9 Best Internet Providers in Franklinville, NC
Find internet availability by address in Franklinville, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Franklinville ISP Report Card | Business Internet in Franklinville
| Franklinville ISP Report Card | B+ | |
| Download Speed for Most Households | 4,429 Mbps | |
| Number of Internet Service Providers | 9 | |
| Real Franklinville Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Franklinville has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklinville.
Franklinville overview
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Franklinville has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklinville.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Lumos Networks
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
Randolph Communications
Connection
Customer Rating
Fiber
Above are the top 4 providers in Franklinville, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklinville ratings may vary and are shown below.
Who is the Best Internet Provider in Franklinville, NC?
Lumos Networks is the highest-rated internet provider in Franklinville based on 262 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Franklinville, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Franklinville
Local, State, and National Ratings for all Franklinville Internet Providers
| ISP / Tech Type | Franklinville Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Lumos Networks | (2) | (21) | (25) | View Plans | ||
| Randolph Communications | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Carolina AirLink | (0) | (0) | (0) | View Plans |
Based on 262 reviews from North Carolina internet customers, Lumos Networks is the best internet service provider for Franklinville residents. Lumos Networks was rated at an average of 4.05 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 3.73 out of 5 stars and 81.0% coverage in Franklinville.
At a national level, based on 3825 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Franklinville?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Franklinville?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Lumos Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklinville
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Lumos Networks | 5,000 Mbps | ||
| Randolph Communications | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Brightspeed | 940 Mbps | ||
| Verizon | 300 Mbps | ||
| Carolina AirLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Franklinville
| ISP / Tech Type | Franklinville Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Lumos Networks | (2) | (21) | (25) | View Plans | ||
| Randolph Communications | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Carolina AirLink | (0) | (0) | (0) | View Plans |
Based on data reported by Franklinville ISPs to the FCC, the fastest speeds in the city are available through Lumos Networks. The company offers speeds up to 5,000 Mbps in Franklinville. Therefore, the average customer can get up to 5,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Franklinville?
North Carolina customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.13 out of 5, which is higher than the average across all internet providers in the country. Lumos Networks is rated in second place for affordability by the company’s Franklinville customers with an average price rating of 3.86 out of 5.
The chart and graph below show how customers in Franklinville, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Franklinville
| ISP / Tech Type | Franklinville Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Lumos Networks | (2) | (21) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Randolph Communications | (0) | (1) | (1) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Carolina AirLink | (0) | (0) | (0) | View Plans |
Franklinville Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Franklinville below, including the metrics used and how Franklinville compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Franklinville | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Franklinville that have a Fiber internet connection available to their home. | 93.30% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,429 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Franklinville. | 6.1 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.8 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 90% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 66% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 66% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Franklinville ISP Report Card & Digital Connectivity Index
The ISP Report Card in Franklinville is B+, which is comparable to other cities. The local demand for broadband internet connectivity in Franklinville is high with a score of 59 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Franklinville have done a average job meeting the needs of its residents.
The Franklinville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
90% of Franklinville households have an internet connection despite having 100.00% availability. 66% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 66% of households have a broadband connection such as fiber, cable or DSL available to their home, 66% subscribe to it. A moderate amount of Franklinville residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Franklinville?
- ISP Report Card: A
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B
- Digital Connectivity Index: 42 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 51 / 100
How Much Speed does a Franklinville Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Franklinville is 2.8, which is larger than the North Carolina average of 2.5 and larger than the national average of 2.7. Franklinville's average household income is $62,940 which is about average for the North Carolina average of $80,144 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Franklinville also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 6% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Franklinville has a high need for internet connectivity and speeds.
Compared to the rest of the country, Franklinville households are much more technology-engaged. 98% of households have some sort of computing device, 76% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Franklinville?
Lumos Networks Fiber in Franklinville, NC
Lumos Networks offers Fiber service to 85.8% of Franklinville homes. Across the city, Lumos Networks Fiber has speeds up to 5,000 Mbps
Spectrum Fiber in Franklinville, NC
Spectrum offers Fiber service to 17.6% of Franklinville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Randolph Communications Fiber in Franklinville, NC
Randolph Communications offers Fiber service to 9.3% of Franklinville homes. Across the city, Randolph Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Brightspeed Fiber in Franklinville, NC
Brightspeed offers Fiber service to 1.2% of Franklinville homes. Across the city, Brightspeed Fiber has speeds up to 940 Mbps
Which Cable Internet Providers are Available in Franklinville?
Spectrum Cable in Franklinville, NC
Spectrum offers Cable service to 73.6% of Franklinville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Franklinville?
Brightspeed DSL in Franklinville, NC
Brightspeed offers DSL service to 86.3% of Franklinville homes. Across the city, Brightspeed DSL has speeds up to 48 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 5.1 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Franklinville from Brightspeed in terms of customer satisfaction.
Lumos Networks DSL in Franklinville, NC
Lumos Networks offers DSL service to 1.7% of Franklinville homes. Across the city, Lumos Networks DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklinville?
T-Mobile Home Internet Fixed Wireless in Franklinville, NC
T-Mobile Home Internet offers Fixed Wireless service to 95.8% of Franklinville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10.0 Mbps throughout the city.
EarthLink Fixed Wireless in Franklinville, NC
EarthLink offers Fixed Wireless service to 81.0% of Franklinville homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.5 Mbps throughout the city.
AT&T Fixed Wireless in Franklinville, NC
AT&T offers Fixed Wireless service to 81.0% of Franklinville homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.5 Mbps throughout the city.
Verizon Fixed Wireless in Franklinville, NC
Verizon offers Fixed Wireless service to 46.6% of Franklinville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Carolina AirLink Fixed Wireless in Franklinville, NC
Carolina AirLink offers Fixed Wireless service to 27.2% of Franklinville homes. Across the city, Carolina AirLink Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which ISP Should You Choose in Franklinville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklinville is Lumos Networks.
- The fastest internet provider should be Lumos Networks. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklinville is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Franklinville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Franklinville compare to other cities with a similar population?
To see how Franklinville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Franklinville's B+ ISP Report Card and 59 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 50 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 61 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
A Raeford, NC Customer
Spectrum Cable
January 22, 2026 I have not been fully satisfied with the service I've received from spectrum as a whole. There are constant outages that interfere with my work constantly. I would move to fiber if it was available in my area but Spectrum just happens to provide the best service in comparison to any of the other competitors. This is unfortunate because the quality is subpar and the speeds are sporadic. I need consistency to truly justify how much I'm paying for the service. I give Spectrum about a 6/10. It's not the best, but when there are no other options that can compete, what can you do?
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Don W.
Spectrum Cable
January 21, 2026 The internet used to be faster. At some point it slowed down. Almost as if intentionally done. There is a higher package option, but we did not have issues with this plan before recently. It is not the worst but could be better.
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A Climax, NC Customer
T-Mobile Home Internet Fixed Wireless
January 12, 2026 I feel lucky to have TMobile as a internet option. Unfortunately where I live, the only other internet providers available are satellite, which are much more expensive. Tmobile offers a very reasonably priced home internet device. The majority of the time, the speed is sufficient for our needs, but there are days when service can be slow. Weekends and rainy days seem especially especially slow for streaming videos and playing games.
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Nicole W
AT&T Fiber
January 06, 2026 my internet provider is reliable, i have not experienced any outages. When i have billing or other issues i am able to reach a customer service representative who is human and i always get the help i need. the bills they send me are clear and easy to understand and i never see any additional charges. i save money through bundling services and the fees they charge me are consistent so i am a loyal customer
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A Carolina Beach, NC Customer
AT&T Fiber
January 04, 2026 More
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