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Best Internet Providers in Craigsville, WV

All 6 providers, ranked by coverage, speed and customer ratings

Craigsville has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Craigsville.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber0.6%Nicholas County 63.3%bottom 9%
Average top speed1,228 MbpsNicholas County 4,488 Mbpsbottom 44%
Providers63.1 at a typical addressbottom 9%
Homes with internet81%Nicholas County 83%bottom 18%
ISP Report CardD+score 24 of 100bottom 10%
Connectivity index39/100Nicholas County 34/100bottom 34%

Ranks compare Craigsville with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.

The Best Internet in Craigsville, WV at a Glance

Top rankedSee the full rankingFirst in our Craigsville ranking by coverage, speed and customer ratings.See plans
FastestShentelUp to 1,200 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 5.00 out of 5 by its customers, available to 99.62% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Craigsville Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Shentel

Shentel logo

Availability:

99.7%

Customer Rating:

3.5 of 5 stars

(35)

View Plans

Price: $85.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by block population.

Customer Rating

Cable

99.7%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(24)

Frontier

Frontier logo

Availability:

93.7%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by block population.

Customer Rating

DSL

93.7%

52 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

99.6%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by block population.

Customer Rating

Fixed Wireless

99.6%

67 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

XFINITY

XFINITY logo

Availability:

13.0%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by block population.

Customer Rating

Cable

13.0%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(2077)

EarthLink

EarthLink logo

Availability:

3.7%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by block population.

Customer Rating

Fixed Wireless

3.7%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

3.7%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Craigsville.

Max Download Speed InfoCalculated from the maximum speeds available to most Craigsville residents, weighted by block population.

Customer Rating

Fixed Wireless

3.7%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for Craigsville residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Craigsville ratings may vary and are shown below.

Who is the Best Internet Provider in Craigsville, WV?

T-Mobile Home Internet is the best internet provider in Craigsville based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Craigsville, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 99.62% of the city.

Which Providers are Available at my Home in Craigsville?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Craigsville, WV map of internet availability

How Craigsville Compares to Places Its Size

Craigsville's report card score is in the bottom 10% and its connectivity index is in the bottom 34%.

D+score 24 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 10%
39/100Nicholas County 34/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.bottom 34%
Measure Craigsville Rank among US towns of 1,000 to 9,999 people Nicholas County West Virginia US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 0.6% bottom 9% 63.3% 59.9% 71.5% 1,056 places at 100.0%
Average top speed 1,228 Mbps bottom 44% 4,488 Mbps 3,962 Mbps 3,486 Mbps Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps)
Providers at a typical address 3.1 bottom 9% 4.6 5.4 7.1 McLendon-Chisholm, TX (14.2)
Connectivity index inputs: how much households need and use the internet
People per household 2.7 top 23% 2.6 2.4 2.7 St. George, GA (6.2)
Workers who work from home 10% top 46% 7% 10% 15% Indian Springs, NV (76%)
Homes with a computer, tablet or phone 84% bottom 6% 90% 92% 96% 515 places at 100%
Homes with internet 81% bottom 18% 83% 87% 91% 115 places at 100%
Homes on fiber, cable or DSL 59% bottom 34% 57% 70% 76% Bunkerville, NV and Fort Myer, VA and 3 more (100%)
More about the households here
Homes with a desktop or laptop 49% bottom 3% 62% 71% 81% 12 places at 100%
Median household income $48,973 bottom 9% $56,035 $65,649 $93,246 16 places at $250,001
Residents in school (6th grade to college) 13% top 43% 11% 14% 16% University Park, PA (95%)

Fiber reaches 0.6% of homes in Craigsville, against 63.3% across Nicholas County and 59.9% across West Virginia. Households in Craigsville are the same size as the US average (2.7 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $48,973 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Craigsville

Which Fiber Internet Providers are Available in Craigsville?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Craigsville, WV.

Which Fixed Wireless and LTE Internet Providers are Available in Craigsville?

T-Mobile Home Internet Fixed Wireless in Craigsville, WV

T-Mobile Home Internet logo

Availability:

99.6%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

67 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 99.6% of Craigsville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Craigsville from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Craigsville, WV

EarthLink logo

Availability:

3.7%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 3.7% of Craigsville homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Craigsville from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Craigsville, WV

AT&T logo

Availability:

3.7%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 3.7% of Craigsville homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Craigsville from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Craigsville?

Shentel Cable in Craigsville, WV

Shentel logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(24)

Avg. Download Speed

1,200 Mbps

Shentel offers Cable service to 99.7% of Craigsville homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Shentel Cable is rated higher than other types of internet service available in Craigsville from Shentel in terms of customer satisfaction.

XFINITY Cable in Craigsville, WV

XFINITY logo

Availability:

13.0%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Cable service to 13.0% of Craigsville homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Craigsville from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Craigsville?

Frontier DSL in Craigsville, WV

Frontier logo

Availability:

93.7%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

52 Mbps

Frontier Communications offers DSL service to 93.7% of Craigsville homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.3 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Craigsville from Frontier in terms of customer satisfaction.

Internet in Craigsville by Neighborhood and ZIP Code

Craigsville has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in Craigsville

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Craigsville

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
262053,431 0.0%1,151 Mbps3.1D40/100

How Craigsville Compares to Nearby Places

The 10 places nearest to Craigsville that have their own pages are all within 7 miles. Among them, Strouds has the most homes with fiber (100.0%) and Coe the fewest (0.0%); Craigsville has 0.6%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Craigsville (this page)2,916 0.6%1,228 Mbps3.1D+39/100
Calvin614 41.7%3,166 Mbps4.2C40/100
Cottle502 0.0%1,058 Mbps2.9D43/100
Camden-on-Gauley416 68.8%1,000 Mbps3.5C-34/100
Tioga373 67.8%875 Mbps2.6D+34/100
Holcomb249 0.0%1,054 Mbps3.7D42/100
Nile226 73.0%5,124 Mbps5.1B-35/100
Gauley Mills204 80.4%1,000 Mbps3.8C-32/100
Welch Glade174 92.0%954 Mbps4.5C35/100
Strouds156 100.0%1,000 Mbps3.5C+34/100
Coe130 0.0%58 Mbps1.5F52/100

Who is the Fastest Internet Provider in Craigsville?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Craigsville

Max Advertised Speed in Craigsville, WV
Frontier Communications7,000
Shentel1,200
XFINITY from Comcast1,200
Viasat100
T-Mobile Home Internet100
HughesNet25
AT&T25
EarthLink25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Craigsville. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Craigsville Internet Providers

Based on 38 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Craigsville residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 99.7% coverage in Craigsville.

At a national level, based on 3999 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Craigsville Internet Providers

The table below shows average customer ratings from customers in Craigsville, West Virginia, and customers throughout the country.

ISP / Tech TypeCraigsville OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
ShentelNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (35)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (19)3.5 of 5 stars (2379)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Craigsville

Based on data reported by Craigsville ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 1,200 Mbps in Craigsville. Therefore, the average customer can get up to 1,200 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeCraigsville SpeedWest Virginia SpeedNational SpeedFor Service
ShentelNo rating yet (0)4 of 5 stars (7)4 of 5 stars (35)View Plans
XFINITYNo rating yet (0)4 of 5 stars (19)4 of 5 stars (2379)View Plans
AT&TNo rating yet (0)4.5 of 5 stars (2)4 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Craigsville?

Of the providers in Craigsville, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Craigsville where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Shentel is rated second for affordability, with an average price rating of 3.43 out of 5.

The table below shows how customers in Craigsville, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Craigsville

ISP / Tech TypeCraigsville AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
ShentelNo rating yet (0)3.5 of 5 stars (7)3 of 5 stars (35)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (19)3 of 5 stars (2379)View Plans
FrontierNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in West Virginia

Customer Reviews

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Optimum

1 of 5 stars August 18, 2026

The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.

Plan Pricing: 1 of 5 stars
Internet Speed: No rating yet
Overall Rating: 1 of 5 stars

James W.

Optimum Cable

3 of 5 stars June 01, 2026

Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

A Triadelphia, WV Customer

XFINITY Cable

5 of 5 stars May 25, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Morgantown, WV Customer

AT&T DSL

4 of 5 stars May 06, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Williamson, WV Customer

Optimum Cable

4 of 5 stars May 06, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Craigsville?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Craigsville is T-Mobile Home Internet.
  • The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Craigsville is T-Mobile Home Internet.
  • Viasat, Shentel, and HughesNet has the broadest coverage in Craigsville, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.