2 Best Internet Providers in Fern Forest, HI
Find internet availability by address in Fern Forest, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Fern Forest ISP Report Card | Business Internet in Fern Forest
| Fern Forest ISP Report Card | C+ | |
| Download Speed for Most Households | 2,571 Mbps | |
| Number of Internet Service Providers | 2 | |
| Real Fern Forest Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Fern Forest has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Fern Forest.
Fern Forest overview
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Fern Forest has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Fern Forest.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Fern Forest, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Fern Forest ratings may vary and are shown below.
Who is the Best Internet Provider in Fern Forest, HI?
Hawaiian Telcom is the highest-rated internet provider in Fern Forest based on 20 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Fern Forest, Hawaii, and customers throughout the country.
Top Rated Internet Providers in Fern Forest
Local, State, and National Ratings for all Fern Forest Internet Providers
| ISP / Tech Type | Fern Forest Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (1) | (17) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 20 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for Fern Forest residents. Hawaiian Telcom was rated at an average of 3.89 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Hawaii, with 4.50 out of 5 stars and 67.6% coverage in Fern Forest.
At a national level, based on 309 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Fern Forest?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Fern Forest?
Based on both FCC data and unbiased customer ratings in Fern Forest, the fastest internet in the city comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Fern Forest
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Fern Forest
| ISP / Tech Type | Fern Forest Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (1) | (17) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Fern Forest ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Fern Forest. Therefore, the average customer can get up to 2,571 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Fern Forest?
Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom received a local rating of 3.78 out of 5, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Fern Forest customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Fern Forest, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Fern Forest
| ISP / Tech Type | Fern Forest Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (1) | (17) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Fern Forest Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Fern Forest below, including the metrics used and how Fern Forest compares to the rest of Hawaii and nation.
| Metric
(hover for details)
|
Fern Forest | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Fern Forest that have a Fiber internet connection available to their home. | 92.14% | 85.94% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,571 Mbps | 2,641 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Fern Forest. | 2.2 | 3.6 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 1.7 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 7% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 90% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 73% | 91% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 48% | 79% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 49% | 83% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fern Forest ISP Report Card & Digital Connectivity Index
The ISP Report Card in Fern Forest is C+, which is worse than other cities. The local demand for broadband internet connectivity in Fern Forest is high with a score of 17 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Fern Forest have done a very poor job meeting the needs of its residents.
The Fern Forest ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
73% of Fern Forest households have an internet connection despite having 96.27% availability. 48% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 48% of households have a broadband connection such as fiber, cable or DSL available to their home, 49% subscribe to it. A low number of Fern Forest residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Fern Forest?
- ISP Report Card: B-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
How Much Speed does a Fern Forest Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Fern Forest is 1.7, which is smaller than the Hawaii average of 3.1 and smaller than the national average of 2.7. Fern Forest's average household income is $39,785 which is much lower than the Hawaii average of $107,532 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Fern Forest also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the Hawaii average of 14%. Additionally, 7% of residents work from home, which is lower than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Fern Forest has a very low need for internet connectivity and speeds.
Compared to the rest of the country, Fern Forest households are more technology-disengaged. 90% of households have some sort of computing device, 64% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Fern Forest?
Hawaiian Telcom Fiber in Fern Forest, HI
Hawaiian Telcom offers Fiber service to 92.1% of Fern Forest homes. Across the city, Hawaiian Telcom Fiber has speeds up to 2,685 Mbps, with speeds from 940 Mpbs up to 2,850 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 2,850, with an average of 2,647 Mbps throughout the city. Hawaiian Telcom Fiber is rated the same as other types of internet service available in Fern Forest from Hawaiian Telcom in terms of customer satisfaction.
Which Cable Internet Providers are Available in Fern Forest?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Fern Forest, HI.
Which DSL Internet Providers are Available in Fern Forest?
Hawaiian Telcom DSL in Fern Forest, HI
Hawaiian Telcom offers DSL service to 47.6% of Fern Forest homes. Across the city, Hawaiian Telcom DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Fern Forest?
T-Mobile Home Internet Fixed Wireless in Fern Forest, HI
T-Mobile Home Internet offers Fixed Wireless service to 67.6% of Fern Forest homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Fern Forest?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Fern Forest is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Fern Forest is Hawaiian Telcom.
- HughesNet, Hawaiian Telcom, and Viasat has the broadest coverage in Fern Forest, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Fern Forest compare to other cities with a similar population?
To see how Fern Forest stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Fern Forest's C+ ISP Report Card and 17 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 37 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 58 / 100
- ISP Report Card: B
- Digital Connectivity Index: 58 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: C
- Digital Connectivity Index: 61 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: D
- Digital Connectivity Index: 36 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
More
A Honolulu, HI Customer
Spectrum Cable
October 01, 2025 More
Andy S.
Hawaiian Telcom Fiber
September 06, 2025 We were only recently able to get fiber in our area, but so far it is much more reliable and fast than the Spectrum service we had before. Pricing is good and service has yet to drop. Being in Hawaii, our Spectrum service was terrible and would intermittently drop all the time. They also had awful customer service with techs that were often not very knowledgeable. Hawaii Telecom has been easy to work with so far and an overall much better experience.
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A Koloa, HI Customer
Spectrum Cable
July 23, 2025 We have had Spectrum at our house for about 4 years now and we haven't had any issues so far. We have the lower plan with slower internet speed, but it is still quick and works well for us. The pricing for internet alone increased a lot after the first year, which we weren't too happy about. However, we recently just switched to Spectrum mobile because they were offering a great deal for 2 years for internet and mobile.
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Bindhu S
Hawaiian Telcom Fiber
July 22, 2025 The internet speed is satisfactory, and the onsite customer service has been consistently reliable. However, the telephone customer service experience has been disappointing. Calls are routed internationally, and the representatives often struggle to understand or resolve the issues effectively. Technical support is also lacking; wait times to connect with a technician are excessively long. If alternative providers become available, I would strongly consider exploring them. Additionally, pricing becomes inconsistent after the first year. Based on feedback from neighbors, promotional rates are typically not extended beyond the initial term.
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