8 Best Internet Providers in Duval County, FL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Duval County, FL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Duval County ratings may vary and are shown below.

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3. Duval County, FL Internet Service Providers
   

Who is the Best Internet Provider in Duval County, FL?

AT&T is the best internet provider in Duval County based on Florida customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Duval County, making it a solid recommendation among providers with reviews. AT&T is an option for 95.95% of the county.

The chart and table below show average customer ratings from customers in Duval County, Florida, and customers throughout the country.

Top Rated Internet Providers in Duval County

Local, State, and National Ratings for all Duval County Internet Providers

Based on 308 reviews from Florida internet customers, AT&T is the best internet service provider for Duval County residents. AT&T was rated at an average of 3.87 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Florida, with 3.38 out of 5 stars and 99.1% coverage in Duval County.

At a national level, based on 4226 national reviews for any of the providers listed above, Hotwire Communications is rated higher than any other provider, with a rating of 3.70 out of 5.

Who is the Fastest Internet Provider in Duval County?

According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Sparklight should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Duval County

	ISP / Tech Type	Max Advertised Speed
	Hotwire Communications	8,000 Mbps
	Sparklight	7,000 Mbps
	IQ Fiber	5,000 Mbps
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Verizon	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Duval County

Based on data reported by Duval County ISPs to the FCC, the fastest speeds in the county are available through Sparklight. The company offers speeds up to 8,000 Mbps in Duval County. Therefore, the average customer can get up to 7,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Duval County?

Florida customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 3.91 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Duval County customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in Duval County, Florida, and the United States rated the affordability of their internet service.

Rated Affordability in Duval County

Duval County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Duval County below, including the metrics used and how Duval County compares to the rest of Florida and nation.

Duval County ISP Report Card: A-

	Metric (hover for details)	Duval County	Florida	USA
	Fiber Availability Percent The percentage of households in Duval County that have a Fiber internet connection available to their home.	81.72%	72.51%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	4,820 Mbps	4,092 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Duval County.	7.8	6.7	6.8

 

Duval County Digital Connectivity Index: 65 / 100

	Metric (hover for details)	Duval County	Florida	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.5	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	14%	15%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	96%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	74%	77%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	74%	77%	76%

Duval County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Duval County is A-, which is better than other counties. The local demand for broadband internet connectivity in Duval County is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Duval County have done a good job meeting the needs of its residents.

The Duval County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Duval County households have an internet connection despite having 99.13% availability. 74% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 74% subscribe to it. A large amount of Duval County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Duval County?

How Much Speed does a Duval County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Duval County is 2.5, which is smaller than the Florida average of 2.6 and smaller than the national average of 2.7. Duval County's average household income is $76,247 which is higher than the Florida average of $81,932 and about average for the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Duval County also has 15% of its population enrolled in school between the 6th grade and college level, this is higher than the Florida average of 15%. Additionally, 14% of residents work from home, which is lower than the 15% of residents in Florida who work from home. This and other factors you can see above show us that the community of Duval County has a high need for internet connectivity and speeds.

Compared to the rest of the country, Duval County households are more technology-engaged. 96% of households have some sort of computing device, 83% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Duval County?

Which Cable Internet Providers are Available in Duval County?

Which DSL Internet Providers are Available in Duval County?

Which Fixed Wireless and LTE Internet Providers are Available in Duval County?

Which ISP Should You Choose in Duval County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Duval County is AT&T.
• The fastest internet provider should be Sparklight. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Duval County is AT&T.
• HughesNet, Viasat, and XFINITY from Comcast has the broadest coverage in Duval County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Duval County compare to other cities with a similar population?

To see how Duval County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Duval County's A- ISP Report Card and 65 / 100 Digital Connectivity Index.