Best Internet Providers in Franklinville, NC
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklinville, NC
Franklinville has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklinville.
Ranks compare Franklinville with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Franklinville, NC at a Glance
Franklinville Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Lumos Networks
Connection
Customer Rating
Fiber
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklinville ratings may vary and are shown below.
Who is the Best Internet Provider in Franklinville, NC?
Lumos Networks is the highest-rated internet provider in Franklinville based on 339 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get Lumos Networks
or call 1-833-875-1338
Which Providers are Available at my Home in Franklinville?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklinville
- Lumos Networks - fiber coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- Randolph Communications - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Brightspeed - dsl coverage map
- Carolina AirLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - fiber coverage map
- Brightspeed - fixed wireless coverage map
How Franklinville Compares to Places Its Size
Franklinville's report card score is in the top 12% and its connectivity index is in the top 41%.
| Measure | Franklinville | Rank among US towns of 1,000 to 9,999 people | Randolph County | North Carolina | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 93.3% | top 32% | 93.2% | 78.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 4,429 Mbps | top 15% | 3,715 Mbps | 3,577 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 6.7 | top 25% | 5.9 | 7.3 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.8 | top 16% | 2.6 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 7% | bottom 34% | 8% | 16% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 97% | top 19% | 93% | 95% | 96% | 515 places at 100% |
| Homes with internet | 88% | bottom 50% | 87% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 65% | bottom 47% | 72% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 71% | bottom 38% | 73% | 80% | 81% | 12 places at 100% |
| Median household income | $67,820 | bottom 39% | $66,907 | $83,207 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 16% | top 17% | 13% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 93.3% of homes in Franklinville, against 93.2% across Randolph County and 78.0% across North Carolina. Households in Franklinville are larger than the US average (2.8 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $67,820 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklinville
Which Fiber Internet Providers are Available in Franklinville?
Lumos Networks Fiber in Franklinville, NC
Availability:
85.8%
Customer Rating:
(27)
Avg. Download Speed
5,000 Mbps
Lumos Networks offers Fiber service to 85.8% of Franklinville homes. Across the city, Lumos Networks Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Spectrum Fiber in Franklinville, NC
Availability:
21.4%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 21.4% of Franklinville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Randolph Communications Fiber in Franklinville, NC
Availability:
9.3%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Randolph Communications offers Fiber service to 9.3% of Franklinville homes. Across the city, Randolph Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Brightspeed Fiber in Franklinville, NC
Availability:
1.2%
Customer Rating:
(31)
Avg. Download Speed
940 Mbps
Brightspeed offers Fiber service to 1.2% of Franklinville homes. Across the city, Brightspeed Fiber has speeds up to 940 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklinville?
T-Mobile Home Internet Fixed Wireless in Franklinville, NC
Availability:
96.3%
Customer Rating:
(342)
Avg. Download Speed
52 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.3% of Franklinville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.1 Mbps throughout the city.
Verizon Fixed Wireless in Franklinville, NC
Availability:
90.8%
Customer Rating:
(362)
Avg. Download Speed
164 Mbps
Verizon offers Fixed Wireless service to 90.8% of Franklinville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 164 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 13 Mbps throughout the city.
EarthLink Fixed Wireless in Franklinville, NC
Availability:
84.6%
Customer Rating:
(4)
Avg. Download Speed
31 Mbps
EarthLink offers Fixed Wireless service to 84.6% of Franklinville homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
AT&T Fixed Wireless in Franklinville, NC
Availability:
84.6%
Customer Rating:
(205)
Avg. Download Speed
31 Mbps
AT&T offers Fixed Wireless service to 84.6% of Franklinville homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
Carolina AirLink Fixed Wireless in Franklinville, NC
Availability:
27.2%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Carolina AirLink offers Fixed Wireless service to 27.2% of Franklinville homes. Across the city, Carolina AirLink Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Brightspeed Fixed Wireless in Franklinville, NC
Availability:
5.6%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 5.6% of Franklinville homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which Cable Internet Providers are Available in Franklinville?
Spectrum Cable in Franklinville, NC
Availability:
73.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 73.6% of Franklinville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Franklinville?
Brightspeed DSL in Franklinville, NC
Availability:
86.3%
Customer Rating:
(43)
Avg. Download Speed
50 Mbps
Brightspeed offers DSL service to 86.3% of Franklinville homes. Across the city, Brightspeed DSL has speeds up to 50 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.9 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Franklinville from Brightspeed in terms of customer satisfaction.
Internet in Franklinville by Neighborhood and ZIP Code
Franklinville has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Franklinville
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Franklinville
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 27248 | 4,644 | 93.8% | 4,426 Mbps | 6.8 | B+ | 51/100 |
How Franklinville Compares to Nearby Places
The 10 places nearest to Franklinville that have their own pages are all within 11 miles. Among them, Staley has the most homes with fiber (96.3%) and Climax the fewest (52.4%); Franklinville has 93.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklinville (this page) | 5,013 | 93.3% | 4,429 Mbps | 6.7 | B+ | 53/100 |
| Asheboro | 52,743 | 89.6% | 3,232 Mbps | 6.7 | B+ | 47/100 |
| Randleman | 17,434 | 90.4% | 4,545 Mbps | 5.9 | B | 63/100 |
| Liberty | 9,947 | 89.8% | 1,581 Mbps | 5.4 | B- | 44/100 |
| Ramseur | 6,449 | 94.0% | 3,349 Mbps | 5.3 | B | 47/100 |
| Climax | 3,471 | 52.4% | 1,810 Mbps | 7.3 | B- | 68/100 |
| Staley | 3,279 | 96.3% | 1,484 Mbps | 5.3 | B- | 45/100 |
| Grays Chapel | 808 | 100.0% | 4,243 Mbps | 8.1 | A | 55/100 |
| North Asheboro | 674 | 66.5% | 3,659 Mbps | 7.2 | B | 68/100 |
| Parks Crossroads | 388 | 100.0% | 2,330 Mbps | 4.9 | B | 35/100 |
| New Market | 147 | 100.0% | 5,000 Mbps | 5.3 | B+ | 74/100 |
Who is the Fastest Internet Provider in Franklinville?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Lumos Networks.
Data Reported to FCC by ISPs: Average Maximum Available in Franklinville
| Lumos Networks | 5,000 |
|---|---|
| Spectrum | 1,000 |
| Randolph Communications | 1,000 |
| Brightspeed | 940 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Carolina AirLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklinville. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklinville Internet Providers
Based on 339 reviews from North Carolina internet customers, Lumos Networks is the best internet service provider for Franklinville residents. Lumos Networks was rated at an average of 4.04 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 3.73 out of 5 stars and 84.6% coverage in Franklinville.
At a national level, based on 4280 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklinville Internet Providers
The table below shows average customer ratings from customers in Franklinville, North Carolina, and customers throughout the country.
| ISP / Tech Type | Franklinville Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Randolph Communications | (0) | (3) | (3) | View Plans | ||
| Lumos Networks | (1) | (23) | (28) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| Brightspeed | (0) |  (17) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Carolina AirLink | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklinville
Based on data reported by Franklinville ISPs to the FCC, the fastest speeds in the city are available through Lumos Networks. The company offers speeds up to 5,000 Mbps in Franklinville. Therefore, the average customer can get up to 5,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Lumos Networks. This indicates Lumos Networks reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklinville Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Lumos Networks | (1) | (23) | (28) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Randolph Communications | (0) |  (3) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Carolina AirLink | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Franklinville?
Of the providers in Franklinville, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklinville where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. Lumos Networks is rated second for affordability, with an average price rating of 3.87 out of 5.
The table below shows how customers in Franklinville, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Franklinville
| ISP / Tech Type | Franklinville Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Lumos Networks | (1) | (23) | (28) | View Plans | ||
| Randolph Communications | (0) | (3) | (3) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Carolina AirLink | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Franklinville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklinville is Lumos Networks.
- The fastest internet provider should be Lumos Networks. Considering speed for the money and reliability in speeds, Lumos Networks may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklinville is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Franklinville, available to 96.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.