Which is better, XFINITY or Frontier?

Frontier is faster where you can get it, but XFINITY reaches 4.1 times as many people, so at most addresses XFINITY is the one on offer. Where both are offered (about 7.2 million people), Frontier has the faster top speed for 86% of homes.

FasterFrontierTop speed 7,000 Mbps vs 2,000 Mbps; faster for 86% of homes where both are offered.

Cheaper to startToo close to callBoth start at about the same price: $45 and $44.99 a month.

Better ratedToo close to callRated about the same by their customers.

Available to more peopleXFINITY126.2 million people in 41 states, vs 30.4 million in 26 states.

XFINITY
Price: $45.00 - $119.00 / mo.
Speed: 100 - 2,000 Mbps
Internet Type: Cable and fiber
Rating (Reviews): (2296)
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Frontier
Price: $44.99 - $124.99 / mo.
Speed: 10 - 7,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): (165)
View Plans

XFINITY vs. Frontier at a glance

Measure	XFINITY	Frontier
Available to	126.2 million people in 41 states	30.4 million people in 26 states
Main technology	Cable 98%, fiber 4%	Fiber 77%, DSL 46%
Top download speed filed with the FCC	2,000 Mbps	7,000 Mbps
Fastest plan we list	1,200 Mbps down, 25 Mbps up	7,000 Mbps down, 7,000 Mbps up
Starting price	$45 a month (promotional), then $90	$44.99 a month
Cheapest plan, first 2 years	Not listed	$1,080 (500 Mbps plan)
Customer rating	3.4 of 5 (2,356 reviews)	3.4 of 5 (172 reviews)
Rated for speed	3.8 of 5	3.6 of 5
Rated for price	3.0 of 5	3.3 of 5
Where both are offered	About 7.2 million people (24% of Frontier's area); Frontier is faster for 86% of them, the same top speed for 1.2%

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where XFINITY and Frontier are available

XFINITY and Frontier have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

XFINITY currently offers internet service in 11,730 cities and 934 counties across 41 states, reaching approximately 126,644,422 residents. Their service area includes major markets like Chicago, IL; Houston, TX; and Philadelphia, PA. By comparison, Frontier serves 31,112,669 residents in 9,909 cities and 843 counties in 26 states, with a presence in population centers such as Los Angeles, CA; Riverside, CA; and Tampa, FL.

Each provider’s own page has its full coverage map, county by county: XFINITY coverage map and Frontier coverage map.

Availability changes from one street to the next. Check your address to see whether XFINITY, Frontier or both are offered at your home.

XFINITY vs. Frontier Speeds and Technology

XFINITY and Frontier utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Frontier offers higher overall speeds, with speeds for most covered areas averaging 5,021 Mbps compared to XFINITY’s average speed of 1,783 Mbps.

The availability of each provider’s fastest technology varies significantly by location. XFINITY’s premium Fiber service reaches 4.0% of their coverage area. Meanwhile, Frontier’s top-tier Fiber is available to 75.8% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

XFINITY vs. Frontier Plans and Prices

Below are the current internet plans and pricing details for XFINITY and Frontier, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

XFINITY vs. Frontier Customer Ratings and Reviews

Compare how real customers rate XFINITY and Frontier based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, XFINITY earns an overall rating of 3.35 / 5 stars from 2374 customer reviews, while Frontier maintains a 3.33 / 5 rating from 177 reviews. XFINITY outperforms Frontier by 0.0 points in overall satisfaction. XFINITY’s best-rated service is their Fiber offering at 3.50 / 5 stars, compared to Frontier’s highest-rated service, Fiber, at 3.65 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

XFINITY vs. Frontier Pros and Cons

XFINITY

From 1,470 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 507 of 1,470 written reviews (230 call it slow). "I really appreciate how fast our connection is"
• Reliable connection: praised in 424 of 1,470 written reviews (305 report outages). "Reliability in my area is very good"
• Easy installation: praised in 90 of 1,470 written reviews (45 had install trouble). "The installation process was smooth and professional"

Cons

• Expensive for what you get: a complaint in 431 of 1,470 written reviews (334 call it good value). "more expensive than it should be"
• Poor customer service: a complaint in 333 of 1,470 written reviews (269 praise the service). "very bad when it comes to Customer Service"
• Bills that go up: a complaint in 278 of 1,470 written reviews; its starting price rises from $45 to $90 after the promotion. "The rate increased after a year without the company telling me"
• Slow uploads: 25 Mbps up on its 1,000 Mbps plan.

Frontier

From 113 written customer reviews on ISP Reports and our plan data.

Pros

• Reliable connection: praised in 38 of 113 written reviews (24 report outages). "Very reliable internet which is great"
• Fast speeds: praised in 35 of 113 written reviews (27 call it slow). "fast internet is in every corner of the house"
• Good value: praised in 21 of 113 written reviews (17 call it overpriced). "It is also very affordable"

Cons

• Poor customer service: a complaint in 30 of 113 written reviews (20 praise the service). "Customer service not the best"
• Bills that go up: a complaint in 19 of 113 written reviews. "then it goes up to 80 for the second year and 100 after that"
• Equipment problems: a complaint in 6 of 113 written reviews (3 praise the equipment). "the Wi-Fi is quite weak, and sometimes isn't detected by our devices"

XFINITY vs. Frontier Top Cities

XFINITY serves 11,730 cities while Frontier is available in 9,909 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.