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8 Best Internet Providers in Craigsville, WV

Find internet availability by address in Craigsville, WV

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Craigsville ISP Report Card | Business Internet in Craigsville

Craigsville ISP Report at a Glance
ISP grade Craigsville ISP Report Card D+
Average speed Download Speed for Most Households 1,196 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Craigsville Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Craigsville has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Craigsville.

Craigsville overview

Craigsville has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Craigsville.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Shentel

Shentel logo

Availability:

99.7%

Customer Rating:

3.5 of 5 stars

(35)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Cable

99.7%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(24)

Frontier

Frontier logo

Availability:

93.7%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

DSL

93.7%

53 Mbps

115 Mbps

DSL: 2.5 of 5 stars

(46)

XFINITY

XFINITY logo

Availability:

18.0%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Cable

18.0%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(1,910)

EarthLink

EarthLink logo

Availability:

35.5%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Fixed Wireless

35.5%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

Above are the top 4 providers in Craigsville, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


US Cellular

US Cellular logo

Availability:

99.4%

Customer Rating:

3.4 of 5 stars

(18)

View Plans

Price: $49.99 - $69.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Fixed Wireless

99.4%

25 Mbps

25 Mbps

Wireless: 3.7 of 5 stars

(14)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

83.6%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Fixed Wireless

83.6%

69 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

35.5%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Fixed Wireless

35.5%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Verizon

Verizon logo

Availability:

5.0%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by user distribution.

Customer Rating

Fixed Wireless

5.0%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Craigsville residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Craigsville ratings may vary and are shown below.

Who is the Best Internet Provider in Craigsville, WV?

T-Mobile Home Internet is the best internet provider in Craigsville based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Craigsville, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 83.64% of the city.

The chart and table below show average customer ratings from customers in Craigsville, West Virginia, and customers throughout the country.

Top Rated Internet Providers in Craigsville


T-Mobile Home Internet5.004.04
Shentel3.713.43
XFINITY3.533.37
Frontier2.383.39
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Craigsville Internet Providers

ISP / Tech TypeCraigsville OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
XFINITY (0) (17) (2164)View Plans
Frontier (0) (8) (143)View Plans
AT&T (0) (1) (924)View Plans
HughesNet (0) (1) (18)View Plans
Verizon (0) (0) (723)View Plans
US Cellular (0) (0) (15)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on 35 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Craigsville residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 99.7% coverage in Craigsville.

At a national level, based on 4327 national reviews for any of the providers listed above, Shentel is rated higher than any other provider, with a rating of 3.43 out of 5.

Which Providers are Available at my Home in Craigsville?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Craigsville, WV map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Craigsville?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Shentel and XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Craigsville

Max Advertised Speed in Craigsville, WV


ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast1,200 Mbps
Shentel1,200 Mbps
Verizon300 Mbps
Frontier Communications115 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
US Cellular25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Craigsville


T-Mobile Home Internet5.003.96
Shentel4.143.91
AT&T4.003.75
XFINITY3.763.77
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCraigsville SpeedWest Virginia SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
AT&T (0) (1) (924)View Plans
XFINITY (0) (17) (2164)View Plans
Frontier (0) (8) (143)View Plans
HughesNet (0) (1) (18)View Plans
Verizon (0) (0) (723)View Plans
US Cellular (0) (0) (15)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Craigsville ISPs to the FCC, the fastest speeds in the city are available through Shentel and XFINITY from Comcast. These internet providers offer speeds up to 1,200 Mbps in Craigsville. Therefore, the average customer can get up to 1,200 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Craigsville?

West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Shentel is rated in second place for affordability by the company’s Craigsville customers with an average price rating of 3.43 out of 5.

The chart and graph below show how customers in Craigsville, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Craigsville


T-Mobile Home Internet5.004.11
Shentel3.432.96
XFINITY3.243.03
Frontier2.503.37
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCraigsville AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
XFINITY (0) (17) (2164)View Plans
Frontier (0) (8) (143)View Plans
HughesNet (0) (1) (18)View Plans
AT&T (0) (1) (924)View Plans
US Cellular (0) (0) (15)View Plans
Verizon (0) (0) (723)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Craigsville Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Craigsville below, including the metrics used and how Craigsville compares to the rest of West Virginia and nation.

Craigsville ISP Report Card: D+
Metric

(hover for details)
Craigsville West Virginia USA
0.00% 54.33% 67.25%
1,196 Mbps 3,623 Mbps 3,293 Mbps
4.7 5.5 6.8

 

Craigsville Digital Connectivity Index: 35 / 100
Metric

(hover for details)
Craigsville West Virginia USA
2.6 2.5 2.7
9% 9% 14%
84% 90% 95%
81% 85% 90%
54% 69% 75%
54% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Craigsville ISP Report Card & Digital Connectivity Index

The ISP Report Card in Craigsville is D+, which is worse than other cities. The local demand for broadband internet connectivity in Craigsville is high with a score of 35 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Craigsville have done a poor job meeting the needs of its residents.

The Craigsville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

81% of Craigsville households have an internet connection despite having 100.00% availability. 54% of households have fiber, cable, or DSL, 15% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 54% of households have a broadband connection such as fiber, cable or DSL available to their home, 54% subscribe to it. A low number of Craigsville residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Craigsville?

Cottle, WV

  • ISP Report Card: D+
  • Digital Connectivity Index: 35 / 100
Calvin, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 35 / 100
Nile, WV

  • ISP Report Card: B
  • Digital Connectivity Index: 36 / 100
Camden-on-Gauley, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 33 / 100
Tioga, WV

  • ISP Report Card: C-
  • Digital Connectivity Index: 33 / 100
Strouds, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 34 / 100
Gauley Mills, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 29 / 100
Holcomb, WV

  • ISP Report Card: D
  • Digital Connectivity Index: 27 / 100
Welch Glade, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 34 / 100

How Much Speed does a Craigsville Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Craigsville is 2.6, which is larger than the West Virginia average of 2.5 and smaller than the national average of 2.7. Craigsville's average household income is $44,712 which is lower than the West Virginia average of $63,443 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Craigsville also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 9% of residents work from home, which is higher than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of Craigsville has a low need for internet connectivity and speeds.

Compared to the rest of the country, Craigsville households are much more technology-disengaged. 84% of households have some sort of computing device, 65% have desktops or laptops in the home, and 78% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Craigsville?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Craigsville, WV.

Which Cable Internet Providers are Available in Craigsville?

Shentel Cable in Craigsville, WV

Shentel logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(24)

Avg. Download Speed

1,200 Mbps

Shentel offers Cable service to 99.7% of Craigsville homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Shentel Cable is rated about the same as other types of internet service available in Craigsville from Shentel in terms of customer satisfaction.

XFINITY Cable in Craigsville, WV

XFINITY logo

Availability:

18.0%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Cable service to 18.0% of Craigsville homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Craigsville from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Craigsville?

Frontier DSL in Craigsville, WV

Frontier logo

Availability:

93.7%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

53 Mbps

Frontier Communications offers DSL service to 93.7% of Craigsville homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.3 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Craigsville from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Craigsville?

US Cellular Fixed Wireless in Craigsville, WV

US Cellular logo

Availability:

99.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

US Cellular offers Fixed Wireless service to 99.4% of Craigsville homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. US Cellular Fixed Wireless is rated other types of internet service available in Craigsville from US Cellular in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Craigsville, WV

T-Mobile Home Internet logo

Availability:

83.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

69 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 83.6% of Craigsville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 69 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Craigsville from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Craigsville, WV

EarthLink logo

Availability:

35.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 35.5% of Craigsville homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Craigsville from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Craigsville, WV

AT&T logo

Availability:

35.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 35.5% of Craigsville homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Craigsville from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Craigsville, WV

Verizon logo

Availability:

5.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 5.0% of Craigsville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Craigsville from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Craigsville?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Craigsville is T-Mobile Home Internet.
  • The fastest internet provider should be Shentel and XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Craigsville is T-Mobile Home Internet.
  • Viasat, Shentel, and HughesNet has the broadest coverage in Craigsville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Craigsville compare to other cities with a similar population?

To see how Craigsville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Craigsville's D+ ISP Report Card and 35 / 100 Digital Connectivity Index.

Warm Springs, OR

  • ISP Report Card: D-
  • Digital Connectivity Index: 40 / 100
Monmouth, ME

  • ISP Report Card: C
  • Digital Connectivity Index: 75 / 100
Richfield, NC

  • ISP Report Card: B-
  • Digital Connectivity Index: 45 / 100
East Dublin, GA

  • ISP Report Card: C-
  • Digital Connectivity Index: 40 / 100
Cumberland, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 69 / 100
Coalville, UT

  • ISP Report Card: C+
  • Digital Connectivity Index: 68 / 100
Clinton Corners, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 71 / 100
Buckhead, GA

  • ISP Report Card: B
  • Digital Connectivity Index: 50 / 100
Winchester, NH

  • ISP Report Card: A-
  • Digital Connectivity Index: 50 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in West Virginia

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