13 Best Internet Providers in Charlotte, NC
Find internet availability by address in Charlotte, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Charlotte ISP Report Card | Business Internet in Charlotte
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Charlotte ISP Report Card | B+ |
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Download Speed for Most Households | 3,825 Mbps |
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Number of Internet Service Providers | 13 |
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Real Charlotte Customer Ratings | 77 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Charlotte has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Charlotte.
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Charlotte has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Charlotte.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Windstream
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in Charlotte, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Charlotte ratings may vary and are shown below.
Who is the Best Internet Provider in Charlotte, NC?
Google Fiber is the best internet provider in Charlotte based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Google Fiber had the best reviews at the local, state, and national levels versus all available providers in Charlotte, making it a solid recommendation among providers with reviews. Unfortunately, Google Fiber is an option for 15.79% of the city.
Click here to get Google Fiber
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Charlotte, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Charlotte
Local, State, and National Ratings for all Charlotte Internet Providers
| ISP / Tech Type | Charlotte Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Google Fiber |  (2) | (5) | (89) | View Plans | ||
| Windstream | (4) | (4) | (87) | View Plans | ||
| Hotwire Communications | (3) | (3) | (14) | View Plans | ||
| AT&T | (10) | (49) | (924) | View Plans | ||
| Spectrum | (33) | (186) | (1738) | View Plans | ||
| TDS | (1) | (1) | (28) | View Plans | ||
| COMPORIUM |  (20) | (20) | (24) | View Plans | ||
| TruVista | (3) | (3) | (10) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Frontier | (0) |  (2) | (143) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| Ripple Fiber | (0) | (0) | (0) | View Plans |
Based on 290 reviews from North Carolina internet customers, Google Fiber is the best internet service provider for Charlotte residents. Google Fiber was rated at an average of 3.60 out of 5 in our report for overall customer satisfaction. Windstream wins for second-place in North Carolina, with 4.25 out of 5 stars and 24.8% coverage in Charlotte.
At a national level, based on 4106 national reviews for any of the providers listed above, COMPORIUM is rated higher than any other provider, with a rating of 2.81 out of 5.
Which Providers are Available at my Home in Charlotte?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Charlotte?
Based on both FCC data and unbiased customer ratings in Charlotte, the fastest internet in the city comes from Google Fiber.
Data Reported to FCC by ISPs: Average Maximum Available in Charlotte
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hotwire Communications | 8,000 Mbps | ||
| TDS | 8,000 Mbps | ||
| Google Fiber | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| TruVista | 5,000 Mbps | ||
| COMPORIUM | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Ripple Fiber | 2,000 Mbps | ||
| Windstream | 2,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Charlotte
| ISP / Tech Type | Charlotte Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Google Fiber |  (2) | (5) | (89) | View Plans | ||
| Windstream | (4) | (4) | (87) | View Plans | ||
| Hotwire Communications | (3) | (3) | (14) | View Plans | ||
| AT&T | (10) | (49) | (924) | View Plans | ||
| Spectrum | (33) | (186) | (1738) | View Plans | ||
| COMPORIUM | (20) | (20) | (24) | View Plans | ||
| TDS | (1) | (1) | (28) | View Plans | ||
| TruVista | (3) | (3) | (10) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Ripple Fiber | (0) | (0) | (0) | View Plans |
Based on data reported by Charlotte ISPs to the FCC, the fastest speeds in the city are available through Google Fiber. The company offers speeds up to 8,000 Mbps in Charlotte. Therefore, the average customer can get up to 7,851 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Google Fiber. This indicates Google Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Charlotte?
North Carolina customers rate Google Fiber as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Google Fiber received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. Hotwire Communications is rated in second place for affordability by the company’s Charlotte customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Charlotte, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Charlotte
| ISP / Tech Type | Charlotte Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Google Fiber | (2) | (5) | (89) | View Plans | ||
| TDS | (1) | (1) | (28) | View Plans | ||
| Hotwire Communications | (3) | (3) | (14) | View Plans | ||
| AT&T | (10) | (49) | (924) | View Plans | ||
| Windstream | (4) | (4) | (87) | View Plans | ||
| Spectrum | (33) | (186) | (1738) | View Plans | ||
| COMPORIUM | (20) | (20) | (24) | View Plans | ||
| TruVista | (3) | (3) | (10) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Ripple Fiber | (0) | (0) | (0) | View Plans |
Charlotte Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Charlotte below, including the metrics used and how Charlotte compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Charlotte | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Charlotte that have a Fiber internet connection available to their home. | 75.57% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,825 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Charlotte. | 7.1 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 19% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 92% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 80% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 81% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Charlotte ISP Report Card & Digital Connectivity Index
The ISP Report Card in Charlotte is B+, which is much better than other cities. The local demand for broadband internet connectivity in Charlotte is high with a score of 77 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Charlotte have done a good job meeting the needs of its residents.
The Charlotte ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
92% of Charlotte households have an internet connection despite having 99.34% availability. 80% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Charlotte residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Charlotte?
- ISP Report Card: A-
- Digital Connectivity Index: 86 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 87 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 94 / 100
- ISP Report Card: B
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 92 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
How Much Speed does a Charlotte Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Charlotte is 2.6, which is larger than the North Carolina average of 2.5 and smaller than the national average of 2.7. the Charlotte area's average household income is $93,123 which is much higher than the North Carolina average of $80,144 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Charlotte also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 19% of residents work from home, which is higher than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Charlotte has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Charlotte households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Charlotte?
EarthLink Fiber in Charlotte, NC
Availability:
44.8%
Customer Rating:
(5)
Avg. Download Speed
4,349 Mbps
EarthLink offers Fiber service to 44.8% of Charlotte homes. Across the city, EarthLink Fiber has speeds up to 4,349 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Charlotte from EarthLink in terms of customer satisfaction.
AT&T Fiber in Charlotte, NC
Availability:
44.8%
Customer Rating:
(544)
Avg. Download Speed
4,349 Mbps
AT&T offers Fiber service to 44.8% of Charlotte homes. Across the city, AT&T Fiber has speeds up to 4,349 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Charlotte from AT&T in terms of customer satisfaction.
Google Fiber in Charlotte, NC
Availability:
15.7%
Customer Rating:
(104)
Avg. Download Speed
7,881 Mbps
Google Fiber offers Fiber service to 15.7% of Charlotte homes. Across the city, Google Fiber is the only type of service available from the company, with speeds up to 7,881 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Google Fiber.
Windstream Fiber in Charlotte, NC
Availability:
12.0%
Customer Rating:
(40)
Avg. Download Speed
1,295 Mbps
Windstream offers Fiber service to 12.0% of Charlotte homes. Across the city, Windstream Fiber has speeds up to 1,295 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated higher than other types of internet service available in Charlotte from Windstream in terms of customer satisfaction.
Spectrum Fiber in Charlotte, NC
Availability:
9.7%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 9.7% of Charlotte homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
COMPORIUM Fiber in Charlotte, NC
Availability:
7.4%
Customer Rating:
(2)
Avg. Download Speed
5,000 Mbps
COMPORIUM offers Fiber service to 7.4% of Charlotte homes. Across the city, COMPORIUM Fiber has speeds up to 5,000 Mbps
Ripple Fiber in Charlotte, NC
Availability:
5.1%
Customer Rating:
(1)
Avg. Download Speed
2,000 Mbps
Ripple Fiber offers Fiber service to 5.1% of Charlotte homes. Across the city, Ripple Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Hotwire Communications Fiber in Charlotte, NC
Availability:
2.5%
Customer Rating:
(10)
Avg. Download Speed
5,020 Mbps
Hotwire Communications offers Fiber service to 2.5% of Charlotte homes. Across the city, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 5,020 Mbps, with speeds from 250 Mpbs up to 8,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 8,000, with an average of 5,013 Mbps throughout the city.
TDS Fiber in Charlotte, NC
Availability:
2.4%
Customer Rating:
(13)
Avg. Download Speed
4,430 Mbps
TDS offers Fiber service to 2.4% of Charlotte homes. Across the city, TDS Fiber has speeds up to 4,430 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for TDS Fiber. TDS Fiber is rated higher than other types of internet service available in Charlotte from TDS in terms of customer satisfaction.
Which Cable Internet Providers are Available in Charlotte?
Spectrum Cable in Charlotte, NC
Availability:
85.0%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 85.0% of Charlotte homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
COMPORIUM Cable in Charlotte, NC
Availability:
10.2%
Customer Rating:
(18)
Avg. Download Speed
1,000 Mbps
COMPORIUM offers Cable service to 10.2% of Charlotte homes. Across the city, COMPORIUM Cable has speeds up to 1,000 Mbps
TDS Cable in Charlotte, NC
Availability:
3.6%
Customer Rating:
(15)
Avg. Download Speed
1,000 Mbps
TDS offers Cable service to 3.6% of Charlotte homes. Across the city, TDS Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Charlotte?
EarthLink DSL in Charlotte, NC
Availability:
48.8%
Customer Rating:
(4)
Avg. Download Speed
60 Mbps
EarthLink offers DSL service to 48.8% of Charlotte homes. Across the city, EarthLink DSL has speeds up to 60 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Charlotte from EarthLink in terms of customer satisfaction.
AT&T DSL in Charlotte, NC
Availability:
48.8%
Customer Rating:
(304)
Avg. Download Speed
60 Mbps
AT&T offers DSL service to 48.8% of Charlotte homes. Across the city, AT&T DSL has speeds up to 60 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Charlotte from AT&T in terms of customer satisfaction.
Windstream DSL in Charlotte, NC
Availability:
24.3%
Customer Rating:
(50)
Avg. Download Speed
125 Mbps
Windstream offers DSL service to 24.3% of Charlotte homes. Across the city, Windstream DSL has speeds up to 125 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 83, with an average of 36 Mbps throughout the city. Windstream DSL is rated lower than other types of internet service available in Charlotte from Windstream in terms of customer satisfaction.
Frontier DSL in Charlotte, NC
Availability:
2.1%
Customer Rating:
(46)
Avg. Download Speed
29 Mbps
Frontier Communications offers DSL service to 2.1% of Charlotte homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the city.
COMPORIUM DSL in Charlotte, NC
Availability:
1.6%
Customer Rating:
(3)
Avg. Download Speed
10 Mbps
COMPORIUM offers DSL service to 1.6% of Charlotte homes. Across the city, COMPORIUM DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Charlotte?
T-Mobile Home Internet Fixed Wireless in Charlotte, NC
Availability:
94.0%
Customer Rating:
(0)
Avg. Download Speed
71 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.0% of Charlotte homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 71 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
EarthLink Fixed Wireless in Charlotte, NC
Availability:
83.4%
Customer Rating:
(0)
Avg. Download Speed
40 Mbps
EarthLink offers Fixed Wireless service to 83.4% of Charlotte homes. Across the city, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.4 Mbps throughout the city.
AT&T Fixed Wireless in Charlotte, NC
Availability:
83.4%
Customer Rating:
(0)
Avg. Download Speed
40 Mbps
AT&T offers Fixed Wireless service to 83.4% of Charlotte homes. Across the city, AT&T Fixed Wireless has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.4 Mbps throughout the city.
Verizon Fixed Wireless in Charlotte, NC
Availability:
71.5%
Customer Rating:
(0)
Avg. Download Speed
334 Mbps
Verizon offers Fixed Wireless service to 71.5% of Charlotte homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 334 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 23 Mbps throughout the city.
Which ISP Should You Choose in Charlotte?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Charlotte is Google Fiber.
- The fastest internet provider should be Google Fiber. Considering speed for the money and reliability in speeds, Google Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Charlotte is Google Fiber.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Charlotte, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Charlotte compare to other cities with a similar population?
To see how Charlotte stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Charlotte's B+ ISP Report Card and 77 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 80 / 100
- ISP Report Card: B
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B
- Digital Connectivity Index: 73 / 100