16 Best Internet Providers in San Jose, CA
Find internet availability by address in San Jose, CA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | San Jose ISP Report Card | Business Internet in San Jose
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San Jose ISP Report Card | B+ |
 |
Download Speed for Most Households | 3,821 Mbps |
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Number of Internet Service Providers | 16 |
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Real San Jose Customer Ratings | 25 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
San Jose has 16 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in San Jose.
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San Jose has 16 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in San Jose.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Cable
Above are the top 4 providers in San Jose, CA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local San Jose ratings may vary and are shown below.
Who is the Best Internet Provider in San Jose, CA?
Verizon is the best internet provider in San Jose based on California customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in San Jose, making it a solid recommendation among providers with reviews. Verizon is an option for 70.38% of the city.
or call 1-833-213-7018
The chart and table below show average customer ratings from customers in San Jose, California, and customers throughout the country.
Top Rated Internet Providers in San Jose
Local, State, and National Ratings for all San Jose Internet Providers
| ISP / Tech Type | San Jose Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (22) | (284) | View Plans | ||
| Verizon | (2) | (24) | (723) | View Plans | ||
| AT&T | (3) | (107) | (924) | View Plans | ||
| XFINITY | (16) | (193) | (2164) | View Plans | ||
| Viasat | (1) | (1) |  (11) | View Plans | ||
| Spectrum |  (2) | (203) | (1738) | View Plans | ||
| Sonic | (0) |  (11) | (11) | View Plans | ||
| Frontier | (0) | (42) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (2) | (12) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Tekify | (0) | (0) | (0) | View Plans | ||
| RAZZOLINK | (0) | (0) | (0) | View Plans | ||
| Hankins Information Technology | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| South Valley Internet | (0) | (0) | (0) | View Plans | ||
| Sail Internet | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans |
Based on 606 reviews from California internet customers, Verizon is the best internet service provider for San Jose residents. Verizon was rated at an average of 3.71 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in California, with 4.00 out of 5 stars and 91.1% coverage in San Jose.
At a national level, based on 6028 national reviews for any of the providers listed above, Sonic is rated higher than any other provider, with a rating of 4.27 out of 5.
Which Providers are Available at my Home in San Jose?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in San Jose?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Sonic and Los Altos Hills Community Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in San Jose
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Etheric Networks | 25,000 Mbps | ||
| Sonic | 10,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| South Valley Internet | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Cruzio Internet | 1,000 Mbps | ||
| Hankins Information Technology | 1,000 Mbps | ||
| Sail Internet | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Tekify | 800 Mbps | ||
| RAZZOLINK | 150 Mbps | ||
| Ridge Wireless | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in San Jose
| ISP / Tech Type | San Jose Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (3) | (107) | (924) | View Plans | ||
| T-Mobile Home Internet | (1) | (22) | (284) | View Plans | ||
| XFINITY | (16) | (193) | (2164) | View Plans | ||
| Verizon | (2) | (24) | (723) | View Plans | ||
| Spectrum | (2) | (203) | (1738) | View Plans | ||
| Viasat |  (1) | (1) |  (11) | View Plans | ||
| Sonic | (0) | (11) | (11) | View Plans | ||
| Frontier | (0) | (42) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (2) | (12) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Tekify | (0) | (0) | (0) | View Plans | ||
| RAZZOLINK | (0) | (0) | (0) | View Plans | ||
| Hankins Information Technology | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| South Valley Internet | (0) | (0) | (0) | View Plans | ||
| Sail Internet | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans |
Based on data reported by San Jose ISPs to the FCC, the fastest speeds in the city are available through Sonic and Los Altos Hills Community Fiber. These internet providers offer speeds up to 25,000 Mbps in San Jose. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in San Jose?
California customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s San Jose customers with an average price rating of 3.67 out of 5.
The chart and graph below show how customers in San Jose, California, and the United States rated the affordability of their internet service.
Rated Affordability in San Jose
| ISP / Tech Type | San Jose Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (22) | (284) | View Plans | ||
| AT&T | (3) | (107) | (924) | View Plans | ||
| XFINITY | (16) | (193) | (2164) | View Plans | ||
| Viasat | (1) | (1) | (11) | View Plans | ||
| Verizon | (2) | (24) | (723) | View Plans | ||
| Spectrum | (2) | (203) | (1738) | View Plans | ||
| Sonic | (0) | (11) | (11) | View Plans | ||
| Frontier | (0) | (42) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (2) | (12) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Tekify | (0) | (0) | (0) | View Plans | ||
| RAZZOLINK | (0) | (0) | (0) | View Plans | ||
| Hankins Information Technology | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| South Valley Internet | (0) | (0) | (0) | View Plans | ||
| Sail Internet | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans |
San Jose Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for San Jose below, including the metrics used and how San Jose compares to the rest of California and nation.
| Metric
(hover for details)
|
San Jose | California | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in San Jose that have a Fiber internet connection available to their home. | 54.68% | 56.12% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,821 Mbps | 3,631 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for San Jose. | 9.7 | 7.4 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.0 | 3.0 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 22% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 96% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 95% | 93% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 85% | 78% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 86% | 79% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
San Jose ISP Report Card & Digital Connectivity Index
The ISP Report Card in San Jose is B+, which is much better than other cities. The local demand for broadband internet connectivity in San Jose is high with a score of 90 / 100 in our Digital Connectivity Index. This means that internet service providers operating in San Jose have done a great job meeting the needs of its residents.
The San Jose ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
95% of San Jose households have an internet connection despite having 98.28% availability. 85% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 85% of households have a broadband connection such as fiber, cable or DSL available to their home, 86% subscribe to it. A very large amount of San Jose residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to San Jose?
- ISP Report Card: A+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 90 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 86 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 91 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 95 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 93 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 93 / 100
How Much Speed does a San Jose Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in San Jose is 3.0, which is smaller than the California average of 3.0 and larger than the national average of 2.7. the San Jose area's average household income is $163,716 which is much higher than the California average of $108,618 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
San Jose also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the California average of 17%. Additionally, 22% of residents work from home, which is higher than the 15% of residents in California who work from home. This and other factors you can see above show us that the community of San Jose has a very high need for internet connectivity and speeds.
Compared to the rest of the country, San Jose households are much more technology-engaged. 98% of households have some sort of computing device, 92% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in San Jose?
EarthLink Fiber in San Jose, CA
Availability:
47.9%
Customer Rating:
(5)
Avg. Download Speed
4,525 Mbps
EarthLink offers Fiber service to 47.9% of San Jose homes. Across the city, EarthLink Fiber has speeds up to 4,525 Mbps, with speeds from 10 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in San Jose from EarthLink in terms of customer satisfaction.
AT&T Fiber in San Jose, CA
Availability:
47.9%
Customer Rating:
(544)
Avg. Download Speed
4,525 Mbps
AT&T offers Fiber service to 47.9% of San Jose homes. Across the city, AT&T Fiber has speeds up to 4,525 Mbps, with speeds from 10 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in San Jose from AT&T in terms of customer satisfaction.
Sonic Fiber in San Jose, CA
Availability:
6.9%
Customer Rating:
(14)
Avg. Download Speed
10,000 Mbps
Sonic offers Fiber service to 6.9% of San Jose homes. Across the city, Sonic Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Frontier Fiber in San Jose, CA
Availability:
5.4%
Customer Rating:
(110)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 5.4% of San Jose homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
XFINITY Fiber in San Jose, CA
Availability:
1.6%
Customer Rating:
(302)
Avg. Download Speed
1,463 Mbps
XFINITY from Comcast offers Fiber service to 1.6% of San Jose homes. Across the city, XFINITY Fiber has speeds up to 1,463 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 332 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in San Jose from XFINITY in terms of customer satisfaction.
Which Cable Internet Providers are Available in San Jose?
XFINITY Cable in San Jose, CA
Availability:
88.0%
Customer Rating:
(1,910)
Avg. Download Speed
1,873 Mbps
XFINITY from Comcast offers Cable service to 88.0% of San Jose homes. Across the city, XFINITY Cable has speeds up to 1,873 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 404 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in San Jose from XFINITY in terms of customer satisfaction.
Spectrum Cable in San Jose, CA
Availability:
8.4%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 8.4% of San Jose homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in San Jose?
EarthLink DSL in San Jose, CA
Availability:
78.3%
Customer Rating:
(4)
Avg. Download Speed
78 Mbps
EarthLink offers DSL service to 78.3% of San Jose homes. Across the city, EarthLink DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in San Jose from EarthLink in terms of customer satisfaction.
AT&T DSL in San Jose, CA
Availability:
78.3%
Customer Rating:
(304)
Avg. Download Speed
78 Mbps
AT&T offers DSL service to 78.3% of San Jose homes. Across the city, AT&T DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in San Jose from AT&T in terms of customer satisfaction.
Sail Internet DSL in San Jose, CA
Availability:
3.0%
Customer Rating:
(0)
Avg. Download Speed
863 Mbps
Sail Internet offers DSL service to 3.0% of San Jose homes. Across the city, Sail Internet DSL has speeds up to 863 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 1,000, with an average of 846 Mbps throughout the city.
Frontier DSL in San Jose, CA
Availability:
2.9%
Customer Rating:
(46)
Avg. Download Speed
24 Mbps
Frontier Communications offers DSL service to 2.9% of San Jose homes. Across the city, Frontier DSL has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 12, with an average of 1.8 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in San Jose from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in San Jose?
Etheric Networks Fixed Wireless in San Jose, CA
Availability:
96.0%
Customer Rating:
(0)
Avg. Download Speed
251 Mbps
Etheric Networks offers Fixed Wireless service to 96.0% of San Jose homes. Across the city, Etheric Networks Fixed Wireless is the only type of service available from the company, with speeds up to 251 Mbps, with speeds from 250 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in San Jose, CA
Availability:
91.1%
Customer Rating:
(0)
Avg. Download Speed
79 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.1% of San Jose homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 79 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Ridge Wireless Fixed Wireless in San Jose, CA
Availability:
77.2%
Customer Rating:
(0)
Avg. Download Speed
89 Mbps
Ridge Wireless offers Fixed Wireless service to 77.2% of San Jose homes. Across the city, Ridge Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 89 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 60, with an average of 49 Mbps throughout the city.
EarthLink Fixed Wireless in San Jose, CA
Availability:
76.3%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
EarthLink offers Fixed Wireless service to 76.3% of San Jose homes. Across the city, EarthLink Fixed Wireless has speeds up to 50 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.7 Mbps throughout the city.
AT&T Fixed Wireless in San Jose, CA
Availability:
76.3%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
AT&T offers Fixed Wireless service to 76.3% of San Jose homes. Across the city, AT&T Fixed Wireless has speeds up to 50 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.7 Mbps throughout the city.
Verizon Fixed Wireless in San Jose, CA
Availability:
70.4%
Customer Rating:
(0)
Avg. Download Speed
529 Mbps
Verizon offers Fixed Wireless service to 70.4% of San Jose homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 529 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 38 Mbps throughout the city.
Sail Internet Fixed Wireless in San Jose, CA
Availability:
47.5%
Customer Rating:
(0)
Avg. Download Speed
596 Mbps
Sail Internet offers Fixed Wireless service to 47.5% of San Jose homes. Across the city, Sail Internet Fixed Wireless has speeds up to 596 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 200, with an average of 122 Mbps throughout the city.
Tekify Fixed Wireless in San Jose, CA
Availability:
15.1%
Customer Rating:
(0)
Avg. Download Speed
113 Mbps
Tekify offers Fixed Wireless service to 15.1% of San Jose homes. Across the city, Tekify Fixed Wireless is the only type of service available from the company, with speeds up to 113 Mbps, with speeds from 10 Mpbs up to 800 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 800, with an average of 51 Mbps throughout the city.
RAZZOLINK Fixed Wireless in San Jose, CA
Availability:
9.5%
Customer Rating:
(0)
Avg. Download Speed
150 Mbps
RAZZOLINK offers Fixed Wireless service to 9.5% of San Jose homes. Across the city, RAZZOLINK Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Hankins Information Technology Fixed Wireless in San Jose, CA
Availability:
9.3%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Hankins Information Technology offers Fixed Wireless service to 9.3% of San Jose homes. Across the city, Hankins Information Technology Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Cruzio Internet Fixed Wireless in San Jose, CA
Availability:
8.5%
Customer Rating:
(0)
Avg. Download Speed
736 Mbps
Cruzio Internet offers Fixed Wireless service to 8.5% of San Jose homes. Across the city, Cruzio Internet Fixed Wireless is the only type of service available from the company, with speeds up to 736 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 250, with an average of 172 Mbps throughout the city.
Which ISP Should You Choose in San Jose?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in San Jose is Verizon.
- The fastest internet provider should be Sonic and Los Altos Hills Community Fiber. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in San Jose is T-Mobile Home Internet.
- Viasat, HughesNet, and Etheric Networks has the broadest coverage in San Jose, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does San Jose compare to other cities with a similar population?
To see how San Jose stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to San Jose's B+ ISP Report Card and 90 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 80 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in California
Customer Reviews
Dawson L.
XFINITY Cable
December 19, 2025 Hello there, Xfinity is a great service provider for the price. They offer about a $40 plan for unlimited data for me. I find that I have no issues in the cities, however, when I go to less densely populated areas, I find that the service is not as great. There are various other better internet providers out there like Verizon (from my experience), but I switched over because the unlimited talk text as well as a 50 gb hotspot is great for the price. Overall, I think that the speeds are great for what it is, however, it does come with some drawbacks like lowering my data speed after a certain amount of data usage from 5G down to a lower bandwidth.
More
A San Jose, CA Customer
XFINITY Cable
October 10, 2025 I've been a customer of Xfinity for over 10 years now. The service has been great with minimal downtime. On average, I experience connection issues about 2 times a year. Which I think is great from what I hear others experience. I always renew my 2 year contract to make sure I have the lowest monthly costs. Overall great experience.
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Isabelle L.
XFINITY Cable
December 26, 2024 Xfinity, a leading internet service provider, offers a variety of plans with different speeds and prices to suit diverse needs and budgets. For instance, their "Connect More" plan delivers 200 Mbps for approximately $35 per month, while the "Gigabit Extra" plan offers 1,200 Mbps for around $80 per month. These prices are typically promotional and can increase by $20 to $30 after the initial one to two-year period, a common practice among ISPs that can lead to unpredictable billing experiences. Xfinity's cable and fiber connections are known for their speed and reliability, with most customers satisfied with their internet speeds, which can reach up to 6,000 Mbps in some areas. This makes Xfinity a particularly advantageous option in regions where it is one of the few high-speed providers available. However, customer experiences with Xfinity's service can vary significantly, with some users reporting excellent service and others citing issues with customer support and billing practices?.
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pareel d.
XFINITY Cable
January 16, 2024 xfinity has a decent customer service. every time i call them they are friendly and ensuring that i leave satisfied. i do notice that the speeds slow down at the night time, but their deals are unbeatable!
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A San Jose, CA Customer
paxio Fiber
September 26, 2023 Paxio is a smaller fiber internet service provider but brings amazing service with consistent speeds and uptime. Over the course of 3 years of being a customer, I can only recall two outages, and only one that was unplanned. My satisfaction with the service cannot be understated, and is in a league of its own when compared to subpar services like Xfinity. My main issue with the service was that, for a year or so, my internet speed was clearly throttled to roughly 50% of the advertised speed - this issue was solved recently, and I am back at my 1 GB/s speed.
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