Best Internet Providers in Franklin County, AL
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin County, AL
Franklin County has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklin County.
Ranks compare Franklin County with the 67 Alabama counties.
The Best Internet in Franklin County, AL at a Glance
Franklin County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Tombigbee Fiber
Connection
Customer Rating
Fiber
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin County ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin County, AL?
Tombigbee Fiber is the highest-rated internet provider in Franklin County based on 105 Alabama customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Which Providers are Available at my Home in Franklin County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin County
- Tombigbee Fiber - fiber coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- Buckeye - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - dsl coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Franklin County Compares to the Rest of Alabama
Franklin County's report card score is 39th of 67 and its connectivity index is tied 51st of 67.
| Measure | Franklin County | Rank among Alabama counties | Alabama | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 74.5% | 28th of 67 | 73.5% | 71.5% | Lamar County (99.6%) |
| Average top speed | 1,003 Mbps | 49th of 67 | 3,295 Mbps | 3,486 Mbps | Pike County (6,779 Mbps) |
| Providers at a typical address | 5.7 | Tied 31st of 67 | 7 | 7.1 | Madison County (8.8) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.7 | Tied 6th of 67 | 2.6 | 2.7 | DeKalb County (2.9) |
| Workers who work from home | 3% | Tied 65th of 67 | 9% | 15% | Shelby County (17%) |
| Homes with a computer, tablet or phone | 87% | Tied 55th of 67 | 94% | 96% | Autauga County and Madison County and 1 more (97%) |
| Homes with internet | 71% | Tied 63rd of 67 | 88% | 91% | Shelby County (95%) |
| Homes on fiber, cable or DSL | 46% | Tied 52nd of 67 | 68% | 76% | Shelby County (82%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 53% | Tied 57th of 67 | 72% | 81% | Shelby County (87%) |
| Median household income | $55,421 | 39th of 67 | $72,899 | $93,246 | Shelby County ($109,573) |
| Residents in school (6th grade to college) | 14% | Tied 20th of 67 | 16% | 16% | Lee County (28%) |
Fiber reaches 74.5% of homes in Franklin County, against 73.5% across Alabama. Households in Franklin County are the same size as the US average (2.7 people against 2.7); 3% of workers work from home (US 15%); and the median household income is $55,421 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Franklin County Compares to Its Neighbors
Franklin County has 6 neighbors, 2 of them in Mississippi. Among them, Marion County has the most homes with fiber (99.2%) and Colbert County the fewest (68.9%); Franklin County has 74.5%.
Map of Franklin County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Franklin County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin County (this page) | 32,113 | 74.5% | 1,003 Mbps | 5.7 | C+ | 24/100 |
| Colbert County | 57,227 | 68.9% | 3,027 Mbps | 6.5 | B | 35/100 |
| Lawrence County | 33,073 | 96.0% | 983 Mbps | 5.7 | B- | 27/100 |
| Marion County | 29,341 | 99.2% | 1,330 Mbps | 5.3 | B | 36/100 |
| Itawamba County, MS | 23,863 | 97.8% | 1,967 Mbps | 4.5 | B- | 38/100 |
| Winston County | 23,540 | 97.0% | 1,648 Mbps | 5.8 | B | 28/100 |
| Tishomingo County, MS | 18,850 | 99.1% | 1,286 Mbps | 6.4 | B | 24/100 |
Internet in Franklin County by City and ZIP Code
Fiber reaches from 52.0% of homes in Russellville to 99.8% in Red Bay; by ZIP code, from 42.0% in 35653 (Russellville) to 99.8% in 35582 (Red Bay). Each row links to that place’s page.
Cities and towns in Franklin County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Russellville | 17,131 | 52.0% | 1,023 Mbps | 5.9 | C | 27/100 |
| Red Bay | 3,955 | 99.8% | 1,000 Mbps | 6 | B | 14/100 |
| Phil Campbell | 3,738 | 99.0% | 1,000 Mbps | 5.4 | B- | 22/100 |
| Vina | 1,561 | 98.6% | 1,000 Mbps | 3.9 | C+ | 14/100 |
| Spruce Pine | 1,195 | 99.2% | 1,000 Mbps | 6.3 | B | 27/100 |
| Posey Mill | 934 | 97.9% | 999 Mbps | 2.8 | C | 12/100 |
| Hodges | 899 | 98.9% | 1,000 Mbps | 3.3 | C+ | 28/100 |
| Old Bethel | 761 | 100.0% | 1,298 Mbps | 4.7 | B | 18/100 |
| Hester Heights | 472 | 100.0% | 1,064 Mbps | 6.4 | B+ | 28/100 |
| Gravel Hill | 406 | 100.0% | 1,000 Mbps | 9 | B+ | 40/100 |
| Isbell | 390 | 100.0% | 1,000 Mbps | 6.9 | B+ | 13/100 |
| Frankfort | 314 | 99.7% | 1,533 Mbps | 5 | B | 15/100 |
| Rockwood | 262 | 100.0% | 1,000 Mbps | 6.6 | B | 31/100 |
| Jonesboro | 252 | 100.0% | 1,000 Mbps | 5.8 | B | 8/100 |
| Nix Mill | 208 | 100.0% | 1,000 Mbps | 2.9 | C+ | 30/100 |
| Reedtown | 172 | 100.0% | 1,000 Mbps | 5.7 | B | 18/100 |
| Dempsey | 166 | 100.0% | 1,000 Mbps | 5.2 | B- | 8/100 |
| Pleasant Site | 158 | 100.0% | 1,000 Mbps | 3.9 | C+ | 16/100 |
| Piney Bend | 101 | 100.0% | 1,000 Mbps | 4.3 | B- | 16/100 |
| Old Burleson | 100 | 80.0% | 1,000 Mbps | 3 | C- | 16/100 |
| Old Nauvoo | 75 | 100.0% | 1,000 Mbps | 7.1 | B+ | 31/100 |
ZIP codes in Franklin County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 35653 (Russellville) | 12,301 | 42.0% | 1,027 Mbps | 6 | C | 27/100 |
| 35654 (Russellville) | 8,408 | 81.3% | 1,044 Mbps | 5.7 | C+ | 26/100 |
| 35581 (Phil Campbell) | 5,182 | 99.0% | 1,000 Mbps | 4.9 | B- | 20/100 |
| 35582 (Red Bay) | 4,120 | 99.8% | 1,000 Mbps | 6 | B | 14/100 |
| 35593 (Vina) | 1,859 | 97.7% | 1,000 Mbps | 3.9 | C+ | 15/100 |
| 35585 (Spruce Pine) | 1,467 | 99.3% | 1,000 Mbps | 6.4 | B | 26/100 |
| 35571 (Hodges) | 995 | 99.0% | 1,000 Mbps | 3.3 | C+ | 33/100 |
Who is the Fastest Internet Provider in Franklin County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and Tombigbee Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin County
| Spectrum | 1,000 |
|---|---|
| Tombigbee Fiber | 1,000 |
| Buckeye Broadband | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Brightspeed | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin County Internet Providers
Based on 105 reviews from Alabama internet customers, Tombigbee Fiber is the best internet service provider for Franklin County residents. Tombigbee Fiber was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Alabama, with 3.70 out of 5 stars and 86.0% coverage in Franklin County.
At a national level, based on 4290 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin County Internet Providers
The table below shows average customer ratings from customers in Franklin County, Alabama, and customers throughout the country.
| ISP / Tech Type | Franklin County Overall | Alabama Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Tombigbee Fiber |  (0) |  (4) | (12) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| AT&T | (0) | (37) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| HughesNet | (0) |  (4) | (25) | View Plans | ||
| Spectrum | (2) | (49) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Buckeye | (0) | (0) | (29) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin County
Based on data reported by Franklin County ISPs to the FCC, the fastest speeds in the county are available through Spectrum and Tombigbee Fiber. These internet providers offer speeds up to 1,000 Mbps in Franklin County. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin County Speed | Alabama Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (37) | (1051) | View Plans | ||
| Tombigbee Fiber | (0) | (4) | (12) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Spectrum | (2) | (49) | (1949) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Buckeye | (0) | (0) | (29) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Franklin County?
Of the providers in Franklin County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin County where enough of them have reviewed a provider, otherwise across Alabama or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.20 out of 5 for price, which is higher than the average across all internet providers in the country. Tombigbee Fiber is rated second for affordability, with an average price rating of 4.25 out of 5.
The table below shows how customers in Franklin County, Alabama, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin County
| ISP / Tech Type | Franklin County Affordability | Alabama Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Tombigbee Fiber | (0) | (4) | (12) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| AT&T | (0) | (37) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Spectrum | (2) | (49) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Buckeye | (0) | (0) | (29) | View Plans |
Fiber, 5G, Cable and DSL Internet in Franklin County
Which Fiber Internet Providers are Available in Franklin County?
Tombigbee Fiber in Franklin County, AL
Availability:
70.3%
Customer Rating:
(12)
Avg. Download Speed
1,000 Mbps
Tombigbee Fiber offers Fiber service to 70.3% of Franklin County homes. Across the county, Tombigbee Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Franklin County, AL
Availability:
30.0%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 30.0% of Franklin County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin County?
T-Mobile Home Internet Fixed Wireless in Franklin County, AL
Availability:
89.4%
Customer Rating:
(342)
Avg. Download Speed
47 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.4% of Franklin County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.0 Mbps throughout the county.
EarthLink Fixed Wireless in Franklin County, AL
Availability:
71.3%
Customer Rating:
(4)
Avg. Download Speed
30 Mbps
EarthLink offers Fixed Wireless service to 71.3% of Franklin County homes. Across the county, EarthLink Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.0 Mbps throughout the county.
AT&T Fixed Wireless in Franklin County, AL
Availability:
71.3%
Customer Rating:
(205)
Avg. Download Speed
30 Mbps
AT&T offers Fixed Wireless service to 71.3% of Franklin County homes. Across the county, AT&T Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.0 Mbps throughout the county.
Verizon Fixed Wireless in Franklin County, AL
Availability:
52.4%
Customer Rating:
(362)
Avg. Download Speed
194 Mbps
Verizon offers Fixed Wireless service to 52.4% of Franklin County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 194 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the county.
Which Cable Internet Providers are Available in Franklin County?
Spectrum Cable in Franklin County, AL
Availability:
58.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 58.3% of Franklin County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Buckeye Cable in Franklin County, AL
Availability:
9.9%
Customer Rating:
(17)
Avg. Download Speed
1,000 Mbps
Buckeye Broadband offers Cable service to 9.9% of Franklin County homes. Across the county, Buckeye Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Franklin County?
EarthLink DSL in Franklin County, AL
Availability:
50.1%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 50.1% of Franklin County homes. Across the county, EarthLink DSL has speeds up to 10 Mbps
AT&T DSL in Franklin County, AL
Availability:
50.1%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 50.1% of Franklin County homes. Across the county, AT&T DSL has speeds up to 10 Mbps
Brightspeed DSL in Franklin County, AL
Availability:
14.3%
Customer Rating:
(43)
Avg. Download Speed
48 Mbps
Brightspeed offers DSL service to 14.3% of Franklin County homes. Across the county, Brightspeed DSL is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.5 Mbps throughout the county.
Customer Reviews for Internet Service Providers in Alabama
Customer Reviews
ISPReports User
Dragonfly Internet
November 05, 2026 Borderline unusable internet, they'll charge you for "up to" 500mbps and you wont even crack 30 on their best days. Genuinely hope a class action lawsuit comes for these people and their scam.
Jon S
TEC Fiber
October 28, 2026 Fine when it works. Fails an average of once in every 2 weeks.
Fuck u is my name
Buzz Broadband
October 08, 2026 There ass leather shove a cactus up my ass then use them
An Alabama Customer
C Spire Fiber
June 17, 2026 Joseph G
AT&T Fiber
June 07, 2026 ATT's install was fairly straight forward although its really only done through service contractors rather than ATT employees which I guess is standard. They were however very helpful and I even got one of their direct numbers if there is ever an issue. I do wish Their standard equipment came with an option to modify the band the WIFI broadcasts on because all my neighbors operate on the same band, leading to clutter. I have not had any noticeable outages other than those related to power outages. Having symmetric upload/download is also a plus with no data caps. They do offer incentives if you sign up yourself, and another incentive if you place a service in the cart but leave and come back.
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Which ISP Should You Choose in Franklin County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin County is Tombigbee Fiber.
- The fastest internet provider should be Spectrum and Tombigbee Fiber. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin County is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Franklin County, available to 89.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.