12 Best Internet Providers in Kent County, MI
Find internet availability by address in Kent County, MI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Kent County ISP Report Card | Business Internet in Kent County
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Kent County ISP Report Card | B+ |
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Download Speed for Most Households | 3,654 Mbps |
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Number of Internet Service Providers | 12 |
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Real Kent County Customer Ratings | 25 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Kent County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kent County.
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Kent County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kent County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Cable
MetroNet
Connection
Customer Rating
Fiber
Above are the top 4 providers in Kent County, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Kent County ratings may vary and are shown below.
Who is the Best Internet Provider in Kent County, MI?
Point Broadband is the best internet provider in Kent County based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Point Broadband had the best reviews at the local, state, and national levels versus all available providers in Kent County, making it a solid recommendation among providers with reviews. Unfortunately, Point Broadband is an option for 14.56% of the county.
The chart and table below show average customer ratings from customers in Kent County, Michigan, and customers throughout the country.
Top Rated Internet Providers in Kent County
Local, State, and National Ratings for all Kent County Internet Providers
| ISP / Tech Type | Kent County Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband |  (2) | (2) | (14) | View Plans | ||
| AT&T | (5) | (24) | (924) | View Plans | ||
| XFINITY | (12) | (109) | (2164) | View Plans | ||
| Spectrum |  (5) | (47) | (1738) | View Plans | ||
| T-Mobile Home Internet |  (1) | (14) | (284) | View Plans | ||
| Truestream | (0) | (2) | (2) | View Plans | ||
| Michwave Technologies | (0) | (1) | (1) | View Plans | ||
| MetroNet | (0) | (4) | (38) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Surf | (0) |  (3) | (17) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 216 reviews from Michigan internet customers, Point Broadband is the best internet service provider for Kent County residents. Point Broadband was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 3.80 out of 5 stars and 92.8% coverage in Kent County.
At a national level, based on 5949 national reviews for any of the providers listed above, Mercury Broadband is rated higher than any other provider, with a rating of 3.31 out of 5.
Which Providers are Available at my Home in Kent County?
a different provider.
Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Kent County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, SURF Internet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Kent County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| SURF Internet | 8,000 Mbps | ||
| MetroNet | 5,120 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Truestream | 1,000 Mbps | ||
| Point Broadband | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Michwave Technologies | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Mercury Broadband | 150 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Kent County
| ISP / Tech Type | Kent County Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband |  (2) | (2) | (14) | View Plans | ||
| XFINITY | (12) | (109) | (2164) | View Plans | ||
| AT&T | (5) | (24) | (924) | View Plans | ||
| Spectrum | (5) | (47) | (1738) | View Plans | ||
| T-Mobile Home Internet | (1) | (14) | (284) | View Plans | ||
| Truestream | (0) | (2) | (2) | View Plans | ||
| MetroNet | (0) | (4) | (38) | View Plans | ||
| Michwave Technologies | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Surf | (0) | (3) | (17) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans |
Based on data reported by Kent County ISPs to the FCC, the fastest speeds in the county are available through SURF Internet. The company offers speeds up to 8,000 Mbps in Kent County. Therefore, the average customer can get up to 5,431 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the county rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Kent County?
Michigan customers rate Point Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Point Broadband received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Kent County customers with an average price rating of 3.60 out of 5.
The chart and graph below show how customers in Kent County, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Kent County
| ISP / Tech Type | Kent County Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (2) | (2) | (14) | View Plans | ||
| AT&T | (5) | (24) | (924) | View Plans | ||
| XFINITY | (12) | (109) | (2164) | View Plans | ||
| Spectrum | (5) | (47) | (1738) | View Plans | ||
| T-Mobile Home Internet | (1) | (14) | (284) | View Plans | ||
| Truestream | (0) | (2) | (2) | View Plans | ||
| MetroNet | (0) | (4) | (38) | View Plans | ||
| Michwave Technologies | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Surf | (0) | (3) | (17) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Kent County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Kent County below, including the metrics used and how Kent County compares to the rest of Michigan and nation.
| Metric
(hover for details)
|
Kent County | Michigan | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Kent County that have a Fiber internet connection available to their home. | 65.80% | 44.81% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,654 Mbps | 2,523 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Kent County. | 7.7 | 6.5 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 13% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 92% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 77% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 78% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Kent County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Kent County is B+, which is better than other counties. The local demand for broadband internet connectivity in Kent County is high with a score of 72 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Kent County have done a good job meeting the needs of its residents.
The Kent County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
92% of Kent County households have an internet connection despite having 99.36% availability. 77% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 77% of households have a broadband connection such as fiber, cable or DSL available to their home, 78% subscribe to it. A large amount of Kent County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Kent County?
- ISP Report Card: B
- Digital Connectivity Index: 73 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: C
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 77 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 51 / 100
How Much Speed does a Kent County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Kent County is 2.6, which is larger than the Michigan average of 2.5 and smaller than the national average of 2.7. Kent County's average household income is $89,976 which is much higher than the Michigan average of $80,476 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Kent County also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Michigan average of 15%. Additionally, 13% of residents work from home, which is higher than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Kent County has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Kent County households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Kent County?
EarthLink Fiber in Kent County, MI
Availability:
48.6%
Customer Rating:
(5)
Avg. Download Speed
4,613 Mbps
EarthLink offers Fiber service to 48.6% of Kent County homes. Across the county, EarthLink Fiber has speeds up to 4,613 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Kent County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Kent County, MI
Availability:
48.6%
Customer Rating:
(544)
Avg. Download Speed
4,613 Mbps
AT&T offers Fiber service to 48.6% of Kent County homes. Across the county, AT&T Fiber has speeds up to 4,613 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Kent County from AT&T in terms of customer satisfaction.
MetroNet Fiber in Kent County, MI
Availability:
26.0%
Customer Rating:
(39)
Avg. Download Speed
5,120 Mbps
MetroNet offers Fiber service to 26.0% of Kent County homes. Across the county, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Point Broadband Fiber in Kent County, MI
Availability:
9.7%
Customer Rating:
(13)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 9.7% of Kent County homes. Across the county, Point Broadband Fiber has speeds up to 1,000 Mbps
Surf Fiber in Kent County, MI
Availability:
4.2%
Customer Rating:
(15)
Avg. Download Speed
7,579 Mbps
SURF Internet offers Fiber service to 4.2% of Kent County homes. Across the county, Surf Fiber has speeds up to 7,579 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber. Surf Fiber is rated higher than other types of internet service available in Kent County from Surf in terms of customer satisfaction.
Spectrum Fiber in Kent County, MI
Availability:
1.8%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.8% of Kent County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Truestream Fiber in Kent County, MI
Availability:
1.1%
Customer Rating:
(4)
Avg. Download Speed
1,000 Mbps
Truestream offers Fiber service to 1.1% of Kent County homes. Across the county, Truestream Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Kent County?
XFINITY Cable in Kent County, MI
Availability:
83.9%
Customer Rating:
(1,910)
Avg. Download Speed
1,901 Mbps
XFINITY from Comcast offers Cable service to 83.9% of Kent County homes. Across the county, XFINITY Cable is the only type of service available from the company, with speeds up to 1,901 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 241 Mbps throughout the county.
Spectrum Cable in Kent County, MI
Availability:
16.0%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 16.0% of Kent County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Kent County?
EarthLink DSL in Kent County, MI
Availability:
84.2%
Customer Rating:
(4)
Avg. Download Speed
70 Mbps
EarthLink offers DSL service to 84.2% of Kent County homes. Across the county, EarthLink DSL has speeds up to 70 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the county. EarthLink DSL is rated the same as other types of internet service available in Kent County from EarthLink in terms of customer satisfaction.
AT&T DSL in Kent County, MI
Availability:
84.2%
Customer Rating:
(304)
Avg. Download Speed
70 Mbps
AT&T offers DSL service to 84.2% of Kent County homes. Across the county, AT&T DSL has speeds up to 70 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Kent County from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Kent County?
T-Mobile Home Internet Fixed Wireless in Kent County, MI
Availability:
92.9%
Customer Rating:
(0)
Avg. Download Speed
65 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 92.9% of Kent County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 65 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
EarthLink Fixed Wireless in Kent County, MI
Availability:
71.6%
Customer Rating:
(0)
Avg. Download Speed
43 Mbps
EarthLink offers Fixed Wireless service to 71.6% of Kent County homes. Across the county, EarthLink Fixed Wireless has speeds up to 43 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.2 Mbps throughout the county.
AT&T Fixed Wireless in Kent County, MI
Availability:
71.6%
Customer Rating:
(0)
Avg. Download Speed
43 Mbps
AT&T offers Fixed Wireless service to 71.6% of Kent County homes. Across the county, AT&T Fixed Wireless has speeds up to 43 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.2 Mbps throughout the county.
Verizon Fixed Wireless in Kent County, MI
Availability:
70.8%
Customer Rating:
(0)
Avg. Download Speed
367 Mbps
Verizon offers Fixed Wireless service to 70.8% of Kent County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 367 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 25 Mbps throughout the county.
Michwave Technologies Fixed Wireless in Kent County, MI
Availability:
37.0%
Customer Rating:
(0)
Avg. Download Speed
40 Mbps
Michwave Technologies offers Fixed Wireless service to 37.0% of Kent County homes. Across the county, Michwave Technologies Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 500, with an average of 19 Mbps throughout the county.
Point Broadband Fixed Wireless in Kent County, MI
Availability:
7.2%
Customer Rating:
(0)
Avg. Download Speed
102 Mbps
Point Broadband offers Fixed Wireless service to 7.2% of Kent County homes. Across the county, Point Broadband Fixed Wireless has speeds up to 102 Mbps, with speeds from 25 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 50, with an average of 24 Mbps throughout the county.
Surf Fixed Wireless in Kent County, MI
Availability:
2.2%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
SURF Internet offers Fixed Wireless service to 2.2% of Kent County homes. Across the county, Surf Fixed Wireless has speeds up to 25 Mbps
Mercury Broadband Fixed Wireless in Kent County, MI
Availability:
1.8%
Customer Rating:
(0)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 1.8% of Kent County homes. Across the county, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Which ISP Should You Choose in Kent County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Kent County is Point Broadband.
- The fastest internet provider should be SURF Internet. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Kent County is Point Broadband.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Kent County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Kent County compare to other cities with a similar population?
To see how Kent County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Kent County's B+ ISP Report Card and 72 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 89 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 66 / 100