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8 Best Internet Providers in Lerna, IL

Find internet availability by address in Lerna, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Lerna ISP Report Card | Business Internet in Lerna

Lerna ISP Report at a Glance
ISP grade Lerna ISP Report Card D+
Average speed Download Speed for Most Households 829 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Lerna Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Lerna has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Lerna.

Lerna overview

▼

Lerna has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Lerna.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Fidium

Fidium logo

Availability:

92.1%

Customer Rating:

3.4 of 5 stars

(86)

View Plans

1-833-875-1335 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fiber

7.6%

2,000 Mbps

2,000 Mbps

Fiber: 3.6 of 5 stars

(67)

DSL

92.1%

103 Mbps

500 Mbps

DSL: 2.9 of 5 stars

(18)

EarthLink

EarthLink logo

Availability:

31.7%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

31.7%

38 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

GigFire

GigFire logo

Availability:

89.2%

Customer Rating:

3.0 of 5 stars

(1)

View Plans

Price: $70.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

89.2%

141 Mbps

150 Mbps

Wireless: 3.0 of 5 stars

(1)

Above are the top 4 providers in Lerna, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Nextlink

Nextlink logo

Availability:

88.8%

Customer Rating:

3.0 of 5 stars

(19)

View Plans

Price: $40.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

88.8%

791 Mbps

1,000 Mbps

Wireless: 3.3 of 5 stars

(14)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

83.5%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

83.5%

66 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

51.9%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

51.9%

170 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Community Fiber Solutions

Community Fiber Solutions logo

Availability:

47.9%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

47.9%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

31.7%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Lerna.

Max Download Speed InfoCalculated from the maximum speeds available to most Lerna residents, weighted by block population.

Customer Rating

Fixed Wireless

31.7%

38 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Lerna residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Lerna ratings may vary and are shown below.

Who is the Best Internet Provider in Lerna, IL?

T-Mobile Home Internet is the best internet provider in Lerna based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Lerna, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 83.53% of the city.

The chart and table below show average customer ratings from customers in Lerna, Illinois, and customers throughout the country.

Top Rated Internet Providers in Lerna

Fidium3.503.44
Verizon4.003.77
T-Mobile Home Internet4.004.04
AT&T3.543.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Lerna Internet Providers

ISP / Tech TypeLerna OverallIllinois OverallNational OverallFor Service
Fidium (0) (4) (86)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1007)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
Nextlink (0) (0) (19)View Plans
GigFire (0) (0) (1)View Plans
HughesNet (0) (0) (24)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Based on 80 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Lerna residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 51.9% coverage in Lerna.

At a national level, based on 2233 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Lerna?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Lerna, IL map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Lerna?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Nextlink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Lerna

Max Advertised Speed in Lerna, IL

Fidium2,000 Mbps
Nextlink1,000 Mbps
Verizon300 Mbps
GigFire150 Mbps
AT&T100 Mbps
Community Fiber Solutions100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Fidium Fiber2,000 Mbps
Nextlink1,000 Mbps
Verizon300 Mbps
GigFire150 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Community Fiber Solutions (CFS)100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Lerna

Fidium4.003.76
Verizon3.673.98
T-Mobile Home Internet3.883.96
AT&T3.463.74
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeLerna SpeedIllinois SpeedNational SpeedFor Service
Fidium (0) (4) (86)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1007)View Plans
Viasat (0) (1) (12)View Plans
Nextlink (0) (0) (19)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
GigFire (0) (0) (1)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Based on data reported by Lerna ISPs to the FCC, the fastest speeds in the city are available through Nextlink. The company offers speeds up to 1,000 Mbps in Lerna. Therefore, the average customer can get up to 791 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Lerna?

Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Lerna customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Lerna, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Lerna

Fidium3.753.60
Verizon4.003.45
T-Mobile Home Internet3.824.09
AT&T3.423.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeLerna AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Fidium (0) (4) (86)View Plans
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
AT&T (0) (50) (1007)View Plans
Viasat (0) (1) (12)View Plans
GigFire (0) (0) (1)View Plans
Nextlink (0) (0) (19)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Lerna Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Lerna below, including the metrics used and how Lerna compares to the rest of Illinois and nation.

Lerna ISP Report Card: D+
Metric

(hover for details)
Lerna Illinois USA
7.57% 47.62% 71.53%
829 Mbps 3,187 Mbps 3,583 Mbps
5.3 7.3 7.1

 

Lerna Digital Connectivity Index: 55 / 100
Metric

(hover for details)
Lerna Illinois USA
2.5 2.6 2.7
5% 16% 15%
96% 95% 96%
92% 91% 91%
73% 75% 76%
73% 76% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Lerna ISP Report Card & Digital Connectivity Index

The ISP Report Card in Lerna is D+, which is better than other cities. The local demand for broadband internet connectivity in Lerna is high with a score of 55 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Lerna have done a average job meeting the needs of its residents.

The Lerna ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

92% of Lerna households have an internet connection despite having 100.00% availability. 73% of households have fiber, cable, or DSL, 12% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Lerna residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Lerna?

Janesville, IL

  • ISP Report Card: D-
  • Digital Connectivity Index: 39 / 100
Trilla, IL

  • ISP Report Card: D+
  • Digital Connectivity Index: 39 / 100
Loxa, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 37 / 100

Mattoon, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 40 / 100
Magnet, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 61 / 100
Charleston, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 46 / 100

Hutton, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 26 / 100
Paradise, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 30 / 100
Toledo, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 33 / 100

How Much Speed does a Lerna Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Lerna is 2.5, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Lerna’s average household income is $97,823 which is higher than the Illinois average of $95,616 and higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Lerna also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 5% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Lerna has a high need for internet connectivity and speeds.

Compared to the rest of the country, Lerna households are more technology-engaged. 96% of households have some sort of computing device, 80% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Lerna?

Fidium Fiber in Lerna, IL

Fidium logo

Availability:

7.6%

Customer Rating:

3.6 of 5 stars

(67)

Avg. Download Speed

2,000 Mbps

Fidium Fiber offers Fiber service to 7.6% of Lerna homes. Across the city, Fidium Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Fidium Fiber. Fidium Fiber is rated about the same as other types of internet service available in Lerna from Fidium in terms of customer satisfaction.

Which Cable Internet Providers are Available in Lerna?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Lerna, IL.

Which DSL Internet Providers are Available in Lerna?

Fidium DSL in Lerna, IL

Fidium logo

Availability:

92.1%

Customer Rating:

2.9 of 5 stars

(18)

Avg. Download Speed

103 Mbps

Fidium Fiber offers DSL service to 92.1% of Lerna homes. Across the city, Fidium DSL has speeds up to 103 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 75, with an average of 14 Mbps throughout the city. Fidium DSL is rated higher than other types of internet service available in Lerna from Fidium in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Lerna?

GigFire Fixed Wireless in Lerna, IL

GigFire logo

Availability:

89.2%

Customer Rating:

3.0 of 5 stars

(1)

Avg. Download Speed

141 Mbps

GigFire offers Fixed Wireless service to 89.2% of Lerna homes. Across the city, GigFire Fixed Wireless is the only type of service available from the company, with speeds up to 141 Mbps, with speeds from 100 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 130, with an average of 110 Mbps throughout the city. GigFire Fixed Wireless is rated other types of internet service available in Lerna from GigFire in terms of customer satisfaction.

Nextlink Fixed Wireless in Lerna, IL

Nextlink logo

Availability:

88.8%

Customer Rating:

3.3 of 5 stars

(14)

Avg. Download Speed

791 Mbps

Nextlink offers Fixed Wireless service to 88.8% of Lerna homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 791 Mbps, with speeds from 73 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 16 and as high as 500, with an average of 372 Mbps throughout the city. Nextlink Fixed Wireless is rated other types of internet service available in Lerna from Nextlink in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Lerna, IL

T-Mobile Home Internet logo

Availability:

83.5%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

66 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 83.5% of Lerna homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Lerna from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Lerna, IL

Verizon logo

Availability:

51.9%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

170 Mbps

Verizon offers Fixed Wireless service to 51.9% of Lerna homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 170 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 13 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Lerna from Verizon in terms of customer satisfaction.

Community Fiber Solutions Fixed Wireless in Lerna, IL

Community Fiber Solutions logo

Availability:

47.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

Community Fiber Solutions (CFS) offers Fixed Wireless service to 47.9% of Lerna homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Community Fiber Solutions Fixed Wireless is rated other types of internet service available in Lerna from Community Fiber Solutions in terms of customer satisfaction.

EarthLink Fixed Wireless in Lerna, IL

EarthLink logo

Availability:

31.7%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

38 Mbps

EarthLink offers Fixed Wireless service to 31.7% of Lerna homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Lerna from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Lerna, IL

AT&T logo

Availability:

31.7%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

38 Mbps

AT&T offers Fixed Wireless service to 31.7% of Lerna homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Lerna from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Lerna?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Lerna is T-Mobile Home Internet.
  • The fastest internet provider should be Nextlink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Lerna is T-Mobile Home Internet.
  • Viasat, HughesNet, and Fidium Fiber has the broadest coverage in Lerna, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Lerna compare to other cities with a similar population?

To see how Lerna stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Lerna’s D+ ISP Report Card and 55 / 100 Digital Connectivity Index.

Hooversville, PA

  • ISP Report Card: D
  • Digital Connectivity Index: 21 / 100
St. Charles, IA

  • ISP Report Card: B-
  • Digital Connectivity Index: 69 / 100
Southwest Harbor, ME

  • ISP Report Card: C
  • Digital Connectivity Index: 41 / 100

Lemmon, SD

  • ISP Report Card: C-
  • Digital Connectivity Index: 47 / 100
Lake Lindsey, FL

  • ISP Report Card: C+
  • Digital Connectivity Index: 60 / 100
Lake Andes, SD

  • ISP Report Card: D+
  • Digital Connectivity Index: 46 / 100

Ladd, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 50 / 100
Lacota, MI

  • ISP Report Card: C+
  • Digital Connectivity Index: 38 / 100
Kirklin, IN

  • ISP Report Card: C+
  • Digital Connectivity Index: 32 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

Customer Reviews

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Hitesh Patel

Astound Broadband

July 29, 2026

this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.

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ISPReports User

ProTek Communications Fiber

July 08, 2026
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