Best Internet Providers in Franklin County, NY
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin County, NY
Franklin County has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklin County.
Ranks compare Franklin County with the 62 New York counties.
The Best Internet in Franklin County, NY at a Glance
Franklin County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
SLICFiber
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin County ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin County, NY?
T-Mobile Home Internet is the best internet provider in Franklin County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Franklin County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 67.87% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Franklin County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin County
How Franklin County Compares to the Rest of New York
Franklin County's report card score is tied 57th of 62 and its connectivity index is 59th of 62.
| Measure | Franklin County | Rank among New York counties | New York | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 58.0% | 42nd of 62 | 86.4% | 71.5% | Richmond County (99.5%) |
| Average top speed | 959 Mbps | 61st of 62 | 4,235 Mbps | 3,486 Mbps | Nassau County (7,817 Mbps) |
| Providers at a typical address | 3.1 | 59th of 62 | 5.2 | 7.1 | New York County (7) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.2 | Tied 53rd of 62 | 2.6 | 2.7 | Rockland County (3.5) |
| Workers who work from home | 6% | 62nd of 62 | 15% | 15% | New York County (25%) |
| Homes with a computer, tablet or phone | 91% | Tied 54th of 62 | 95% | 96% | Dutchess County and Nassau County and 4 more (97%) |
| Homes with internet | 87% | Tied 47th of 62 | 91% | 91% | Nassau County and Putnam County (95%) |
| Homes on fiber, cable or DSL | 72% | Tied 46th of 62 | 77% | 76% | Nassau County and Saratoga County (84%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 74% | Tied 45th of 62 | 80% | 81% | Tompkins County (89%) |
| Median household income | $66,168 | 57th of 62 | $100,975 | $93,246 | Nassau County ($156,303) |
| Residents in school (6th grade to college) | 13% | Tied 38th of 62 | 16% | 16% | Tompkins County (33%) |
Fiber reaches 58.0% of homes in Franklin County, against 86.4% across New York. Households in Franklin County are smaller than the US average (2.2 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $66,168 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Franklin County Compares to Its Neighbors
Franklin County has 4 neighbors. Among them, Hamilton County has the most homes with fiber (86.2%) and Essex County the fewest (70.8%); Franklin County has 58.0%.
Map of Franklin County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Franklin County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin County (this page) | 47,555 | 58.0% | 959 Mbps | 3.1 | D+ | 43/100 |
| St. Lawrence County | 108,505 | 74.9% | 997 Mbps | 3.3 | C- | 48/100 |
| Clinton County | 79,843 | 85.4% | 1,103 Mbps | 4.8 | C+ | 49/100 |
| Essex County | 37,381 | 70.8% | 1,511 Mbps | 3.2 | C- | 60/100 |
| Hamilton County | 5,107 | 86.2% | 2,591 Mbps | 2.3 | C | 62/100 |
Internet in Franklin County by City and ZIP Code
Fiber reaches from 25.2% of homes in Moira to 96.3% in Hogansburg; by ZIP code, from 30.2% in 12957 (Moira) to 97.1% in 13655 (Hogansburg). Each row links to that place’s page.
Cities and towns in Franklin County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Malone | 11,665 | 58.7% | 995 Mbps | 4 | C- | 51/100 |
| Saranac Lake | 6,177 | 60.3% | 997 Mbps | 3.5 | C- | 44/100 |
| Tupper Lake | 5,085 | 58.3% | 999 Mbps | 3.1 | D+ | 50/100 |
| Hogansburg | 3,794 | 96.3% | 515 Mbps | 2.9 | C- | 54/100 |
| North Bangor | 2,228 | 76.9% | 1,000 Mbps | 3 | C- | 48/100 |
| Chateaugay | 2,187 | 60.6% | 969 Mbps | 2.1 | D+ | 22/100 |
| Brushton | 2,031 | 41.5% | 1,000 Mbps | 2.4 | D+ | 36/100 |
| Constable | 1,923 | 26.7% | 941 Mbps | 2.5 | D | 28/100 |
| Moira | 1,460 | 25.2% | 1,000 Mbps | 2.9 | D | 37/100 |
| Fort Covington | 1,237 | 30.0% | 982 Mbps | 2.7 | D | 38/100 |
| St. Regis Falls | 974 | 96.6% | 1,000 Mbps | 3.1 | C | 43/100 |
| Burke | 896 | 37.0% | 928 Mbps | 2.6 | D | 28/100 |
| Bombay | 760 | 27.1% | 731 Mbps | 2.3 | D | 41/100 |
| Vermontville | 652 | 37.3% | 988 Mbps | 1.6 | D | 36/100 |
| Dickinson Center | 600 | 100.0% | 1,000 Mbps | 2 | C | 36/100 |
| Lake Clear | 575 | 30.1% | 2,209 Mbps | 2.6 | C- | 59/100 |
| Paul Smiths | 536 | 12.9% | 983 Mbps | 2.1 | D | 66/100 |
| East Dickinson | 498 | 94.0% | 1,000 Mbps | 2.5 | C | 34/100 |
| Teboville | 470 | 92.1% | 1,000 Mbps | 3.2 | C | 43/100 |
| Owls Head | 418 | 97.8% | 983 Mbps | 2.3 | C | 24/100 |
| Gabriels | 411 | 11.4% | 1,000 Mbps | 2.9 | D | 60/100 |
| Skerry | 392 | 99.7% | 1,000 Mbps | 3.4 | C+ | 40/100 |
| South Bombay | 370 | 0.0% | 974 Mbps | 2.6 | D- | 38/100 |
| Whippleville | 356 | 65.5% | 1,000 Mbps | 3.4 | C- | 57/100 |
| Thayer Corners | 335 | 3.6% | 637 Mbps | 2.1 | D- | 24/100 |
| Westville Center | 326 | 0.9% | 1,000 Mbps | 2.2 | D | 28/100 |
| Sun | 320 | 96.2% | 963 Mbps | 3.4 | C | 30/100 |
| West Bangor | 319 | 94.7% | 1,000 Mbps | 3.7 | C | 55/100 |
| Franklin Falls | 288 | 0.0% | 880 Mbps | 3 | D- | 52/100 |
| Burke Center | 252 | 0.0% | 756 Mbps | 2.6 | D- | 29/100 |
| Fort Covington Center | 208 | 98.1% | 1,000 Mbps | 2 | C | 28/100 |
| Brandon Center | 204 | 100.0% | 1,000 Mbps | 2.5 | C+ | 35/100 |
| Rainbow Lake | 193 | 3.6% | 953 Mbps | 1.8 | D- | 62/100 |
| Trout River | 174 | 29.3% | 363 Mbps | 1.3 | D- | 33/100 |
| Merrilville | 160 | 94.4% | 981 Mbps | 3 | C | 51/100 |
| Onchiota | 158 | 93.0% | 1,000 Mbps | 2.1 | C- | 21/100 |
| Moody | 125 | 89.6% | 952 Mbps | 3.8 | C | 56/100 |
| Saranac Inn | 123 | 66.7% | 2,864 Mbps | 3.2 | C | 36/100 |
| Santa Clara | 113 | 68.1% | 934 Mbps | 1.9 | D+ | 45/100 |
| Coreys | 109 | 42.2% | 881 Mbps | 1.9 | D | 56/100 |
| Sugarbush | 92 | 5.4% | 1,000 Mbps | 1 | D- | 44/100 |
| Upper St. Regis | 87 | 97.7% | 1,000 Mbps | 2.6 | C | 59/100 |
| Loon Lake | 83 | 92.8% | 1,000 Mbps | 1.6 | C- | 30/100 |
| North Burke | 70 | 97.1% | 1,000 Mbps | 1.3 | C- | 24/100 |
| Brainardsville | 69 | 7.2% | 1,000 Mbps | 1 | D- | 64/100 |
ZIP codes in Franklin County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 12953 (Malone) | 13,575 | 59.9% | 994 Mbps | 3.9 | C- | 50/100 |
| 12983 (Saranac Lake) | 6,739 | 56.8% | 1,035 Mbps | 3.5 | C- | 44/100 |
| 12986 (Tupper Lake) | 5,338 | 60.7% | 997 Mbps | 3.1 | D+ | 51/100 |
| 13655 (Hogansburg) | 3,955 | 97.1% | 540 Mbps | 2.9 | C- | 52/100 |
| 12966 (North Bangor) | 2,935 | 76.5% | 1,000 Mbps | 2.9 | C- | 45/100 |
| 12916 (Brushton) | 2,357 | 39.4% | 1,000 Mbps | 2.5 | D+ | 35/100 |
| 12920 (Chateaugay) | 2,316 | 58.9% | 969 Mbps | 2.1 | D+ | 22/100 |
| 12926 (Constable) | 2,150 | 35.8% | 896 Mbps | 2.5 | D | 29/100 |
| 12957 (Moira) | 1,598 | 30.2% | 1,000 Mbps | 2.9 | D+ | 37/100 |
| 12937 (Fort Covington) | 1,420 | 36.4% | 986 Mbps | 2.6 | D | 36/100 |
| 12917 (Burke) | 1,400 | 33.6% | 837 Mbps | 2.5 | D | 29/100 |
| 12980 (St. Regis Falls) | 1,214 | 94.2% | 995 Mbps | 2.9 | C | 43/100 |
| 12989 (Vermontville) | 938 | 37.5% | 1,000 Mbps | 1.6 | D | 37/100 |
| 12914 (Bombay) | 918 | 23.1% | 747 Mbps | 2.2 | D | 41/100 |
| 12970 (Gabriels) | 845 | 18.9% | 995 Mbps | 2 | D | 66/100 |
| 12930 (Dickinson Center) | 677 | 100.0% | 1,000 Mbps | 1.9 | C | 36/100 |
| 12945 (Lake Clear) | 523 | 37.9% | 2,236 Mbps | 2.6 | C- | 60/100 |
| 12969 (Owls Head) | 415 | 96.4% | 982 Mbps | 2.3 | C | 24/100 |
| 12976 (Gabriels) | 317 | 0.0% | 972 Mbps | 2.4 | D- | 64/100 |
| 12939 (Saranac Lake) | 4 | 0.0% | 1,000 Mbps | 1 | F | 64/100 |
Who is the Fastest Internet Provider in Franklin County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Slic Network Solutions and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin County
| Frontier Communications | 5,000 |
|---|---|
| Spectrum | 1,000 |
| Slic Network Solutions | 1,000 |
| Westelcom Company | 1,000 |
| Adirondack Broadband | 1,000 |
| Mohawk Networks | 500 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin County Internet Providers
Based on 351 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Franklin County residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 64.5% coverage in Franklin County.
At a national level, based on 3286 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin County Internet Providers
The table below shows average customer ratings from customers in Franklin County, New York, and customers throughout the country.
| ISP / Tech Type | Franklin County Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| SLICFiber | (0) | (2) | (2) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (0) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Mohawk Networks | (0) | (0) | (0) | View Plans | ||
| Adirondack Broadband | (0) | (0) | (0) | View Plans | ||
| Westelcom | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin County
Based on data reported by Franklin County ISPs to the FCC, the fastest speeds in the county are available through Slic Network Solutions and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Franklin County. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin County Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| SLICFiber | (0) |  (2) | (2) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Mohawk Networks | (0) | (0) | (0) | View Plans | ||
| Adirondack Broadband | (0) | (0) | (0) | View Plans | ||
| Westelcom | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Franklin County?
Of the providers in Franklin County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin County where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Slic Network Solutions is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Franklin County, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin County
| ISP / Tech Type | Franklin County Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| SLICFiber | (0) | (2) | (2) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Mohawk Networks | (0) | (0) | (0) | View Plans | ||
| Adirondack Broadband | (0) | (0) | (0) | View Plans | ||
| Westelcom | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Franklin County
Which Fiber Internet Providers are Available in Franklin County?
Slic Network Solutions Fiber in Franklin County, NY
Availability:
42.6%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
Slic Network Solutions offers Fiber service to 42.6% of Franklin County homes. Across the county, Slic Network Solutions Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Franklin County, NY
Availability:
13.4%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 13.4% of Franklin County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Mohawk Networks Fiber in Franklin County, NY
Availability:
8.3%
Customer Rating:
(0)
Avg. Download Speed
500 Mbps
Mohawk Networks offers Fiber service to 8.3% of Franklin County homes. Across the county, Mohawk Networks Fiber is the only type of service available from the company, with speeds up to 500 Mbps
Westelcom Fiber in Franklin County, NY
Availability:
7.7%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Westelcom Company offers Fiber service to 7.7% of Franklin County homes. Across the county, Westelcom Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Adirondack Broadband Fiber in Franklin County, NY
Availability:
1.5%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Adirondack Broadband offers Fiber service to 1.5% of Franklin County homes. Across the county, Adirondack Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin County?
T-Mobile Home Internet Fixed Wireless in Franklin County, NY
Availability:
67.9%
Customer Rating:
(342)
Avg. Download Speed
60 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 67.9% of Franklin County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the county.
Verizon Fixed Wireless in Franklin County, NY
Availability:
64.5%
Customer Rating:
(362)
Avg. Download Speed
223 Mbps
Verizon offers Fixed Wireless service to 64.5% of Franklin County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 223 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the county.
Which Cable Internet Providers are Available in Franklin County?
Spectrum Cable in Franklin County, NY
Availability:
70.9%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 70.9% of Franklin County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Franklin County?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Franklin County, NY.
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Franklin County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin County is T-Mobile Home Internet.
- The fastest internet provider should be Slic Network Solutions and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin County is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Franklin County, available to 71.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.