 16% | $64,172 | $95,616 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 27% | top 2% | 18% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 81.3% of homes in Charleston, against 74.6% across Coles County and 47.6% across Illinois. Households in Charleston are smaller than the US average (2.0 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $61,395 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Charleston
Which Fiber Internet Providers are Available in Charleston?
Fidium Fiber in Charleston, IL
Availability:
81.3%
Customer Rating:
(67)
Avg. Download Speed
2,000 Mbps
Fidium Fiber offers Fiber service to 81.3% of Charleston homes. Across the city, Fidium Fiber has speeds up to 2,000 Mbps
Mediacom Fiber in Charleston, IL
Availability:
13.8%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Mediacom offers Fiber service to 13.8% of Charleston homes. Across the city, Mediacom Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Charleston?
GigFire Fixed Wireless in Charleston, IL
Availability:
91.0%
Customer Rating:
(1)
Avg. Download Speed
148 Mbps
GigFire offers Fixed Wireless service to 91.0% of Charleston homes. Across the city, GigFire Fixed Wireless is the only type of service available from the company, with speeds up to 148 Mbps, with speeds from 100 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 130, with an average of 127 Mbps throughout the city.
Verizon Fixed Wireless in Charleston, IL
Availability:
90.1%
Customer Rating:
(362)
Avg. Download Speed
289 Mbps
Verizon offers Fixed Wireless service to 90.1% of Charleston homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 289 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Charleston, IL
Availability:
88.9%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 88.9% of Charleston homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
EarthLink Fixed Wireless in Charleston, IL
Availability:
88.4%
Customer Rating:
(4)
Avg. Download Speed
55 Mbps
EarthLink offers Fixed Wireless service to 88.4% of Charleston homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.9 Mbps throughout the city.
AT&T Fixed Wireless in Charleston, IL
Availability:
88.4%
Customer Rating:
(205)
Avg. Download Speed
55 Mbps
AT&T offers Fixed Wireless service to 88.4% of Charleston homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.9 Mbps throughout the city.
Nextlink Fixed Wireless in Charleston, IL
Availability:
65.7%
Customer Rating:
(14)
Avg. Download Speed
530 Mbps
Nextlink offers Fixed Wireless service to 65.7% of Charleston homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 530 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 500, with an average of 229 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Charleston, IL
Availability:
50.4%
Customer Rating:
(342)
Avg. Download Speed
63 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 50.4% of Charleston homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Which Cable Internet Providers are Available in Charleston?
Mediacom Cable in Charleston, IL
Availability:
82.6%
Customer Rating:
(82)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 82.6% of Charleston homes. Across the city, Mediacom Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Charleston?
Fidium DSL in Charleston, IL
Availability:
51.8%
Customer Rating:
(18)
Avg. Download Speed
189 Mbps
Fidium Fiber offers DSL service to 51.8% of Charleston homes. Across the city, Fidium DSL has speeds up to 189 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 75, with an average of 28 Mbps throughout the city. Fidium DSL is rated higher than other types of internet service available in Charleston from Fidium in terms of customer satisfaction.
Internet in Charleston by Neighborhood and ZIP Code
Charleston has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Charleston
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Charleston
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 61920 | 20,831 | 78.6% | 1,791 Mbps | 8.5 | B | 45/100 |
How Charleston Compares to Nearby Places
The 10 places nearest to Charleston that have their own pages are all within 12 miles. Among them, Mattoon has the most homes with fiber (82.7%) and Lerna the fewest (7.6%); Charleston has 81.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Charleston (this page) | 19,792 | 81.3% | 1,841 Mbps | 8.7 | B | 46/100 |
| Mattoon | 19,951 | 82.7% | 1,783 Mbps | 6.7 | B | 40/100 |
| Lerna | 1,360 | 7.6% | 829 Mbps | 5.3 | D+ | 55/100 |
| Ashmore | 1,195 | 59.8% | 5,042 Mbps | 6.8 | B | 44/100 |
| Westfield | 682 | 0.0% | 957 Mbps | 5.6 | D+ | 30/100 |
| Hutton | 623 | 34.8% | 1,227 Mbps | 6.6 | C+ | 26/100 |
| Loxa | 359 | 17.3% | 915 Mbps | 7.3 | C | 37/100 |
| Maple Point | 260 | 0.0% | 503 Mbps | 4.2 | D- | 33/100 |
| Janesville | 190 | 0.0% | 856 Mbps | 3.5 | D- | 39/100 |
| Oilfield | 112 | 4.5% | 1,009 Mbps | 5.3 | C- | 25/100 |
| Rardin | 79 | 0.0% | 201 Mbps | 2.9 | F | 34/100 |
Who is the Fastest Internet Provider in Charleston?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Fidium Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Charleston
| Fidium Fiber | 2,000 |
|---|---|
| Mediacom | 1,000 |
| Nextlink | 1,000 |
| Verizon | 300 |
| GigFire | 150 |
| Viasat | 100 |
| Community Fiber Solutions (CFS) | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Charleston. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Charleston Internet Providers
Based on 102 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Charleston residents. T-Mobile Home Internet was rated at an average of 3.94 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 90.1% coverage in Charleston.
At a national level, based on 2425 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Charleston Internet Providers
The table below shows average customer ratings from customers in Charleston, Illinois, and customers throughout the country.
| ISP / Tech Type | Charleston Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Fidium | (0) | (4) | (88) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Mediacom |  (1) | (20) | (93) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Charleston
Based on data reported by Charleston ISPs to the FCC, the fastest speeds in the city are available through Fidium Fiber. The company offers speeds up to 2,000 Mbps in Charleston. Therefore, the average customer can get up to 1,808 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Charleston Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Mediacom | (1) | (20) | (93) | View Plans | ||
| Fidium | (0) | (4) | (88) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| GigFire | (0) | (0) |  (1) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Charleston?
Of the providers in Charleston, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Charleston where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.78 out of 5.
The table below shows how customers in Charleston, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Charleston
| ISP / Tech Type | Charleston Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (9) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Fidium | (0) | (4) | (88) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Mediacom | (1) | (20) | (93) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
ISPReports User
Pavlov Media Fiber
November 13, 2026 
Carol
McDonough Telephone Cooperative Fiber
October 26, 2026 Fast, friendly service. Appreciate being able to get quick help by calling. Actually get a person on the phone
ISPReports User
McDonough Telephone Cooperative Fiber
October 09, 2026 61438
McDonough Telephone Cooperative Fiber
October 08, 2026 MTC has been a great internet for my family. Rather it be gaming system speed, or just watching tv in multiple rooms, The internet seems to run smoothly. I very seldom have internet interruption. When we do it is usually due to storm taking out a pole, or upgrading the system. It usually has been a short time when it does happen.
ISPReports User
MTC Technologies Fiber
October 08, 2026 Rate your provider
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Which ISP Should You Choose in Charleston?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Charleston is T-Mobile Home Internet.
- The fastest internet provider should be Fidium Fiber. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Charleston is Verizon.
- Viasat, HughesNet, and GigFire has the broadest coverage in Charleston, available to 91.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.