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6 Best Internet Providers in Franklin Town, MA

Find internet availability by address in Franklin Town, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Franklin Town ISP Report Card | Business Internet in Franklin Town

Franklin Town ISP Report at a Glance
ISP grade Franklin Town ISP Report Card B
Average speed Download Speed for Most Households 1,518 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Franklin Town Customer Ratings 2

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Franklin Town has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin Town.

Franklin Town overview

Franklin Town has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin Town.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

98.8%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin Town.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin Town residents, weighted by user distribution.

Customer Rating

Fiber

4.7%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(302)

Cable

98.8%

1,495 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(1,910)

EarthLink

EarthLink logo

Availability:

97.5%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin Town.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin Town residents, weighted by user distribution.

Customer Rating

Fiber

95.6%

940 Mbps

940 Mbps

Fiber: 4.2 of 5 stars

(5)

Fixed Wireless

74.0%

32 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

95.6%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin Town.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin Town residents, weighted by user distribution.

Customer Rating

Fiber

95.6%

940 Mbps

940 Mbps

Fiber: 3.9 of 5 stars

(451)

Fixed Wireless

16.9%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Norwood Light

Norwood Light logo

Availability:

2.2%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin Town.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin Town residents, weighted by user distribution.

Customer Rating

Cable

2.2%

3,000 Mbps

3,000 Mbps

Cable: 4.0 of 5 stars

(1)

Above are the top 4 providers in Franklin Town, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

87.5%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin Town.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin Town residents, weighted by user distribution.

Customer Rating

Fixed Wireless

87.5%

67 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

74.0%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Franklin Town.

Max Download Speed InfoCalculated from the maximum speeds available to most Franklin Town residents, weighted by user distribution.

Customer Rating

Fixed Wireless

74.0%

32 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Franklin Town residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin Town ratings may vary and are shown below.

Who is the Best Internet Provider in Franklin Town, MA?

Norwood Light is the highest-rated internet provider in Franklin Town based on 150 Massachusetts customer reviews, and Norwood Light has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Franklin Town, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Franklin Town


Verizon3.823.82
Norwood Light4.004.00
AT&T4.673.66
T-Mobile Home Internet4.504.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Franklin Town Internet Providers

ISP / Tech TypeFranklin Town OverallMassachusetts OverallNational OverallFor Service
Verizon (2) (34) (723)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Norwood Light (0) (1) (1)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on 150 reviews from Massachusetts internet customers, Norwood Light is the best internet service provider for Franklin Town residents. Norwood Light was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Massachusetts, with 4.67 out of 5 stars and 74.0% coverage in Franklin Town.

At a national level, based on 4137 national reviews for any of the providers listed above, Norwood Light is rated higher than any other provider, with a rating of 4.00 out of 5.

Which Providers are Available at my Home in Franklin Town?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Franklin Town, MA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Franklin Town?

Based on both FCC data and unbiased customer ratings in Franklin Town, the fastest internet in the city comes from Norwood Light.

Data Reported to FCC by ISPs: Average Maximum Available in Franklin Town

Max Advertised Speed in Franklin Town, MA


ISP / Tech TypeMax Advertised Speed
Norwood Light3,000 Mbps
XFINITY from Comcast2,000 Mbps
Verizon940 Mbps
EarthLink940 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Franklin Town


Verizon3.974.00
Norwood Light4.004.00
AT&T4.673.75
T-Mobile Home Internet4.503.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeFranklin Town SpeedMassachusetts SpeedNational SpeedFor Service
Verizon (2) (34) (723)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Norwood Light (0) (1) (1)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Franklin Town ISPs to the FCC, the fastest speeds in the city are available through Norwood Light. The company offers speeds up to 3,000 Mbps in Franklin Town. Therefore, the average customer can get up to 3,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Norwood Light. This indicates Norwood Light reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Franklin Town?

Massachusetts customers rate Norwood Light as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Norwood Light received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Franklin Town customers with an average price rating of 4.67 out of 5.

The chart and graph below show how customers in Franklin Town, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Franklin Town


Verizon3.353.50
Norwood Light5.005.00
AT&T4.673.51
T-Mobile Home Internet4.504.11
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeFranklin Town AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
Verizon (2) (34) (723)View Plans
Norwood Light (0) (1) (1)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Franklin Town Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Franklin Town below, including the metrics used and how Franklin Town compares to the rest of Massachusetts and nation.

Franklin Town ISP Report Card: B
Metric

(hover for details)
Franklin Town Massachusetts USA
95.63% 60.79% 67.25%
1,518 Mbps 1,986 Mbps 3,293 Mbps
5.6 5.6 6.8

 

Franklin Town Digital Connectivity Index: 88 / 100
Metric

(hover for details)
Franklin Town Massachusetts USA
2.6 2.5 2.7
22% 17% 14%
98% 95% 95%
97% 92% 90%
89% 82% 75%
90% 83% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Franklin Town ISP Report Card & Digital Connectivity Index

The ISP Report Card in Franklin Town is B, which is much better than other cities. The local demand for broadband internet connectivity in Franklin Town is high with a score of 88 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Franklin Town have done a great job meeting the needs of its residents.

The Franklin Town ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

97% of Franklin Town households have an internet connection despite having 98.82% availability. 89% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 89% of households have a broadband connection such as fiber, cable or DSL available to their home, 90% subscribe to it. A very large amount of Franklin Town residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Franklin Town?

Wrentham, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 85 / 100
Bellingham, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 84 / 100
Norfolk, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 96 / 100
Medway, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 89 / 100
Millis, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 85 / 100
West Foxboro, MA

  • ISP Report Card: A-
  • Digital Connectivity Index: 87 / 100
South Walpole, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 81 / 100
Plainville, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 69 / 100
Hopedale, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 77 / 100

How Much Speed does a Franklin Town Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Franklin Town is 2.6, which is larger than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Franklin Town's average household income is $148,251 which is much higher than the Massachusetts average of $114,796 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Franklin Town also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the Massachusetts average of 16%. Additionally, 22% of residents work from home, which is higher than the 17% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Franklin Town has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Franklin Town households are much more technology-engaged. 98% of households have some sort of computing device, 93% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Franklin Town?

EarthLink Fiber in Franklin Town, MA

EarthLink logo

Availability:

95.6%

Customer Rating:

4.2 of 5 stars

(5)

Avg. Download Speed

940 Mbps

EarthLink offers Fiber service to 95.6% of Franklin Town homes. Across the city, EarthLink Fiber has speeds up to 940 Mbps, with speeds from 940 Mpbs up to 940 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Franklin Town from EarthLink in terms of customer satisfaction.

Verizon Fiber in Franklin Town, MA

Verizon logo

Availability:

95.6%

Customer Rating:

3.9 of 5 stars

(451)

Avg. Download Speed

940 Mbps

Verizon offers Fiber service to 95.6% of Franklin Town homes. Across the city, Verizon Fiber has speeds up to 940 Mbps, with speeds from 940 Mpbs up to 940 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Franklin Town from Verizon in terms of customer satisfaction.

XFINITY Fiber in Franklin Town, MA

XFINITY logo

Availability:

4.7%

Customer Rating:

3.5 of 5 stars

(302)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 4.7% of Franklin Town homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Franklin Town from XFINITY in terms of customer satisfaction.

Which Cable Internet Providers are Available in Franklin Town?

XFINITY Cable in Franklin Town, MA

XFINITY logo

Availability:

98.8%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

1,495 Mbps

XFINITY from Comcast offers Cable service to 98.8% of Franklin Town homes. Across the city, XFINITY Cable has speeds up to 1,495 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 355 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Franklin Town from XFINITY in terms of customer satisfaction.

Norwood Light Cable in Franklin Town, MA

Norwood Light logo

Availability:

2.2%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

3,000 Mbps

Norwood Light offers Cable service to 2.2% of Franklin Town homes. Across the city, Norwood Light Cable is the only type of service available from the company, with speeds up to 3,000 Mbps, with speeds from 3,000 Mpbs up to 3,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Norwood Light Cable. Norwood Light Cable is rated the same as other types of internet service available in Franklin Town from Norwood Light in terms of customer satisfaction.

Which DSL Internet Providers are Available in Franklin Town?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Franklin Town, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Franklin Town?

T-Mobile Home Internet Fixed Wireless in Franklin Town, MA

T-Mobile Home Internet logo

Availability:

87.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

67 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 87.5% of Franklin Town homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Franklin Town from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Franklin Town, MA

EarthLink logo

Availability:

74.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

32 Mbps

EarthLink offers Fixed Wireless service to 74.0% of Franklin Town homes. Across the city, EarthLink Fixed Wireless has speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Franklin Town from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Franklin Town, MA

AT&T logo

Availability:

74.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

32 Mbps

AT&T offers Fixed Wireless service to 74.0% of Franklin Town homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Franklin Town from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Franklin Town, MA

Verizon logo

Availability:

16.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 16.9% of Franklin Town homes. Across the city, Verizon Fixed Wireless has speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Franklin Town from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Franklin Town?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Franklin Town is Norwood Light.
  • The fastest internet provider should be Norwood Light. Considering speed for the money and reliability in speeds, Norwood Light may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Franklin Town is Norwood Light.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Franklin Town, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Franklin Town compare to other cities with a similar population?

To see how Franklin Town stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Franklin Town's B ISP Report Card and 88 / 100 Digital Connectivity Index.

Ashland, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 54 / 100
Baldwinsville, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 75 / 100
Orangevale, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 78 / 100
Ruskin, FL

  • ISP Report Card: B+
  • Digital Connectivity Index: 83 / 100
Rosemount, MN

  • ISP Report Card: B+
  • Digital Connectivity Index: 90 / 100
Romulus, MI

  • ISP Report Card: C+
  • Digital Connectivity Index: 65 / 100
Rockford, MI

  • ISP Report Card: B-
  • Digital Connectivity Index: 79 / 100
Rochester, NH

  • ISP Report Card: C+
  • Digital Connectivity Index: 69 / 100
Reidsville, NC

  • ISP Report Card: B-
  • Digital Connectivity Index: 39 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

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