Best Internet Providers in San Jose, CA
All 17 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in San Jose, CA
San Jose has 17 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in San Jose.
Ranks compare San Jose with the 60 US metropolitan cities (1,000,000+ people), the tiers of our fastest-cities rankings.
The Best Internet in San Jose, CA at a Glance
San Jose Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Sail Internet
Connection
Customer Rating
DSL
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local San Jose ratings may vary and are shown below.
Who is the Best Internet Provider in San Jose, CA?
EarthLink is the highest-rated internet provider in San Jose based on 680 California customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-418-2092
Which Providers are Available at my Home in San Jose?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in San Jose
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Sonic - fiber coverage map
- Frontier - fiber coverage map
- Verizon - fixed wireless coverage map
- Sail Internet - fixed wireless coverage map
- GeoLinks - fixed wireless coverage map
- Etheric Networks - fixed wireless coverage map
- Spectrum - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Ridge Wireless - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- RAZZOLINK - fixed wireless coverage map
- Cruzio Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- XFINITY - fiber coverage map
- Sail Internet - dsl coverage map
- Tekify - fixed wireless coverage map
- Spectrum - fiber coverage map
- Hankins Information Technology - fixed wireless coverage map
- Frontier - dsl coverage map
How San Jose Compares to Places Its Size
San Jose's report card score is tied 21st of 60 and its connectivity index is 1st of 60.
| Measure | San Jose | Rank among US metropolitan cities (1,000,000+ people) | Santa Clara County | California | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 58.4% | 52nd of 60 | 59.0% | 62.4% | 71.5% | Bronx, NY (98.1%) |
| Average top speed | 3,982 Mbps | 21st of 60 | 4,067 Mbps | 3,834 Mbps | 3,486 Mbps | Salt Lake City, UT (7,550 Mbps) |
| Providers at a typical address | 10.3 | 1st of 60 | 10.3 | 8 | 7.1 | Leads; next is San Francisco, CA (9.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.0 | Tied 4th of 60 | 3.0 | 3.0 | 2.7 | Riverside, CA (3.3) |
| Workers who work from home | 23% | Tied 7th of 60 | 24% | 17% | 15% | Austin, TX (27%) |
| Homes with a computer, tablet or phone | 98% | Tied 1st of 60 | 98% | 97% | 96% | Tied with Austin, TX and Dallas, TX and 7 more |
| Homes with internet | 96% | 1st of 60 | 95% | 94% | 91% | Leads; next is Austin, TX (95%) |
| Homes on fiber, cable or DSL | 85% | 1st of 60 | 85% | 79% | 76% | Leads; next is Boston, MA (84%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 90% | Tied 1st of 60 | 90% | 84% | 81% | Tied with Washington, DC |
| Median household income | $168,376 | 1st of 60 | $169,968 | $111,728 | $93,246 | Leads; next is San Francisco, CA ($148,255) |
| Residents in school (6th grade to college) | 17% | Tied 5th of 60 | 17% | 17% | 16% | Fresno, CA (20%) |
Fiber reaches 58.4% of homes in San Jose, against 59.0% across Santa Clara County and 62.4% across California. Households in San Jose are larger than the US average (3.0 people against 2.7); 23% of workers work from home (US 15%); and the median household income is $168,376 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in San Jose
Which Fiber Internet Providers are Available in San Jose?
EarthLink Fiber in San Jose, CA
Availability:
51.1%
Customer Rating:
(6)
Avg. Download Speed
4,629 Mbps
EarthLink offers Fiber service to 51.1% of San Jose homes. Across the city, EarthLink Fiber has speeds up to 4,629 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in San Jose from EarthLink in terms of customer satisfaction.
AT&T Fiber in San Jose, CA
Availability:
51.1%
Customer Rating:
(542)
Avg. Download Speed
4,629 Mbps
AT&T offers Fiber service to 51.1% of San Jose homes. Across the city, AT&T Fiber has speeds up to 4,629 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in San Jose from AT&T in terms of customer satisfaction.
Sonic Fiber in San Jose, CA
Availability:
7.0%
Customer Rating:
(14)
Avg. Download Speed
10,000 Mbps
Sonic offers Fiber service to 7.0% of San Jose homes. Across the city, Sonic Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Frontier Fiber in San Jose, CA
Availability:
5.7%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 5.7% of San Jose homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
XFINITY Fiber in San Jose, CA
Availability:
1.6%
Customer Rating:
(298)
Avg. Download Speed
1,799 Mbps
XFINITY from Comcast offers Fiber service to 1.6% of San Jose homes. Across the city, XFINITY Fiber has speeds up to 1,799 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 1,110 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in San Jose from XFINITY in terms of customer satisfaction.
Spectrum Fiber in San Jose, CA
Availability:
1.4%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.4% of San Jose homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in San Jose?
Etheric Networks Fixed Wireless in San Jose, CA
Availability:
96.0%
Customer Rating:
(0)
Avg. Download Speed
251 Mbps
Etheric Networks offers Fixed Wireless service to 96.0% of San Jose homes. Across the city, Etheric Networks Fixed Wireless is the only type of service available from the company, with speeds up to 251 Mbps, with speeds from 250 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in San Jose, CA
Availability:
92.0%
Customer Rating:
(341)
Avg. Download Speed
78 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 92.0% of San Jose homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 78 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in San Jose, CA
Availability:
90.5%
Customer Rating:
(362)
Avg. Download Speed
425 Mbps
Verizon offers Fixed Wireless service to 90.5% of San Jose homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 425 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 31 Mbps throughout the city.
EarthLink Fixed Wireless in San Jose, CA
Availability:
78.8%
Customer Rating:
(4)
Avg. Download Speed
51 Mbps
EarthLink offers Fixed Wireless service to 78.8% of San Jose homes. Across the city, EarthLink Fixed Wireless has speeds up to 51 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.8 Mbps throughout the city.
AT&T Fixed Wireless in San Jose, CA
Availability:
78.8%
Customer Rating:
(205)
Avg. Download Speed
51 Mbps
AT&T offers Fixed Wireless service to 78.8% of San Jose homes. Across the city, AT&T Fixed Wireless has speeds up to 51 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.8 Mbps throughout the city.
Ridge Wireless Fixed Wireless in San Jose, CA
Availability:
77.7%
Customer Rating:
(0)
Avg. Download Speed
89 Mbps
Ridge Wireless offers Fixed Wireless service to 77.7% of San Jose homes. Across the city, Ridge Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 89 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 60, with an average of 49 Mbps throughout the city.
Sail Internet Fixed Wireless in San Jose, CA
Availability:
48.6%
Customer Rating:
(0)
Avg. Download Speed
624 Mbps
Sail Internet offers Fixed Wireless service to 48.6% of San Jose homes. Across the city, Sail Internet Fixed Wireless has speeds up to 624 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 1,000, with an average of 131 Mbps throughout the city.
GeoLinks Fixed Wireless in San Jose, CA
Availability:
28.8%
Customer Rating:
(0)
Avg. Download Speed
874 Mbps
GeoLinks offers Fixed Wireless service to 28.8% of San Jose homes. Across the city, GeoLinks Fixed Wireless is the only type of service available from the company, with speeds up to 874 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GeoLinks Fixed Wireless.
Tekify Fixed Wireless in San Jose, CA
Availability:
15.2%
Customer Rating:
(0)
Avg. Download Speed
118 Mbps
Tekify offers Fixed Wireless service to 15.2% of San Jose homes. Across the city, Tekify Fixed Wireless is the only type of service available from the company, with speeds up to 118 Mbps, with speeds from 10 Mpbs up to 900 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 900, with an average of 52 Mbps throughout the city.
RAZZOLINK Fixed Wireless in San Jose, CA
Availability:
9.5%
Customer Rating:
(0)
Avg. Download Speed
500 Mbps
RAZZOLINK offers Fixed Wireless service to 9.5% of San Jose homes. Across the city, RAZZOLINK Fixed Wireless is the only type of service available from the company, with speeds up to 500 Mbps
Hankins Information Technology Fixed Wireless in San Jose, CA
Availability:
9.3%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Hankins Information Technology offers Fixed Wireless service to 9.3% of San Jose homes. Across the city, Hankins Information Technology Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Cruzio Internet Fixed Wireless in San Jose, CA
Availability:
6.5%
Customer Rating:
(0)
Avg. Download Speed
686 Mbps
Cruzio Internet offers Fixed Wireless service to 6.5% of San Jose homes. Across the city, Cruzio Internet Fixed Wireless is the only type of service available from the company, with speeds up to 686 Mbps, with speeds from 50 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Cruzio Internet Fixed Wireless.
Which Cable Internet Providers are Available in San Jose?
XFINITY Cable in San Jose, CA
Availability:
88.0%
Customer Rating:
(2074)
Avg. Download Speed
1,907 Mbps
XFINITY from Comcast offers Cable service to 88.0% of San Jose homes. Across the city, XFINITY Cable has speeds up to 1,907 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 429 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in San Jose from XFINITY in terms of customer satisfaction.
Spectrum Cable in San Jose, CA
Availability:
8.4%
Customer Rating:
(1738)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 8.4% of San Jose homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in San Jose?
EarthLink DSL in San Jose, CA
Availability:
78.3%
Customer Rating:
(5)
Avg. Download Speed
78 Mbps
EarthLink offers DSL service to 78.3% of San Jose homes. Across the city, EarthLink DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in San Jose from EarthLink in terms of customer satisfaction.
AT&T DSL in San Jose, CA
Availability:
78.3%
Customer Rating:
(304)
Avg. Download Speed
78 Mbps
AT&T offers DSL service to 78.3% of San Jose homes. Across the city, AT&T DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in San Jose from AT&T in terms of customer satisfaction.
Sail Internet DSL in San Jose, CA
Availability:
3.1%
Customer Rating:
(0)
Avg. Download Speed
871 Mbps
Sail Internet offers DSL service to 3.1% of San Jose homes. Across the city, Sail Internet DSL has speeds up to 871 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 1,000, with an average of 855 Mbps throughout the city.
Frontier DSL in San Jose, CA
Availability:
2.7%
Customer Rating:
(58)
Avg. Download Speed
25 Mbps
Frontier Communications offers DSL service to 2.7% of San Jose homes. Across the city, Frontier DSL has speeds up to 25 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 12, with an average of 1.8 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in San Jose from Frontier in terms of customer satisfaction.
Internet in San Jose by Neighborhood and ZIP Code
Fiber reaches from 5.5% of homes in Loma Linda to 100.0% in Naglee Park; by ZIP code, from 0.0% in 95139 to 87.7% in 95127. Each row links to that place’s page.
Neighborhoods in San Jose
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| West San Jose | 113,794 | 76.2% | 4,075 Mbps | 10.8 | B+ | 89/100 |
| East San Jose | 106,527 | 53.3% | 3,403 Mbps | 10.5 | B | 79/100 |
| Evergreen | 85,399 | 28.3% | 2,832 Mbps | 9.9 | B | 94/100 |
| North Valley | 83,628 | 34.0% | 3,826 Mbps | 10.8 | B | 88/100 |
| Cambrian Park | 81,816 | 77.1% | 4,373 Mbps | 10.1 | B+ | 90/100 |
| Downtown San Jose | 77,488 | 77.2% | 7,077 Mbps | 12 | A- | 78/100 |
| Willow Glen | 77,220 | 78.2% | 5,442 Mbps | 10.6 | A- | 84/100 |
| Blossom Valley | 70,007 | 12.3% | 2,217 Mbps | 10 | B- | 91/100 |
| Santa Teresa | 60,397 | 31.0% | 2,829 Mbps | 8.8 | B | 92/100 |
| East Foothills | 50,875 | 80.3% | 6,283 Mbps | 11.1 | A- | 80/100 |
| Almaden Valley | 46,453 | 32.6% | 2,940 Mbps | 9.7 | B | 93/100 |
| Edenvale-Seven Trees | 37,698 | 47.8% | 3,383 Mbps | 9.9 | B | 77/100 |
| North San Jose | 37,067 | 61.5% | 3,776 Mbps | 10.5 | B+ | 79/100 |
| Berryessa | 34,283 | 9.7% | 2,290 Mbps | 10.5 | B- | 90/100 |
| Rose Garden | 15,872 | 86.0% | 6,452 Mbps | 10.9 | A- | 80/100 |
| Naglee Park | 13,365 | 100.0% | 9,896 Mbps | 12.7 | A+ | 73/100 |
| Burbank | 4,968 | 99.3% | 9,178 Mbps | 11.7 | A+ | 84/100 |
| Loma Linda | 3,337 | 5.5% | 2,117 Mbps | 10 | B- | 81/100 |
| Garden-Villa Montery | 3,161 | 46.0% | 3,380 Mbps | 11.1 | B | 71/100 |
| Alma | 3,058 | 21.2% | 3,700 Mbps | 9.7 | B | 59/100 |
ZIP codes in San Jose
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 95123 | 69,641 | 32.9% | 2,909 Mbps | 9.7 | B | 91/100 |
| 95127 | 63,476 | 87.7% | 6,496 Mbps | 11.4 | A- | 83/100 |
| 95112 | 60,816 | 78.3% | 7,610 Mbps | 12 | A- | 74/100 |
| 95111 | 60,593 | 49.6% | 3,457 Mbps | 10.2 | B | 76/100 |
| 95122 | 54,539 | 59.4% | 3,538 Mbps | 11 | B+ | 75/100 |
| 95125 | 54,315 | 81.4% | 5,767 Mbps | 10.6 | A- | 86/100 |
| 95116 | 51,392 | 76.9% | 6,831 Mbps | 11.4 | A- | 67/100 |
| 95124 | 50,423 | 83.2% | 4,610 Mbps | 9.7 | A- | 92/100 |
| 95148 | 46,417 | 19.3% | 2,545 Mbps | 9.9 | B | 93/100 |
| 95136 | 46,083 | 19.4% | 2,324 Mbps | 10 | B- | 91/100 |
| 95129 | 41,819 | 75.1% | 4,056 Mbps | 10.6 | B+ | 93/100 |
| 95132 | 40,456 | 12.0% | 2,318 Mbps | 10.6 | B- | 90/100 |
| 95120 | 38,375 | 23.1% | 2,674 Mbps | 9.3 | B | 95/100 |
| 95126 | 38,344 | 72.5% | 5,844 Mbps | 11.2 | B+ | 77/100 |
| 95121 | 36,671 | 9.9% | 2,269 Mbps | 9.8 | B- | 88/100 |
| 95128 | 34,263 | 85.5% | 5,189 Mbps | 11 | A- | 77/100 |
| 95118 | 32,668 | 69.2% | 3,942 Mbps | 11 | B+ | 87/100 |
| 95131 | 31,749 | 16.6% | 2,453 Mbps | 10.3 | B- | 94/100 |
| 95117 | 30,142 | 61.2% | 3,547 Mbps | 10.9 | B+ | 83/100 |
| 95134 | 29,759 | 62.2% | 3,779 Mbps | 10.4 | B+ | 82/100 |
| 95133 | 29,308 | 28.8% | 3,163 Mbps | 10.7 | B | 88/100 |
| 95110 | 20,764 | 71.7% | 6,694 Mbps | 10.9 | B+ | 80/100 |
| 95135 | 20,745 | 51.1% | 3,518 Mbps | 10.3 | B | 92/100 |
| 95138 | 19,521 | 33.1% | 2,908 Mbps | 8.7 | B | 93/100 |
| 95130 | 13,703 | 85.8% | 4,363 Mbps | 10.8 | A- | 87/100 |
| 95119 | 10,222 | 9.8% | 2,030 Mbps | 7.9 | B- | 94/100 |
| 95139 | 6,873 | 0.0% | 1,883 Mbps | 7.7 | C | 89/100 |
| 95113 | 2,280 | 55.4% | 2,889 Mbps | 11.9 | B | 50/100 |
| 95191 | 25 | 0.0% | 2,000 Mbps | 9 | C+ | 90/100 |
| 95192 | 14 | 0.0% | 25 Mbps | 0 | F | 38/100 |
| 95141 | 11 | 0.0% | 409 Mbps | 4.5 | D | 55/100 |
How San Jose Compares to Nearby Places
The 10 places nearest to San Jose that have their own pages are all within 10 miles. Among them, Alum Rock has the most homes with fiber (99.9%) and Mount Hamilton the fewest (45.6%); San Jose has 58.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| San Jose metro area (this page) | 2,000,468 | 58.4% | 3,982 Mbps | 10.3 | B+ | 89/100 |
| Sunnyvale | 152,915 | 60.1% | 3,375 Mbps | 10.4 | B+ | 88/100 |
| Santa Clara | 129,391 | 54.1% | 3,480 Mbps | 10.9 | B+ | 86/100 |
| Milpitas | 83,361 | 46.3% | 3,171 Mbps | 11.2 | B | 94/100 |
| Cupertino | 63,205 | 72.0% | 3,880 Mbps | 10.4 | B+ | 93/100 |
| Campbell | 51,924 | 79.0% | 4,289 Mbps | 10.8 | B+ | 83/100 |
| Los Gatos | 42,327 | 83.2% | 5,911 Mbps | 8.7 | A- | 84/100 |
| Saratoga | 33,432 | 63.1% | 3,795 Mbps | 9.8 | B+ | 94/100 |
| Alum Rock | 20,704 | 99.9% | 9,194 Mbps | 12 | A+ | 71/100 |
| Monte Sereno | 4,334 | 94.1% | 6,716 Mbps | 7.4 | A- | 93/100 |
| Mount Hamilton | 1,421 | 45.6% | 5,802 Mbps | 9.9 | B+ | 82/100 |
Who is the Fastest Internet Provider in San Jose?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in San Jose
| Sonic | 10,000 |
|---|---|
| Frontier Communications | 7,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Etheric Networks | 1,000 |
| Verizon | 1,000 |
| Sail Internet | 1,000 |
| GeoLinks | 1,000 |
| Hankins Information Technology | 1,000 |
| Spectrum | 1,000 |
| Cruzio Internet | 1,000 |
| South Valley Internet | 1,000 |
| Tekify | 900 |
| RAZZOLINK | 500 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Ridge Wireless | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in San Jose. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for San Jose Internet Providers
Based on 680 reviews from California internet customers, EarthLink is the best internet service provider for San Jose residents. EarthLink was rated at an average of 2.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in California, with 4.11 out of 5 stars and 92.0% coverage in San Jose.
At a national level, based on 6735 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Local, State, and National Ratings for all San Jose Internet Providers
The table below shows average customer ratings from customers in San Jose, California, and customers throughout the country.
| ISP / Tech Type | San Jose Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (28) | (815) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Frontier | (0) | (51) | (177) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Sonic | (0) | (14) | (14) | View Plans | ||
| Spectrum | (0) | (228) | (1948) | View Plans | ||
| T-Mobile Home Internet | (0) | (27) | (341) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| AT&T |  (1) | (119) | (1051) | View Plans | ||
| XFINITY | (12) | (211) | (2374) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Tekify | (0) | (0) | (0) | View Plans | ||
| Hankins Information Technology | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| South Valley Internet | (0) | (0) | (0) | View Plans | ||
| Razzolink | (0) | (0) | (0) | View Plans | ||
| Sail Internet | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in San Jose
Based on data reported by San Jose ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in San Jose. Therefore, the average customer can get up to 2,553 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | San Jose Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (119) | (1051) | View Plans | ||
| Verizon | (1) | (28) | (815) | View Plans | ||
| EarthLink | (0) |  (2) | (15) | View Plans | ||
| Frontier | (0) | (51) | (177) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Sonic | (0) | (14) | (14) | View Plans | ||
| Spectrum | (0) | (228) | (1948) | View Plans | ||
| T-Mobile Home Internet | (0) | (27) | (341) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (12) | (211) | (2374) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Tekify | (0) | (0) | (0) | View Plans | ||
| Hankins Information Technology | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| South Valley Internet | (0) | (0) | (0) | View Plans | ||
| Razzolink | (0) | (0) | (0) | View Plans | ||
| Sail Internet | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in San Jose?
Of the providers in San Jose, customers rate EarthLink the best for price. Data comes from customers rating their satisfaction with pricing: in San Jose where enough of them have reviewed a provider, otherwise across California or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
EarthLink is rated 2.00 out of 5 for price, which is much lower than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.26 out of 5.
The table below shows how customers in San Jose, California, and the United States rated the affordability of their internet service.
Rated Affordability in San Jose
| ISP / Tech Type | San Jose Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Frontier | (0) | (51) | (177) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Sonic | (0) | (14) | (14) | View Plans | ||
| Spectrum | (0) | (228) | (1948) | View Plans | ||
| T-Mobile Home Internet | (0) | (27) | (341) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (1) | (28) | (815) | View Plans | ||
| AT&T | (1) | (119) | (1051) | View Plans | ||
| XFINITY | (12) | (211) | (2374) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Tekify | (0) | (0) | (0) | View Plans | ||
| Hankins Information Technology | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| South Valley Internet | (0) | (0) | (0) | View Plans | ||
| Razzolink | (0) | (0) | (0) | View Plans | ||
| Sail Internet | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in California
Customer Reviews
Keri R.
XFINITY Cable
April 11, 2026 Xfinity does not allow for any sort of discounts once you are locked into a contract. I have tried calling several times and despite not needing as much extra fast internet which we added when I had a roommate, they couldn't help me with adjusting my rate. They said that it is cheaper to just keep the extra speed because if I were to adjust it and decrease the speed (since I am rarely home and do not need it), I would end up paying more. I only see packages that include deals for new customers, never for customers who has utilized Xfinity for years and been loyal.
Cesar L.
XFINITY Cable
April 08, 2026 I wish that I had other options. I live in the downtown of a major west coast city, but can only choose between Xfinity and AT&T. While AT&T is slightly cheaper, it is far slower. In reality there is only one option for high-speed internet that I need for streaming video and gaming. Xfinity has a fair amount of downtime and an overly complicated process for receiving compensation, even though they are aware of the issues and are able to contact affected customers. Overall, they are highly inconvenient to deal with as a customer.
Dawson L.
XFINITY Cable
December 19, 2025 Hello there, Xfinity is a great service provider for the price. They offer about a $40 plan for unlimited data for me. I find that I have no issues in the cities, however, when I go to less densely populated areas, I find that the service is not as great. There are various other better internet providers out there like Verizon (from my experience), but I switched over because the unlimited talk text as well as a 50 gb hotspot is great for the price. Overall, I think that the speeds are great for what it is, however, it does come with some drawbacks like lowering my data speed after a certain amount of data usage from 5G down to a lower bandwidth.
A San Jose, CA Customer
XFINITY Cable
October 10, 2025 I've been a customer of Xfinity for over 10 years now. The service has been great with minimal downtime. On average, I experience connection issues about 2 times a year. Which I think is great from what I hear others experience. I always renew my 2 year contract to make sure I have the lowest monthly costs. Overall great experience.
Isabelle L.
XFINITY Cable
December 26, 2024 Xfinity, a leading internet service provider, offers a variety of plans with different speeds and prices to suit diverse needs and budgets. For instance, their "Connect More" plan delivers 200 Mbps for approximately $35 per month, while the "Gigabit Extra" plan offers 1,200 Mbps for around $80 per month. These prices are typically promotional and can increase by $20 to $30 after the initial one to two-year period, a common practice among ISPs that can lead to unpredictable billing experiences. Xfinity's cable and fiber connections are known for their speed and reliability, with most customers satisfied with their internet speeds, which can reach up to 6,000 Mbps in some areas. This makes Xfinity a particularly advantageous option in regions where it is one of the few high-speed providers available. However, customer experiences with Xfinity's service can vary significantly, with some users reporting excellent service and others citing issues with customer support and billing practices?.
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Which ISP Should You Choose in San Jose?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in San Jose is EarthLink.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in San Jose is EarthLink.
- Viasat, HughesNet, and Etheric Networks has the broadest coverage in San Jose, available to 96.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.