Best Internet Providers in Downtown Newport News, Newport News, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown Newport News, Newport News, VA
Downtown Newport News has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Downtown Newport News.
Ranks compare Downtown Newport News with the 14 neighborhoods in Newport News.
The Best Internet in Downtown Newport News, Newport News, VA at a Glance
Downtown Newport News Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Cox
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Newport News ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown Newport News, Newport News, VA?
AT&T is the highest-rated internet provider in Downtown Newport News based on 143 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Downtown Newport News?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown Newport News, Newport News
How Downtown Newport News Compares to the Rest of Newport News
Downtown Newport News's report card score is 14th of 14 and its connectivity index is 14th of 14.
| Measure | Downtown Newport News | Rank among neighborhoods in Newport News | Newport News | Newport News City | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 46.7% | 14th of 14 | 90.2% | 88.0% | 71.5% | Newmarket South (100.0%) |
| Average top speed | 1,808 Mbps | 13th of 14 | 1,981 Mbps | 1,979 Mbps | 3,486 Mbps | Greenwood and McIntosh and 1 more (2,000 Mbps) |
| Providers at a typical address | 4.9 | 13th of 14 | 6 | 6 | 7.1 | Jenkins (6.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.9 | Tied 12th of 14 | 2.4 | 2.4 | 2.7 | Epes and Jenkins and 1 more (2.6) |
| Workers who work from home | 21% | 1st of 14 | 11% | 11% | 15% | Leads; next is Saunders (14%) |
| Homes with a computer, tablet or phone | 91% | Tied 13th of 14 | 96% | 96% | 96% | Reservoir (99%) |
| Homes with internet | 80% | 14th of 14 | 92% | 92% | 91% | Greenwood (97%) |
| Homes on fiber, cable or DSL | 59% | 14th of 14 | 76% | 77% | 76% | Christopher Newport (81%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 61% | 14th of 14 | 77% | 78% | 81% | Christopher Newport (82%) |
| Median household income | $64,533 | 7th of 14 | $71,999 | $73,845 | $93,246 | Christopher Newport ($88,982) |
| Residents in school (6th grade to college) | 8% | 14th of 14 | 17% | 17% | 16% | Christopher Newport (54%) |
Fiber reaches 46.7% of homes in Downtown Newport News, against 90.2% across Newport News and 88.0% across Newport News City. Households in Downtown Newport News are smaller than the US average (1.9 people against 2.7); 21% of workers work from home (US 15%); and the median household income is $64,533 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown Newport News
Which Fiber Internet Providers are Available in Downtown Newport News?
EarthLink Fiber in Downtown Newport News, Newport News, VA
Availability:
45.8%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 45.8% of Downtown Newport News homes. Across the neighborhood, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Downtown Newport News, Newport News, VA
Availability:
45.8%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 45.8% of Downtown Newport News homes. Across the neighborhood, Verizon Fiber has speeds up to 980 Mbps
Cox Fiber in Downtown Newport News, Newport News, VA
Availability:
14.1%
Customer Rating:
(54)
Avg. Download Speed
1,060 Mbps
Cox Communications offers Fiber service to 14.1% of Downtown Newport News homes. Across the neighborhood, Cox Fiber has speeds up to 1,060 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the neighborhood. Cox Fiber is rated lower than other types of internet service available in Downtown Newport News from Cox in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Downtown Newport News?
T-Mobile Home Internet Fixed Wireless in Downtown Newport News, Newport News, VA
Availability:
67.2%
Customer Rating:
(342)
Avg. Download Speed
75 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 67.2% of Downtown Newport News homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Downtown Newport News, Newport News, VA
Availability:
45.6%
Customer Rating:
(362)
Avg. Download Speed
330 Mbps
Verizon offers Fixed Wireless service to 45.6% of Downtown Newport News homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 330 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 22 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Downtown Newport News, Newport News, VA
Availability:
41.5%
Customer Rating:
(4)
Avg. Download Speed
36 Mbps
EarthLink offers Fixed Wireless service to 41.5% of Downtown Newport News homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.4 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Downtown Newport News, Newport News, VA
Availability:
41.5%
Customer Rating:
(205)
Avg. Download Speed
36 Mbps
AT&T offers Fixed Wireless service to 41.5% of Downtown Newport News homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.4 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Downtown Newport News?
Cox Cable in Downtown Newport News, Newport News, VA
Availability:
64.8%
Customer Rating:
(399)
Avg. Download Speed
2,000 Mbps
Cox Communications offers Cable service to 64.8% of Downtown Newport News homes. Across the neighborhood, Cox Cable has speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Downtown Newport News?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Downtown Newport News, Newport News, VA.
How Downtown Newport News Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown Newport News that have their own pages are all within 6 miles. Among them, Newmarket South has the most homes with fiber (100.0%) and Christopher Newport the fewest (47.5%); Downtown Newport News has 46.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown Newport News (this page) | 6,394 | 46.7% | 1,808 Mbps | 4.9 | C | 41/100 |
| Northampton (Hampton) | 23,504 | 99.4% | 1,991 Mbps | 6.2 | B+ | 64/100 |
| Mercury Central (Hampton) | 14,449 | 93.9% | 1,984 Mbps | 6.3 | B | 62/100 |
| Greater Wythe (Hampton) | 13,323 | 96.8% | 1,997 Mbps | 6 | B | 63/100 |
| Magruder (Hampton) | 13,153 | 90.7% | 1,934 Mbps | 6.2 | B | 71/100 |
| Aberdeen (Hampton) | 11,959 | 96.8% | 1,993 Mbps | 6.2 | B | 50/100 |
| Deer Park | 11,793 | 88.1% | 1,995 Mbps | 6.5 | B | 53/100 |
| Downtown Hampton (Hampton) | 9,221 | 94.2% | 1,967 Mbps | 6.6 | B | 61/100 |
| Christopher Newport | 6,759 | 47.5% | 1,751 Mbps | 6.1 | C+ | 58/100 |
| Briarfield | 4,416 | 84.1% | 1,992 Mbps | 6.1 | B- | 43/100 |
| Newmarket South | 3,490 | 100.0% | 2,000 Mbps | 6.5 | B+ | 51/100 |
Who is the Fastest Internet Provider in Downtown Newport News?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Cox Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown Newport News
| Cox Communications | 2,000 |
|---|---|
| Verizon | 1,000 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown Newport News. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown Newport News Internet Providers
Based on 143 reviews from Virginia internet customers, AT&T is the best internet service provider for Downtown Newport News residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 67.2% coverage in Downtown Newport News.
At a national level, based on 2677 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Downtown Newport News Internet Providers
The table below shows average customer ratings from customers in Downtown Newport News, Virginia, and customers throughout the country.
| ISP / Tech Type | Downtown Newport News Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Cox | (0) | (42) | (453) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown Newport News
Based on data reported by Downtown Newport News ISPs to the FCC, the fastest speeds in the neighborhood are available through Cox Communications. The company offers speeds up to 2,000 Mbps in Downtown Newport News. Therefore, the average customer can get up to 1,968 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown Newport News Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Cox | (0) | (42) | (453) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Downtown Newport News?
Of the providers in Downtown Newport News, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown Newport News where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Downtown Newport News, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown Newport News
| ISP / Tech Type | Downtown Newport News Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Cox | (0) | (42) | (453) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Downtown Newport News?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown Newport News is AT&T.
- The fastest internet provider should be Cox Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown Newport News is T-Mobile Home Internet.
- Viasat, Verizon, and HughesNet has the broadest coverage in Downtown Newport News, available to 73.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.