Best Internet Providers in Newport News, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Newport News, VA
Newport News has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Newport News.
Ranks compare Newport News with the 305 US medium cities (100,000 to 249,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Newport News, VA at a Glance
Newport News Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Cox
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Newport News ratings may vary and are shown below.
Who is the Best Internet Provider in Newport News, VA?
AT&T is the highest-rated internet provider in Newport News based on 143 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Newport News?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Newport News
How Newport News Compares to Places Its Size
Newport News's report card score is tied 236th of 305 and its connectivity index is tied 240th of 305.
| Measure | Newport News | Rank among US medium cities (100,000 to 249,999 people) | Newport News City | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 90.2% | Tied 88th of 305 | 88.0% | 79.0% | 71.5% | Overland Park, KS (99.9%) |
| Average top speed | 1,981 Mbps | 280th of 305 | 1,979 Mbps | 2,389 Mbps | 3,486 Mbps | West Valley City, UT (9,708 Mbps) |
| Providers at a typical address | 6 | Tied 262nd of 305 | 6 | 5.7 | 7.1 | Carolina, PR (12.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | Tied 228th of 305 | 2.4 | 2.6 | 2.7 | Lakewood, NJ (5.1) |
| Workers who work from home | 11% | Tied 217th of 305 | 11% | 18% | 15% | Frisco, TX (38%) |
| Homes with a computer, tablet or phone | 96% | Tied 187th of 305 | 96% | 96% | 96% | 46 places at 99% |
| Homes with internet | 92% | Tied 184th of 305 | 92% | 92% | 91% | Allen, TX and Cumming, GA and 8 more (98%) |
| Homes on fiber, cable or DSL | 76% | Tied 208th of 305 | 77% | 77% | 76% | Highlands Ranch, CO (92%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 77% | Tied 233rd of 305 | 78% | 83% | 81% | Frisco, TX (96%) |
| Median household income | $71,999 | 244th of 305 | $73,845 | $109,990 | $93,246 | Sunnyvale, CA ($189,225) |
| Residents in school (6th grade to college) | 17% | Tied 104th of 305 | 17% | 16% | 16% | College Station, TX (57%) |
Fiber reaches 90.2% of homes in Newport News, against 88.0% across Newport News City and 79.0% across Virginia. Households in Newport News are smaller than the US average (2.4 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $71,999 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Newport News
Which Fiber Internet Providers are Available in Newport News?
EarthLink Fiber in Newport News, VA
Availability:
89.6%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 89.6% of Newport News homes. Across the city, EarthLink Fiber has speeds up to 980 Mbps, with speeds from 75 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 880, with an average of 880 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Newport News from EarthLink in terms of customer satisfaction.
Verizon Fiber in Newport News, VA
Availability:
89.6%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 89.6% of Newport News homes. Across the city, Verizon Fiber has speeds up to 980 Mbps, with speeds from 75 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 880, with an average of 880 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Newport News from Verizon in terms of customer satisfaction.
Cox Fiber in Newport News, VA
Availability:
2.5%
Customer Rating:
(54)
Avg. Download Speed
1,742 Mbps
Cox Communications offers Fiber service to 2.5% of Newport News homes. Across the city, Cox Fiber has speeds up to 1,742 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 100 Mbps throughout the city. Cox Fiber is rated lower than other types of internet service available in Newport News from Cox in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Newport News?
T-Mobile Home Internet Fixed Wireless in Newport News, VA
Availability:
93.5%
Customer Rating:
(342)
Avg. Download Speed
63 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.5% of Newport News homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
EarthLink Fixed Wireless in Newport News, VA
Availability:
81.2%
Customer Rating:
(4)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 81.2% of Newport News homes. Across the city, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
AT&T Fixed Wireless in Newport News, VA
Availability:
81.2%
Customer Rating:
(205)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 81.2% of Newport News homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
Verizon Fixed Wireless in Newport News, VA
Availability:
46.0%
Customer Rating:
(362)
Avg. Download Speed
235 Mbps
Verizon offers Fixed Wireless service to 46.0% of Newport News homes. Across the city, Verizon Fixed Wireless has speeds up to 235 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 17 Mbps throughout the city.
Which Cable Internet Providers are Available in Newport News?
Cox Cable in Newport News, VA
Availability:
95.7%
Customer Rating:
(399)
Avg. Download Speed
1,997 Mbps
Cox Communications offers Cable service to 95.7% of Newport News homes. Across the city, Cox Cable has speeds up to 1,997 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 500, with an average of 179 Mbps throughout the city. Cox Cable is rated about the same as other types of internet service available in Newport News from Cox in terms of customer satisfaction.
Which DSL Internet Providers are Available in Newport News?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Newport News, VA.
Internet in Newport News by Neighborhood and ZIP Code
Fiber reaches from 46.7% of homes in Downtown Newport News to 100.0% in Newmarket South; by ZIP code, from 74.5% in 23607 to 96.5% in 23602. Each row links to that place’s page.
Neighborhoods in Newport News
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Deer Park | 11,793 | 88.1% | 1,995 Mbps | 6.5 | B | 53/100 |
| Reservoir | 8,656 | 79.6% | 1,951 Mbps | 4.8 | C+ | 73/100 |
| Greenwood | 7,379 | 92.9% | 2,000 Mbps | 5.1 | B- | 65/100 |
| Palmer | 7,332 | 93.7% | 1,965 Mbps | 6.5 | B | 62/100 |
| Christopher Newport | 6,759 | 47.5% | 1,751 Mbps | 6.1 | C+ | 58/100 |
| Denbigh | 6,449 | 89.7% | 1,997 Mbps | 6.5 | B | 58/100 |
| Downtown Newport News | 6,394 | 46.7% | 1,808 Mbps | 4.9 | C | 41/100 |
| Epes | 5,165 | 99.3% | 1,983 Mbps | 6.5 | B+ | 59/100 |
| Jenkins | 4,977 | 98.4% | 1,979 Mbps | 6.7 | B+ | 57/100 |
| Briarfield | 4,416 | 84.1% | 1,992 Mbps | 6.1 | B- | 43/100 |
| Lee Hall | 4,096 | 93.0% | 1,992 Mbps | 5.6 | B | 66/100 |
| Saunders | 3,969 | 86.6% | 1,988 Mbps | 6.1 | B- | 43/100 |
| McIntosh | 3,692 | 96.2% | 2,000 Mbps | 5.2 | B | 50/100 |
| Newmarket South | 3,490 | 100.0% | 2,000 Mbps | 6.5 | B+ | 51/100 |
ZIP codes in Newport News
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23608 | 43,845 | 95.7% | 1,985 Mbps | 5.6 | B | 65/100 |
| 23602 | 42,102 | 96.5% | 1,992 Mbps | 6.1 | B | 67/100 |
| 23606 | 31,621 | 82.4% | 1,963 Mbps | 6.3 | B- | 62/100 |
| 23601 | 25,791 | 95.2% | 1,994 Mbps | 6.2 | B | 66/100 |
| 23607 | 23,470 | 74.5% | 1,949 Mbps | 5.7 | B- | 39/100 |
| 23605 | 14,386 | 94.0% | 1,997 Mbps | 6.2 | B | 51/100 |
| 23603 | 3,529 | 80.8% | 1,990 Mbps | 5.6 | B- | 66/100 |
How Newport News Compares to Nearby Places
The 10 places nearest to Newport News that have their own pages are all within 11 miles. Among them, Seaford has the most homes with fiber (100.0%) and Fort Eustis the fewest (6.0%); Newport News has 90.2%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Newport News (this page) | 182,175 | 90.2% | 1,981 Mbps | 6 | B | 61/100 |
| Hampton | 136,600 | 71.9% | 1,978 Mbps | 5.9 | B- | 67/100 |
| Yorktown | 50,673 | 94.1% | 1,997 Mbps | 6.3 | B | 80/100 |
| Smithfield | 16,387 | 20.2% | 996 Mbps | 4.6 | D+ | 50/100 |
| Poquoson | 12,772 | 100.0% | 1,992 Mbps | 6.5 | B+ | 83/100 |
| Carrollton | 9,641 | 37.4% | 1,000 Mbps | 5.5 | C- | 70/100 |
| Fort Eustis | 4,963 | 6.0% | 1,675 Mbps | 1.3 | D | 88/100 |
| Seaford | 4,121 | 100.0% | 2,000 Mbps | 6.3 | B+ | 88/100 |
| Rushmere | 695 | 55.4% | 965 Mbps | 3.9 | C- | 28/100 |
| Lackey | 450 | 0.0% | 25 Mbps | 0 | F | 59/100 |
| Lawson | 430 | 9.8% | 1,000 Mbps | 4.1 | D+ | 25/100 |
Who is the Fastest Internet Provider in Newport News?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Cox Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Newport News
| Cox Communications | 2,000 |
|---|---|
| Verizon | 1,000 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Newport News. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Newport News Internet Providers
Based on 143 reviews from Virginia internet customers, AT&T is the best internet service provider for Newport News residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 93.5% coverage in Newport News.
At a national level, based on 2677 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Newport News Internet Providers
The table below shows average customer ratings from customers in Newport News, Virginia, and customers throughout the country.
| ISP / Tech Type | Newport News Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Cox | (2) | (42) | (453) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Newport News
Based on data reported by Newport News ISPs to the FCC, the fastest speeds in the city are available through Cox Communications. The company offers speeds up to 2,000 Mbps in Newport News. Therefore, the average customer can get up to 1,996 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Newport News Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| Cox | (2) | (42) | (453) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Newport News?
Of the providers in Newport News, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Newport News where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.67 out of 5 for price, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.90 out of 5.
The table below shows how customers in Newport News, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Newport News
| ISP / Tech Type | Newport News Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Cox | (2) | (42) | (453) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
A Newport News, VA Customer
Verizon Fiber
June 13, 2026 shrills
Cox Cable
June 23, 2023 Cox data caps, which is insane for internet. They also bargain with apartment complexes to force people into contracts with them. They're based off of greed and will nickel and dime everything.
A Newport News, VA Customer
Cox Cable
April 10, 2023 Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Newport News?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Newport News is AT&T.
- The fastest internet provider should be Cox Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Newport News is AT&T.
- Viasat, HughesNet, and Cox Communications has the broadest coverage in Newport News, available to 96.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.