6 Best Internet Providers in Franklin Town, MA
Find internet availability by address in Franklin Town, MA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Franklin Town ISP Report Card | Business Internet in Franklin Town
| Franklin Town ISP Report Card | B | |
| Download Speed for Most Households | 1,518 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Franklin Town Customer Ratings | 2 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Franklin Town has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin Town.
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Franklin Town has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin Town.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Norwood Light
Connection
Customer Rating
Cable
Above are the top 4 providers in Franklin Town, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin Town ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin Town, MA?
Norwood Light is the highest-rated internet provider in Franklin Town based on 150 Massachusetts customer reviews, and Norwood Light has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Franklin Town, Massachusetts, and customers throughout the country.
Top Rated Internet Providers in Franklin Town
Local, State, and National Ratings for all Franklin Town Internet Providers
| ISP / Tech Type | Franklin Town Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (2) | (34) | (723) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (284) | View Plans | ||
| Norwood Light | (0) | (1) | (1) | View Plans | ||
| XFINITY | (0) | (107) | (2164) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 150 reviews from Massachusetts internet customers, Norwood Light is the best internet service provider for Franklin Town residents. Norwood Light was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Massachusetts, with 4.67 out of 5 stars and 74.0% coverage in Franklin Town.
At a national level, based on 4137 national reviews for any of the providers listed above, Norwood Light is rated higher than any other provider, with a rating of 4.00 out of 5.
Which Providers are Available at my Home in Franklin Town?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Franklin Town?
Based on both FCC data and unbiased customer ratings in Franklin Town, the fastest internet in the city comes from Norwood Light.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin Town
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Norwood Light | 3,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Verizon | 940 Mbps | ||
| EarthLink | 940 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Franklin Town
| ISP / Tech Type | Franklin Town Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (2) | (34) | (723) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (284) | View Plans | ||
| Norwood Light | (0) | (1) | (1) | View Plans | ||
| XFINITY | (0) | (107) | (2164) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Franklin Town ISPs to the FCC, the fastest speeds in the city are available through Norwood Light. The company offers speeds up to 3,000 Mbps in Franklin Town. Therefore, the average customer can get up to 3,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Norwood Light. This indicates Norwood Light reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Franklin Town?
Massachusetts customers rate Norwood Light as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Norwood Light received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Franklin Town customers with an average price rating of 4.67 out of 5.
The chart and graph below show how customers in Franklin Town, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin Town
| ISP / Tech Type | Franklin Town Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (2) | (34) | (723) | View Plans | ||
| Norwood Light | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (284) | View Plans | ||
| XFINITY | (0) | (107) | (2164) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Franklin Town Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Franklin Town below, including the metrics used and how Franklin Town compares to the rest of Massachusetts and nation.
| Metric
(hover for details)
|
Franklin Town | Massachusetts | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Franklin Town that have a Fiber internet connection available to their home. | 95.63% | 60.79% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,518 Mbps | 1,986 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Franklin Town. | 5.6 | 5.6 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 22% | 17% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 97% | 92% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 89% | 82% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 90% | 83% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Franklin Town ISP Report Card & Digital Connectivity Index
The ISP Report Card in Franklin Town is B, which is much better than other cities. The local demand for broadband internet connectivity in Franklin Town is high with a score of 88 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Franklin Town have done a great job meeting the needs of its residents.
The Franklin Town ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
97% of Franklin Town households have an internet connection despite having 98.82% availability. 89% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 89% of households have a broadband connection such as fiber, cable or DSL available to their home, 90% subscribe to it. A very large amount of Franklin Town residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Franklin Town?
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 96 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 89 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 87 / 100
- ISP Report Card: B
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 77 / 100
How Much Speed does a Franklin Town Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Franklin Town is 2.6, which is larger than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Franklin Town's average household income is $148,251 which is much higher than the Massachusetts average of $114,796 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Franklin Town also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the Massachusetts average of 16%. Additionally, 22% of residents work from home, which is higher than the 17% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Franklin Town has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Franklin Town households are much more technology-engaged. 98% of households have some sort of computing device, 93% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Franklin Town?
EarthLink Fiber in Franklin Town, MA
EarthLink offers Fiber service to 95.6% of Franklin Town homes. Across the city, EarthLink Fiber has speeds up to 940 Mbps
Verizon Fiber in Franklin Town, MA
Verizon offers Fiber service to 95.6% of Franklin Town homes. Across the city, Verizon Fiber has speeds up to 940 Mbps
XFINITY Fiber in Franklin Town, MA
XFINITY from Comcast offers Fiber service to 4.7% of Franklin Town homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps
Which Cable Internet Providers are Available in Franklin Town?
XFINITY Cable in Franklin Town, MA
XFINITY from Comcast offers Cable service to 98.8% of Franklin Town homes. Across the city, XFINITY Cable has speeds up to 1,495 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 355 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Franklin Town from XFINITY in terms of customer satisfaction.
Norwood Light Cable in Franklin Town, MA
Norwood Light offers Cable service to 2.2% of Franklin Town homes. Across the city, Norwood Light Cable is the only type of service available from the company, with speeds up to 3,000 Mbps
Which DSL Internet Providers are Available in Franklin Town?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Franklin Town, MA.
Which Fixed Wireless and LTE Internet Providers are Available in Franklin Town?
T-Mobile Home Internet Fixed Wireless in Franklin Town, MA
T-Mobile Home Internet offers Fixed Wireless service to 87.5% of Franklin Town homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin Town, MA
EarthLink offers Fixed Wireless service to 74.0% of Franklin Town homes. Across the city, EarthLink Fixed Wireless has speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the city.
AT&T Fixed Wireless in Franklin Town, MA
AT&T offers Fixed Wireless service to 74.0% of Franklin Town homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the city.
Verizon Fixed Wireless in Franklin Town, MA
Verizon offers Fixed Wireless service to 16.9% of Franklin Town homes. Across the city, Verizon Fixed Wireless has speeds up to 300 Mbps
Which ISP Should You Choose in Franklin Town?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin Town is Norwood Light.
- The fastest internet provider should be Norwood Light. Considering speed for the money and reliability in speeds, Norwood Light may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin Town is Norwood Light.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Franklin Town, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Franklin Town compare to other cities with a similar population?
To see how Franklin Town stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Franklin Town's B ISP Report Card and 88 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 90 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 79 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 39 / 100
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