7 Best Internet Providers in Five Points, Raleigh, NC

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Five Points, Raleigh, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Five Points ratings may vary and are shown below.

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3. Five Points, Raleigh, NC Internet Service Providers
   

Who is the Best Internet Provider in Five Points, Raleigh, NC?

AT&T is the best internet provider in Five Points based on Raleigh customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Five Points, making it a solid recommendation among providers with reviews. AT&T is an option for 99.89% of the neighborhood.

The chart and table below show average customer ratings from customers in Five Points, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Five Points

Local, State, and National Ratings for all Five Points Internet Providers

Based on 260 reviews from Raleigh internet customers, AT&T is the best internet service provider for Five Points residents. AT&T was rated at an average of 3.71 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Raleigh, with 3.00 out of 5 stars and 99.9% coverage in Five Points.

At a national level, based on 3813 national reviews for any of the providers listed above, Hotwire Communications is rated higher than any other provider, with a rating of 3.70 out of 5.

Who is the Fastest Internet Provider in Five Points?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Google Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Five Points

	ISP / Tech Type	Max Advertised Speed
	Hotwire Communications	8,000 Mbps
	Google Fiber	8,000 Mbps
	EarthLink	5,000 Mbps
	AT&T	5,000 Mbps
	Verizon	1,000 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Five Points

Based on data reported by Five Points ISPs to the FCC, the fastest speeds in the neighborhood are available through Google Fiber. The company offers speeds up to 8,000 Mbps in Five Points. Therefore, the average customer can get up to 7,963 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Five Points?

Raleigh customers rate AT&T as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 3.50 out of 5, which is much lower than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Five Points customers with an average price rating of 2.00 out of 5.

The chart and graph below show how customers in Five Points, Raleigh, and the United States rated the affordability of their internet service.

Rated Affordability in Five Points

Five Points Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Five Points below, including the metrics used and how Five Points compares to the rest of Raleigh and nation.

Five Points ISP Report Card: A

	Metric (hover for details)	Five Points	North Carolina	USA
	Fiber Availability Percent The percentage of households in Five Points that have a Fiber internet connection available to their home.	98.76%	84.05%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	7,842 Mbps	4,952 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Five Points.	9.1	7.8	6.8

 

Five Points Digital Connectivity Index: 83 / 100

	Metric (hover for details)	Five Points	North Carolina	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	26%	24%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	98%	97%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	97%	93%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	92%	83%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	92%	84%	76%

Five Points ISP Report Card & Digital Connectivity Index

The ISP Report Card in Five Points is A, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Five Points is high with a score of 83 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Five Points have done a great job meeting the needs of its residents.

The Five Points ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

97% of Five Points households have an internet connection despite having 99.89% availability. 92% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 92% of households have a broadband connection such as fiber, cable or DSL available to their home, 92% subscribe to it. A very large amount of Five Points residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Five Points?

How Much Speed does a Five Points Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Five Points is 2.4, which is smaller than the Raleigh average of 2.7 and smaller than the national average of 2.7. Five Points's average household income is $159,460 which is much higher than the Raleigh average of $107,802 and much higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Five Points also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Raleigh average of 17%. Additionally, 26% of residents work from home, which is higher than the 24% of residents in Raleigh who work from home. This and other factors you can see above show us that the community of Five Points has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Five Points households are much more technology-engaged. 98% of households have some sort of computing device, 97% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Five Points?

Which Cable Internet Providers are Available in Five Points?

Which DSL Internet Providers are Available in Five Points?

Which Fixed Wireless and LTE Internet Providers are Available in Five Points?

Which ISP Should You Choose in Five Points?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Five Points is AT&T.
• The fastest internet provider should be Google Fiber. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Five Points is AT&T.
• Viasat, Spectrum, HughesNet, EarthLink, and AT&T has the broadest coverage in Five Points, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Five Points compare to other cities with a similar population?

To see how Five Points stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Five Points's A ISP Report Card and 83 / 100 Digital Connectivity Index.