Best Internet Providers in Colonial Heights, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Colonial Heights, VA
Colonial Heights has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Colonial Heights.
Ranks compare Colonial Heights with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Colonial Heights, VA at a Glance
Colonial Heights Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Colonial Heights ratings may vary and are shown below.
Who is the Best Internet Provider in Colonial Heights, VA?
AT&T is the highest-rated internet provider in Colonial Heights based on 183 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Colonial Heights?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Colonial Heights Compares to Places Its Size
Colonial Heights's report card score is in the bottom 2% and its connectivity index is in the bottom 37%.
| Measure | Colonial Heights | Rank among US suburban and regional cities (25,000 to 49,999 people) | Colonial Heights City | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 14.8% | bottom 5% | 0.0% | 79.0% | 71.5% | 25 places at 100.0% |
| Average top speed | 1,590 Mbps | bottom 12% | 1,570 Mbps | 2,389 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 4.4 | bottom 3% | 4.2 | 5.7 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | bottom 41% | 2.4 | 2.6 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 10% | bottom 32% | 8% | 18% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 96% | bottom 47% | 95% | 96% | 96% | 16 places at 100% |
| Homes with internet | 92% | bottom 44% | 89% | 92% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 78% | bottom 44% | 75% | 77% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 82% | bottom 45% | 80% | 83% | 81% | University Park, TX (99%) |
| Median household income | $88,929 | bottom 46% | $80,169 | $109,990 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 16% | top 33% | 14% | 16% | 16% | Rexburg, ID (71%) |
Fiber reaches 14.8% of homes in Colonial Heights, against 0.0% across Colonial Heights City and 79.0% across Virginia. Households in Colonial Heights are smaller than the US average (2.5 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $88,929 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Colonial Heights
Which Fiber Internet Providers are Available in Colonial Heights?
EarthLink Fiber in Colonial Heights, VA
Availability:
14.8%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 14.8% of Colonial Heights homes. Across the city, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Colonial Heights, VA
Availability:
14.8%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 14.8% of Colonial Heights homes. Across the city, Verizon Fiber has speeds up to 980 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Colonial Heights?
T-Mobile Home Internet Fixed Wireless in Colonial Heights, VA
Availability:
91.7%
Customer Rating:
(342)
Avg. Download Speed
65 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.7% of Colonial Heights homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 65 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Verizon Fixed Wireless in Colonial Heights, VA
Availability:
86.0%
Customer Rating:
(362)
Avg. Download Speed
238 Mbps
Verizon offers Fixed Wireless service to 86.0% of Colonial Heights homes. Across the city, Verizon Fixed Wireless has speeds up to 238 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
EarthLink Fixed Wireless in Colonial Heights, VA
Availability:
68.3%
Customer Rating:
(4)
Avg. Download Speed
28 Mbps
EarthLink offers Fixed Wireless service to 68.3% of Colonial Heights homes. Across the city, EarthLink Fixed Wireless has speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.7 Mbps throughout the city.
AT&T Fixed Wireless in Colonial Heights, VA
Availability:
68.3%
Customer Rating:
(205)
Avg. Download Speed
28 Mbps
AT&T offers Fixed Wireless service to 68.3% of Colonial Heights homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.7 Mbps throughout the city.
Which Cable Internet Providers are Available in Colonial Heights?
XFINITY Cable in Colonial Heights, VA
Availability:
99.9%
Customer Rating:
(2077)
Avg. Download Speed
1,590 Mbps
XFINITY from Comcast offers Cable service to 99.9% of Colonial Heights homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,590 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 140 Mbps throughout the city.
Which DSL Internet Providers are Available in Colonial Heights?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Colonial Heights, VA.
Internet in Colonial Heights by Neighborhood and ZIP Code
Colonial Heights has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Colonial Heights
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Colonial Heights
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23834 | 26,875 | 14.2% | 1,579 Mbps | 4.4 | C- | 64/100 |
How Colonial Heights Compares to Nearby Places
The 10 places nearest to Colonial Heights that have their own pages are all within 7 miles. Among them, Enon has the most homes with fiber (82.2%) and Kenwood the fewest (0.0%); Colonial Heights has 14.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Colonial Heights (this page) | 27,271 | 14.8% | 1,590 Mbps | 4.4 | C- | 65/100 |
| Petersburg | 60,045 | 9.3% | 1,665 Mbps | 4.6 | C- | 58/100 |
| Chester | 48,668 | 80.2% | 1,512 Mbps | 5.4 | C+ | 82/100 |
| Hopewell | 29,461 | 36.7% | 1,536 Mbps | 4.8 | C | 50/100 |
| Prince George | 11,399 | 24.9% | 1,424 Mbps | 4.7 | C- | 64/100 |
| Fort Lee | 10,214 | 0.7% | 1,869 Mbps | 4.1 | C- | 76/100 |
| Enon | 4,075 | 82.2% | 1,840 Mbps | 6.2 | B- | 70/100 |
| Kenwood | 2,113 | 0.0% | 552 Mbps | 3.4 | D- | 36/100 |
| West Petersburg | 817 | 0.0% | 1,200 Mbps | 3.6 | D | 57/100 |
| Matoaca | 333 | 0.0% | 1,911 Mbps | 4.1 | D+ | 72/100 |
| Highland Park | 71 | 73.2% | 984 Mbps | 4.7 | C | 79/100 |
Who is the Fastest Internet Provider in Colonial Heights?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Colonial Heights
| XFINITY from Comcast | 2,000 |
|---|---|
| Verizon | 980 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Colonial Heights. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Colonial Heights Internet Providers
Based on 183 reviews from Virginia internet customers, AT&T is the best internet service provider for Colonial Heights residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 91.7% coverage in Colonial Heights.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Colonial Heights Internet Providers
The table below shows average customer ratings from customers in Colonial Heights, Virginia, and customers throughout the country.
| ISP / Tech Type | Colonial Heights Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| XFINITY | (1) | (82) | (2379) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Colonial Heights
Based on data reported by Colonial Heights ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Colonial Heights. Therefore, the average customer can get up to 1,590 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Colonial Heights Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| XFINITY | (1) | (82) | (2379) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Colonial Heights?
Of the providers in Colonial Heights, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Colonial Heights where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Colonial Heights, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Colonial Heights
| ISP / Tech Type | Colonial Heights Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| XFINITY | (1) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Colonial Heights?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Colonial Heights is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Colonial Heights is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Colonial Heights, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.