9 Best Internet Providers in Jefferson County, AL
Find internet availability by address in Jefferson County, AL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jefferson County ISP Report Card | Business Internet in Jefferson County
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Jefferson County ISP Report Card | B+ |
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Download Speed for Most Households | 3,589 Mbps |
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Number of Internet Service Providers | 9 |
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Real Jefferson County Customer Ratings | 11 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Jefferson County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jefferson County.
Jefferson County overview
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Jefferson County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jefferson County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
C Spire
Connection
Customer Rating
Fiber
Above are the top 4 providers in Jefferson County, AL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jefferson County ratings may vary and are shown below.
Who is the Best Internet Provider in Jefferson County, AL?
C Spire is the highest-rated internet provider in Jefferson County based on 88 Alabama customer reviews, and GoNetSpeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Jefferson County, Alabama, and customers throughout the country.
Top Rated Internet Providers in Jefferson County
Local, State, and National Ratings for all Jefferson County Internet Providers
| ISP / Tech Type | Jefferson County Overall | Alabama Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| C Spire |  (1) | (4) | (24) | View Plans | ||
| Verizon | (1) | (4) | (723) | View Plans | ||
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| AT&T | (3) | (30) | (924) | View Plans | ||
| Spectrum |  (8) | (42) | (1738) | View Plans | ||
| Brightspeed | (0) | (6) | (64) | View Plans | ||
| GoNetSpeed | (0) | (1) | (21) | View Plans | ||
| HughesNet | (0) | (4) | (18) | View Plans | ||
| Viasat | (0) |  (1) |  (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Windstream | (0) | (0) | (87) | View Plans |
Based on 88 reviews from Alabama internet customers, C Spire is the best internet service provider for Jefferson County residents. C Spire was rated at an average of 4.25 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Alabama, with 4.00 out of 5 stars and 94.4% coverage in Jefferson County.
At a national level, based on 4081 national reviews for any of the providers listed above, GoNetSpeed is rated higher than any other provider, with a rating of 4.27 out of 5.
Which Providers are Available at my Home in Jefferson County?
a different provider.
Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jefferson County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, C Spire should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jefferson County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| C Spire | 8,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Windstream | 2,000 Mbps | ||
| Brightspeed | 2,000 Mbps | ||
| GoNetSpeed | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jefferson County
| ISP / Tech Type | Jefferson County Speed | Alabama Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| C Spire | (1) | (4) | (24) | View Plans | ||
| Verizon | (1) | (4) | (723) | View Plans | ||
| AT&T | (3) | (30) | (924) | View Plans | ||
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| Spectrum | (8) | (42) | (1738) | View Plans | ||
| Brightspeed | (0) | (6) | (64) | View Plans | ||
| GoNetSpeed | (0) | (1) | (21) | View Plans | ||
| HughesNet | (0) | (4) | (18) | View Plans | ||
| Viasat | (0) | (1) |  (11) | View Plans | ||
| Windstream | (0) | (0) | (87) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans |
Based on data reported by Jefferson County ISPs to the FCC, the fastest speeds in the county are available through C Spire. The company offers speeds up to 8,000 Mbps in Jefferson County. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the county rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jefferson County?
Alabama customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. C Spire is rated in second place for affordability by the company’s Jefferson County customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Jefferson County, Alabama, and the United States rated the affordability of their internet service.
Rated Affordability in Jefferson County
| ISP / Tech Type | Jefferson County Affordability | Alabama Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| Verizon | (1) | (4) | (723) | View Plans | ||
| C Spire | (1) | (4) | (24) | View Plans | ||
| AT&T | (3) | (30) | (924) | View Plans | ||
| Spectrum | (8) | (42) | (1738) | View Plans | ||
| Brightspeed | (0) | (6) | (64) | View Plans | ||
| GoNetSpeed | (0) | (1) | (21) | View Plans | ||
| HughesNet | (0) | (4) | (18) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| Windstream | (0) | (0) | (87) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans |
Jefferson County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jefferson County below, including the metrics used and how Jefferson County compares to the rest of Alabama and nation.
| Metric
(hover for details)
|
Jefferson County | Alabama | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jefferson County that have a Fiber internet connection available to their home. | 68.88% | 68.19% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,589 Mbps | 3,158 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jefferson County. | 7.2 | 6.3 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 11% | 8% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 93% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 86% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 74% | 66% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 75% | 67% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jefferson County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jefferson County is B+, which is better than other counties. The local demand for broadband internet connectivity in Jefferson County is high with a score of 62 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jefferson County have done a good job meeting the needs of its residents.
The Jefferson County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Jefferson County households have an internet connection despite having 98.90% availability. 74% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Jefferson County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Jefferson County?
- ISP Report Card: B-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: D
- Digital Connectivity Index: 22 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B
- Digital Connectivity Index: 65 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 27 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 70 / 100
How Much Speed does a Jefferson County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jefferson County is 2.5, which is smaller than the Alabama average of 2.6 and smaller than the national average of 2.7. Jefferson County’s average household income is $80,996 which is much higher than the Alabama average of $70,756 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Jefferson County also has 16% of its population enrolled in school between the 6th grade and college level, this is lower than the Alabama average of 16%. Additionally, 11% of residents work from home, which is higher than the 8% of residents in Alabama who work from home. This and other factors you can see above show us that the community of Jefferson County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Jefferson County households are more technology-engaged. 95% of households have some sort of computing device, 78% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jefferson County?
EarthLink Fiber in Jefferson County, AL
Availability:
63.6%
Customer Rating:
(5)
Avg. Download Speed
4,765 Mbps
EarthLink offers Fiber service to 63.6% of Jefferson County homes. Across the county, EarthLink Fiber has speeds up to 4,765 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Jefferson County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Jefferson County, AL
Availability:
63.6%
Customer Rating:
(544)
Avg. Download Speed
4,765 Mbps
AT&T offers Fiber service to 63.6% of Jefferson County homes. Across the county, AT&T Fiber has speeds up to 4,765 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Jefferson County from AT&T in terms of customer satisfaction.
C Spire Fiber in Jefferson County, AL
Availability:
3.2%
Customer Rating:
(23)
Avg. Download Speed
8,000 Mbps
C Spire offers Fiber service to 3.2% of Jefferson County homes. Across the county, C Spire Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Brightspeed Fiber in Jefferson County, AL
Availability:
3.0%
Customer Rating:
(31)
Avg. Download Speed
1,808 Mbps
Brightspeed offers Fiber service to 3.0% of Jefferson County homes. Across the county, Brightspeed Fiber has speeds up to 1,808 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in Jefferson County from Brightspeed in terms of customer satisfaction.
GoNetSpeed Fiber in Jefferson County, AL
Availability:
2.2%
Customer Rating:
(19)
Avg. Download Speed
1,000 Mbps
GoNetSpeed offers Fiber service to 2.2% of Jefferson County homes. Across the county, GoNetSpeed Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Jefferson County, AL
Availability:
1.7%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.7% of Jefferson County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Windstream Fiber in Jefferson County, AL
Availability:
1.3%
Customer Rating:
(40)
Avg. Download Speed
1,610 Mbps
Windstream offers Fiber service to 1.3% of Jefferson County homes. Across the county, Windstream Fiber has speeds up to 1,610 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated higher than other types of internet service available in Jefferson County from Windstream in terms of customer satisfaction.
Which Cable Internet Providers are Available in Jefferson County?
Spectrum Cable in Jefferson County, AL
Availability:
96.1%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 96.1% of Jefferson County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Jefferson County?
EarthLink DSL in Jefferson County, AL
Availability:
85.2%
Customer Rating:
(4)
Avg. Download Speed
58 Mbps
EarthLink offers DSL service to 85.2% of Jefferson County homes. Across the county, EarthLink DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. EarthLink DSL is rated the same as other types of internet service available in Jefferson County from EarthLink in terms of customer satisfaction.
AT&T DSL in Jefferson County, AL
Availability:
85.2%
Customer Rating:
(304)
Avg. Download Speed
58 Mbps
AT&T offers DSL service to 85.2% of Jefferson County homes. Across the county, AT&T DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Jefferson County from AT&T in terms of customer satisfaction.
Brightspeed DSL in Jefferson County, AL
Availability:
3.0%
Customer Rating:
(33)
Avg. Download Speed
45 Mbps
Brightspeed offers DSL service to 3.0% of Jefferson County homes. Across the county, Brightspeed DSL has speeds up to 45 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.5 Mbps throughout the county. Brightspeed DSL is rated lower than other types of internet service available in Jefferson County from Brightspeed in terms of customer satisfaction.
Windstream DSL in Jefferson County, AL
Availability:
1.5%
Customer Rating:
(50)
Avg. Download Speed
177 Mbps
Windstream offers DSL service to 1.5% of Jefferson County homes. Across the county, Windstream DSL has speeds up to 177 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 83, with an average of 49 Mbps throughout the county. Windstream DSL is rated lower than other types of internet service available in Jefferson County from Windstream in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Jefferson County?
T-Mobile Home Internet Fixed Wireless in Jefferson County, AL
Availability:
93.1%
Customer Rating:
(0)
Avg. Download Speed
70 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.1% of Jefferson County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the county.
EarthLink Fixed Wireless in Jefferson County, AL
Availability:
72.7%
Customer Rating:
(0)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 72.7% of Jefferson County homes. Across the county, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.0 Mbps throughout the county.
AT&T Fixed Wireless in Jefferson County, AL
Availability:
72.7%
Customer Rating:
(0)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 72.7% of Jefferson County homes. Across the county, AT&T Fixed Wireless has speeds up to 38 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.0 Mbps throughout the county.
Verizon Fixed Wireless in Jefferson County, AL
Availability:
62.7%
Customer Rating:
(0)
Avg. Download Speed
396 Mbps
Verizon offers Fixed Wireless service to 62.7% of Jefferson County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 396 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 28 Mbps throughout the county.
Which ISP Should You Choose in Jefferson County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jefferson County is C Spire.
- The fastest internet provider should be C Spire. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jefferson County is AT&T.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Jefferson County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Jefferson County compare to other cities with a similar population?
To see how Jefferson County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jefferson County’s B+ ISP Report Card and 62 / 100 Digital Connectivity Index.
- ISP Report Card: A
- Digital Connectivity Index: 86 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B
- Digital Connectivity Index: 79 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 66 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Alabama
Customer Reviews
Tyrone H.
Spectrum Cable
February 28, 2026 Spectrum is a low quality, high priced internet service provider. They have constant outages and will throttle your speed for seemingly no reason at all. Their customer service is marginally better than when I first started using it years ago, but I also keep my interactions with them to minimum. The worst thing though is the pricing which goes up every year (if you're not lucky enough to have a promotional credit) while the Internet service keeps getting worse. Overall I give it a 3/10, do not recommend.
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Katy M.
AT&T Fiber
February 27, 2026 When we first moved in our home, we were told fiber would be installed within a year (or so). Unfortunately it took 4 years before we got fiber. We were stuck with the worst internet imaginable. I did not appreciate the "run-around" for those 4 years regarding the fiber being installed. I'm thankful it's installed now and it's been great. Customer service has been great too. BUT I feel like they strung us along.
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Kathleen T.
Mediacom Cable
February 27, 2026 I have been very disappointed with mediacom throughout the years. Seeing as they are currently the only cable internet provider in our area, we have used them for many years. We don’t have cable tv, so we use them solely for internet. Lately, the service has been even worse than usual. Our internet goes out several times every single day. Sometimes it can be resolved by resetting the modem, but other times it will be out for hours at a time. Every single time it rains, the internet goes out, even if there’s no thunder or lightning. The customer service they provide is seriously lacking as well, and we have had many a phone call getting the runaround about service disruptions, billing issues, and bill adjustment requests. We have heard that fiber is currently being installed in our area, and we look forward to switching as soon as possible.
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Raven C.
AT&T Fiber
February 24, 2026 I really enjoy AT&T. They care about their customers and try their best to make sure the experience is enjoyable. Whenever there is an outage that lasts longer than normal they issue bill credits, which is a huge plus. The customer service reps are awesome and extremely knowledgeable as well. They are one of the best services I have had in a while.
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Josh B
Google Fiber
February 19, 2026 I have had very little down time in the 7 years I have had service from them. In the few instances that there was an outage I was compensated for the missed time. The pricing has not increased and the service has been impeccable overall. I highly recommend them of they are available in the area where you live. It is hard to find a consistently more competitive option.
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